They have declined dramatically in their patient care over the last 3 years I have taken my pets to…read morethem. And if you have an exotic animal I would avoid this vets. In December I was quoted £600 for an operation In two places on the guinea pig. I agreed to go ahead with the operation until the vet ( who since left the practice) called me to say we could half the operation as the biopsy was inconclusive. Four months later I went again as the most concerning lump had grown a little bigger and was causing her discomfort, only to be quoted close to £1000 for exactly the same operation. A price difference well beyond normal inflation. They conceded to charge the lower price for the operation without apology and the aftercare was not good. Although I did my best to clean the most major wound every day and to make sure her living place was as hygienic as possible, I was made to feel like I was the problem that she was chewing her scabs and causing herself ongoing bleeding. The vet who operated Jon her was absent much of the time so I saw a fear mongering locum which resulted in two emergency visits as the wound got worse to different gets because of the absence of the vet who operated on her. One time I drove to London because I was told no vet was at trinity and the more local vet would charge me as a new client. The one in London wouldn't. When the vet in London charged a new customer price and realised I'd been referred they suggested I ask for a compensation from Trinity. However the staff who had had that conversation over price had not told the truth about what they had said to me and the conversation conveys in the email was entirely different. They said the would contact the vet in London to say I was coming but I arrived there and was nearly turned away at the door as that vet knew nothing about me coming fortunately they had space to see me. This catalogue of failures by Trinity vets shows a marked decline in Thier service. They used to be excellent. And the dishonesty of the staff upset me the most. They used to have at least three exotic vets and now appear to only have one. Mark is good and your pet is in the best hands with him, but he is only one man and cannot see to urgent problem since they used to have about 3 exotic vets there but now only have one. When my pet finally saw Mark again. The wound which other gets around Kent had labelled a serious concern, turned out to not be a problem and there was a very simply solution to aid the healing. But as you can imagine. One exotic vet in the practice is not ideal. Furthermore they don't respond to emails in a timely manner so if you have worries about your animal they won't put your fears to rest. The way the gaslight the concerns of thier clients is abysmal. Vets avoided. I'm now looking for a new exotic vets in case of needing them for one of my other two pets....

The number 1 practice in the South East in my opinion. They can deal with anything, not just cats…read moreand dogs. In an area of notoriously poor veterinary centres, Trinity stands head and shoulders above them all. Brilliant in every way.

I didn't lose my cat, his life was taken by vet surgeon Charlotte Heath. She took him away as soon…read moreas we got there and I saw him for a minute before she took his life. Refused to do examination in front of me. Wouldn't leave me with him to say goodbye as she new I would take him to another vet practice for a 2nd opinion. She would only allow an in-house 2nd opinion. She is only one year out of uni and had only been working at Goudhurst vet for 1 month. I begged her not to take his life and said I wouldn't sign the paper but she said I couldn't spend time with him until I signed the paper. She is evil. She took his life as soon as my son ran out the room distraught. I was in tears. It's pure evil to force customers to sign over pets for murder. No due diligence as she was unable to diagnose his eye condition. Caroline Borer left a sharp bone in my dogs mouth under his tongue after dental surgery and wanted to leave it there to come out on it's own? Sadistic, over priced, vet practice

This place was so wonderful. After a not so great experience. Super thankful for this veterinary…read moreoffice. From start to finish I would highly recommend their services. We had been looking for a vet for Brooking. I can finally report here that these people know what their doing and go above and beyond. They're very understanding with your individual needs as well as happy to explain in detail what your pet is having done. They also get your appointment finished in reasonable timing. Excellent customer service. Paulo is so nice, professional, and caring to your animal. Brooking, was so happy and well taken care of. I can't begin to Thank You, See you again soon 5*

my first visit to Orchid vets. One of my hens Grace became ill whilst I was on holiday. I was given…read morean immediate appointment, and Grace was given a thorough examination lasting half an hour, by William Lewis who was very kind and helpful. showed me how to administer medicine orally, and Grace is now 100% fit and happy. Never was the suggestion made that as it was only a hen why not put her down, she was treated as though she was an expensive pedigree. If you have poultry or any animal, you will receive fantastic service from all the staff here

One of the nicest vet practices around. All the staff are helpful and all enjoy seeing Heidi,…read moreJiggaboo and Niggaboo.

