Service: Scheduled an appointment online, then stood in line and waited to let someone know I was…read morethere for appointment. Doesn't seem to matter if you made an appointment or not, but better to do so in case it gets busy. My 1 year old computer had a corrupted disk drive and I didn't buy a warranty. They said they could look at it for $395+ if I needed a new drive it would also be additional. The other option was buy a year warranty membership for $195 plus anything else I might need so it cost about $315 to fix my claptop, an HP. I dropped it off on Friday, picked up on Sunday night. Cheaper than buying another laptop. Selection:Walked around and they have lots of great high quality products Value: Seemed expensive but everything is expensive these days. Happy I didn't lose all my files and laptop working well. Noteworthy: GeekSquad Service was great, the guy was professional and knowledgeable

Today marks the worst interaction I've ever had with a retailer in my 40+ years of consciousness…read more Here's the recap: I recently bought a tablet from a Best Buy (BB) competitor, but I saw a better tablet on BB's website that was an open box. I returned the first tablet and immediately went to the San Marcos BB to buy the open-box. The item was cosmetically fine, and the box had "Inspected by Best Buy" stickers on it. Great, so far. I got the tablet home and charged, but when I went to do the initial setup, the tablet was *still logged in by the previous owner!* So much for "inspected." I performed a factory reset and tried again. Nope, factory reset protection meant I still needed the previous owner's credentials. I called Geek Squad (GS) and they assured me they could handle it. I drove BACK to the store, only to be told the tablet could be returned or exchanged. Seemingly annoyed with the most basic form of customer service, the 20-something redhead GS member told me two stores with comparable open-box items. So later, I drove to *another* BB store, only to be told they could not locate the item. Wow. Ok, I'll take the credit on a gift card, since my debit card would take days to clear a refund. In the BB parking lot, I used the gift card to order a comparable (but out-of-area) open-box item from their website, then I drove an hour home. When I got home, I had an email that the order was canceled because they could not locate the item at yet another store! Now there's no tablet and no money left on the gift card. I talked to four different overseas CS reps, telling the story four different times, only for them to tell me they will investigate and then mail out another gift card in 2-4 business days. Today is Wednesday and I need the tablet this weekend. Four business days means, maybe, next Tuesday. That's fitting, I guess. See You Next Tuesday! I'll waiting at the front door of my bank in the morning, and filing an immediate charge-back for the $300 that has vanished into the ether. This is completely unacceptable for any retailer, let alone one of BB's size. I'll do everything in my power to avoid shopping at this chain, ever again. Say Hi to Circuit City for me

Great Customer service! Friendly & Professional staff…read more A pleasure to work with on line and in person.

Very poor customer service. Unwilling to hear/help solve problems with their headsets. I would do…read moreyour own research before purchasing from this company.

This guy is stealing your money. I got a 350.00 radio that can only be activated in Mexico and…read moreSouth America among a few other than U.S No returned calls. No email response. This is a scam.

41-year-old veteran radio technician.. excellent service, excellent products, comprehensive…read morefollow-up, could not ask for anything better! Five gold stars!

I called R H Electronics after tirelessly looking for a hard to find cable, even though they did…read morenot have the part, that did not stop the representative on the phone from leading me to a location that did have the part I was looking for, Thank you R H, you will be my first call next time.

From the owner: RH Electronics offers a wide variety of Electronic Component Servicesread more

ALWAYS bring my items to be worked on here. Super friendly and knowledgeable people serving …read more... Same people have been working there for a long time.. Highly recommend!!!!

Found A-plus repair on Yelp based on positive reviews and proximity…read more My laptop issue was diagnosed pretty quickly and repair was done in a couple of days. Fast and efficient service, fair pricing. They also repair phones, which is good to know for future refence.

