I called TM requesting an estimate for carpet installation. I left a voicemail message. I received…read morea return call from a male identify himself as the Manager. I asked for his name so I knew who I was speaking with. The "manager" was unwilling to share his name after repeated requests. A very unusual conversation which I decided to terminate.

Having a house is just a blower, trying to get things updated, fixed and the like is just so…read moredraining. I called TM on a whim after looking for carpet places near my home. They were immediately accommodating, and came to my house to give me an estimate within a day or two. You know when you get a good feeling about someone/something? Well I had it when Tom came to give me the estimate, I could tell that he was being genuine, and wasn't trying to feed me a bunch of crap. You see, I had been through this estimate process before, and I definitely got the crap served to me, something about being a woman doing this is definitely something else... Anywho, he was straight up with his estimate and it was fair. I love the fact that they are a family owned business, you can tell with the way they interact with you and the level of respect that is given to their clients. My install was quick and painless! Two gents came over and were done in about four and half hours! I got my entire top floor re carpeted, my steps and closets. I was only responsible for moving the small things, they handled everything else. They were quick, courteous and professional! I am thoroughly pleased with everything from start to finish. If I ever need flooring done again, (they do hard wood too score!) I will be giving them a call.

John, the owner, yelled at me on the phone and accused me of not being aware of a policy that was…read morenot disclosed to me. Who goes to a lumber yard and expects the wood to be cut not to spec? I asked multiple times if I needed to pay for milling, Kristin told me no, and the boards were not cut correctly. Do NOT go here if you need great work done. They treat their customers like trash!

This company is great. They were really helpful when I came to get a piece of lumber for a box that…read moreI am making. I came as a newbie to wood-working and they took me around to the shop and showed me all of their hardwoods, and pointed out the characteristics of the species. They ran it through a jointer and a sander, so I was set up really nicely to start on my wood-working journey. I highly recommend this company. I will be coming back here. I'm still blown away they used their really expensive pro machinery to help me out and clean up the wood I was purchasing. top notch dudes.

Happy with the product - beautiful carpet in our basement, but had a few issues with the salesman,…read moreJonathan especially. We had this all done at a really busy time for us (in hindsight, this was the mistake on our part), as we all know that these days, if you want good-quality work with installs/contractors, you have to micromanage and helicopter it, it seems. We took his word for it on a couple of things and shouldn't have. When he came to measure, I pointed to a spot where there is a dip in our basement, he said they would repair it upon installation. I was at work when the carpet was installed, and when I realized a couple of weeks later that the dip was still there, he tried to gaslight me - saying they would never agree to repair something like that, as it is not something they do since it would be concrete work, to repair a basement foundation issue. He said someone would come check it out, but they never did. It's been 2-3 months now. I had also asked him, while he was at our house, how much would need to be moved/put away. He said, "you don't have to worry about anything but just the little things and anything breakable". My husband questioned this the night before installation, as he noticed the contract stated that most things needed to be cleared, but I told him not to worry about it because Jonathan said we didn't need to. The crew tried to charge us extra fees for having to move stuff or said they would come back another day after we took care of it, but they then wanted to charge us $200-300 for not getting to do the job that day. We fought back on this, so we ultimately did not pay this fee. Jonathan was very condescending throughout this whole experience, playing dumb and somehow forgetting what he said to me. Don't trust what he says and just read the fine print.

I am sorry to say that I have read reviews, from Bodes that I am one of the unhappy people that…read moredealt with this company, and I am very dissatisfied. From the very beginning , I should have been made aware of certain things when I picked out my LVF. I also got carpet in one n my rooms. Everything was wrong. The order, the installers, the carpet. All of it was done in a rush. The floors have jagged edges. The people that came by to look at the flooring which was done wrong said it makes it look more authentic. The carpet couldn't be laid properly in one area, because the base board to secure the flooring was glued down, to secure the floor, and as a divider. Therefore they couldn't get the carpet secure, under the base board divider. How do u hold down the carpet when the baseboard was glued down? Just a terrible experience from beginning to end. I wouldn't recommend Bodes Flooring to anyone. Just a bad nightmare! I spent quite a bit of money doing the whole house, and I was just another number. So as I said earlier, there are too many flooring companies, and I would not recommend or pick Bodes.

