I've been coming to Dr. Lee for several years now. I live here care and compassion, she always…read moremakes sure you understand all options for treatment plans and I feel like I'm always given a choice in my care instead of pressured into it. Dr. Lee is very good at explaining everything so you know exactly what is going on. Dr. Lee gave my husband an ortho treatment and she made sure he was 100% happy with his results and continued the treatment until he was satisfied with his smile. Thank you so much Dr. Lee for giving him the confident smile that he now proudly uses in every photo! This office has a very comfortable feel to it and all the staff are very nice. My hygienist gives me the best cleaning every time! I've even moved my 13 year old here because they do such a great job!

Great staff and dentist! They're upfront with the services and the charges that will be expected…read morefrom the patient.

24 Jan 2019 UPDATE After my tooth extraction back in March…read more2018; I've continued to have my teeth periodically cleaned by Misty Baker. I only have 10 teeth & am pleased with the personal attention & thoroughness of Misty's expertise. I look forward to my next scheduled appointment with Misty on 24 May 2019. ================================================ On 6 Feb 2017 I arrived at the appointed time & had a tooth extracted, to my satisfaction. 17 Mar 2018, a Saturday morning, I arrived unannounced, no appointment, & had been in pain since Tuesday. The staff readily got me into X-Ray dept for the preliminary. Once seated in the dental chair, a young woman came in & introduced herself as Dr. Melanie Kim. First thing I noticed is she has small hands which is what I want for my child-size mouth. I'm 73 years old & know my teeth are nearing the end of the road. I have no front teeth just a few molars for chewing, all of which are in poor condition. I reasonably expect all my teeth will need to be extracted within the next 2 years, at most all of which I explained to Dr. Kim who listened attentively. I further explained I'd been in pain since Tuesday & presently had so much pain on the upper left side molars I was afraid my head wouldn't fall off. Additionally, the gums of my 3 molars on the left side were tender to the touch. She asked for her Dental Assistant to take Xrays of the upper two molars on the left side. After examining the teeth & looking at the Xrays, Dr. Kim agreed that trying to "save any teeth" is not a good option. Dr. Kim quickly agreed that one, perhaps both upper molars on the left side may need to be extracted & that the Xrays appear to show an infection inbetween both teeth. Only one tooth was sensitive to my tongue & Dr. Kim's instruments. Her prognosis was that the one tooth definitely needed to be extracted, so I was anethesised & readied for the extraction. I was pleased that Dr. Kim appeared to know what she was doing, no hesitation, no apprehension, she dug right in. I requested & was given a 2nd shot of novacane. Dr. Kim extracted the tooth in what seemed to me to be a relatively short time. She confirmed that there was an infection between the two teeth AFTER the one tooth had been extracted, but that it appeared the other tooth was unaffected by the infection. I wasn't given any pain prescription. Dr. Kim told me to alternated between Extra Strength Tylenol & Ibuprofen every 4-6 hours, however, I didn't need that much medication. For the first time since Tuesday, I went to bed sedated & slept soundly. When I awoke Sunday morning my mouth & teeth were back to normal, no pain, no sedation, no tender gums around the 3 molars in my jaw on the left side. I have an appointment on Friday to see Dr. Melanie Kim whom I consider extremely well qualified whose expertise I highly value. At that time we'll discuss options for further treatment. I was lucky to draw Dr. Kim on my unscheduled, EMERGENCY walk-in. I've read all the reviews for Spanish Springs Modern Dentistry. I noticed Dr. Kim has several favorable reviews dating back to 2015, which means she has been there for 3+ years, which means she is doing something RIGHT for her employer & her patients. At no time did Dr. Kim try to sell me on more expensive treatments. Shame on me for not including the names of all other "Staff" who were all courteous, helpful, & professional. I cop a plea of being in pain. I will update this review after my upcoming Friday appointment with Dr. Melanie Kim.

Front office is so horrible. The worst attitude with one girl. Went in for my appt to find they had…read morethe doors locked and in a meeting. She yelled at me through the door and pointed at a sign I could barely see through the tinted double pane windows. The need an entire new front staff. This is poorly managed.

