I had a great experience at Carmax. The saleman was knowledgeable and friendly. You might spend a…read morelittle more than another used car dealership, BUT the quality of vehicles at Carmax is so much better. Don't get burned, go to Carmax.

I highly recommend Jackie at the Tucson East location!!!! I first want to say this is my third car…read morebuying experience with Carmax, and I've been happy every time!!! I was in Tucson for work and live in the Phoenix metro area. I'm in the market for a new vehicle and had some time open after work. The Tucson East location was a mile from my hotel so I decided to cruise over and check out what was on their lot. Jackie was amazing. She helped me identify a car and went with me on the test drive at my request since I don't know the area super well. I ended up loving the car and shipping it to a location near my home. I'm still waiting on the arrival of the vehicle- but just wanted to give a shout out to Jackie who was sweet, amazing, personable in every way and very encouraging of helping me compare and review all options. Go see Jackie at Tucson East Carmax for a great car buying experience!!!

Owner promised to fix 8 things on truck at time of down payment, 10 days later only 2 things fixed…read more Sold me a truck with less gas in it than when I test drove, it was not washed, headlights not working, leaking oil, speakers broke, sensors missing, and added dents from when the truck was purchased. They will charge you plenty of trash bogus fees, the finance manager will add warranties even after you tell them not to. They will rush you and pressure you the moment you get there and days after you leave. They will sign your phone and email up for spam registries to harass you, cry on the phone about your bad review and beg for you to take it down, and then get upset when you demand that keep their promises and throw in an extra hitch for their unprofessionalism and the major inconvenience/ incompetence.

My family member bought a vehicle from them. They rushed him through the finance process, made…read moreempty promises, did not fix the minor issues with the vehicle, did not fill the vehicle with gas or even wash the vehicle and when he questioned them on the deal the finance manager told him, "Don't come at me sideways Bro!" They are VERY unprofessional and argumentative. I DO NOT recommend this so called dealership!!

This is the ONLY place to buy a used car. The Explorer I bought was in good condition except for…read moreone headrest that did not work properly. They arranged to have it fixed and were kind enough to deliver the car to my house that's an hour away from Tucson. Great customer service!

Nice cars, easy to work with sales people, and best trade in offer in town. Offset of top trade…read morevalues is that their cars cost full price, but didn't see any rusty undercarriages or hidden problems. I'd shop here again, woman shopping for a car and this felt like a safe space compared to many dealers.

Wow- this place is incredible! We found Precision Auto by accident by looking online for the type…read moreof car we wanted. Went in, and service was beyond amazing. Ever been to a car dealership without feeling pressured? Neither had we- until we went here. Dawn was totally low key, but extremely helpful- couldn't get a better combo than that. We drove various cars and ended up buying that day. The price was very fair (we had researched that ahead of time) and particulary knowing that they went through the car and had fixed anything that needed it already. They have a new customer for life, and we will also use them for any service the car needs as well. Thank you Dawn for such a great experience, it made car buying fun!

Precision Auto Sales is our "go to" business for used car purchases. Over the years, we have…read morepurchased four cars through Precision (Acura TL, Acura MDX, Honda Pilot, Honda Accord). We appreciate that Precision offers a low pressure buying experience. We've all been to a business where salespeople swoop in like vultures. There is nothing worse when you're trying to make a major dollar decision than to have someone breathing down your neck for their commission. It's awful! We appreciate that Precision respects its customers enough to provide ample time and space to make a decision. When we were ready to upgrade our vehicles, we returned to Precision because we knew we would get a fair price on our trade-in and purchase. Precision made the entire process painless, but the best part is knowing that we were purchasing a car that had been thoroughly checked out by the mechanics at Precision, Inc. We have yet to have a mechanical problem with any of the four cars we have purchased through Precision Auto Sales and they will definitely be where we return to when we're ready to upgrade again.

We came to Bob Ross to buy a truck, got a great price, he did let us take the vehicle to a nearby…read moremechanic, truck checked out, it was exactly what we needed!! I must say was very easy doing business with Bob!!

Looking for a vehicle for my sister and when asked about a catalytic converter change, the…read moregentleman looked and said, I don't know anything about that, and then, when my brother, a man walks over to talk, he asked about the exhaust system, and it came out from him how he swapped the catalytic converter! He lied straight to our faces!! also, they converted electric windows to crank windows and drilled holes in the door panels. Very shady!! My brother is a mechanic.... Please save yourself a LEMON & go somewhere else!

