In and out for a 30 buck tube replacement in like 15 minutes! The guy that helped me was super…read morefriendy and helpful as well

Great store with friendly and approachable service team and nice selection in the retail store.read more

Owner claims "eco-friendly" but the biz does not recycle even though recycle bins are steps away…read more I'm in a business close by and we use the recycle containers as everyone is told to. It's just too much for the young people that work there to walk the recyclables to the recycle bins... I'm sure there bikes are top notch but don't claim "eco-friendly" when you don't live the life....

Kind staff. Charitable people. Understanding of your situation. Special shout-out to Drew.read more

We were in 30 mins before closing on a Wednesday. Stu was able to fit me on a M/L Marlin 7. I…read moreordered the color I wanted and picked it up the next week. At pickup they made sure the bike fit and made a few seat adjustments before leaving. I also bought a helmet and was on the DTE Green loop that afternoon. I LOVE my new bike. It's agile, easy to shift and light to load and carry. The prices are comparable to the market. Support local.

Excellent service! My jogging stroller got a flat tire, brought it in that day and they were able…read moreto replace tire and fill up my other tires within a half hour! Great price, will be returning!

Rode through an old tire on my Scott road bike while vacationing in NE Indiana. They had what I…read moreneeded in stock. We discussed a couple options. No one tried to oversell me. Felt like they were truly interested in getting me back on the bike with the right option. This place had the feel you want from a home town bike store. "We know what we're talking about, but we're not going to go over your head about it." Walked out with a Bontrager 700 x 25 cm tire...and put another three rides together before heading back home to real life. Thanks guys.

Great store ! Fix our bike in 15 minutes we had a flat we're all the way from Ohio and camping and…read morethis shop is awesome!!

They helped my once when I locked myself oout of my apartment. Responded promptly, thanks.read more

I took my bike in here to get a flat tire fixed. They ended up putting in the tube and, since the…read moretire itself was pretty worn, they threw that in for no additional charge from their used tire inventory. Was very pleased with how fast they got to it and the price. Definitely recommend.

They took my old Fuel Ex 8 in as a trade in and helped me find a Dual Sport 1 on sale. They were…read moregreat to work with. I am between a medium and small size for the bike and they recommended the medium, which was the best call. I'm short but have long arms.

I am disappointed in CycleWerks: while the staff is nice and they have "tried to find the right…read morebike" for me but they have missed the mark: the first two I don't blame them because my needs evolved, the FX Sport 4 was a disaster: selling me a $2K bike (decent carbon frame) with a $700 drivetrain was an absolute ripoff. Had the salesperson (whom I won't name) told me I needed a better drivetrain and go higher, I would have done more research and found my way to an Endurance Bike. I went to another bike shop locally, and they flat out said their is nothing that could be done to upgrade the bike, get a better bike (ie Endurance). They sold me the closest bike to what they had for what I described, but they didn't talk thru all the options, and the salesperson telling me this was a performance bike with a Shimano Cues was not accurate: this was also the guy that said I would average 20mph, which I am lucky to do 16-17 mph. Unless you know what you want, they are not going to talk thru the options, they will just sell you a bike, even it is not right or the components are absolute junk. While I can't say don't shop from them, don't expect them to provide knowledge and direct you towards the right bike: thus the 3 star rating (kind of average).

I arrived at 10:30AM. Maps has this location listed as opening at 10AM Mondays. I reviewed the…read morewebsite closer and it's listed as opening at 11AM Mondays so I got an amazing beverage at Dozer and came back. I called the store and no one answered and the hours were not mentioned in the recording. Now I see the small print on the window that has a glare that it's not open mondays. The website needs updating to reflect this. PLEASE UPDATE YOUR HOURS so no one else wastes their time.

i love this store for my bike needs! very nice and generally warm staff! they get the job done and…read morefor reasonable prices anyone can afford. the front sales department are spectacular. they always ask can they open the front door in order to get your bike outdoors. no bad attitudes there. and freindly services. and genuine. sincerely,deverick rooks

Very disappointed in this bike shop. Ordered an elite sprocket 39t and we never received it nor…read moregot a refund for the part that never arrived. Was told to deal directly with UPS instead. I will never do business with them again.

I purchased a frame online at the best price I could find for this item. Tracking was provided, it…read morewas delivered quickly and packaged professionally. Reggie's BMX (Bike Shop) provides excellent customer service for online purchases.

I brought my beater bike to On Your Left for a long-overdue tune-up, and couldn't be happier with…read morethis little shop. The open hours are limited, but I was able to easily set up alternate times to come in for both the drop-off/initial consult and the pick-up. Prices are very fair, and your options are explained in order of importance/cost-effectiveness, which is super helpful. For example, I was advised to replace my brake pads and broken axle, but hold out on replacing my worn chain and cartridge until spring/summer since the chain will rust over the winter and it wasn't yet in such bad shape that it was a danger.

I came across On Your Left Bikes while looking online for ideas about where to buy a used bike in…read moreAnn Arbor. I was looking for a fairly budget option, a bike I can feel comfortable locking up outside in Ann Arbor and Detroit and that I wouldn't be devastated to have stolen (although I'm not inviting that...!). I swung by the ReUse Center hoping to get lucky, but lucky I was not. I checked Craigslist but the thought of setting up multiple appointments to check out random bikes, most or all of which I would probably decide against, sounded like more work than I was willing to put in. This is where On Your Left came in. I came across an online mention of On Your Left that noted the limited hours but praised the owner for his knowledge and fairness; it also said he carries more used bikes than apparent in photos currently online. I decided to investigate. Initially I drove past; the signage for the On Your Left part of the business should be larger/clearer so people know they're in the right place. I was hesitant to enter the store simply because it did not look like a bike shop on the outside. However, I was on a mission and was undeterred. It turns out that, although the shop is small, there are indeed refurbished bikes inside. I think there were around a dozen on the day I was there. They ranged in price from approximately $150 and up, and included a variety of models, men's and women's both. If I remember correctly, there was even a child's bike available. I saw a bike that looked close to what I was looking for (a women's mountain bike with a size medium frame) and asked Luciana, one of the co-owners of the shop, if I could take it for a test ride. She got the bike out for me and told me to take it for as many spins around the block as I wanted. I did take it out for 3 brief rides, making adjustments to the seat height, checking out the gears and brakes, and taking some time to think about it. She was completely patient with me and did not try to persuade me but instead let me spend time with the bike and decide on my own. I really appreciated that since salespeople who pester customers to make a purchase will drive me away from a business every time. I did end up purchasing the bike, an entry-level Raleigh model with Shimano components in perfect working order for $160 + tax. I was fine with the price given that the bike has been refurbished wonderfully and there was nothing I had to do to get it into working order. I left feeling really happy and excited about my new used bike! Luciana was wonderful, taking time to check the air in the tires, adding more so it was in the correct pressure range, and giving me a few tips. She also said I should feel free to stop by when I need the tires pumped up. If I need repairs on this bike or on my higher-end bike (that, alas, resides in a locked building apart from where I currently live), I will definitely return to On Your Left for those services. There was no condescending attitude here and no pressure to buy anything. Nothing but wonderful, personal service from business owners trying to make a go of doing the things they love, adding something unique to Ann Arbor (not easy to do!) in an out of the way location that is definitely worth seeking out. I wish them all the best in their endeavor.