I recently brought my vehicle into BMW for service a couple of times and worked with Julian…read more Julian was honest and took the time to break down exactly what was going on with my car. There was no upselling, just straightforward communication.

Go and see Reid Witter if you are looking for a new BMW! He was incredibly patient and helpful…read moreduring the decision making process and quickly responded to all my questions!

What a great experience: I finally found a place I can trust that cares about perfection in the…read morework done to my vehicle (I actually got to watch them work and communicate with each other during tasks and I was impressed), that cares about true customer satisfaction and relationship that can lead to lifelong collaborations that make the entire journey of truck modification and "accessorizing" more enjoyable, and that does its best for fair prices... As a fabricator/welder/engineer, I usually do all work myself; Unfortunately, I got hurt before this installation, which, oddly, turned out to be fortunate because, all of the meticulous attention to detail and perfection I always give, I found that and more in the staff at Diversified Off-Road - Upon my first communications with Seth, I could tell this place puts their customer's satisfaction first. Seth and I laid out a plan for the parts I had already ordered, my wife and I dropped off our vehicle and parts the same week to Seth and Kim (Kim is great also), and we got to observe some of the work being done. My wife got to be the first of us to drive the truck, and she had a smile on her face the entire way from Ohio back into Michigan: We are extremely pleased with our experience and the quality of work done - I was just under the truck all day yesterday doing rust prevention with my POR-15 products; I was looking at their work close-up, and, perfect, I couldn't be happier... Installing lifts and all of the other modifications are challenging and the parts cost quite a bit. Diversified Truck-Auto & Off-Road IS the best balance. As a business, I look at the years they have been providing quality work, and we need them to survive and thrive as they provide a livelihood for their staff, and they help to build our community; so when they are looking at the balance of work, they are doing their best on pricing, timing, and complete satisfaction (I can see that in the future plans we are discussing for Retrax Eq and a Bed-Slide, among other work). I had been inquiring with numerous other shops in the area and was planning to go to Integrity in Oklahoma believe it or not, until I found this shop so much closer to home. Diversified satisfied every single detail and desire I had for my installation.

Took my vehicle in and bill was 500+ dollars more than quoted ..No transmission problems when i…read moretook it in and there was one leaving ,never again,fool me once

I like to do my own repairs as much as possible, but there are certain things that the YouTube…read moreschool of auto mechanics just hasn't helped me with, (especially since I don't have I garage full of cool tools, and a car lift). John is a fast, friendly and honest mechanic. He changed my '05 Ram 1500's brake rotors (and, obviously, pads), and a leaking power steering fluid cooler. Even better, he did so in about 3 hours on a Saturday. On top of that that, he did the job for about half of what the Dodge dealer was asking (my wife) for. Also, he didn't try to rip me off with an up-sell, even though the opportunity was there...he correctly identified a few other issues (that actually were known issues). He mentioned these issues, but didn't try to pressure me to have them addressed at this time. The next time I have any mechanical issue, with any of my rides, like Arnold says, "I'll be back..." to Smitty's.

Had a great experience today at AAA on Sylvania. Ryan was very polite and helpful. Made me feel…read morewelcome while I waited on tires to be installed. Also witnessed him help other customers as well while I was waiting and he was just as helpful with them. Definitely recommend!

The best (hands down) dealership I've ever dealt with. I buy Chevy because if Thayer. I live in…read moreToledo but take my cars back there for service because they still treat you like human (who isn't necessarily a car expert). Just be as specific about your problem and they will listen you and will almost always get it right first time. Thanks your service department and reps are awesome!!!

After having been a loyal Thayer customer for years (up until this happened), when my dad died and…read moreleft me his 20 year old sports car, of course I took it to Thayer for detailing, an oil change, adjusting a rocker panel, and replacing the window motor on the passenger side. The first time I got it back, the rocker panel was not fixed (later they explained why, and that was fine). It was not properly detailed, windows not clean and the whole back of the car was never even vacuumed. My husband pointed this out to the service manager, who did not care, offer to fix it, etc. They also lost the driver's floormat (it was there when I dropped it off, but not when I picked it up). Service manager said they hang them up on the wall to clean them, then put it back in. Basically, you are SOL. Again, didn't care, very rude and condescending. So I'll be paying to replace that. Also, the driver's door panel around the handle was loose when we picked it up, my husband had to tighten the screw. That's when we noticed the over an inch long crack on the inside of the driver's door by the window. Service manager insisted they never touched that door, of course. Obviously, it appeared that someone perhaps removed that door panel to see how it went in on the passenger side and broke it putting it back together. When we brought the car back the second time, my husband pointed it out to the service manager. Nope, they never touched the door, was the only response we got. I have been in and around that car for 20 years, and there was never a crack there before it went to Thayer. So, I'll be paying to replace that, as well. Also, now the "service engine soon" light is on, so whatever they did during the process of the oil change, I'll be paying to fix that, too. So disgusted, and have never had a "service manager" treat me so poorly, both over the phone, and in person. Up until this all transpired, I would have given them a glowing review.

