Worst bike shop I have ever been to , these Jokers we're supposed to put a stop for the kickstand ,…read morethey took a little Aluminum stock , and put a screw to hold it on, I picked it up in in the dark , my mistake for that , I rode it home , on the way home with a little 90° piece of aluminum it had loosened up , and was bouncing around , and cut a Groove in the new belt , that I didn't see till I got home , by then it was too late , I asked him to clean up the wiring , you know consolidate the wiring tape it up , hide it out of the way , all they did was take their fingers and push the wiring up under the seat and gas tank , that's all no wire ties no taping them , down the bottom of the bike they ran the wire around the loop that you put the wire through , so it was hanging , and they put a clutch in , the total was 800 bucks , when they told me it was 700 bucks , my buddy took his bike to be worked on , they were doing some unrelated work on the saddlebags and stuff, and basically stole his rear shocks , very expensive ones , and replaced them with cheap stock shocks , this I can't verify , but he has no reason to lie , absolutely the shattiest work I've ever seen done on a motorcycle I wouldn't take my bike there again, if it broke down in front of the fucking place .

Great trustworthy place to take your bike. Always friendly and very informative. Won't over charge…read moreyou for unnecessary work. Way better than taking to a Harley dealer.

They'll be happy to take your money, but they will not fill your order or respond to your…read morequestions. So don't bother spending your money here or thinking that you're getting a good deal... because all you're doing is giving them a loan that they'll fight you to repay.

Owner is a jerk. Strictly a snobby street bike guy. If you want to buy an enduro, this is not…read morethe place to go. I felt compelled to add this after your rant... Your reply proves that my description of you is accurate . Yes, I was 3' inside the service. I touched nothing. From what I could see, there was nobody working anywhere in the area. You own the place. You can treat your customers any way you want. My review reflects how you treated me and that I think people who ride dual sport or mx bikes would feel more welcomed and better served elsewhere.

My wife has been looking for a new bicycle all covid year. Her's popped a tire in early spring so…read moreshe was riding mine until it finally experienced its old age and popped a tire. Found 1 on their website and visited but it was already sold. They recommended a woman's bike that has worked well. We just need to get about an inch cut off. The Salesperson was great with no pressure. He explained the warranty and service plans. He set it up with accessories while we waited. My wife was able to test in the parking lot. Our old bikes were originally bought from them over 25 years ago. I recommend them. They have many high-end bikes that go into the thousands for serious riders.

First- we are long time customers- all of our family bikes are from these fine people! They stand…read morebehind what they sell and anytime we've had an issue - it's fixed! Also love the free air right by the bike trail! On a bad note- we recently had a bike stolen and fortunately when I called in to get a serial number- Matt was able to find it! Thank you thank you thank you!!! Awesome customer service!

West Chester Cyclery is wonderful and the staff is incredibly helpful. My boyfriend took me to WCC…read moreto purchase my first gravel bike. They are a great local business to support and I loveeeeee my bike! @outdoorswithmandy

Have used this facility two different times. I am most impressed with the top quality of…read moreprofessional customer service and accurate information. I will continue to return to this location. It is great to find customer service like this. I'm willing to travel for this type of service and will continue to come from Fairfield to be treated with respect and professionalism.

Very friendly, knowledgeable and a great selection of bikes and accessories. Highly recommended…read morecoming in and checking out some very nice bikes!

What a great bike shop. All brands are of great quality. Staff if friendly and helpful.read more

I'm so much more comfortable on the bike now. I watched youtube videos, read blogs, bought new…read morecomponents, and tried everything to get my fit dialed at home by myself. I was so far off. Mitch got me fully dialed, taught me proper form, and gave me exercises to improve my function on the bike. I'm so much more comfortable on a bike now and can stop worrying about fiddling with the bars, seat, pedals, etc. and just ride.

The bike fitting service was great. I'm fairly new to cycling world and for me it was definitely…read moreworth the cost. It started with a warm-up on Zwift which was fun, then lead into getting on the fit bike to take measurements. Afterwards once the fit was setup Mitch dialed the bike I brought in, in. Both my comfort and power output feel much better since doing the fit. On top of all that Mitch was great and made the experience comfortable and didn't mind giving tips to a newbie like me. Couldn't recommend more!

I needed a rush order to accommodate my daughter's birthday party, and Piston Society was just the…read moreplace to get it done. I had three days, they got my order to me in two! With the today's market I of course tried amazon first, they couldn't come close to filling the order in time. I will definitely be returning.

This store is exactly what Cincinnati needed!…read more Tim is a great person and organizer of many events and ride-outs in the area so it comes as no surprise that he opened the coolest moto-store in town! Finally a place where you will find a quality and stylish gear and clothing. They carry Bell helmets, which makes the ONLY store in the area that has them in stock and you can actually try the sizes on!! The store itself is beautiful and I already purchased some cool posters. Cannot wait to see the store grow and flourish. Last but not least, they RENT motorcycles! Again, the ONLY place in Cincy to get a motorcycle rental! Keep it up Piston Society!