By far the best vets I have ever used, so much so that I travel from Great Chart near Ashford to…read morestay with them. They are a team of professionals that all care about animals far more than money and that's special. When I had to have my last Labrador put to sleep, Lauren was so compassionate and almost cried with me. My current Red Fox Labrador had trouble whelping and George/son (soz forget name) were great with her. Big enough to cope but small enough to genuinely care

Excellent vet. Our first experience of Badgers Oak was when our cat was attacked (probably by a…read morefox) on a Sunday afternoon (of course). George was the only vet we could raise. He was very gracious about seeing her at an awkward time and took good care of our old girl (she pulled through). They've been our vet ever since. We've had experience with a number of practitioners at Badgers Oak and they have been uniformly excellent.

This place was so wonderful. After a not so great experience. Super thankful for this veterinary…read moreoffice. From start to finish I would highly recommend their services. We had been looking for a vet for Brooking. I can finally report here that these people know what their doing and go above and beyond. They're very understanding with your individual needs as well as happy to explain in detail what your pet is having done. They also get your appointment finished in reasonable timing. Excellent customer service. Paulo is so nice, professional, and caring to your animal. Brooking, was so happy and well taken care of. I can't begin to Thank You, See you again soon 5*

my first visit to Orchid vets. One of my hens Grace became ill whilst I was on holiday. I was given…read morean immediate appointment, and Grace was given a thorough examination lasting half an hour, by William Lewis who was very kind and helpful. showed me how to administer medicine orally, and Grace is now 100% fit and happy. Never was the suggestion made that as it was only a hen why not put her down, she was treated as though she was an expensive pedigree. If you have poultry or any animal, you will receive fantastic service from all the staff here

So: we were referred here because there was no vet in attendance at our usual place. The…read morereceptionists were efficient and helpful over the phone. I drove to the surgery and our puppy, who had decided to eat half a pack of Hotel Chocolat pebble things, was seen as soon as I arrived at the surgery.- no waiting around! A quick call about an hour later and the deed had been done: chocolate regurgitated and puppy ready for collection. The only problem was that the vet told me he'd be a bit subdued and fragile for the evening: wrong, you'd never have known what had happened! Thanks.

After being with this vets for decades and after spending considerable amounts of money with them,…read moreI found myself expelled from their practice without any discussion due to being a little irritable with one of their nurses over the phone when I was informed that they charge £15 to complete an insurance form! They treated me like a criminal when I rang to ask why this had happened and refused to discuss amything or to refund me health plan money I had paid but received nothing for. On moving to another, much nicer vets I discovered that Mote Park Vets have a policy that bans owners from seeing their pets' notes/medical history. I further discovered that this is very likely to be due to the personal comments made about owners on pets notes by their nurses/receptionists which have no bearing on their pets' health. They also had to be chased on numerous occasions to send the notes to my new vets. I was obviously given full copies by my new vets who thankfully have no such ridiculous high handed policy. They used to be a wonderful and caring vets, but not any more. They all seem under pressure and all are afraid of the owner - even the vets who appears to have turned into a dictator. This has been a shocking and distressing experience and after such horrible, unfair and unexpected treatment I am glad I am no longer with them.

Such a great idea. My cat Angus gets really stressed when he goes to the vet clinic. Sinead came…read moreround to our house and gave Angus his injections and he purred throughout. I will be using Sinead for all my veterinary treatments in future

From the owner: Your pet's ultimate online support team!…read more Stress-free online support via audio, video or live text chat 24/7 from experienced UK vets. From small niggles to emergencies. Find out more: www.pawsquad.com. Download the app on the App Store or Google Play.

