Just had my second project done with Carpenters Construction. These guys finished my basement. They…read moreare very respectful and responsible. My basement now has a cozy feel to it.

From the owner: Carpenter’s construction interior/exterior…read more Windows,doors,decks,additions,siding,roof,kitchen/bath

Horrible service! Made me measure my own windows and send a picture then lost them. Proposal first…read moreaddressed to daughter (who lives at different address) based on my information. Stopped by to give my name, address, phone and email but calls continued to go to her. Had appointment to meet there at 11am but told to wait until I received a phone call at 9:45. I contacted Grace at twice. She replied at 11:18 she was with customers all morning, to come in. At 11:30 I came in and she was still busy. Jeremy sat down with me and went over things. Emailed me later a proposal. Evidently she found the measurements and height was taller than he guessed. Received a call as I was driving up north 25 percent discount expired at midnight and I needed to sign and give credit card information. Neither one told me when the discount expired when we met! Glad I didn't make a bad choice going with them!

Our family had our Garage Door replaces approximately 5 years ago. Right at the 5 year mark our…read moregarage ceased to work. It began to bend and bow, becoming unusable. Once this happened we contacted Dover and Company and they did not respond to us at all. It was at this point that we started a complaint with the BBB. We then reached back out to the company and they were willing to talk to us at that point. The owner stated that he would be willing to replace the garage door at cost. We indicated that moving forward with that option was not the company taking any responsibility they stated that they would be willing to replace the springs exchanging them with their heavier springs at their expense. We agreed to that and moved forward with getting them replaced. When the technicians from Dover come to our home they did not have the heavier and springs they tried to replace the existing springs with the same weight of springs that we had originally. The technician mentioned it and when we brought up the issue he had to contact his company to get the go ahead to replace the springs. Once that took place, the door was still not able to close. The Technician left at that point. We still did get a bill for this replacement!!! That is a large issue. Not only was it almost impossible to obtain meaningful assistance and a willingness to accept some accountability from Dover and Company but the replacement work was not what we were promised and then we received a bill when it was not warranted nor was the job completed. Dover and Company has proven to be not only dishonest but also does not stand behind their work.

If you're like me and you're frustrated by the big "sales pitch" experience with almost every…read moreservice out there, working with Chris at Main Street is like a breath of fresh air. Instead of being told what we need, being pressured into a sale, having numbers and data thrown at us to try to make our mind up for us, our meeting with Chris was more like having a cup of coffee with an old friend and talking about a project we had in mind. He does a great job of listening to what you want and exchanging ideas, not forcing his upon you. Once you've settled on a plan, he communicates regularly and oversees everything from start to finish. I feel we got excellent value for our patio door and storm doors, and the experience went extremely well. We could not be happier and are so grateful to have worked with Main Street.

Fantastic experience with Main Street Window & Door. Chris and his exclusive installer team did an…read moreexceptional job on my 11 new windows -- great price, flawless workmanship, and a lifetime warranty. Excellent service, I highly recommend calling Chris. Like others have said, he is like a friend your having coffee with, no sales pitch, just good honest advice.

Antcliff Windows & Doors, Burton, MI installed 4 windows, 1 sliding glass door. Matt & Mike…read moreinstalled, Neil was the salesman. The product we received was far superior to what Renewal By Anderson had installed the prior year and at HALF the cost!!! The wood looks great and after stain and poly, absolutely beautiful. That's what is expected when you ask for Anderson. DO NOT be fooled by the Renewal By Anderson ads. You will be very disappointed in their quality and you will pay double for the junk they install. I will be needing more windows replaced, will definitely have Antcliff Windows & Doors doing the job!!!

This was a pretty easy process as our contractor did the ordering for us . We rented a Home Depot…read more truck and picked our windows up ourselves. When my husband got there after taking a day off and renting a truck he was told they could have been delivered for 100 bucks ugh. Oh well. The windows are really nice and the price wasn't bad at all!

I wanted new windows in the kitchen because the temperature was always six degrees cooler there…read morethan in the living room in the Winter. The new windows went in during the Fall, looked great, and Matt even helped re-hanging the blinds - but I had the same temperature difference in the Winter. I mentioned to Rick and Matt about the cold air still coming in around the Windows. They said that it wasn't the windows, that I needed insulation around the windows. The insulation company who just worked on my house said: "I've never heard of a window install that was not insulated around the new windows. That is 100% his responsibility when installing windows. That's Windows's 101. That's not a service we offer." Rick did draw a picture of where he thought the insulation was needed as it's an old house (1905?), but the insulation company (RetroFoam) dismissed it, repeating that it's an issue for the window installer. I now think they were talking about different things. Rick was talking about insulation in the walls, RetroFoam was talking about insulation in and around the window channels. Now that Retrofoam has finished their work, Rick will be out Tuesday to go over everything and see if there's anything I still need. "How many businesses are that supportive after a job is completed - especially months later?! Thank you, Rick!"

