My husband (Audi A6 2012) and I (Jetta TDI 2013) have been customers since arriving in Memphis in…read more2022. These mechanics are the absolute best. I would not think of going anyway else. But they have so much business that you have quite a wait to get in. They know their stuff, and their prices are reasonable. We are both going to cry when we move away and can't take them with us. They only work on VW, Audi and Porsche--period. No BMWs!

I've been a customer for over ten years now. Class act all the way. They're the sole reason I'm a…read morecontinued Audi owner. No way I'd want to pay dealership prices. They stand by their work and are reasonably priced. Word has gotten around so now I have to plan my service intervals about a month in advance but that's just fine with me. Small price to pay for excellence. Thank you to Jim, Eric and the rest of the crew at Wolfsburg! ~ Bill Stearnes

If you had only one place to take your Porsche, this would be it. These people are enthusiasts…read moreand it shows...pride in their work really comes through .... Can't say enough good things about these people.....

I took my Mini Cooper in for maintenance. I told them what I thought was going on with the car. I…read moream no mechanic. I got a call the next day, saying the car was ready (it was not.). As I drove out of the parking lot, I noticed that the car was running very rough. Within a half mile, the engine light came on (both of these issues I told them were happening and needed to be fixed.). So I turned around and took the car back and told them they had not fixed anything. They offered me a loaner car (at no charge) and two days later, had fixed everything.

Very nice establishment honest and operated in my opinion They get new inventory all the time…read more This is my third vehicle from her and loved everyone of them. I would recommend this place for sure

almost 3 years ago i purchased a vechicle, it runs very well and has never given any issues. i was…read morevery happy with my car, UNTIL, i realized i got screwed into an apr percentage of over 20% , will never buy a car there again and would never recommend on anyone going there to purchase a car because in the process, they do not explain how much they will be screwing you. a vechicle that should have cost me $12,790 , ended up costing me a total of $26,786.80 , so i paid for 2 vechicles for the price one.

Sold me a truck with undisclosed body damage on the underside of the vehicle. I showed pictures…read morethat they took and used as their advertisement on the vehicle to prove that the damage was there before purchasing the vehicle (It is almost impossible to notice unless you are looking for it, along the bottom running boards). They told me I was a liar and that the truck left in perfect condition. I tried to work with them to get it repaired, the manager "Sonny" is a disrespectful, dishonest, piece of work. You should never give this place any of your business. The owners are shady and are out to get your money, and that is it. As soon as your funds hit their account, you are garbage to them. They will probably comment on this and deny it, but I have all of the proof one could ever need. Feel free to reach out to ask me any questions and ill be happy to supply you, and give you more details on this horrendous car buying experience.

Bud was our salesman and he was so great! They were very patient with my financial company taking…read moreforever to get there payment processed. The vehicle was as described and was nicely cleaned up for me! Highly recommend! Best prices I found. I came from Kansas just to get because price was so good!

They suckS they always have excuses for when you bring your vehicle back to them,that same problem…read morethat they supposed to have fixed with a lifetime warranty Liars they are Liars, I will never buy another VOLVO or Mazda no vehicle associate with Volvo especially those that work here in Memphis, the operator she sounded black was rude. The front counter black lady was rude. I have to give them at least one star to send my review if it wasn't for that I wouldn't give them now star.

THANK YOU ALEX!!!…read more Please also tell your team thank you for the amazing service, for being so friendly and for working quickly so that I can be on my wa!!! I am passing through TN on my west-to-east coast drive and it's the first time I have ever interacted with the local community. My car service lights turned on while I was driving along the 40E and I panicked, knowing that I have 13 more hours of driving to go, I needed to find the closest Mazda dealership near me. In my search, I was routed to Volvo of Memphis who were able to help me check my car. Alex picked up the phone and has been helping me through the car safety process all the way. He was honest and clear with what I needed to have done to ensure a safe drive for the rest of my journey. Thank you Tennessee for the most welcoming hospitality. Thank you ALEX for going above and beyond!!! I'm sure I'm not the first to thank you for your kindess and for taking such good care of my car. I don't know if we will ever crossed paths, but I am ever so grateful that we did. Tennessee will have a special place in my heart because of you :) -c

We called Covington Pike in search of a new family vehicle for us and our growing boys. My husband…read moregot in touch with Hugh the sales manager. He was no nonsense and willing to work with what would be best for us. We were able to get most of the negotiation done prior to coming to the dealership. He made it easy and was very accommodating. We liked how down to earth and reasonable he was in comparison to nearby car dealerships. He was quick and efficient. Really loved working with him. The moment we pulled up to the dealership at Covington Pike we were immediately greeted by an awesome, friendly, and helpful person who we would find out later was our Subaru dealer. Daniel was so informative, I loved his approach and realness. He really got to know us and what our family needs out of the vehicle we were looking for and was kind hearted and very up to date about Subaru and also current cars on the market., how Subaru outshines them, as well as the history behind some great older models as well. He showed us around and made us feel comfortable and at home in the process and that's something that's hard to find in a car buying experience. Paul in finance was a gem!!!! He was so cool, had impeccable taste in music, was friendly, educated, and really made us feel safe through the nervousness of financing a new vehicle. We felt like we were in such good hands and any questions we had were answered clearly, he was very honest and straight to the point but warm about it, which is rare to find when you hear how stressful financing can be when buying a car. Paul was funny and caring and made financing a breeze. It was relatively quick and easy from start to finish. I can't say enough good things about the atmosphere and the employees at Jim Keras Covington Pike Subaru! Five stars!!!!! We couldn't be happier!

I have had good experience when I bought my crosstrek from them, Karen Roth was very helpful. That…read moretrust and good service went down the drain when I went last week to get the 60k maintenance. I was scheduled at 9am, the loaner lady and the check in lady were very nice and very helpful. They were knowledgeable about what they do and things were covered. I left the service dept around 9ish when I got the loaner car. Went back after 1pm, I was asked if I was told if my car was ready, I said no, I just wanted to wait in their waiting room this time. After 2pm, I got a text that the video inspection was ready with the recommendations from the technician. Then I was asked if I declined the recommendation, would I still want the 60k maintenance done. This was 5 hours after my supposed scheduled time. This was not the concerning part. The issue was the recommendation. My coolant was leaking and splatters all over the car. The technician recommended to have an engine replacement/seal which was quoted at $12,000. I declined the recommendation. I had it checked by another technician, and I checked it myself too (I had finished automotive classes but didn't get certified, just wanted to know about it). The issue of my Subaru was actually just worth $14, which was the reservoir cap, needing replacement. The leak, the splatter, and whatever the engine replacement was for, they were just worth $14 and NOT $12,000!!! All I'm saying is, please check and recheck, and ask questions before you say yes to their recommendations! You never know who to trust these days!!! The Service Manager messaged me and said, "it was their fault coz they have a new software that messed up the whole thing!" New software or not, it still needs verification and rechecking before recommending a $12,000 worth to a client! So be careful dealing with them! Do your part and be proactive!