5 times they delivered my island damaged or defective. After their 7th visit to my home (2 times to…read moreinspect), and the 5th piece of quartz, I gave up on them and accepted a defect. Tops should have been checking the product thoroughly before delivery and installation but instead they blamed everyone else. We have more projects but will never use Tops again. They were literally unable to provide an undamaged piece of quartz and they didn't seem to care at all.

Tried to do business with Tops. Visited store, picked out a quartz. Got our cabinet plan. Called…read moreTops to let them know I had plan ad got the email address to send it to. Sent it in requested appointment and bid. Waited 7 days no response. Called and was told oh yes they got the email and it was marked read but no one did anything with the request. Was told sorry and that maybe someone could work on it the next day. I chose to give my business to granite gallery

These guys are a cut above! Of the contractors I've worked with for our whole-house remodel,…read moreDarien was the best. His commitment to quality was unparalleled. I am particular and Darien worked with me to present options to meet our requests. After having used our kitchen for a few weeks, I 100% satisfied with all the choices we made. As with all projects, there were some unforeseeable wrinkles. But, they had great communication as well as follow-through to ensure everything was as they promised. Price-wise they were on-par with other estimates we received for cabinets and countertops. We chose them to support a local business and got the best quality and customer service too! These guys were a breath of fresh-air!

Employee or owner, I'm not sure who he was, extremely rude. Prices are way to high. I would not…read morerecommend this establishment to anyone.

I worked with Carl to get the older carpet stretched in a recently purchased home, then later an…read more extension of hardwood floors into family room from kitchen & hallway. The wood floors are about 3/4's complete and look great. The crew who did the carpet strretching were outstanding working hard all day. Couldn't have asked for a better job. Carpet looks new. The hardwood crew is the same - really great work. Very professional looking. My thanks to Carl and all contractors for job well done. The color and the seams, however, aren't a good match. I feel confident they will make adjustments to correct the difference.

the Service from Abbey was beyond wonderful. From the initial meeting with Sales to the final…read moreinstallation of the flooring, everything was smooth. we had our home's flooring completely replaced with LVP and carpet. The installers were meticulous and careful not to damage walls and woodwork. also during a power failure worked with battery operated lanterns to finish the installation. We are very pleased with the durability of the products and are grateful we found Abbey.

Best service. Always the one we go to for our rental units and home. Prices are reasonable and…read morehonest people to work with.

Pretty disappointed in our new flooring. Will say that Dee is the only reason I was happy at any…read morepoint in this transaction! She tried really hard to help whenever she could and was really sweet and polite. But there was just too many issues. The first install team showed up with no masks during covid. When asked to wear them for my safety, they said no, citing that they don't work according to WHO (really?). They left and I called the store. The sub was claiming to them that he has a lung condition. Doesn't match with his story to me and doesn't excuse the 2 other guys who weren't wearing them and said they didn't even have any. The second install team came the next day and what was supposed to be a 2 day job turned into 5 because they were down 1 guy and this one worked SLOW. Multiple times they scratched the new floors when moving our appliances which we paid them to do assuming they wouldn't scratch them. Passive aggressive attitude was given when asked to fix it or he just covered it up so I wouldn't see until later. In some instances he just marked the floor with a black sharpie and didn't even try to make it blend. There's a poorly cut edge under the stairs where the edge of the board is visible where the carpet on the stairs starts. Found it with my foot while vacuuming and really surprised I didn't cut myself. Multiple boards are not clicked in properly. One has a cut from one side to another that I'm being told by another of their subs is part of the texture, but no other board in the entire 900 Sq ft of lvp is that way and no other contractor that has seen it agrees. Just looks like another deep scratch being covered up. There are 2 boards with chips in them. And to top it all off, when I asked the sub to fix an entire row of boards during the job because they weren't clicked in properly, he went outside and got on the phone and started using the f word in my reference telling someone that he had to redo the whole living room because of a f'n scratch. My husband and 2 year old got to hear the whole thing from the open garage. Our fridge was dented (which the company says they've never done and wouldn't acknowledge it was their fault even though the sub told me it was, and they did absolutely nothing about it), they threw away quarter round we were supposed to reuse so we had to go buy new quarter round, and all of our baseboards were broken which they claim they said it would happen and it was in their contract that they won't fix (I was sent the contract and do not see that language). They paid for new baseboards but I still had to pay for install and painting which cost me an extra 1k for another company to do it, much better than what the crappy sub wanted to charge me in cash under the table. Staples left in the carpet and in the grass, pieces of flooring left all over my yard, they stole our broom that looked like theirs but in much better condition (which they said they returned but never got it back).... The company sent out another sub to look at the issue with boards being being clicked in wrong and the chips and crack. He didn't wear a mask except for the moment I opened the door and since the base had already been installed, he said he would have to take it all off to fix it right but other boards may be damaged in the process. Not the answer I wanted to hear so at this point, I just give up trying to fix it if that's all the company can offer me. All in all, we'll never recommend this company to anyone. Most of it has to do with the subs crappy work but I'm really bummed about how little the company seemed to care about fixing the problems (other than Dee). Really thought abbey carpet was a good name but very disappointed.