I will NEVER go here again! I wanted a new upper partial (they didn't do first one) - hygienist was…read moreunable to X-ray my teeth so went to another dentist. They then called to tell me my partial has been approved.So I returned When I got my EOB I called to ask who authorized a lower partial too. Dr. Dang said they didn't ask for lower partial only upper. I told her I have the EOB saying otherwise . She then said these exact words to me "you are a liar. You are a liar! " I have the EOB to prove it and it was NOT approved bc they billed my private insurance first. Tried telling the guy in the office but he just pretended that he didn't know English. Not true! But he always gives Dr. Dang the phone when I'm upset .

Alex at the front desk was rude, unable to listen, and completely oblivious to the fact I had call…read moreahead to cancel. To start he have.us an appointment time at 1030 am. We showed up at the time slit and we're told it was for 230 pm. Then, we were informed we would be charged for the late cancelation, even though it was their mistake. Taking our business elsewhere, unprofessional and rude. Alex should not be in the office, he has poor communication skills, and lacks in insurance billing, as well as professionalism. Never coming back!

Moving to Nevada, I thought I found a dentist because of the reviews. I wanted to have a teeth…read morecleaning. I was so surprised that I could not schedule a teeth cleaning, and that I HAD to schedule an exam and X-rays BEFORE I can make an appointment for Teeth Cleaning!. The appointment span between the two appointments is about three weeks! I will not be going to there as who has time for this?

I have lived in 4 different states and have had around 10 dentists (I know, it's a lot). Doctor…read moreHong is the first dentist I've trusted wholeheartedly and I will be her loyal patient forever. I highly recommend her. I have had several cavities that she has been monitoring for more than 5 years, and only one of them has gotten worse and required fixing. Every other dentist I've had in the past would tell me to immediately fix my cavities (even little ones barely visible to the naked eye, if at all) and then charge me thousands of dollars. Doctor Hong taught me that good dental care can in fact inhibit the growth of existing cavities. This has proven true --- only one of the cavities I have had has gotten worse in the past several years. Why has no other dentist given me this sound advice? Instead, the other dentists have charged me thousands and thousands (and thousands) of dollars to give me fillings and fix cavities that did not need to be fixed in the first place. Doctor Hong and her staff do a fantastic job. She is very thorough, careful, and above all, trustworthy.

I had questions about what the rates would be after availing of a dental plan and while I was…read moreexplaining, the receptionist hung up on me by SLAMMING THE PHONE DOWN. Incredibly rude. Don't bother with this at all. Get your dental care done elsewhere.

This was a great dentist appointment experience. There was top tech x-ray imaging for your teeth…read more They gave me an exam and a cleaning. The dentist and hygienist were nice and answered my questions. The office is welcoming and not at all scary. Just don't come late to your appointment after like 7-10 minutes they will reschedule your appointment and you won't be seen at your original time. Understandable so, their schedule will be pushed back to be late for the others that come after you otherwise. I would recommend making this office your new dentist home.

I have been a multi-year client of the Vista Dental office and the team deserves the "full 5…read morestars". This period includes Dr. Thomas and recently, the transition to Dr. Vong and Dr. Avendano. Bruna has been my routine hygienist and her technical skills are brilliant, top-notch. In particular, her ability to sonically clean and to measure my receding gums with the absolute minimum of discomfort speaks to her fabulous technique. In a joking fashion, sometimes I think she's just saying the numbers because there is no sensation while probing the gum line. Additionally, I want to mention Amber and Jada who filled-in for Bruna during a recent absence and they too, demonstrated a high level of technical skill and competence. More recently, I needed updates to 6 existing fillings and had been a little reluctant to have this work completed. Dr. Avendano and his assistant Crystal were "beyond my expectations". As a team, they were fast, efficient, and treated me in a manner that ensured I was comfortable before and during the procedure. Most impressive to me was Dr. A's ability to deliver anesthesia by needle with NO sensation of a needle prick. I was aware that he was working in my mouth to prepare for the procedure and then, "poof", the area was numb. No jab, no pin prick, no burning. His technique is incredible and I remained comfortable for the entire procedure. Should you be facing some over-due dental work, or are simply in need of an excellent hygienist, I would confidently recommend the team at Vista Dental.

The main staff at Vista Dental Care that run their operations, seem to have a hard time listening…read moreto their customers. I am in the IT field and could not help but notice how their data that they're trying to collect from me as excessive and they seem to have lost my data either through negligence or through a hack. I am not sure.. button either case that is a lot of data to lose on a patient. I no longer trust going to this location even though I have been there for many years they seem to have gone through a transition of ownership as well, and that seems to be where everything went south. Their hygienist are fine. It's just the people that run their business in their office.

