Everyone was very friendly. The service was quick and the best price. I will go there for all…read morewheels tires breaks oil changes and any other service they provide. Tony and Jason were the guys that helped me

This is my 4th visit since moving to the area 2 years ago. Have purchased tires for two cars…read more Friendly service at each visit. Today they got me in quick (tire repair) and the car was ready before I was!

They rotated & balanced our Michelin tires the other day on our Sprinter at no cost. I appreciated…read moretheir quick work & attention to detail. I also love their prices on tires.

Amazing prices, professional workers who let you know all the details and break downs of what…read morethey're doing, saved my ass in a bind when another company screwed me over. Their prices are unbeatable.

This place is phenomenal! Customer service is top-notch…read more Both Micah and Bruce at store 269 in Central Point deserve corporate recognition for their above and beyond decorum.

Amazing! After an hour of free-to-me checks and excellent service, complimentary popcorn, and…read morespotless bathrooms, this is the third time I have been so pleased with Les Schwab!

Good service, good price, good people . They offer good…read morequality products and services at a fair price with great customer service

Salt of the Earth people. And fine mechanics. The front office is full of automobile enthusiasts…read morewith fine taste for quality, durability, functionality, and style.

I live on the coast and was in Central Point for a week because of a family member's illness. The…read moreweather in Central Point was snowy and icy while I was there, and the weather I was driving back to on the coast was windy and rainy. My nerves were already shot after a scary, worrisome week (that thankfully ended well!) and I just wanted some safety reassurance, so I stopped by Firestone to ask if they'd take a look at the pressure in my tires before I made the drive back home; I had super precious doggie cargo in the car after all! The Firestone staff told me to pull right up to the garage, came out and checked my tires, added some air, and that was that. They didn't charge me a cent. It was such a kind gesture, and the service put my mind at ease before the long drive home. I found the folks at Firestone on Table Rock Road to be good people. Take your vehicle there!

Right before closing, two employees at Firestone went above and beyond to help us, and I truly…read morecan't say enough good things about the experience. Even though it was the end of their shift, they were patient, kind, and never made us feel rushed. They took the time to thoroughly explain everything, made sure we felt comfortable and taken care of, and showed genuine care and professionalism throughout the entire process. It's rare to receive that level of service these days--especially right before closing--but they exceeded every expectation. Because of their dedication, attitude, and willingness to help, they turned what could have been a stressful situation into a great experience. Firestone is lucky to have employees like them, and they absolutely deserve recognition. We will definitely be back and will recommend this location to others.

Had a need for a tow on labor day and they came quickly! The tow driver used great care on a tricky…read moresituation and was very diligent. Would highly recommend!

My family were stranded in Cave Junction after our car broke down. This happened on Easter Sunday…read more After many shops turned us down, after hearing our story of 2 little kids being stranded, Dylan, the owner personally rescued our car on an Easter Sunday driving multiple hours taking it to the dealership in Eugene. I cannot recommend him more highly because of this.

I have a cabin in Scott valley and because of COVID I haven't been there in a year so my truck just…read moresat there and the company (not Tim's auto) I had supposedly taking care and using the truck as a shop truck didn't do their job and cold started my truck. I'm sure they hadn't run my truck in over a year so they just jumped in and start it which ended up sticking a valve. They handed me back the truck and said it runs rough because of bad gas to just get good gas in it and it will be fine. They lied the truck wouldn't even start the next day and the company is closed on the weekend Then I call Tim's auto, Tim answers the phone I tell him the issues and he tells me he will come get it. I say no need I have insurance they will come get it he tells me no I have my trailer ready to go. Tim came and got the truck for free then knowing that I needed the truck worked late to get my truck back to me with in a day and kept me in the loop on everything that's going on. You don't find this in many shops and he's honest something that truly doesn't happen much any more specially when dealing with older model vehicles not everything can be diagnosed on the computer. Fantastic service and a quality mechanic thanks Tim

Never go to Tims automotive. Got my car back today and it's totally fucked. These guys had my car…read morefor 15 months and never fixed it. Plus, he sold the business months ago. They never call back and just ghost you until they want money and then lock the gate till you pay. Total scanners! Beware!!

I went out early to fill up this big gas guzzler Suburban SUV at the Costco here in Medford. I…read moreguess this Costco is not technically Medford but it might as well be. The lines were not too long and I got in. I guess they have attendants to fill you tank here on Oregon or I think you have the choice to fill your own. They're scared you'll blow up the place, gosh I wonder how many gas stations exploded cause someone was pumping they're own gas? I get to the guy and ask can you clean the windshield too? NOPE! so much for full service! This gas hog was almost empty so I sat for awhile while it filled. Used my Costco Citi card to get back 5% back at least. Gas was cheaper here than any other place especially like a Chevron. I do like that the hoses extend to either side of the vehicle, so it doesn't matter which side you pull up on.

Costco and Fred Meyer consistently have the best, most competitive gas prices in Southern Oregon…read more My husband, who makes it his business to constantly check on this, ensures that these are the only two places where he buys gas for our cars. Thank you, Costco!!!

Gil's Point S Tire in Medford is very eager to take your money for new tires but that's about where…read morethe enthusiasm ends. After they charged my deposit, they suddenly "couldn't fulfill the order," yet made every excuse possible to keep the deposit rather than just cancel cleanly. It feels less like a tire shop and more like a trap for anyone expecting honest service. If you like paying for nothing and arguing for refunds, this is your place. Otherwise, take your car and your sanity somewhere else.

Fantastic service, got everything done in a timely fashion…read more No haste or complications, and my new wheels look great on my car.

We were passing through Medford towing a 20k lb toyhauler with our Ram 3500 duality. On a quick…read morevisit to crater lake, we noticed a shimmy from the front passenger side. Got back to our RV and noticed the front end seemed toed out by about half an inch. Called a couple shops that were getting 5 stars on yelp and they highly recommended custom automotive. Talked to Roy and he worked us into his schedule considering our travel plans. He called out a broken belt on one of the front tires that we had not noticed. Being carpy OEM tires we decided to have them all replaced which required us to go to a tire shop. What Ram puts junk tires on a $70k truck I can't understand. Roy had us bring the truck back to him so he could recheck the alignment. Truck drives like it should have off the lot. Roy and team managed our issue, performed their alignment and inspected our front end to ensure we were safe to travel and the cost was extremely reasonable! Thank you Roy and custom automotive for taking care of us. You guys are awesome.

These guys are very knowledgeable, honest / fairly priced, thorough, efficient, and nice…read more Everything you look for in a mechanic! I highly recommend. Thank you SO much for helping us out when we were in need of service! You guys are AWESOME!!!! -Samantha and Tony :-)