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    C&L Ward

    1.7 (76 reviews)
    Closed 8:00 am - 5:00 pm

    Services - C&L Ward

    Gutter addition

    Gutter cleaning

    Gutter installation

    8 More Services

    Gutter repair

    Gutter replacement

    New roof installation

    Roof repair

    Roof replacement

    Siding installation

    Siding repair

    Siding replacement

    C&L Ward Photos

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    Recommended Reviews - C&L Ward

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    Doors

    Absolutely Not Recommended for Major Projects - Poor Workmanship & Zero Accountability We hired this company for a large residential project worth $330,000, and it's been one of the worst decisions we've made. The windows and doors were installed incorrectly--not according to what was quoted or agreed upon. Then they removed our gutters while replacing the roof, and didn't provide any protection from the rain. Days of heavy rainfall led to severe flooding in our basement. Their project manager, Chris, came to dry it out, but the company refused to tear down and replace the water-damaged walls. Now there's visible mold, and they've completely stopped responding. As if that wasn't enough: They installed the wrong type of stone--and had I not caught it myself, they would've just left it. The correct materials still haven't arrived, and we've received no timeline or communication. Construction materials have been sitting in front of our garage for months, now rusting from exposure. This project was supposed to be finished long ago. It's still incomplete, poorly executed, and mismanaged. Based on our experience, this company might be okay for small jobs, but they are completely unqualified for anything large-scale. Save yourself the time, stress, and money--look elsewhere.

    Leaking through instead of into drainage system

    Job unfinished, leaking balcony causing water damage to brick and door below. Faulty design water running back onto porch instead of straight down around the outside . Gutter screw holes leak. 28,000 for a balcony unfinished, poor design and leaking causing damage to my house.

    Old wood deck (before)
    Christopher T.

    I'm honestly shocked by the reviews and feel like I was extremely lucky to be assisted by the people I was assigned for this project. I notice a lot of these reviews lean on the older side so perhaps they have now gotten their act together. In any case, I was very impressed by C&L Ward from start to finish. I met them at a trade show and eventually had them replace my wood deck with a composite one and I had nothing but great service the entire time. From Ashton's first visit to explain the product/take measurements and negotiate with us, Stacy's consistent follow-ups throughout the entire process and to Chad, who was on site each day. As with any big project, there were a couple of hiccups, a bent gate damaged upon arrival, a step less than a 1/4 inch off code and a few weather delays, but everything was handled expertly by the C&L crew. They ordered a new gate, came back to install it as soon as it arrived, fixed the step so it passed inspection and kept me updated whenever there were delays. I'm extremely grateful for their service and hope that this level of service is not an exception, but the rule.

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    20 days ago

    quote was way too high and one of the reps was way too pushy. done. done. done. eighty five and done, please.

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    Page 1 of 2

    Ask the Community - C&L Ward

    Review Highlights - C&L Ward

    He wore a face mask the entire time, was quite professional, personable, and worked until things were perfect.

    Mentioned in 2 reviews

    Read more highlights

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    Main Street Window + Door

    Main Street Window + Door

    5.0
    (3 reviews)

    This was my first time really running a project through Yelp. I reached out to a few window…read morecompanies. Chris from Main Street was quick to respond and we set up an on-site consult for later in the week. I knew which windows (4 of them) I wanted replaced since an Anderson Renewal guy had come out separately to inspect & provide a quote. Chris from Main Street was extremely kind, helpful, and upfront. I chose them ultimately because of this pleasant meeting, urgency for the replacement, and fair price. He was my only point of contact the whole job which was nice and he was on top of communicating things throughout the whole process. We also have siding being replaced so he communicated with my other contractor to coordinate timing. Pricing was very reasonable compared to Renewal but more expensive than a DIY vinyl install because of the window quality. I wanted a window that would last and was willing to pay more. The Anderson 100 series installed was literally half the cost of what Renewal had quoted me (I believe they quoted the 300 series) but are very high quality windows regardless and we really like them. There are some minor aesthetic defects from the manufacturing of the windows (pictured here) but they can be trimmed off very easily and aren't a concern. The installer Dre came in with Dan as support and they did a beautiful job. I had plenty of notice beforehand and they finished the job exactly as estimated (about 6 hours) after cleaning up very nicely. All in all, I thought Main Street Windows had a competitive price, I appreciated their recommendation for the product, they did a great job communicating, and the windows look great.

    Chris is the best person to work with! He's so knowledgeable and patient! He worked with us from…read morethe very beginning quoted to the final inspection. He's always reachable and kind! He's also very reasonable! We will be using him for phase 2 of our windows and I'll be recommending him to everyone!!