This was an overwhelmingly positive experience. The staff took care of me, and were flexible enough…read moreto fix another small issue I had with a faulty brake light switch while I was in for an alignment. I visited the shop at the recommendation of a good friend, and will certainly continue to recommend it to others myself.

If you want to go somewhere you know you won't be taken advantage of, Speck Sales is the place. So…read moreoften you hear stories of people not being treated fairly by auto shops. To put it frankly, I would send my grandmother to Speck Sales which I feel is the highest level of praise possible. Every time I take a vehicle to this tire shop I see the owners working hard to serve costomers. They are between the shop and the front desk each day ensuring that things are being done right. I feel as though family operated businesses such as Speck Sales are becoming few and far between and I garuntee their prices will compete with if not beat the larger tire shops! You won't find a better place to take your vehicle!!

I have taken my vehicle to Duricek's shop a few times now, and my girlfriends car as well! Nick(the…read moreowner) is an excellent mechanic & can figure just about any problem you'd have. With his father starting the shop, I know Nick has been wrenching on cars for long time, so he knows his stuff! I highly recommend this shop to anything looking to get their car fixed by someone who is known for quality work! As always, it will be affordable too!

If you want a lazy, misdiagnosed and overpriced service, then this is the place for you!…read more My advice is to not even look at this place. I took my Honda here because it had random crank no starts (sometimes it would start, but most of the time it wouldn't). My first phone call to the place was greeted with a very rude attitude...which made me feel like I had inconvenienced them for even bring my car to their lot! They informed me that it would be a couple days before they had time to diagnose it. When I did get a diagnosis, it was of course the most expensive issue the car could have: the distributor needed replaced. I went in to the shop the morning after it was fixed, paid my bill, and tried to start my car and nothing happened. They had no idea why it wasn't working because "it started the night before." They said they would check the wiring and put some more lube on the connectors. I should have just demanded my money back at this red flag. I've worked at an automotive place before, and I've never heard a mechanic come up with a more pathetic excuse. They basically had my car for a week and never figured out the problem. Before the weekend started, my boyfriend went in to their shop for an oil change...and they gave him the keys to my car!! Not ME, the CUSTOMER! They told him to have me try starting my car over the weekend and see how it works...basically they just gave up on it and threw my keys away to someone who wasn't even the owner! Thank god my boyfriend is a good man for Christ's sake! Of course the first day I tried, the car wouldn't start again.On the second day, my car started and I took it the heck away from this place as fast as I could! Of course, because of the ignorant, scammy mechanics, my battery totally went dead from all the times it had attempted to start but couldn't because they didn't fix my car! I took it to another automotive shop that had good reviews and within a half hour they knew what wrong with my car: the ignition switch needed replaced. It was half the cost that Duricek's cost me AND they legitimately fixed my car! When Duricek's failed to fix my car the first time, they said they wouldn't deposit my payment until they knew everything was OK with the car. That was complete BULL CRAP, because I called and told them my car was still having problems and they didn't stand behind their work, or offer me a tow, or give me my money back! These people are straight up SCAMMERS. STAY AWAY FROM HERE!

I had an amazing experience with a sales team member Mr. Crawford, who provided the utmost…read moreprofessionalism and support in helping me understand everything I needed to know about the 2026 Nissan Rouge SV and ultimately did an excellent job with selling why it would be the perfect car for myself and my family. Very happy with my experience and purchase decision.

I am following up on a previous review. We needed to go back into the dealership for additional…read morehelp after purchasing our car. Once again we were amazed with the customer service. Francis and Reese went way beyond!

Fair prices and a dedicated team. Dave Stewart has served generations of clients! I bought 4 cars…read morefrom him. Highly Recommended!

Dave Stewart Auto treated me like a VIP! This place is REALLY family owned and family run…read more I got a sweet deal, $2,000 below sticker. Just go there with some cash and a friendly attitude. Ask for Dave or Griff and they'll get you taken care of. Great guys!