This is a long overdue review. The owner Dave, and the rest of the Ultimate Flooring team is…read morespectacular. From the minute you enter the showroom, and until you leave, you treated amazingly. I have used them two years ago for my main living flooring, and recently for my boudoir which had been upended by a leak. With COVID affecting us all, they upheld all CDC guidelines; even when entering my home, and at my request to wear booties, they were very obliged. Now, my bedroom is quite large, so with the main portion, closet, and hallway, the guys were in and out in an hour. This included, preparing, laying the carpet, vacuuming, and packing up; mind you, the room was already free of furniture and flooring, but still fast, meticulous, neat, and awesome. Thank you again Ultimate Flooring, I am soooo happy with my floors. I just one room to go

We hired Ultimate Flooring to refloor our entire house! Hardwood just about everywhere; ceramic…read moretile in all the bathrooms and kitchen. They completed the job in just over a week and it looks fabulous! The rates were reasonable ... on par with the other estimates. But we choose them because they were straight with us from the beginning. And they guaranteed their work. If you're looking for an honest company that will stand by their work and do it right the first time, you found them here!

Carpet Palace is awesome! They did carpet in our four bedrooms and laminate in the laundry room and…read morebasement. When there was a manufacturer issue with the laminate, they replaced it for free. Four years later, they even came back to fix a small hump and tidy up a couple of seams. Super friendly team that truly stands behind their work -- highly recommend!

First I dont live in California , I am In Severna park . I just had Joe come in and add oak…read morehardwood to my dining room and kitchen . We knocked out some walls and needed the hardwood matched to what was there . They did a beautiful job both in the installation And the finishing . I can be a picky SOB and I couldnt find anything to complain about . His guys were great , cleaned up and were very respectful . His pricing was more than fair , he wasnt the cheapest and he wasnt the most expensive by far . Most of all my wife loves it . I would have him work for me again anytime .

UPDATE: 5/25/2023: Ken Waldman, owner of FloorGem, continues to ignore my homeowner's insurance…read morecompany's subrogation department, and he ignored my Better Business Bureau complaint. This is after he repeatedly told me via text that he would pay me for my financial losses. See attached screenshots. Ken promised via text IN FEBRUARY 2023 to repay me for my damages. That did not happen, and it is now May 2023, so I've now filed a complaint with the state licensing commission and will take him to small claims court, if necessary. The state licensing committee told me he has prior complaints. Here is a link to one, which is quite similar to what happened to me (his company had to pay out this person's damages, but rather than resolve it in advance, he -- just like now -- put the customer through having to file a complaint, and had to go through a hearing just to get him to pay for this -- terrible!): https://www.dllr.state.md.us/license/mhic/pdf/mhic-14-1317.pdf After spending thousands of dollars with this company since 2017, it is shameful he would treat a loyal customer this way. It's the principle at this point, and I will hold him accountable. RUN, do not walk, away from considering this company for work in your home.

This past October we contracted with FloorGem to remove carpet and refinish the wooden floors…read moreunderneath as well as refinish existing floors in upstairs bedrooms. Bottom line up front - the floors look pretty good given their age but there were big misses in terms of communication and quality of work. If you are recovering floors under carpet as we did, I'd strongly recommend pulling it all up first and then get an estimate so you know what you are dealing with. The work was set to start on a Monday, moving the furniture out to a Pod for storage and then refinishing to be done by Saturday. The movers (recommended by FloorGem) contacted us and we set up their coming by at about 11am since I had a doctor's appointment at 9am. While I am being examined by the doctor I get a call from Ken (FloorGem) that his carpet removal people cannot get in as no one is home. There had been absolutely no indication that anyone from his team was showing up Monday morning, and how could they do their work anyway given the furniture was still in place? They ended up going to another job that day. Movers showed up on time and did an excellent job. Tuesday we get a text that part of the floor is in poor shape and boards really have to be replaced. That was always a potential so we simply had to accept that and move forward. However, when I dropped by later that evening to see for myself I was quite surprised to see that the work crew had "hot wired" their sander into our electric junction box in the basement, running a thick extension cord up to second floor where they had started sanding the floors that day. No one had mentioned that this would be necessary, and I have no idea whether the person doing this was a licensed electrician (highly doubt it). Thursday morning I get a call from Ken that sections of the floor in LR and DR have darker stain on them. I dropped everything to go home, thinking Ken would be there to discuss options but instead it was the work crew. The lead was very helpful, pointing out the stain and showing me how it would look with a couple of different stains. I picked the one that seemed best, as replacing these boards on top of those already replaced was not in budget. As noted above, if you are in a similar position wanting to recover those original wooden floors under carpet or vinyl, get that stuff up first so that you can better assess what is involved and what compromises you may need to make. The job was completed on time and we were able to move back in the following Monday morning. Given what FloorGem had to work with, the floors look pretty good. However, the quality of the work was a bit sloppy in parts. Stain was splashed onto baseboard and on the railing, even some stain on LR wall which thankfully Mr. Clean Magic Eraser handled ok. The wooden lip that transitions from the LR to kitchen is too high so that we can no longer close that door. I checked the junction box and, so far as I could see, appears reassembled properly (but still not thrilled it was done). Also found a cell phone (not ours) in basement, texted FloorGem to ask if it belonged to their crew but no response. So in brief, the floors look fine but we now have other issues to address to get everything in an acceptable state.

