This place is great. If you are traveling the blue ridge parkway, why get off to stay in some hotel…read morein town?? Enjoy the peace of the outdoors while listening to the sounds of nature. Definitely increased our experience!!

I reserved on line, then called to see if I could get a campsite for less than the $81 charged for…read moreone night. No such luck. Arrived a few days ago, and the campsites do not even have electricity or water. The communal bathrooms and kitchen were nice, but highly disappointing to pay so much for so little. As a bicyclist riding the TransAmerica Route, I will recommend on the ACA forums for cyclists to avoid this venue due to the exorbitant cost. Never saw or spoke with any staff during our stay. All done via text and email.

What a hidden gem! I went to Iris as a solo getaway for the evening (last Thursday), traveling from…read moreNorthern VA (the concrete jungle) and stayed in Cabin #4. It was gorgeous. It was super clean, with a nice, cozy bed and comfortable, bougie amenities, including the shower you'd see at the St. Regis (open shower with a rain showerhead and sprayer). The private hot tub on the deck overlooking the mountains is gorgeous. I watched the sunset from my deck. I also discovered there's a washer/dryer in there in addition to a microwave and a fridge. So it's like a bougie version of a Residence Inn. Also, since I'm in my own cabin, I didn't hear anything from the outside unless I was outside. The property is beautiful. It has some small on-site hiking trails that take about 20-30 minutes. The clubhouse has an AMAZING chef-cooked breakfast in the morning that's included in your stay rate, and the on-site manager is so nice. They also put sparkling water and Fiji water in your fridge for free. You're also near the cute town of Staunton, which has gift shops, glass art (and glassblowing if you want to try), a historic railway, a high point city view (Sears Bridge), book shops, and restaurants/cafes. It's good to spend a few hours. There's no dinner on-site at the inn, but I went to the nearby Blue Mountain Brewery, which gets very popular. I hope you have a wonderful time here, and I HIGHLY recommend it.

Buyer beware - sharp business practices…read more My wife and I booked the Iris Inn for two nights through Expedia. The Inn's listing on Expedia said it was "dog friendly." Great, right? Not really. The Inn sent a message through Expedia saying that the room I booked didn't accommodate pets, but that they had more expensive rooms that did and would I want to switch to one of those rooms? Ok, I get it. Bait and switch. The problem is, the message went right to my spam folder. Never had a chance to see it and I never responded. That's where it was left for over two months until "Linda" called me up several weeks before the reservation - ostensibly to ask for a credit card for incidentals. I have the voicemail. I thought this was a bit unusual, asking for a credit card weeks beforehand for incidentals. In her voicemail she never mentioned anything about the pet issue, and she never mentioned anything it when I calked her back and spoke to her. Why? She knew I had not replied to her Expedia message. Why didn't she mention it? Why not "by the way, did you see the message we sent?" And she obviously had my phone number - she called me - why didn't she follow up that Expedia message with a simple phone call? The day of check-in I searched my email for the check-in instructions and only then did I see the Expedia message about the room I booked not accepting pets. I called in a panic. Linda explains their pet friendly rooms are sold out. So there I am, hours from home, with my dog, and nowhere to stay. And so I was forced to cancel the reservation, and Linda and the Iris Inn gladly took the $846 for the forced cancellation. That's almost a grand down the drain. For the love of God all she needed to do was SAY SOMETHING. So as you're thinking about where to spend your money, remember my experience. I'm just a normal person that lost $846 to this place when all they needed to do was say something about pets in the room I booked when they had me on the phone weeks before my booking. This is the kind of place the Iris Inn is. This is the kind of person "Linda the innkeeper" is. You have a choice to reward good behavior with your dollars or bad. It's your choice.

I spent a night here. The hotel is conveniently located for visits to the area wineries, as well…read moreas having nearby restaurants. It's surprisingly quiet, and the room was mostly clean-- the shower could have done with a heavy scrub. The hotel includes breakfast. My advice? Go somewhere else. They were understaffed with long lines, and the food itself was terrible, even by hotel continental breakfast standards.

As I pulled into the parking lot of Holiday Inn Express and Suites, I observed plenty of parking…read morewith parking for people with disabilities. As I entered, I was warmly greeted by Annie, who was well dressed and professional. She had me checked in in minutes. As I entered the room, I was assigned. It was very clean and had a fresh scent. I was to thank Annie and Holiday Inn Express and Suites for a wonderful experience! Well done, you earned your 5-star review! I look forward to my next visit!

Such a friendly place when we arrive late after a long drive…read more One room suite with sleeper sofa. No fitted sheet for the sofa bed but they brought one up right away. Breakfast was well stocked with apples and bananas. Oatmeal had lots of toppings. Sandwiches and eggs and sausage. They even opened a little early since we were waiting. Very friendly and pleasant staff.

I checked into this Residenice Inn on 4/4/25. Upon entering my room it smelled so heavily of…read moremariJuana so I went to ask for another room. The front desk attendant told me they were fully booked so I agreed to just open the windows since it was very late and I was exhausted. When I went back to the room this time I turned on the lights to put my luggage away and then thats when I saw the cockroaches crawling on the walls! No way I was staying in this room so I checked out and had to drive quite a ways to find a hotel. This is not the quality of any Marriott I have ever stayed! I filed a complaint with corporate Marriott but no response so I think others should know before staying of the condition. I also emailed pictures of the cockroaches to the manager but they didn't seem too concerned.