Rexel is an electric supply house, but they didn't carry several items we needed for a new panel…read moreinstall. The person on staff wasn't very helpful either and took almost 25 minutes to procure the four or five items we needed. Even what should be in stock at the very minimum wasn't available. When we started our work, we realized several of the parts we received from Rexel were the incorrect size though we had requested the correct dimensions. Overall, this is probably a good place if you are professional electrician and you've put orders in way in advance. But if you want help, customer service, and a wide assortment of stock; I honestly would suggest Lowe's. And that's pretty sad.

The facility is large, spacious and organized. I purchased a piece of equipment that required…read more220volt but the equipment didn't have a plug in end, just raw cables. Took a picture of my 220 outlet at the wall and set off to buy the plug that would match it. Went to two electrical store but had no luck until I went to Rexel where they were able to order it for me. They gave me a call a few days later and that was it. They were able to solve my problem.

Geek squad guys were incredible. Came in for a backup camera and a head unit installation and they…read moredid it in no time and were super helpful explaining the process. Very fair prices as well compared to other stores. Would definitely come here again if I needed some electronic work on my truck!!

I've been shopping at Best Buy frequently since I was a kid, I no longer will after today…read more I purchased a phone charger that was defective and they would not let me return or exchange it. Absolutely zero help. Into the trash it went, $48 wasted. I will shop elsewhere from now on.

This review is mainly for the return department. It was a breeze! There was no haste in returning…read morean item that I used but it just wasn't to my liking. I had the receipt ready in the application and all the cashier had to do was scan it. And vol la the return credit will go straight back to my target card. Decent prices and deals throughout the store. I had a found everything that I needed in its designated isle. Easy peasy visit. And this day there were several cashiers working. It's apparently Pokémon season so there were lots of staff on hand.

The reviews here seem to be very mixed, but I have only had good experiences. I have ordered items…read morefor pick up in store with zero issues, I have wandered gone for specific things and also just wandered around the store browsing. Today, I needed one last thing for Thanksgiving. I searched online and it said they had one left. I was a bit hesitant as other times I have trusted other stores online inventory only to find they were out. I looked to see where it was in the store before I went in. To my surprise, it wasn't very busy, this day before thanksgiving. I found close parking easily. I walked in and walked to the grocery section found the aisle and there it was, exactly what I needed with one left. I was happily surprised, especially since I had a really bad experience at another target recently. The store was clean and well organized. Not the mess I've seen at many other locations. I took my item and went to the checkouts. I wasn't sure if the self checkout kiosks took cash, so I got in line in a regular line. Unfortunately, although there weren't many people, they had many items. I saw an employee walk by so I asked her if any of the self checkout kiosks took cash. She was so nice and friendly and explained that one side of the kiosks did indeed take cash. I proceeded to the self check out, rang up my item and paid cash. I even got change. It was really easy and I was out the door. I will continue to visit this location in the future.

Customer service by short heavy set guy with an accent was HORRIBLE. He was rude, talking under his…read morebreath, had 8 people waiting while trying to help us. He kept stopping what he was doing with our account to sell items. I will never go back to this store again.

I've been going in for a long time. They are always so helpful. 3/6/25 Elizabeth went above and…read morebeyond to activate my new phone. I highly recommend this location.

We were looking for a Lego set for my son and this was the closest location that still had one to…read moreus. I placed the order online Sunday night and it was ready for pick up Monday morning. Close to the freeway, easy to get to, and plenty of parking. We walked up to the Customer Service booth and they scanned our barcode and brought out the Legos. Easy peasy! Great Customer Service as well. I know we didn't spend much time here but was a successful trip for sure!

Came here specifically because it had something in stock that I was specifically looking for. They…read moreonly had two left. Both were damaged and dirty but they offered me a discount at the register so that was worth it. Most things I've gotten have generally lasted a long while. I use my circle account and target card to get the deals. I'm always on the lookout for the clearance and it definitely doesn't hurt to ask when you see something that isn't quite right with the products on hand. They handled it perfectly and with no hassle or hesitation.