I have never ordered from this site before so I was a little nervous but they shipped the hat…read morewithin 3 days of ordering and it arrived in about 2 days. I was very impressed with the speed. The package didn't have extra stuffing to protect the hat but they put it in a strong cubical box so it arrived without damage. Exactly what I needed, good price, and great shipping.

The sales clerk interrupted me when I was explaining what I was looking for, claimed my hiking…read moredestination "wasn't too crazy" after I spent weeks deciding where to go (does he know that Ibiza has mountains?), and then said my nike shoes, my favorite, were destroying my feet. I told him he was not kind, and then left. I am sure he is knowledgable and that he is very good at his job. What I encountered however appeared to be arrogance and a presumption that he was smart and I was uninformed. I hope he might learn from this message. My encounter at the store on Adams was fantastic.

They are very helpful. Great customer service always willing to give advice. They ordered part for…read moreme even before I paid for it.

Workers were very rude and provided little to no customer service. We're more focused on closing…read morethe store early than providing for patrons. I was disappointed as this was my first visit, and it is safe to say that it will likely be my last.

I have been buying my ski and swim gear here for years. The service is amazing, especially the…read morecustom boot fitting. The staff is friendly, knowledgeable, and helpful. I just brought a pair of ski boots back for more work on the fit and the owner spent over an hour and a half getting things just right, all part of the original sale price. Both the Plymouth and Ann Arbor locations are great!

Snowboard folks seemed disinterested in helping and not very knowledgeable. Selection was weak…read moreeven though they have apparently already received most of their snowboards for the season. Wow.....Disappointed.

I am loving this new store! Great prices, great layout to find what you need, and so much cool…read morestuff. We ordered our new kayaks this weekend, from Blue Planet. If you are in the market, I have done my research - Dan has the best prices around, even over REI and Denham's. Get in now and order yours for the season. He has accessories, or can get them for you. While we were there, I found the YOLO SUP board I want. So gorgeous. Perhaps I'll get it for my birthday. I already eyed a mountain board my hubs was drooling over (he wants the kite for it too), for his birthday. Oh the toys! Everything you can think of to get you started or add to your current setup. Skateboards, SUP boards, kayaks, snow, sand and more. So fun to just go in and check it out. The place is easy to find on Michigan Ave, west of US127. Go peek and get inspired to be active this summer!

Lots of skateboards and accessories. They also have kayaks and paddle boards with the associated…read moregear. Good service, nice people and prices are very competitive. I bought an inflatable paddle board and 2 paddles from them. Lots of fun.....

Best Ski Shop in Dearborn period. Best quality skis, boards,…read morewearables. Don't get shafted online, do it right the first time at Nichols

very helpful + accomodating + fair prices…read more Special Shoutout to Chris! I am a novice skier and was ready to pickout my own equipment instead of using rentals. I did online research and called around to other equipment shops but no one was as helpful as Chris at Nicols. First, she answered my questions in depth over the phone, even calling the other location to see if they had was I was after. When I went to visit her in the shop, I felt like she was the first person I could talk to who really understood my skill level, and the equipment that would be best suited for me to improve. She took the time to listen to my experiences. When I told her about some of the runs I was trying to do at Boyne, she knew exactly what I was talking about. She was really supportive in answering questions about skis I found elsewhere. I really felt like she cared. I didn't get my skis here (went with an older model), but I bought my boots (Chris helped me pick them out) and had them install the bindings. The prices in the store seemed really fair. I expected them to be high for a specialty, in-store shop but that didn't seem to be the case. My husband made a special request and asked them if they would do the bindings same day. They said they would try (no promises) and ended up getting it done! They also carry accessories and apparel, like snowpants. I am so pleased to have found Nicols! I now have a go-to place in my neighborhood for equipment, gear, accessories, and apparel!