We have had Energy Systems II do multiple jobs for us over several years. Years ago they replaced…read morea front door for us - the house was so crooked it took them the whole day to complete it, and we never had a problem. In another house we have had 3 sliding doors and 6 windows replaced, and the work was excellent. The big one? Vinyl siding the whole house and it looks wonderful. I love working with Rick (the owner) and Matt, both of whom are very nice, knowledgeable and do things the right way. I highly recommend!

The response to our request was quick and the estimate very fair. The repairs were completed…read morequickly and the area left clean. Simpkins Construction went over and above and Matt was great to work with. I highly recommend Simpkins Construction.

From the owner: Call now for more information about our home remodeling services.read more

Run away as fast as you can. Look at the workmanship below. We wish we had never listened to…read moretheir slick salesman. Alex NEVER came out to the house even after we plead with him to fix this. Shameful. Just shameful.

I have to take a few deep breaths before writing this review…read more We had Alexandria Windows come out to replace a few windows two summers ago. The communication and scheduling was lacking, so we were a little frustrated, but it didn't prepare us for the ordeal we were going to be dealing with. We live in an old house, 1920's. My husband expressed this many times, that appropriate measures would have to be taken as we had lead in our old windows and trim. I heard him over the phone as well as in person and he was assured they would take the steps necessary. The day the windows were to be replaced, my kids and I left the house. Two windows were in our daughters room, the other in our guest bedroom. One window was oriented the wrong way and still installed. The worst part was, after removing the old windows, the workers took leaf blowers out to blow debris out into the yard below and all over the rooms. My husband ran upstairs and yelled at them to stop, that once again, there was lead paint involved. They stopped and cleaned up, but not well enough. My husband wiped everything down afterwards, not trusting it was cleaned properly. A few months later, my daughter received test results showing elevated levels of lead in her blood. It was quick and not a single other person in our family had any detectable levels. I was livid. I'm still livid. I don't care that one of our windows is wrong or that it took forever to arrange communication. I'm livid that lead safe practices weren't followed as promised and my child had to pay for it. You can't put a price on that. Thankfully, she's grown, and the situation is under control now, but if you have an old house, I would absolutely not recommend this company. To the owner, if your business gives homeowners your word that things will be done safely and following safe standards, you need to follow through. Safety should be top priority. This could have had a very poor outcome.

Okay, so I'm giving them an okay rating. I love my new windows and patio door and the installers…read morewere awesome, and so were Phil and Mike. My issue is follow-up. I get that things are running behind right now, but how hard is it to make a phone call and say that? While the manager Ryan and I haven't seen eye to eye on some things, I do appreciate his effort to send someone come and help me with a user error after the installers left, and to return my phone calls in a timely manner. Also, the person who answers the phone mentioned something to my husband about thinking our house was a rental, and I'm not really sure what that has to do with anything or why she would have said it, but when my husband questioned her, she said she doesn't have to be yelled at and hung up on him. Now, I was not there when this conversation took place, but he told me that he did not yell at her at this point in their conversation. This is the only unresolved issue that we have with the company, and I would very much like an answer as to why she would have said something like that.

In 2013, my aunt and uncle partnered with Vinyl Sash for home improvements including a last minute…read moreaddition of a new vinyl garage door. Within a year, issues began with the garage door including massive water retention within the panels and pooling of water inside the garage due to faulty engineering in the garage door. They reported the issue and upon inspection, they offered to replace the windows on the garage door in late 2016. This did not solve the issue. Additional reports were made, additional inspections by the owner were met with poor customer service, blaming the customer, and lack of accountability by not taking ownership for an issue created by a faulty product. Fast forward to 2019, the issue is still unresolved. Vinyl Sash does not provide our community with quality products or customer service.

Unprofessional, took money for deposit and never completed job. Would not refund.read more

I hired this company to do flooring throughout my home then a few weeks later the floor BUBBLED…read morereally massive in the livingroom. I called, texted and messaged the owner at least 100 times and he READ my messages but never got back to me even though he GUARANTEED the work. He didn't respond UNTIL I requested a partial refund through Paypal and threatened to sue me rather than to come FIX his work. Now I have to pay $400 to have someone fix it and I'm LIVID!!! If you want crappy work that's not guaranteed like he says then don't work with this company.