Go in on a slow rainy day to shop for helmets and bikes. In the store for 20 minutes and not one…read moreperson offered to help or speak to us. Walked out and almost to the door and a dude says 'thanks for stopping in'... seriously???!!

Dude at the desk was extremely rude for touching a bike in a bike shop. No need to talk to me like…read moreI'm an animal while hitting your vape to get your point across. Everything is so close together and I watched one employee practically smashing one bike into another. These people clearly need an ego check. Don't go here if you want a great experience. If you're looking for degenerate subhuman workers and a terrible environment then i couldn't recommend this place more. The girl at the check out desk was really nice though.

I needed a rush order to accommodate my daughter's birthday party, and Piston Society was just the…read moreplace to get it done. I had three days, they got my order to me in two! With the today's market I of course tried amazon first, they couldn't come close to filling the order in time. I will definitely be returning.

This store is exactly what Cincinnati needed!…read more Tim is a great person and organizer of many events and ride-outs in the area so it comes as no surprise that he opened the coolest moto-store in town! Finally a place where you will find a quality and stylish gear and clothing. They carry Bell helmets, which makes the ONLY store in the area that has them in stock and you can actually try the sizes on!! The store itself is beautiful and I already purchased some cool posters. Cannot wait to see the store grow and flourish. Last but not least, they RENT motorcycles! Again, the ONLY place in Cincy to get a motorcycle rental! Keep it up Piston Society!

They have been helpful and provide good pricing and service. We have purchased clothing,…read moreaccessories and electronics and have been happy with all of it!

Needed tires for my bike. The young gentleman at the counter was honest enough to admit he didn't…read moreknow enough to make a recommendation and said he would get the manager. I asked the manager for a recommendation and he said, "I can't do that. That's a ten hour conversation". Just came up here from Florida and can say this shop in Dayton is a far cry from the shop in Daytona. All he had to do was make a recommendation and I would have bought them.

Very knowledgeable and helpful staff Beautiful store with lots of options. I'll be back.read more

This place is amazing, every time I'm in this location the customer service is incredible, everyone…read moreis friendly and willing to help me. I like that they offer me new information I didn't know before as well, this place is always clean and they seem to always have some cool event going on, I definitely recommend this place to everyone I know who wants to get into the motorcycle world.

I wanted to give a shoutout to Powder Key Harley-Davidson's Tim Ballard…read more I called Sunday with a bit of a problem. We could not remove the oil filter from our Heritage Springer while performing a fluids and filter change. I called Tim to explain the situation. Tim asked if I could stop up and let them have a look --- 45-minutes later the old filter was off, the new one installed, with all fluids topped off --- Talk about FANTASTIC SERVICE!!! Way to go, Tim -- I really appreciate your attention to good customer service and will be sure to sing your praises going forward.

I got VIP for my bike, I had some issues with my bike so I was not able to get in for service as…read moremuch as I would have liked to since I did not get the mileage on the bike. In three years, I ended up using one service. The program cost over $2000. I went to get my 10K service and had missed my program by ONE day. I do realize this is my fault, but would think they could do something for all of the money I spent. The other issue is the offer that I received for my trades. I have two bikes and wanted to go down to one. I ended up with a second bike because of a crazy situation and thought I could trade them both in for just one payment... I have a 2020 sportster and a 2024 softail standard. They offered me $8000 for both of them. I found that to be a bit ridiculous. They told me I could put down $16,000 and still have a payment in the $500 range! Like, absolutely not.

Stopped in for Honda Demo Days. WOW, what a great selection…read moreof bikes, parts, accessories, and knowledge staff. I enjoyed my visit. Demo ride was great. Nice party they put together. Good food, music, and swag. Thank you, I will be back soon. 450RL , XR650L, or even a neighbor cruiser of a Dax 125 ?

Only place in the state I'll take my trike to to have it serviced! Always fast and keeling my bike…read morein tip top shape for long trips ! Satisfied customer Mark of Mason !

Wasn't really in the market for a new bike buuuuut saw the shop posted a GSX-8R with only 118…read moremiles!?!? I had to see it in person. Met John at the shop and he put a deal together for me. He wasn't all, pushy or sneaky salesmen vibe. He's down to earth snd you can just talk shop. If you're interested, cool... he'll make an offer for ya. Long story long, I didn't plan on buying a bike that day, but was in and out, key in hand within an hr. He even offered a discount because I'm retired Air Force, so veteran friendly small business is always a plus to me. Bike looks amazing and I plan on bringing my other bike over for some new tires.

Took my 2008 Triumph Sprint ST into John for a new Trident exhaust upgrade/ led headlight upgrade/…read moreand a tune up, this was a very technical job since a ECU software upgrade was a important part of it, John dug right into it and gave me back a awesome running bike with all the upgrades I asked for, the bike runs so well now, like a new/ different bike, and John won't break your bank doing it, much more reasonable than any Triumph dealership, he's got a nice shop and you can trust his skills for your bike he loves them just as much as you do..

I've been here several times. It's an hour away from where I live but they do a great job with…read moremotorcycle stereo systems. I've gotten a Bluetooth setup on my helmet, a JM amp setup and I just had to come back to get my GTS stereo flashed and the software on my amp upgraded. I will be sending up my freewire cable to get it modified for apple carplay and the wire shortened.

I don't even know where to begin…read more. I was looking to upgrade my stereo system and speakers on my 2015 FLHTK. I had been looking online for comparisons for the best system. All the videos and comments that I had seen, there were two winners. The Harley Bombox II system or the J&M Rocker system. Well since I have a J&M headset in my helmet, I knew the quality of the brand, so I started looking online. I looked at the 400 watt 4 speaker system first because of the price. Then seen a tab for local dealers, which connected me to Sierra Electronics. I looked at the price and seen that for the price I would pay for a 400 watt system on the J&M website I could purchase the 700 watt system from Sierra Electronics. I called them on Friday the the 24th of August and talked to someone who said that they had installed one on a bike just like mine and if I wanted to take a ride, I could listen to it to see if I liked it. It was a beautiful day so I took a ride. I got there and was greeted by the kindest people that I had ever met. They fired up the bike and I heard the system. I WAS BLOWN AWAY! I knew I had found my system. I was going to purchase the system and take it back with me, so I was making room in my bike for the boxes, when the owner said that they could flash the system for me before I left. I didn't know you could do that before the system was put in, so I said yes. Then the Tech person said that he could put it in for me and have it done in about an hour and a half. I DID NOT EXPECT THIS!!. I was sure that I would have to put it in myself when I got home. I asked if he was serious and he said that he was. So I had it done. The owner then asked if I was hungry because it was lunch time and I said that I was going to get a bite on the way back to Powell when he said that he would take me to a restaurant in town and drop me off so that I could eat and give him a call and he would come back and get me. And he was true to his word. I got back to the shop and about another 20 minutes later the bike was done and I was on my way. And with the price of the product and the install and flash of the system still kept me under the price of the original 700 watt system if I would have ordered it online. So I would HIGHLY recommend this company and its personnel for any work that you may need done. This was a company that was getting ready to leave for a show in Knoxville and was packing up and still took the time to get a bike done for someone that just dropped in to hear the sound of the system. Not only did that but took me to a restaurant for lunch and then pick me up as I waited. Who does that! THEY DO! This is the kind of people that work for this company. I can never thank them enough for all their generosity and help in my quest. They made me feel right at home. I will surly use this company for my purchase of sound equipment. Sierra Electronics is a class act. You won't find a company anywhere around Columbus that would treat you this way. My hats off to this company... Oh and if you stop in make sure you see Reggie the guard hound! LOL.