Jay the owner of this company sold me cable boxes which he said would hook right. My cable company sent 2 techs out who spent almost an hour trying to get them to work. They never worked and I was told they never will work. I called and got an RMA #151 from Jay and I sent them back. They never refunded my money $200 after multiple requests from Jay himself to write him an email (which I did at least 20 times). He has no intention of answering my emails or issuing a refund. I have a signed proof of delivery from UPS that the boxes were returned on 7/21/2018. I have also seen other reports online of this happening to other customers read more