I just got my new benz and Yessenia was such a great help. She made sure it was a smooth transition…read morefrom my test drive to taking the car home! Will definitely recommend Luxury to my friends

This place is an absolute scam operation. I found what looked like a 2024 Durango Hellcat on…read moreCarGurus, called to confirm it was available, and was told "yes, it's here." They even pushed me through a credit app, got me approved, and confirmed my appointment. I then drove five hours each way -- a 10-hour trip -- for what turned out to be a completely fake listing. The car never existed. They flat-out lied just to get me on the lot, classic bait-and-switch garbage. They wasted my time, gas, and day just to try to sell me something I didn't want. There's nothing "luxury" about being deceptive and dishonest. Do yourself a favor and avoid this dealership at all costs -- they'll say anything to get you in the door.

I'd give this place zero stars if I could ! My wife and I drove 70 miles to look at a vehicle that…read morethis "business" listed for sale. I probably should have researched this "business" before hand, but I couldn't find information online about them, which leads me to believe that they have much to hide and I would venture are probably quite shady. That should have been a big enough red flag to run the other way, but I didn't rely on my instincts, unfortunately - so, caveat emptor my friends ! We made a deal FOR THE ASKING PRICE on a vehicle, and I was assured that the deal would be honored and was told that I would receive the vehicle after some repairs were completed. With their full knowledge, I moved money out of a retirement account to make the purchase, and subsequently now have to pay taxes on that amount. I also instituted an insurance policy for the vehicle so I could drive it off the lot, at great expense. I receive a call form these untrustworthy people (the salesperson had someone else make the phone call, probably because he didn't want to receive my wrath) the day before I'm supposed to pick up the vehicle, informing me that they sold the vehicle out from under me, leaving me with costs, aggravation, and wasted time. The sales person, "Jake" (if that's his real name, they don't even put their names on their business card) and his "father" run this "business", I was told, but now I have my doubts about everything that transpired. It also appears that they are doing business under the "Car Guru" name I would STRONGLY suggest that you do business ANYWHERE BUT WITH THIS, I BELIEVE TO BE UNRELIABLE, UNTRUTHFUL, BAND OF SHADOWY & DUPLICITOUS PHONIES !!! Also, according to them, they own a couple other auto related businesses nearby, so I'd be very careful who you're dealing with near here.

Jason Chu was the dealer's representative who handled an estate transaction for which I served as…read morethe estate attorney. Jason possessed substantial knowledge about the estate auto, the transfer process and other aspects of the transaction. He asked all of the right questions about the car, its condition, the status of the estate and its executor. And he was prompt and thorough when inspecting the car. His offers to buy were prompt and he consistently outbid other dealers. He is pleasant, punctual and closes good deals quickly. If I were buying or selling a used auto, I would give Jason a call.

Communication is terrible. Salesman was a total waste of time. Had an appointment to buy a car and…read morethey sold it before I got there. Scumbags.

We were in search for a new car since someone totaled my car when it was parked in front of a…read morefamily home upstate. The team we worked with at Enterprise Car Sales was amazing start to finish. At the Hempstead location we worked with Sonia, Anthony and Herber to help us get the right car for us. We tested out a few cars until we got the perfect one for us. They also were able to work with us to transport a few cars to test that were at their sister Enterprise Car Sales dealerships within the tristate area. Their customer service was exceptional. The manager of the dealership, Melvin, also spoke to us and was very friendly. The one thing that stood out from Enterprise versus other dealerships is the no hidden fees. There was the standard dealership fee and the regular DMV fees. Everything was explained to us clearly and it made the process super easy. If we are to consider to get another used car in the future we will definitely consider returning again.

Rental car broke down. Around summer 2021 or 2022, not sure exact year. Was heading to Hampton…read moreBays,NY where 99 year old mothers lived; came from Westwood NJ. Was carrying a lot of luggage. Their rental SUV broke down; managed to park at Manorville, NY fire station on Manorville Road. It was hot & humid day. Called Enterprise and they took SUV. Was abandoned by Enterprise to fend on my own, for around 2 or 3 hours. Got water from fireman, otherwise would have fainted. Called an Uber, they stood me up, appears Manorville to Riverhead not profitable route. Eventually got a taxi from a nice cabbie, taken to Enterprise Car Rental Riverhead, NY office, where they eventually gave me another smaller rental vehicle, I then filled empty tank and headed toward Mom in Hampton Bays, NY.

