Owner claims "eco-friendly" but the biz does not recycle even though recycle bins are steps away…read more I'm in a business close by and we use the recycle containers as everyone is told to. It's just too much for the young people that work there to walk the recyclables to the recycle bins... I'm sure there bikes are top notch but don't claim "eco-friendly" when you don't live the life....

Kind staff. Charitable people. Understanding of your situation. Special shout-out to Drew.read more

We found this place after my wife was needing a road bike for a triathlon. People were very…read morehelpful, educated us on the bikes, love this place. Only drawback is they are only open 3 nights a week. Bought my son's birthday present there. He was soooo happy!

Such a nice fresh of breath air in downtown Toledo. The staff is best in town and you can either…read morelearn to fix it and gain knowledge and satisfaction, or you can have Eric and the staff fix if for you. The best place to take your bike in Toledo. I've both bought a bike from there and I have worked on mine, and it's gone perfectly every time

I enjoyed the gentleman who helped me pick out the cutest bike. I've never paid so much for a used…read morebike, but it was so cute, I couldn't help myself.

Last season brought bicycle in for tuneup, They call Me few days later saying You need this and…read morethat,,,283.00 then bought some more stuff, this season I bring bike in for new handle bars, call Me a week later, Sir You need a new bracket, now Instead of 250.00 Which I was fine with, now I am up to 342.00..So My point is this place is like getting Your oil checked for car and end up with brake job or worse..Don't expect to get service You went in for, they will call You and You will pay for extra service, My Wife did buy a very nice bicycle here..so Between Us We have spent over a grand in 2 seasons

We had a few hick ups in the beginning, however since then Matt the sales manager has made it…read moreright. Thank you

Have been a long time Honda East customer but will never go back. Asked for an out the door…read moreprice for quad listed at $8200, they would not provide a written quote (which was a warning sign) but finally verbally quoted $12,500, which was $3k more than another dealer. $3,500 in fees is beyond insane. You're better paying MSRP at a local dealership.

They were very friendly, polite and helpful. A clean facility, easy parking and access from the…read morehighway! Love it!

Don't ever go here. Service guy dropped my bike and manager Jeff helped him cover it up. General…read moremanager, Kenny threatened to call the police and make trespassing claims against me when I asked to see the footage took my bike wash, and this is how I left. When I first bought the bike brand new in 2021, I had new exhaust installed and they tried to keep all of my factory parts pretending to not know where they were. I called for two weeks before they were returned. I then started shopping with Napoleon Harley Davidson, and I don't know what made me go against my better judgment to let them do anything to my bike. SCAMMERS!!! Three employees left to go work at other dealerships. Now it's under new management and ownership and what they should have done was fired everyone and started from scratch.

great experience! Rob went above and beyond to get me into my dream bike. He actually packed up…read moreand met me quite a ways from the dealership, which made it possible to get the bike. He spent so much time over the weekend answering my questions and making sure everything was perfect. I picked up the bike which he prepared to be fully woods safe and legal and did it in 24 hours. Truly amazing experience. Thanks Rob! Now its time to rip!!

**UPDATE*** After…read morethe initial sale... things just kept getting worse. They sold me a used bike with only one key and never told me there wasn't a spare. After I asked about it, they told me they could order another for me... but I'd have to pay for it (lame). I said okay, but they never got the KTM registration card from the previous owner, so they couldn't order another one. Ok, great! I asked if they could help out because when I call KTM, they said I would have to go through the dealer. After numerous attempts of asking my sales rep for help--nothing. After 5 or 6 attempts, I got tired of asking. So, I'm stuck with one key. Hope I never lose it! Another thing that sucks... Trojan claims that their used bikes go under inspection. However, when I got the bike there was an issue with the brake squeaking loudly when stopping. Turns out a pad needed to be fixed. The horn was also not working. So, they sold a used bike to me without even know the horn was shot? Which leads me to believe nothing was inspected and there could have been many things wrong or broken. They were cool enough to come pick up the bike and fix it for me after the sale. Wish it would have been taken care of before! Unfortunately upon delivery of the bike, I had new scratches on the tail that were NOT there prior. Assuming it's from the strap used to secure the bike in their truck during transportation to and from the dealership. The scratches are on both sides of the tail, exactly where a strap would sit. Never said anything to me. If they would have offered to fix it, I wouldn't be updating this review to a one star. But here we are. I also had asked them to email me a copy of my previous bikes odometer statement. I traded in my used bike... and instead of paying off the loan balance for me, they made me contribute $500... just to get more of my money. Since $5,400k for the used KTM wasn't enough. LOL! I said screw it because I was already at the dealership coming from an hour away. And I planned on getting a refund on my old warranty that could help cover that loss. After a few emails back and forth, I never got the copy of the statement. Frustrating sequence of events. Wouldn't do business with these guys again. If you want to buy a motorcycle, here's my advice: buy from a private seller. You'll get a better deal and more honesty.

Eddie told me how to get my bike started. Seems like a nice guy, I would try him for mechanical…read morework.

buckle your seat belt…read more I brought my 7 year old son into the store to buy a baseball bat. They have a cage for you to try out the bats. My son fell in love with one of them. The employee near by said that she could offer me the bat at a discount since there were no others available in the store. She asked her manager. This manager, Brandon, had zero customer service skills. He never said hello to me, didn't make eye contact. He said, "nope you can't buy that because it's probably available online" If this is Dick's policy, okay. It's a stupid one. I may have said, barely above a whisper, "that's bulls**t and you know it." Then he stepped up to my face and began berating me about my parenting skills. What?!? We then went to a nearby dick's and they at least 20 of that bat. (Would have been nice to be told this by instead of "it's probably online") ive worked retail - when you are out of inventory, you can buy the floor model. Further, they had at least 50 youth bats n the cage (all with prices, barcodes, etc) and, get this, 4 youth bats in stock. The policy aside, the rudeness was completely unacceptable. (Btw - here is a picture of the number of bats, same type, at a store 2 miles away.

I had a positive experience. The staff was nice and friendly…read more Improved service, fast checkout, good selection, and reasonable prices.