From the owner: We are Ashford's premier veterinary hospital offering care for your hospitalised pets 24 hours a…read moreday. After 8pm emergencies are seen by VetsNow in Ashford.

We stayed in Brexent not far from Le Touquet. The vet practice has actually moved to about 5…read moreminutes away. I took my Yorkshire Terrier Benji for his tapeworm jab for our return back to England. The Vet practice is very clean and the vets speak English. The lady who checked our dog was very through and gave him the required jab for our return back home. Our pet passport was also signed/stamped and signed as required. All in all an excellent service. Fast and efficient. Cost was reasonable too. Would recommend.

A small vets practice that belongs to a bigger branch in Reigate. Brilliant service from vet and…read morenurse alike. Just a phone call away whatever the time of day. They have dealt with all th pets I have ever had and would not go anywhere else.

I cannot say enough good about Priory Vets. They saved my Boston Terrier's sight, and helped me get…read morethrough a very difficult period with my dying Boxer, and did everything they could to keep her going. They dealt with her ultimate death and the death of two of our cats with respect and kindness, which is the hardest part of being a pet owner. We were always very happy with wait times for appointments--they were often able to see us the same day for pressing matters. The knowledge and honesty of their vets was vast, and always appreciated. I highly recommend their Redhill and Reigate practices to anyone who loves their animals.

I have used the services of Dr Nowosad three times, so far. I spend summer holidays touring France…read moreand take our large (60 kg) Alsatian dog (German Shepherd) to obtain clearance (PET travel scheme) before bringing him back to the UK. The clearance must be performed by a qualified vet and it is crucial that the protocol for this process is closely followed, otherwise there would be problems at the border control, and this is the last thing you really want!! Dr Nowosad consistently provides excellent service. He is always very professional, friendly, pedantic with the paperwork and helpful. Baron (our dog) remebers the place very well and always pulls strongly right to the very door of the surgery (!). Dr Nowosad's Clinique is easily accessible from the Calais Boulogne-sur-Mer motorway (Autoroute des Estuaires), and there is a MATCH supermarket just opposite his surgery with ample free parking space (important if you drive a large vehicle). To conclude I would strongly recommed making use of Dr Nowosad's services to anybody who needs to follow the PET-scheme before returning to the UK.

Hello, my dog Cocker Spaniel, was transported from Lithuania to Ireland 17.12.2011 another person…read moretransfer, because i live in Ireland. Driver didn't be in time come to the time ended 'Fypryst' vaccine. Driver left my dog with box Eurotunnel 'Le Shuttle' to 'Heltz' company. On box be writen my adress and my mobile phone numbers. Can you help me? If you hear anything about my dog call my number +447514466762 please. We come in France pick up the dog. My dog have a 'Pet Travel Scheme'. Please help me. My dog photo http://www.part.lt/img/b17de1b17c76dbeb230d44f226f26fb2337.jpg . Rugile Pranaityte.

I don't often write reviews but feel that this is a good way to show all the staff at The Animal…read moreClinic how much my husband and I appreciate them. In the short space of time we have been visiting The Animal Clinic everyone has been welcoming, understanding, friendly and knowledgeable. Sadly, we lost our first puppy very early after he was hit be a car, The Animal Clinic we so thoughtful, caring and kind to us. I remember saying to my husband, I'm so glad we found this vets as they have been great with us. Happily, we recently rehomed a puppy and again the staff have been brilliant. I cannot praise them enough. Initially, I chose The Animal Clinic because of practical things ie free car parking, easy access and clean, modern building, but since visiting them they have surpassed all expectations. Thank you to all the staff and keep up the great work you all do!

From the owner: The Animal Clinic is a vet run and owned veterinary practice that sets high standards of care for…read moreour patients, owners and our team. Your pet is part of your family and we want both you and your pets to feel part of ours. We offer a full range of premium pet services from routine preventative care to emergency surgery. Our large number of services include high quality digital x-rays, powerful ultrasound and surgery facilities.

George is the most caring vet I have ever come across their service goes beyond any other vets I…read morehave been to over many years . All the staff and very helpful and friendly. I would highly recommend Eagel Vets in Minister.

Friendly, professional local vet. They've been caring for our pets for years, and I don't think I…read morecan praise them enough. Quite throughly recommended.