This family owned dealer is great, professional honest and courteous! They really engage with…read morecustomers even after the sale! Cesar and Senior were great to deal with. Good attention to detail. Nice cars! I will strongly recommend them to anyone looking for a muscle or classic. I witness their interaction with previous customers A+ ! I strongly recommend them. I wish them the best and thank you for helping me make my dream come to life.

Great people. They are polite, professional, knowledgeable and honest. Very easy to work with and…read morealways ready to help and accommodate your needs. Recommended!

Beware of this dealer. He wants me to delete this review, but I won't because I don't want anyone…read moreelse to go through the same thing. I bought a 2020 Lexus UX Hybrid 250h AWD from him. I took out a personal loan to buy the car and are currently paying monthly interest. He said he would deliver the car and complete the paperwork within two weeks. I trusted him and transferred the full amount on 6/13/2025. After 3 weeks, he kept making excuses and didn't deliver the car or send the paperwork. I waited day after day, but he still didn't return the money and continued to make excuses. Everything he said was lies and deception. To this day, I still don't know when he will return the money. I have reported this to the Department of Motor Vehicles (DMV). If you're still reading this, it means I haven't received the full amount yet. Thank you for reading.

If u don't want to get robbed stay away from this dealer. He was paid for a smart car in Nov. Never…read moredelivered the car despite it sitting in his showroom and never refunded me! It seems from the reviews that he is notorious for taking peoples money and not returning it. If u were scammed by Esa-if he took your money and never delivered your car, let's try to collect together. Please email robbedbyesa@gmail.com and we will help each other collect the money he stole from us

Found some damage at pick Up of my vehicle.talk to owner. at first they couldn't se how damage…read moreaccus there. The next I got call sliding that morning there parkin lot fence showed similar marks that match the damage on my car.Ask when bring it in for repairs at no cost. I couldn't prove it happen there , but felt it didn't it that morning when I dropped it off. I did belive that where it happen. They saw evident on their gate, and me immediately offering to repair my vehicle.

First time in. They…read moresaved my fucking car. Best BMW repair shop. And much cheaper than bmw service center.

I went to Diamond with my credit shot and these guys are straight shooters told me to look at what…read moreI need and let them build me toward what I want. My first thought oboy I'm going to have drive a car I will be miserable in everyday. WRONG ....first they put me in a good car .....then ended up putting me in a great SUV low miles great shape and fit my lifestyle. Robert, Morty and the crew are truly good guys! Go see them I did and so Happy

From the owner: Welcome to Diamond Cars R Us Inc. We are a full service New York used car dealer. We take pride in…read morethe quality used inventory that we carry that include Acura, BMW, Chevrolet, Chrysler, Ford, Honda, INFINITI, Jeep, Mercedes-Benz, Nissan, Toyota and Volvo. The cars, SUVs, minivans, trucks and pickups we carry are inspected and often may be eligible for the many extended service contracts & warranties we offer.

Dishonest dealership - bait and switch tactics - disgusting and unclean car during my test drive -…read morestay away from them... read their reviews. I was preapproved and they added $4K on my deal - not mentioned anywhere on their website. I took 3 trains and an Uber to get to this dishonest dealership. Stay away, they will be reported for this illegal practice immediately.