Buckeye Sports Center - Shame on you!!!…read more Saturday of last week I went to Buckeye Sports Center to pickup my skis that were being tuned and to pickup another set of older skis that I attempted to sell at their annual ski swap. My older skis did not sell and I needed to pick them up. I was late picking up my skis as a result of my Father's illness, death and funeral. Buckeye Sports Center informed me that because I was late picking up my skis from the ski swap that I was not entitled to the return of my skis or the 200 dollars that I was attempting to sell them for (for which I was to receive store credit). Please note that Buckeye Sports still had plenty of other skis in back remaining to be picked up, they just for a very odd reason did not have my skis. I gave my return ticket to the store clerk and he stated that their records indicated that someone had already picked up my skis. My response was, "well clearly you gave my skis to the wrong person." The clerk responded, "how do we know that" - implying that I was lying to him. Please note that I have been a customer of Buckeye Sports for several decades and as recently had 4 pairs of skis tuned by them. I asked the clerk to review the situation with the owner of Buckeye Sports who was in back and he did. The owner did not have the respect, nor the character, to speak directly with me and instructed the clerk to tell me that there was nothing ownership was willing to do. Thereby callously disregarding why I was late picking up the skis and completely ignoring the fact that the reason why the skis were not there was because his employees made a mistake and gave my skis to another customer who had similar skis. Mistakes happen, but there is no excuse for Buckeye Sports' poor treatment of me as their customer and unwillingness to correct the mistake that was made by their staff member. Needless to say, I will never shop at Buckeye Sports. Their actions yesterday demonstrate bad business practices and even worse business ethics.

Best in class dealership. This was my second big purchase from Buckeye, and I'll continue keeping…read morethem first on my list for any future purchases. VIP Customer Service. They did an excellent job educating me about my new boat as this is my first boat after purchasing a Hobie Pro Angler from them years ago. They put a lot of time, attention, and detail into prepping my boat so it would be water ready. They worked with me to get all the features on the boat that met my needs. VIP Treatment with the boat pickup as they were flexible with scheduling, had a congratulations sign, everyone walking on the boat took their shoes off, they consistently offered drinks/restroom, their service guys came out to answer technical questions, and they highlighted critically important parts of the manual so I may quickly revisit for review as a lot of information was covered during pick up. They don't just want to sell you, but they want to make sure you are set up for success, you are safe, and you have an all around great experience on the water and with Buckeye. Customer oriented all around. Would recommend anyone give Buckeye the first stop before looking elsewhere.

I would give this place 4.5 stars if it was an option. The service was good. I was helped by…read moresomeone who was passionate about snowboarding/skiing who actually wanted to teach me about everything down to what interests me to try and figure out what type of snowboard would suit me best. The service was awesome! I love passionate employees they are THE BEST. Also, the inventory was a bit slim when I visited in January, which the employees mentioned was a time when they are moving and have moved/sold most of their product for the season. For the most part the value was great. They even worked out a deal for me when I put together a big order, so the value was also good on snowboard gear. Thanks for the assistance.

Best ski shop in the area. Their youth ski rental program is great for kids who can take advantage…read more After taking advantage of the program for many years with both my boys, because my son is a harder than average skier, we decided he needed more aggressive equipment than was offered in the program. The Ski Company usually has a few pairs of higher end demo skis (very gently used factory demonstrators) available and that's what we opted to buy instead for a price well below list. I have also bought quite a few pairs of skis for myself based on thier recommendations, and couldn't be happier. Prices are always fair. This is the only ski shop I will buy from in MI.

Thank Justin for being so helpful and knowledgeable. We appreciated your help and patience while…read morepurchasing skiis and then a helmet. We will definitely come back for equipment in the future.

I went in expecting to buy new bindings and boots, and Kristen showed me a few adjustments for me,…read moreplaced a $6 boot slip in and I was good to go. Such generosity with her expertise & time. I'm looking forward tho Nichols being my go-to shop! Thank you!

I needed new boots as I had been nursing my Burton boots for far too long…read more I was impressed by their knowledge, their selection, and their willingness to spend time on me, knowing I wasn't committed to making a purchase. I was allowed to try on several different types of boots until I finally settled on the pair I bought. Two days later, I brought my boyfriend in to their tent sale. They gave him the same time and attention, allowed him to try on several boots, look at several different pairs of skis, and allowed us to stay even after they closed. My boyfriend bought skis, poles, and boots and was very happy with the experience. Overall, we were both very happy, and this will be my go-to shop moving forward.

Decent amount of military and camping equipment. They have…read moreall your scout needs. They are heavy ammo and gun adjacent items. Friendly employees will help guide you to what you need. Overall it's kind of old school with few real bargains.

Good and a wide select of varied products. Good Location. Good Service. Old line Toledo Businessread more