I'm a drywall subcontractor. I did almost $2,000 worth of work and they continue to refuse to pay…read moretheir bill. The customer authorized a paint match in the kitchen that wasn't exact but they were happy with it. Sean from harbor cabinets decided that their whole kitchen need to be painted and I was going to pay for it. No discussion just did it. Now he won't provide any proof that they painted the kitchen or any reason why they think I should have to pay for the problem. I would never do business with them again. I am not the only person they have ripped off. Absolutely

Mike had an appointment with me today but he didn't show, nor call. Clearly Harbor is too busy for…read moremy business. Interesting that I'm the second woman poster here who was not taken seriously. Late that day, I sent Mike an email, asking if he had forgotten our meeting. He said he was "busy" and forgot. Guess he forgot to call me at ANY point during the day and apologize, too. If the folks in the office behave this way, I can't imagine how the installers behave. Take a hard pass on this business.

We just finished our first kitchen remodel (first remodel ever) and are so glad we picked Jeff! We…read morehad heard so many horror stories from friends and family about unreliable or untrustworthy contractors. Our project was big and complicated, so we wanted it done right. I interviewed at least six companies and Jeff's was the most impressive. He was always on time, communicated clearly, was patient about changes to the project, and was upfront about costs. At the beginning of the project he openly shared his subcontractor bids so everything was transparent. He happily worked alongside subcontractors that we had separately hired to do a full house rewire. And his crew was always polite, tidy, efficient, and did great work! We have no hesitation recommending Jeff to others, and will be calling him in the future for more projects. The only question is if he will agree to come back (we were kind of a pain in the butt, but Jeff has the patience of a saint!).

We recently had Jeff and his crew remodel our old, outdated kitchen. On top of updating our kitchen…read morewe had a wall separating the kitchen and dining room removed and our ceiling in the kitchen vaulted. From start to finish we had a great experience. Our remodel stayed on budget and on time. Jeff, Justin and Seth were very professional and always friendly. Our new kitchen has transformed the whole house. We are beyond happy and would recommend Kuster Homes to anyone!

Sll was great until i looked under the sinl were there a bif surrounded by toilet paper a big leak…read morethe installer tried to hide.massive amounts of water

Absolutely AMAZING experience. Quality was better than expected and staff was very transparent…read more Price was lower than expectations.

Update: The owner reached out and thoughtfully explained the situation as to why he had not been…read moreable to respond timely and took care of the damages his driver caused. I'm grateful for a fellow small business owner to resond so graciously, especially considering my original review (below). In the end, I regret that I didn't give a bit more time before posting. Especially because I'm a small business owner, I'm very careful to never post anything negative about another business and am often the first to defend a fellow business owner or small business, but I'm fed up! Beech Tree Woodworking's van hit a sign at my busines and took off a week ago. I've politely called and left several voicemails and emailed over the past week with no response. Our brand new $900 sign was destroyed. I can't imagine someone doing that and just leaving during the middle of business hours! This is not the type of business you want to associate with!

Thanks Nic for the lovely new cabinets in my Seattle kitchen. You made them fit in perfectly - they…read morelook like original! I ESPECIALLY appreciate your commitment to getting everything right, down to the final detail as we've worn them in for 6 months. You and your team have demonstrated that you will not sleep until it's RIGHT! Let us know if you ever need reference/testimonial! Nancy and Nigel, Greenlake.