Had perhaps my worst experience ever dealing with a company. EVER. Autolux allegedly is a used…read morecar dealership dealing with higher-end cars (eg. BMW, Mercedes, etc.). The company advertises on social media. I had never heard of the company and Autolux then came up on a search of Cars.com. I was looking for a specific BMW 5 Series car. Autolux was advertising a BMW on Cars.com as well as their own website https://www.autoluxny.com of a car that I was interested in. It was as plain as day. I had talked to their receptionist and she assured me the car was available. The next day, early in the morning, I make the trek from New Jersey to Elmont NY. This is no small trip, it was a good 90 minute ride. I got to the Autolux storefront. It certainly looked legit as there was perhaps 40-50 European cars on their property. A salesman approached me and I told him I was looking for this specific BMW. He tells me the car is being serviced. I reply "really, i just talked to your receptionist yesterday and she said the car was on the lot." The salesman goes inside and talks to someone, you know that crap when they make you wait around for no reason. He then comes back and says the owner took the car home. I say ok, I am a potential customer you think he can bring the car on to the property. He says the owner does not live nearby. I say ok, well perhaps you might want to call the owner and see when he can get the car here (bear in mind, I do not live nearby and I have literally shot my day) so I can actually see it!! The salesman disappears and then comes back and says he'll be here in an hour. I said are you sure. The guy goes back inside and then returns and he says he'll be here in two hours. I reluctantly tell the salesman I'll stick around. So what can you do for two hours in a town you have no familiarity with? I decide to get an early lunch and go see a movie, F1 (about car racing). Movie is over and I return to Autolux. It's abt 4:00 pm. I track down the salesman. The salesman says to me, I did not know you were coming back, the car is not here and I did not have your cell number. I say WTF! It was a blatant lie! Now it's ~4;00 and if I were to leave to go back to my home, in New Jersey, rush hour would be terrible. It would have taken me well over 2.5 hrs to get home. So i reluctantly tell the salesman, to get in touch with the owner and see when he get the car to the lot. Let's just call the salesman what he is, an idiot, a liar. He makes me wait and then comes back and tells me he'll be here in an hour. I say to Joel, the salesman, are you sure, will it be an hour, will it be 5:00 p.m? He goes back inside and then goes back and tells me the car will be here by 6:30 pm. Like in two and half hours. I agreed to stick and around and told Joel, i'll be back at 6:30. Now I have to find something to do for 2.5 hours. I go to the diner. The I take a walk and as I am walking I pass Joel, the hoax salesman, it's now ~5:00. I think he was getting a bite to eat. So i casually say, will the car be there at 6:30. He says yup. And I basically roam around for another 1.5 hours. Finally it's 6:30 and i go back to Autolux. I'm waiting around for Joel to show his face and at the same time I'm observing a conversation. The conversation is between two men and another Autolux salesman. I mean you can not even make this sh*t up. One of the men was saying "what do you mean I can't pay cash for the car!" He says "I have $35,000+ and I'll write a check from the bank, right now!" The autolux salesman, says "we don't take cash/checks, Autolux is the bank and you have to use autolux to finance your purchase." The two men were arguing with the salesman and I basically could not believe what I was hearing. The guy then gave up got into their car. Before they could drive off I ran over to them and I ask the guys what just happened there. And they tell me the salesman was basically jacking up the price of the purchase for basically no reason. And warned me to watch out. I walk back to the Autolux office and finally Joel shows up. It is now ~6.45 pm. And I sh*t you not -- he says to me, the same BS, I did not have your phone and the car is not here. He says the owner is caught up in traffic. I say what. He says the owner will not be to the store for another hour. I say how long. He goes inside and comes out again and says it's going to be more than an hour. I say how long. He goes inside and he then goes out with a guy who at one point was manning the reception desk and this guy tells me the owners will not be showing up with the car!!! You can imagine my reaction. I had just wasted a day doing absolutely nothing in f'ing Elmont, NY. THIS IS A BOGUS OPERATION. I WOULD BE VERY VERY CAREFUL IN DEALING WITH THESE UNSCRUPULOUS PEOPLE/BUSINESS. I'M TELLING YOU THESE FOLKS ARE BUNCH OF LIARS. EACH AND EVERYONE OF THEM.

This is my second time trading in my car through Carjoy and with Ross . The experience is very…read moresimple and straight forward. Ross understood my needs and what I was looking for was able to help me narrow down which vehicle we were looking for. Did a lot of the paperwork via docusign and had some additional to sign in person. But very simple. Was in and out with the new wheels within 20 mins Hello kia telluride! They will take care of my old lease Highly recommend will be back again!

Amazing service. I texted Eric about a car I wanted that I thought was a reach. Extremely limited…read moreproduction. He found it in five minutes and I owned it a few weeks later. Absolutely fantastic. I'd never go anywhere else to get a car.