    Dover and Company- Garage & Entry Doors

    Dover and Company- Garage & Entry Doors

    4.1
    (12 reviews)

    Had a screen door installed today by the Dover team. Cody was prompt and courteous and made sure…read moreit fit nicely. It was tricky install the opening way not square for sure. It's a beautiful door. A nice feature it has is hidden screen when top glass is let down which helps prevent screen tears. Can't say enough good things about these guys. Thank you Dover for another job well done!!!!

    Our family had our Garage Door replaces approximately 5 years ago. Right at the 5 year mark our…read moregarage ceased to work. It began to bend and bow, becoming unusable. Once this happened we contacted Dover and Company and they did not respond to us at all. It was at this point that we started a complaint with the BBB. We then reached back out to the company and they were willing to talk to us at that point. The owner stated that he would be willing to replace the garage door at cost. We indicated that moving forward with that option was not the company taking any responsibility they stated that they would be willing to replace the springs exchanging them with their heavier springs at their expense. We agreed to that and moved forward with getting them replaced. When the technicians from Dover come to our home they did not have the heavier and springs they tried to replace the existing springs with the same weight of springs that we had originally. The technician mentioned it and when we brought up the issue he had to contact his company to get the go ahead to replace the springs. Once that took place, the door was still not able to close. The Technician left at that point. We still did get a bill for this replacement!!! That is a large issue. Not only was it almost impossible to obtain meaningful assistance and a willingness to accept some accountability from Dover and Company but the replacement work was not what we were promised and then we received a bill when it was not warranted nor was the job completed. Dover and Company has proven to be not only dishonest but also does not stand behind their work.

    Alexandria Home Solutions

    Alexandria Home Solutions

    3.7
    (12 reviews)

    Run away as fast as you can. Look at the workmanship below. We wish we had never listened to…read moretheir slick salesman. Alex NEVER came out to the house even after we plead with him to fix this. Shameful. Just shameful.

    I have to take a few deep breaths before writing this review…read more We had Alexandria Windows come out to replace a few windows two summers ago. The communication and scheduling was lacking, so we were a little frustrated, but it didn't prepare us for the ordeal we were going to be dealing with. We live in an old house, 1920's. My husband expressed this many times, that appropriate measures would have to be taken as we had lead in our old windows and trim. I heard him over the phone as well as in person and he was assured they would take the steps necessary. The day the windows were to be replaced, my kids and I left the house. Two windows were in our daughters room, the other in our guest bedroom. One window was oriented the wrong way and still installed. The worst part was, after removing the old windows, the workers took leaf blowers out to blow debris out into the yard below and all over the rooms. My husband ran upstairs and yelled at them to stop, that once again, there was lead paint involved. They stopped and cleaned up, but not well enough. My husband wiped everything down afterwards, not trusting it was cleaned properly. A few months later, my daughter received test results showing elevated levels of lead in her blood. It was quick and not a single other person in our family had any detectable levels. I was livid. I'm still livid. I don't care that one of our windows is wrong or that it took forever to arrange communication. I'm livid that lead safe practices weren't followed as promised and my child had to pay for it. You can't put a price on that. Thankfully, she's grown, and the situation is under control now, but if you have an old house, I would absolutely not recommend this company. To the owner, if your business gives homeowners your word that things will be done safely and following safe standards, you need to follow through. Safety should be top priority. This could have had a very poor outcome.

    Vinyl Sash of Michigan

    Vinyl Sash of Michigan

    2.2
    (5 reviews)

    Okay, so I'm giving them an okay rating. I love my new windows and patio door and the installers…read morewere awesome, and so were Phil and Mike. My issue is follow-up. I get that things are running behind right now, but how hard is it to make a phone call and say that? While the manager Ryan and I haven't seen eye to eye on some things, I do appreciate his effort to send someone come and help me with a user error after the installers left, and to return my phone calls in a timely manner. Also, the person who answers the phone mentioned something to my husband about thinking our house was a rental, and I'm not really sure what that has to do with anything or why she would have said it, but when my husband questioned her, she said she doesn't have to be yelled at and hung up on him. Now, I was not there when this conversation took place, but he told me that he did not yell at her at this point in their conversation. This is the only unresolved issue that we have with the company, and I would very much like an answer as to why she would have said something like that.

    In 2013, my aunt and uncle partnered with Vinyl Sash for home improvements including a last minute…read moreaddition of a new vinyl garage door. Within a year, issues began with the garage door including massive water retention within the panels and pooling of water inside the garage due to faulty engineering in the garage door. They reported the issue and upon inspection, they offered to replace the windows on the garage door in late 2016. This did not solve the issue. Additional reports were made, additional inspections by the owner were met with poor customer service, blaming the customer, and lack of accountability by not taking ownership for an issue created by a faulty product. Fast forward to 2019, the issue is still unresolved. Vinyl Sash does not provide our community with quality products or customer service.

    C&L Ward - roofing - Updated June 2026

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