I didn't lose my cat, his life was taken by vet surgeon Charlotte Heath. She took him away as soon…read moreas we got there and I saw him for a minute before she took his life. Refused to do examination in front of me. Wouldn't leave me with him to say goodbye as she new I would take him to another vet practice for a 2nd opinion. She would only allow an in-house 2nd opinion. She is only one year out of uni and had only been working at Goudhurst vet for 1 month. I begged her not to take his life and said I wouldn't sign the paper but she said I couldn't spend time with him until I signed the paper. She is evil. She took his life as soon as my son ran out the room distraught. I was in tears. It's pure evil to force customers to sign over pets for murder. No due diligence as she was unable to diagnose his eye condition. Caroline Borer left a sharp bone in my dogs mouth under his tongue after dental surgery and wanted to leave it there to come out on it's own? Sadistic, over priced, vet practice

A small vets practice that belongs to a bigger branch in Reigate. Brilliant service from vet and…read morenurse alike. Just a phone call away whatever the time of day. They have dealt with all th pets I have ever had and would not go anywhere else.

I cannot say enough good about Priory Vets. They saved my Boston Terrier's sight, and helped me get…read morethrough a very difficult period with my dying Boxer, and did everything they could to keep her going. They dealt with her ultimate death and the death of two of our cats with respect and kindness, which is the hardest part of being a pet owner. We were always very happy with wait times for appointments--they were often able to see us the same day for pressing matters. The knowledge and honesty of their vets was vast, and always appreciated. I highly recommend their Redhill and Reigate practices to anyone who loves their animals.

They have declined dramatically in their patient care over the last 3 years I have taken my pets to…read morethem. And if you have an exotic animal I would avoid this vets. In December I was quoted £600 for an operation In two places on the guinea pig. I agreed to go ahead with the operation until the vet ( who since left the practice) called me to say we could half the operation as the biopsy was inconclusive. Four months later I went again as the most concerning lump had grown a little bigger and was causing her discomfort, only to be quoted close to £1000 for exactly the same operation. A price difference well beyond normal inflation. They conceded to charge the lower price for the operation without apology and the aftercare was not good. Although I did my best to clean the most major wound every day and to make sure her living place was as hygienic as possible, I was made to feel like I was the problem that she was chewing her scabs and causing herself ongoing bleeding. The vet who operated Jon her was absent much of the time so I saw a fear mongering locum which resulted in two emergency visits as the wound got worse to different gets because of the absence of the vet who operated on her. One time I drove to London because I was told no vet was at trinity and the more local vet would charge me as a new client. The one in London wouldn't. When the vet in London charged a new customer price and realised I'd been referred they suggested I ask for a compensation from Trinity. However the staff who had had that conversation over price had not told the truth about what they had said to me and the conversation conveys in the email was entirely different. They said the would contact the vet in London to say I was coming but I arrived there and was nearly turned away at the door as that vet knew nothing about me coming fortunately they had space to see me. This catalogue of failures by Trinity vets shows a marked decline in Thier service. They used to be excellent. And the dishonesty of the staff upset me the most. They used to have at least three exotic vets and now appear to only have one. Mark is good and your pet is in the best hands with him, but he is only one man and cannot see to urgent problem since they used to have about 3 exotic vets there but now only have one. When my pet finally saw Mark again. The wound which other gets around Kent had labelled a serious concern, turned out to not be a problem and there was a very simply solution to aid the healing. But as you can imagine. One exotic vet in the practice is not ideal. Furthermore they don't respond to emails in a timely manner so if you have worries about your animal they won't put your fears to rest. The way the gaslight the concerns of thier clients is abysmal. Vets avoided. I'm now looking for a new exotic vets in case of needing them for one of my other two pets....

The number 1 practice in the South East in my opinion. They can deal with anything, not just cats…read moreand dogs. In an area of notoriously poor veterinary centres, Trinity stands head and shoulders above them all. Brilliant in every way.

The London Cat Clinic is the most amazing Vets for cats! The team are amazing, so knowledgeable and…read morethe facilities are amazing. Such a calm place and all the staff clearly care about the cats and you the owner! I cannot recommend more highly.

Amazing place for cats! Our little Nikita has received excellent attention and care from being…read morespayed to treatment for her colitis. Dr Campbell is very knowledgeable about cats and the team knows how to make them feel comfortable and relaxed. He follows up with patients to make sure everything goes well and that their issues are fully resolved. I and my kitten and extremely impressed with the quality of care and I trust him completely with my pets. This clinic is cats only so it is quiet and clean. Highly recommend it.