Get red wine out of white even though an other cleaners had tried. Excellent ALL was removed.read more

Love Village Cleaners ! Super nice, very accommodating and dry cleaning done promptly and…read moreeverything looks great!

I went there to get a pair of jeans tailored. The fitting went fine but she didn't offer for me to…read moretry them on or offer any alterations if they didn't fit right. For the price I paid, I expected that and it's standard where I come from. The jeans were also 2" off from measuring them with another tailor.

Over charges, judgmental (would not shorten to specifications-said it was too short), does not do…read moregood work-ruined dress!!! Will not stand behind her work-is rude. DO NOT RISK IT!! READ ALL the reviews!!! They are there for a reason!! Charged $103.95 to shorten a dress!

Jessica is very personable and professional. I didn't end up pursuing work with her quote but…read morewanted to sing her praises about the quote process. I will keep her in mind for future projects. Clearly she's running a great business because she's booked out for several months, so my advice is to ask for your quote at least 6 months in advance of when you need the item. Jessica is very transparent about pricing and timelines. User-friendly software clearly displays the total line-by-line, and the total aligns well with other similar quotes I received. Jessica charges fitting fees to compensate for her time so that you can cross alterations asks off your list and bring down your total if you're happy with initial or minor changes. She is budget-conscious and wants to give you the best result for the lowest price. Jessica has a philosophy that she doesn't make decisions about your alterations but rather equips you with information for you to decide what aligns with your priorities. Jessica seems conscious and supportive of all body types and levels of modesty, for example when she explained options for potential bust cup alterations. Jessica helped me understand the alterations industry more broadly, including common pitfalls and bustle types. She gave business-related tips like getting quotes in writing and understanding fitting fees/guarantees for exclusive work prior to going to a business. Her personal choice is to vet clients over the phone first to ensure a good fit prior to bringing your garment to her. Others may have you in for a fitting before quoting or exchange just over email. I learned so much from her over one phone call and loved her genuine communication style. I initially got her name from a local seamstress based on the type of garment I had. I'm not surprised Jessica has a great local reputation among peers in the Nashville area!

She did a great job at a reasonable price. She explained the process well,was very transparent and…read morecommunicated well (i lost weight and needed my slacks altered, other tailors quote a price, but once i got there the price was for the waist, but did not include inseam, hem, etc...) she was very pleasant, punctual and i will be taking all my future alterations to her.

Damaged and overcharged…read more First off, I've been using GHS for years now and have loved them but something has changed. Was told that a pair of elastic in some shorts would be $15, upon pickup was charge $36. She claimed she never gave me a price...not true. Then upon inspection, someone stuck a pin in the silk shorts creating a hole that was attempted to be remedied by steaming it. The hole now sags and looks like a pull. The entire band is sloppy and the elastic already popped. Asking them to remedy the situation was almost comical, staring at a customer blankly is not a suitable response to any issues. I strongly caution anyone taking their garments there unless you prefer to be treated oddly and overcharged for a potentially damaged item.

I visited today seeking alterations for several special-occasion garments and unfortunately had a…read moredisappointing experience. The front desk was not welcoming, and the seamstress who assisted me did not introduce herself or provide any consultation. I felt rushed and uncomfortable asking questions about my alterations, so I ultimately decided to take my garments elsewhere. Customer service and communication are very important when trusting someone with special clothing, and sadly that was missing during my visit.

I have been going to Kim's for over 35 years. Usually taking at least 3 suits about 3 times a year…read more I always have the vents closed on my suit jacket. Since the new owners took over they have since of understanding english or attention to detail. The former owner's always knew what to do. These new people have no clue and may not be around very long in this community.

I came to pick up my dress and I noticed the straps were missing. When I asked where the straps…read morewere, all three workers made me seem crazy as if I never brought straps in. I showed them pictures, purchase history, etc, and the workers continued to manipulate me to believe I never brought them in by saying, "We do not have those and you never brought them in." I get a call from them a day later saying, "We have your straps actually, they were in the trash." I was not discounted for any of this. In fact, the price was incredibly lofty in my opinion. I never leave reviews, but my experience was bad enough for me to never return, and I hope this review leads you to consider other options than this business. Extremely unprofessional.

The business does pick up drop off which works well for me. All staff contacts were helpful and…read moreaccommodating. Will use again!

I dropped my comforter off because of food stains that I got on it the night prior. When I picked…read moreit up a couple days later it looked like absolutely nothing had been done to it. It was extremely wrinkled and I asked why. He explained that all they do is just wash the comforter and toss it in a bag. Something I could have done from my home. For $62 dollars nothing had changed. He also tried to say that we spoke over the phone about the stains and how it needed more treatment which never happened. Do not waste your money here!

Semra is simply fantastic. I had a different tailor make me a custom tuxedo for my wedding that…read morearrived 7 days prior to the big day. To my dismay, the tuxedo did not fit at all. Semra assured me that she would have it done in time. Not only was it ready in just 5 days, it also fit me perfectly. I cannot thank her enough. The best tailor in Nashville!

As you can see there are some mixed reviews. The negative reviews are mainly price-based and/or…read morecustomer service-based. Personally, I go to a tailor for their quality/craftsmanship. And Semra has plenty of this. I have been to her twice for three items. One was an uncomplicated hemming and was on the more expensive side, but she had it done in 2-3 hours. The other was a complicated hemming and cuffing of pants and complicated work on an overcoat. The job was down within a week and was absolutely reasonably priced. The work was flawless. Basically, if you are coming to her to sew on a button, it's going to be on the expensive side. If you come to her for complicated work, she is going to do a great job, for a great price, for a reasonable price. Also, for what it's worth, she has always been very pleasant and nice with me!