Perfect locally owned used car dealer. Been in Tucson for a long time and they still treat each one…read moreof their customers like you are their only customer. Can't say enough good things about Mike and his wife. Thank you for a very smooth car buying experience! If you need a car or truck, you owe it to yourself to let Mike find it for you!

Mike and Jaime are both gems! They are basically family now, especially since my whole family goes…read moreto them for our car needs! Mike likes to keep the old part to show what was wrong and what he changed. Prices have been reasonable and fair. Highly recommend!

Bought multiple cars from Paul and Goliath. Absolutely awesome!…read more A few weeks ago - my 21 year old van died. I called Paul and asked if he had something. He gave me some choices, and one of his of his people came and got me with a Sienna. I drove it a while and ended up buying a great used 2017 Sienna! He made the sale this time before I set foot on the lot. I've bought many vehicles in my life. Goliath (Paul!) is the only dealer I've trusted. He stands behind what he sells. I will be back next time I or my family needs a car.

We bought a 2021 Toyota Venza and had a great experience! Paul was very helpful, knowledgeable, and…read moreefficient. It made the car buying experience very easy and comfortable. And loving the car so far.

Very good dealership I recommend anyone to come get there next vehicle either car, Truck or Suv…read moreInside all the vehicles are clean n like new I just bought a Truck n took it home that day.

From the minute I walked in to AAA motors I felt good about their whole business. Carlos greeted me…read moreand instantly I liked him. I rarely like anyone much less a salesperson or owner of a used car dealership. I asked him what he could do on a vehicle I liked and he gave me a fair price offer and I drove it (a very good price actually). I wanted a mechanic to view it and I had one in mind and Carlos took it to him. Keep in mind this mechanic is across town from his dealership...but he did it. We had auto check completed and the vehicle checked out great. This is a great little dealership. Their cars and trucks are so clean and taken care of. Good job guys!

The Tucson Auto Mall sign on Oracle looks super trashy and unmaintained…read more Doesn't make a good first impression. Maybe the various dealerships could spend some $ on refurbishing. Also pick up litter in the vicinity.

I have the good fortune of owning two Honda vehicles. I purchased a gently used car from AutoNation…read moreHonda and get my car serviced at this location since they sold me a forever car battery in 2019. Before moving to Arizona, I was under the impression car batteries would last for 3 to 5 years because that's how long they lasted when I was growing up. In Tucson, the heat shorten the battery life significantly and so the forever program means they replaced the battery every other year, and I schedule an appointment for a new one. On this particular occasion, I brought my car in to get serviced as there was a recall on the fuel pump for my car and I was able to schedule an appointment at the day of my convenience. In the past I could work in the Customer Service area as they had a desk so you could set up your laptop at work. This day they ordered me Lyft to take me home, since the job was to take 4-5 hours. I was sent updated photos by text on the status of my car and a multi point inspection summary. After picking up my car, they actually called saying would I be interested in selling my car cause they wanted a car just like that, hoping to get me into a nicer newer one.. in the past when I have had to wait they have ice cream in the lobby for free for patron so silly as it may seem I always seem like excited to see that ice cream cooler. John and Corey have always been very nice and professional in the service department. In the past with other dealerships I dreaded getting my car serviced but here they really want me as a customer for life. The employees are sure to make sure I've been helped.

Keeping this brief... Left my car there all day for what…read moreshould have been 2 minor repairs. Instead I got a laundry list amounting to $2200 dollars of "recommended preventative maintenance", and excuses on why they couldn't make the repairs - both of which weren't complicated. Took my car to a small shop and both fixes were done without a phone call or text message saying "we can't figure this out." Primarily Japanese Auto should change their name to Primarily Can't Fix Anything. Total 100% rip off, unless you're fine getting your time and money wasted. Two stars because the service member seemed mildly apologetic.

We were very impressed with this place. Jacob was our go-to person and even called Enterprise to…read morelower our rate because repairs were taking so long. Bought the car in Cleveland and it had bad rust damage. I feel confident driving my car again after Primarily Japanese gave it a thorough check out. Owner, Joe, took it for final test drive and even to the car wash. Highly recommend these folks!!!