This place was by my job and I decided to pop in to see what they offered. I had already done my…read moreprice comparisons but thought stopping by one more place wouldn't hurt. He gave pretty comparable pricing and told me I could get a shipment within 3 days. All cabinets would come built and I would just need someone to install it. CON: Well, when I decided to order my cabinets, Bud was on vacation and the other guy couldn't take my order. Then the cabinets took longer than a 3-day delivery because of the day I ended up ordering it on. The cabinets also arrived late on delivery day. Bud told me there was traffic. The guys end up telling me it was because they were short staff. I love honesty....no need to lie. So, my contractors ended up waiting around for 3 hours...not fair to them. PRO: Bud tried to make it up to me. A couple of pieces did not come in and I ended up needing an additional filler that he did not charge me for. I also ended up having to order another filler and that came in a timely manner and I picked it up from their showroom. Overall good experience, just need to tighten up ordering and delivery.

Sadly we had a house fire and our entire house was lost. My wife and I spent months driving to…read moredifferent shops some upwards of fifty plus miles away looking for the perfect kitchen. Knowing that the kitchen is the center piece for all houses now, it was very important that we had the perfect one for us. We found that perfect kitchen at Carefree Kitchens. We set an appointment and decided the first seating with our sales person who helped us through the entire process. Then came and installed and the crew showed up the day written on the contract and we could not be happier with the results. I recommend 100% the work and care that they put into getting us through a most traumatic time.

I must say, that I continue to be impressed with The Loading Dock, in Baltimore, MD…read more Their address is: The Loading Dock, 2 N Kresson St Baltimore, MD 21224, in case you still want to contribute financially. I believe that you can either write it to the "General Fund" or "Whatever Needs it the Most" as it seems now that they are truly expanding their options again to all different types of programs to help serve the area or the staff so "Yahoo" for them! I believe checks are their preference but you can call to see at their phone #410-558-DOCK (3625) ~ and "antique person like me" needs the letters spelled out so there you go!! As I continue to say "All That's Old is New Again" ~ Tysm for TLD, as they give me lots of design inspirations. Can't believe we are over 3/4 of the way over in 2026! I've only been able to contribute financially so far, but it's always well appreciated in any amount of Contribution by the staff. Whoops! I let my membership run out ~ Aha! Just fixed that! It seems that Membership Application still costs the same amount of some of those "stinkin' cute windows and doors of the olden days - Any 2 Cardholders; $10 Annual Fee (on the same card). It's on the website: https://www.loadingdock.org/membership_purchase/index.html It appears after testing out my review this link not only goes "live" to the membership area, but to the entire site ~ even shows the different items, parts of the store, how to get there ~ and now you don't have to worry about ending up in another's State's TLD! I guess there's a first time everything. "High Props" and Congrats to the Loading Dock in Baltimore MD, for to keeping your membership and prices so stinkin' low and your items so stinkin' cute all these years long ~ MANY people couldn't make it without you. You continue to be the best in service "and CLASS all the Way Around" at least in B'mor Hon' at least a far as I can see. Way to go TLD and staff, since its inception! ~ AMF

My husband is a woodworker and is always looking for great sources for quality wood, as well as…read moreinspiration pieces. We've been to ReStore, which we love. We also recently discovered Second Chance, which we thought was awesome. So, we were excited when we found out about this place. The amount of wood that they had was amazing! It was a fantastic assortment of different quality kinds of wood, at very reasonable prices! They have a great selection of items that you might need for your home, whether you are remodeling, or just looking to add a few new pieces to your decor. I did not realize until I looked at their website that they have a $10 per year membership fee. However, for the quality of items you get at such amazing prices, it's definitely worth it to support a great non-profit.