Dr. Jake Banks and staff are so professional. Office is clean, modern & calming!…read more Best dentist in Reno/Sparks!Dr. Jake Banks is SO knowledgeable and thorough, and the staff is wonderful. A 5-star experience every time!

I absolutely love Dr. Banks DDS office. I've had lots of dental work done over the years and have…read morenever gone to such a knowledgeable and kind dentist. I love that he can "print" a cap in his office. No second visit for a root canal. All his staff are great! So kind and compassionate. I had my teeth cleaned today and the hygienist (Sarah) took her time and did a great job! My teeth are wonderfully clean!! I've been going to his office for about 4 years now... and I realized that I never reviewed them! So I wanted to make sure I did it today!! If you're looking for a dentist... he a great one!!

I have been here a few times in the past few years. Mainly for regular cleanings but also for a…read morecrown replacement. I was super nervous about the replacement as I always don't love going to the dentist. They made the process very smooth. The creation of the crown was pretty fast as well. My regular cleanings have always gone well. I've always gotten someone who was gentle and always friendly. The office itself is clean and tidy. I appreciate all the natural light and the bright furnishings. Makes it less doom and gloom!

I haven't gone to the dentist is around 2 years, and I was very nervous. I got xrays, a cleaning…read moreand they were able to do all 3 of my fills same day. The assistants and doctor were all super kind to me (I had voiced my fears) and did their very best to accommodate me. They make my options clear and pricing. This experience soothed my fear of dentists and I am very proud of myself for going today. They did very good work and I would most definitely recommend to anyone, especially nervous patients.

I called inquiring about cosmetic dentistry. The lady I spoke to didn't ask me any questions and…read morebooked me for an hour long consult with the dentist. I left work early and dedicated my lunch to meeting with the dentist. I asked how much the consult would be and she replied "it's complementary." When I went in she was trying to get me to pay for a different service than what I signed up for, so I asked to just stick to the plan. I then got called into the "treatment coordinator's" office (her name is Charlene Mendoza). Literally the worst experience of my life. I felt like I was in trouble for not wanting to pay for the other service. She kept saying that I could get in in 5 minutes and that my appointment was pointless without the other service. I'm confused as to why they would schedule me for the first service if it was pointless without the other service? Just tell me during the phone call that I need to do the other service before the consult! I also asked if I would be able to get a generalized quote and timeline for the procedures for my teeth and this coordinator said, "oh no that's not an option. We are not just looking at one tooth. This is your whole mouth, there's a process to it and you're not his only patient." Absolutely the worst experience. Definitely not returning and don't recommend this place to my worst enemy. They genuinely care more about money than your needs. -Amanda W.

BEWARE! Frank Caffaratti was more interested in my insurance benefits than the dental work I…read moreneeded. We had problems with our insurance carrier. We let his office staff know. Received a MEAN and CONDESCENDING letter from the good doctor, himself, basically telling us to take responsibility and pay our bill! WHAT A JERK! We ended up going to Champagne Dentistry, who are FIRST CLASS and PROFESSIONAL all the way! Take your business elsewhere! Go to Champagne!!

Crazy day at work today and I missed my appointment for a routine cleaning!…read moreRealized at appointment time I had forgotten it so called right away to see if I was able to still come or have to reschedule. I had to leave a voicemail so headed to Sparks hopeful I could get in. I got a call back within ten minutes and was told they would check with my hygienist Faith if it was a possibility and call me back. Yay I was called again and told to come in! Faith switched a patient who came in early with me and was able to take care of me, thank you for the flexibility and I promise I won't miss my next appointment! :)

My wife went in to have a broken tooth removed it has been a tooth she has had worked on a few…read moretimes and always ends up hurting again so she went to Champagne family dental in hopes they would just remove it so there was no more problems. They turned a simple extraction into a full session with pictures and said they wouldn't remove it but were more than wiling to try to fix it ( of course that meant more money and something she has had done before without it working correctly). But my wife refused so they sent here home in pain and referred her to a surgeon who is trying to verify if they will even help her because of the insurance I have. The original appointment was on Wednesday the 22 of April now it's the 3rd of May and she is still in a lot of pain with no hope in sight yet.