Clean, spacious, checked the boxes of a clean place to sleep for the night. Safe area. We would…read morestay here again. The breakfast was not wonderful. The "continental" part of it was ok, but the hot part wasn't something we were willing to eat.

This location was perfect. Close to all the hiking along the Blue Ridge/Shenandoah trails as well…read moreBreweries and Wineries. Our room was very clean and peaceful. No street noise. In fact, The hotel was booked solid and we heard very little noise. This location even had 2 working EV chargers, Bonus! No Red Hot Moments here. The room was as cool as you want, and the shades really darkened the room. We would definitely stay here again.

The system was down last night so it was hard to get a room but Deep (the front desk attendee) was…read moreawesome and tried his absolute hardest to figure out a room for us. He was very understanding and did awesome with the situation that we were put in.

Accommodates dogs for $15 per night. Rooms were clean. Breakfast is available, hot and cold items…read more Beds were not the most comfortable but not bad. Quiet overall and close to dining options, BBQ/seafood and Cracker Barrel next door. Seven Arrows Brewing not far is pretty good and not nearly as busy as the places right off highway.

I stayed here 1 night. Pros- friendly staff, pool is open,…read more breakfast room was nice and clean, the food looked good, but I did not eat there. The hot water is hot!! Cons - the TV did not work very well. No NBC, and would just turn off by itself after a few minutes. The ceiling in my room was moldy, and it smelled like Marijuana and an ash tray. The bathroom, beds and floors were very clean, so I did not complain. There is a very loud restaurant with live music just steps away, if you go to bed early the booming sounds are annoying. The hallway sounds of kids running and doors slamming is also really loud. Overall, it was a decent stay for the price, but I won't stay there again, simply because of the mold and noise issues

The place is crap, they made no attempt to clean up two days after a snowstorm. Parking lot was a…read moremess ice, ruts just a huge mess. I mentioned it to the front desk. They said well you don't have to stay but good luck getting your money back. All other hotels around were plowed out except this place. The place is being renovated so I can understand that mess. However, the total disregard of the safety of the people coming into the place with the ruts, huge ice chunks banks everywhere just a shit show.

Will not stay here again. After reading some reviews, I thought this hotel would fit my needs but…read moreit did not deliver at all. The room was okay and the bathroom was mostly clean. Check-in was simple and the attendant was very kind to me. Okay, the reason for this review: There are obviously people living here. While relaxing in my room, there was someone loitering outside in their car with the music blaring. I was trying to nap and could not because of this. I had to message management through two apps before someone put a stop to it. This person stayed outside, near my room, all day and made me uneasy. Later in the evening and early morning, I could hear a television being played loudly and people talking and yelling. I booked this located for the affordability and continental breakfast. There was hardly a breakfast. It was individually wrapped muffins and maybe bagels (I can't remember). I do recall that the juice machine was out of order and the coffee did not look appetizing. So, overall, I would not recommend this location unless you absolutely have no other choice.

We have stayed here 2 times a year for the past 7 years and until now, have had no issues. Checked…read morein last evening. All rooms are smoke free which is fine by me (there is a notice that any smoking will result in a $300 charge). Got to the room and it smelled heavily of cigarette smoke. The smoke detector was covered with a plastic bag that had been taped in place. Trash on the floor. Hole in the wall that was plugged with a tissue so no one could peek in. Refrigerator did not work. Breakfast used to be really good. Moved to a small counter in the lobby and was bare bones. Juice machine leaking water covering the floor in front of it (was like that when we checked in and still like that when we checked out this morning). Cancelling our reservation for July and staying somewhere else.

During my stay, the entire staff from the cleaners to the owners were nothing but helpful and…read moreamenable. The rooms are being renovated currently, so hopefully by the end of 2023 they will have updated accommodations. The free breakfast is pretty damn good, the pool always looked sparkling clean, and the employees are just human-beings just livin' and will give you a smile if you give one. I never had any issues with bed bugs, there are mosquitos. I was in multiple rooms, never saw anything that was alive in any room except myself.

It was an amazing experience. The water was hot on command, there was plenty of space in our room…read moreand the breakfast was delicious and ready to serve when we got there. The only thing I did not like was the channel selection however there were multiple options to choose from! 10/10 stay

I have very mixed feelings about this place. It was like a dream, but on the verge of a nightmare…read more I guess what I mean is, the vibe was 70's horror film, but the bed was comfortable. The interior of the hotel room reminded me of murder scene photos from a tabloid. But it was a relatively quiet room. I'm a bit torn about this place. Basically, the bed was comfortable, but everything else sucked. Like, it smelled like old damp carpet mixed with powder (weird). It was like a gingerbread house with Norman bates on the other side of the wall. Or sleeping on a cloud in a river of puke. I think I'm going to try to stop describing this place now. And I think if I didn't pay about $80 for one night here I wouldn't be so disturbed. So, I wouldn't recommend this place overall. Yes, I did sleep well. Which, can be priceless sometimes. But I'm going to credit exhaustion for that. Not necessarily comfort. If they just made a few updates, like add curtains that close all the way, new cheap carpet that doesn't feel moist, fill in the holes in the bathroom wall, etc, come on. There's no excuse for the holes. Chew some gum and stick it in there if need be.

We stayed here last night after we were having car issues and decided to wait till morning to find…read morethe cars problem. The motel was better than expected and the owners were friendly. Clean rooms! For a motel that looks this bad from the outside its pretty okay.