More than happy with the amazing job Chris did. Excellent craftsmanship. Not only was he there as…read morescheduled, but arrived early. Also, when sending my online inquiry through his website, I was contacted daily quickly (within 40 minutes) after submitting the message. Chris came home, did an honest job, no hassle and fix my problem. Absolutely will hire again for any garage related issues I may have in the future and recommend to anyone.

I contacted the company about my garage door opener that wouldn't open. They replied and came out…read morequickly, which was great. They diagnosed the problem, made the fix along with a few other routine maintenance things like tightening the spring and relocating a few misaligned rollers. Soon after they left, the problem returned. I contacted the company and they sent one of the same techs out the next morning who took one look and told me the unit was shot and a new replacement was needed. Now, I was looking at a complete unit replacement after a repair that hadn't solved the problem. I contacted the office manager and she told me she would get back to me. Several days passed and I had to reach out again to request a solution. I proposed paying for the additional work they had done on the door itself and a refund for the failed repair but was denied and offered only a small discount on a new unit installation. I restated my concern but received no further replies. Unfortunately, the initial visit was very promising, but the company was not interested in solving my issue or "Guaranteeing Satisfaction" as their website states.

Andy is an amazing guy who does quality work with a great price and outstanding costumer service!!…read moreHe replaced my spring in March 2024. Today, my door ran off the tracks caused by a loose bracket. I called Andy and he was ringing my door bell 20 min later. He reset the cables, checked my rollers, tightened the loose bracket with bigger screws, re-tensioned the spring and was happy to do it. I was waiting for the bill and he said have a great evening and walked off!! I'm definitely using Andy for all my garage door repairs and I highly recommend him!!! I will definitely be tipping on my next repair. Awesome job Andy and thank you!

I called Andy from San Antonio TX. My mother who lives in Killeen by herself, has been lifting her…read morebroken garage door for months. (Today she expressed to me, her back hurts, so I had to do something). Andy said, he could come right now! He came IMMEDIATELY on Good Friday! (A holiday yall). He provided outstanding service, the issue was fixed in less than 10min. My mother loved his funny personality and said his customer service is top notch! We will recommend his services to everyone we know! Thank you Andy for being a God send in our time of need.

Drove over an hour to maintenance my garage. Responsive and friendly. Got the job done in under 20…read moreminutes. Highly recommend and will be using the business in the future!

From the owner: We offer exceptional garage door service, and repairs to the Central Texas area. With over 15 years…read moreof experience, our company takes great pride in delivering top-quality workmanship and outstanding customer service. We are dedicated to providing prompt assistance, including same-day and 24-hour emergency service, for all garage door makes and models. We also install garage door openers and program garage door remotes. Our services are now available in Temple, Belton, Harker Heights, Killeen, and Copperas Cove and the surrounding areas. For more details, please contact us. Affordable, Honest, and Professional.

Called them to give me an estimate on fixing or replacing my existing garage doors and it took a…read morefew days for them to come out. Once they came they measured everything and said that they would have to get back with me in order to get the estimate. It's been a few days and still nothing. Get the feeling they don't want my business or they forgot me in the mix. hope nobody else is experiencing this. Moving on

I called them for a service to repair my garage door. For that call they had a next dayvresponse…read more However, the tech did a substandard job and I had to call for a repair to the repair. It was scheduled 1 1/2 weeks. Time from 8-12 am. A girl with nice nails shows up at 11:50, spends 5 minutes looking at the issues, then leaves with no repairs. Tlod me that would try to get back out that afternoon. So I wait until 4pm to call and they tell me someone will be out sometime the next day. So, getting pissed, I ask if they really expect me to miss two days work waiting on them. The lady told me they call with a 15 minute notice. As if, we all work in a place that close let alone being able to get off work that fast. They are again, one of many central Texas businesses with low work ethics and no quality to their services at the price they charge. A hard no on quality, price and service.

We are new to the area, and when our garage door suddenly broke -- the locking mechanism failed and…read morethe door completely fell off the rails -- we didn't know who to call. I'm so glad we found this company! They sent out John, who was an absolute wizard. He quickly diagnosed the problem, explained everything clearly, and worked some serious magic getting our door fixed and running better than before. As newcomers, having such a professional, helpful, and friendly experience meant a lot. Highly recommend them -- if you need a garage door expert, this is who you call!

Great customer service! Quick and courteous! John arrived earlier than expected. He was…read moreprofessional from beginning to end as he fixed my garage door. Even made small talk with me as he worked. My garage door is now working and all for a price I thought was so low, I hurried up and paid it before he realized his mistake, lol. Excellent work A1! I appreciate good businesses like yours.

Enrique did an excellent job with installing a new garage motor and making sure that everything…read moreworked well. He did a very thorough job of explaining the issues with the garage door and was very personable and friendly throughout. Thanks so much!

The team did excellent work, with an even better price. Highly recommend. They were able to come…read moreout same day with no extra charge.

Excellent service and reasonable costs! Highly recommend using them for your garage doors!read more

Yall suck. I called at 8 last Monday morning to get my door fixed. The very unfriendly lady said…read morethe commercial guy just stepped out and they would call back when n he returns. I called at 8 Tuesday morning and asked the unfriendly lady if the commercial guy had stepped back in yet since I hadn't heard back and she said let me see what's going on. I told her never mind as I already found another company and had it scheduled without any problem. This is the 3rd times I've had issues with Waco overhead doors. My new go to company is Mansfield Overhead doors. They are simply awesome. Great communication and friendly people. ​

Technician was on time, professional, courteous, and knowledgeable. Gave me options and…read morerecommendations. Work was completed quickly and explained before he left. I'm thinking of buying a new garage door and will definitely return to Precision Door.

Complete waste of my time and the technicians time. Had them out to assess cost for a pretty…read morestraightforward repair I did not want to go through the trouble to do myself. Was given initial quote that exceeded the cost of new garage doors. After I complained, it was stepped down to a quote for repairing the obvious mechanical issue. Still outrageously expensive and a complete waste of everyone's time involved. Technician was completely appropriate and I don't fault him, but I will never call this company again.

I called DW after a general contractor "fixed" my garage door and it no longer contenected to any…read moreremotes. DW were very helpful over the phone when requesting service he asked a lot of follow up questions to determine what the issue might be before even showing up. They showed up the next day and we're able to help determine the problem and even fixed other small issues I didn't notice (at no extra charge). Definitely would recommend for reliable, affordable anf friendly service.

From the owner: Reliable and swift repairs for all garage door issues, ensuring safety and functionality with…read morequality parts and effective procedures.

I ordered a garage door March 22, 2021. I have yet to receive the garage door. I called several…read moretimes, the communication was nonexistent and the owner acts clueless everyone I speak to him. I asked for a refund and was told that they were none so here I am 7 months later, after being told the garage door would take 6-8 weeks, with no door or no refund. I will be pursuing legal actions.

From the owner: Our business specializes in making our customers feel like celebrities. We provide a range of…read moreproducts and services, and go above and beyond your expectations to deliver expert services.