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    C Smith Floorcovering

    5.0 (5 reviews)
    Closed 7:00 am - 5:00 pm

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    Response time

    6 hours

    Response rate

    100%

    Services - C Smith Floorcovering

    Floor installation

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    TRC Garage

    TRC Garage

    4.9
    (128 reviews)

    The customer service for this company is tremendous. Ryean got right back to me regarding a quote…read moreand came to the house to see the project. I told him I needed it quickly and he made it happen. The installer was great and left no mess. Great service and great cabinets. I highly recommend! I originally said he came on a Sunday but it was not. He is off on Sundays. Regardless of my error it was a great job!

    Beware of this Company which is a one-man show. The owner does not visit you to determine the scope…read moreof any project and cost. Instead he relies on several different contract crews for this determination. Here's my horror story: * Aug 23 - Epoxy floor installed based on a crew's recommendation, without any moisture barrier base coat. No tests made whether this was necessary * Dec 23- Floor peeled badly in just 4 months, due to rising moisture pushing the coating. * Aug 24 - Floor repaired after 8 months of struggling to get the owner to fix it. No moisture barrier despite the obvious issue. He did not answer any phone calls so my only option was endless emails. Lots of excuses and promises not kept. I will not even go into his innovative excuses * Aug 25 - 12 months later, the floor peeled again. I did not want another repair without moisture barrier, which the owner would not commit to. * Oct 25 - So I asked for a full refund of my payment to which he did not respond. * Nov 25 - I lodged a complaint with California State Licensing Board (CSLB), who were extremely helpful. For a long time the owner would not co-operate even with them. * Jun 26 - In the end, after a CSLB Expert's Report condemning lack of moisture barrier as the primary cause and with possible CSLB disciplinary action, he refunded my money Almost 3 years of absolute hell and wasted time over this. Without CSLB's help I would not have the money refunded. There is no Customer Service at TRC Garage, only Customer Disservice! This Company deserves 5 NEGATIVE stars. A few pictures tell the story...............

    Village Flooring & Renovations

    Village Flooring & Renovations

    4.5
    (75 reviews)

    My kitchen was just remodeled by Village Flooring and Renovations. Lori did an outstanding job on…read morethe designing of my new kitchen. I am so pleased! Scott did an excellent job on installing my new cabinets. Bryan did a great job on the electrical work. Zach worked on the plumbing, Juan did the tile work with Rafael doing the counter tops. Edgar painted my kitchen and did an excellent job on both the painting and fixing of my pantry door. I had to mention each one as I couldn't be happier with the work that they did. Lori not only designed my kitchen but along with Andre, they both worked to coordinate each step of the job. I HIGHLY recommend this company.

    Lori at Village Flooring & Renovations really helped us find the right style, color, and material…read morewhen we selected our luxury vinyl flooring, we are very happy with our new floors. I also want to say the two workers that installed our floors, Diego and his partner, were not only early on the job, but very respectful being in our home and very tidy. Diego deserves some special praise for some extra detail work he did in the cut of the vinyl to fit around my fireplace and the trim work he did in my kitchen when he replaced my ¾ round wood with composite, it looks fantastic now. I also don't want to forget about the "savior of the hour" Frank from the warehouse division who came to our aid twice. Once for moisture concerns in our slab. He had contacts that were able to roll out quickly to make evaluations, offer solutions, and provide action to resolve the issue so the job could be completed with minimal delay. Then, when the job was right at the end of completion I spilled paint on the new floor. Frank came out to mitigate the damage and showed me some techniques to remove the paint and clean the vinyl so as not to need replacement of the new boards. This team is truly a great representation of Village Flooring & Renovation's professionalism and commitment to customer service! Thank you!! Kim & Dave W, Santee, CA.

    C Smith Floorcovering - flooring - Updated July 2026

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