It was great to find Action Auto. I bought a 2005 Legacy sedan that I suspected had a head gasket…read moreissue as is common in these Subarus. Travis at Action Auto got back to me right away when I requested a call, and he was able to guide me thru what they can do to find the problem and also that they'll work with me as to repair priorities. After bringing in the car and having the mechanic go over the entire car, being able to have an honest conversation about what needs to be done....everything was explained to me in detail and my questions were answered with care and patience...helped me so much. I found their pricing fair and Travis detailed each item and went over what was involved in repairing each issue. I highly recommend Action Auto. They've been in business for over 40 years and their expertise and kindness, along with expert knowledge of vehicles, inspires confidence. This is my go to place to all things car related. Huge thanks to Travis and the crew.

Awesome service and very knowledgeable. Got to my needs as soon as I went inside their shop.read more

Smart, competent, friendly people. What else do you want? If you live anywhere near Medford and…read moredrive a Honda, this is where you should take it. Don't argue! Just do it. And if you're wondering what my Honda needed? Nothing! I had concerns about the brakes, but 15 minutes up on the lift led to a clean bill of health ... at no charge.

This is an outstanding shop. Our 2018 Pilot was due for its 60k service…read more They changed the required fluids and inspected everything (brakes, tires, ect.) We are very pleased and will use them again.

Pete is honest. He is very knowledgeable. He works hard. He is very flexible, trustworthy. Him…read moreand Eric are a great team. I think this shop is one of the last of a dying breed. I really hope small shops can remain a place for repairs instead of dealers and franchises.

Been using Hurley's for years and always leave with a smile!…read morePete is honest and fair wants to help not rip you off. So refreshing in today's car repair world. Work is always great quality. Pete is also a pleasure to talk to which is an added bonus. Now my adult kids are taking their cars to Pete. I highly recommend!

While no one wants their car to need work, the Automotion crew makes it much more pleasant…read more They've taken care of me and my Ford for years, always explaining what was needed and my options. And at a very fair price. My car is always ready when they've said it would be.

They took a look at my car and determined nothing was wrong with it - I walked away without being…read morecharged. I know most places would've charged me for the time to look over it and drive it. I appreciate the ease of mind knowing my car was thoroughly checked and it didn't cost me an arm and a leg. I will be returning if my vehicle has issues in the future!

Great repair on my Subaru outback. Front office staff courteous and calls back. Loved that they…read moresent me pics of what actually failed on car.

We are a transmission shop from California, our customer broke down in oregon with a faulty cooler…read moreline clip that left the customer stranded along side the road. The vehicle was towed into Dustys transmission and they were able to fix the problem, and get the customer out the next day. Dalton and his crew are professional and efficient and I would recommend them to anybody with transmission needs. Thanks Guys we appreciate you! Hartnell Transmission

Tiny was very kind and helpful when I called to replace my Alternator. He was fast and turned out…read moreto be less than I initially anticipated. Great customer service, nice clean shop. Highly recommend

We were passing through Medford towing a 20k lb toyhauler with our Ram 3500 duality. On a quick…read morevisit to crater lake, we noticed a shimmy from the front passenger side. Got back to our RV and noticed the front end seemed toed out by about half an inch. Called a couple shops that were getting 5 stars on yelp and they highly recommended custom automotive. Talked to Roy and he worked us into his schedule considering our travel plans. He called out a broken belt on one of the front tires that we had not noticed. Being carpy OEM tires we decided to have them all replaced which required us to go to a tire shop. What Ram puts junk tires on a $70k truck I can't understand. Roy had us bring the truck back to him so he could recheck the alignment. Truck drives like it should have off the lot. Roy and team managed our issue, performed their alignment and inspected our front end to ensure we were safe to travel and the cost was extremely reasonable! Thank you Roy and custom automotive for taking care of us. You guys are awesome.

These guys are very knowledgeable, honest / fairly priced, thorough, efficient, and nice…read more Everything you look for in a mechanic! I highly recommend. Thank you SO much for helping us out when we were in need of service! You guys are AWESOME!!!! -Samantha and Tony :-)

While traveling through Medford my check engine light came on. I used my hotel WIFI to read reviews…read morewritten on local repair facilities. I saw one for Sunrise Automotive where the owner, Abraham Jibrin, had responded very thoughtfully to what appeared to be an unjust customer complaint. I chose his shop based on that and also some good reviews I saw. He serviced me immediately due to the fact I was traveling. He used his diagnostic device and then asked me what happened just before the light came on. I told him some liquid had spilled in the center console. He told me there was a short in the vehicle computer and we got it all resolved in less than an hour. His rates were very reasonable. He was quite conscientious in his approach to the job. He was equally competent. He told me he'd emigrated from Nigeria, gotten a degree in the Netherlands and then come to the US. A really fine man to do business with.

Abraham saved me a lot of money and he was just being honest. He won't try to sell you any…read moreunnecessary repair and will tell it like it is. Worth his rate!

I have a cabin in Scott valley and because of COVID I haven't been there in a year so my truck just…read moresat there and the company (not Tim's auto) I had supposedly taking care and using the truck as a shop truck didn't do their job and cold started my truck. I'm sure they hadn't run my truck in over a year so they just jumped in and start it which ended up sticking a valve. They handed me back the truck and said it runs rough because of bad gas to just get good gas in it and it will be fine. They lied the truck wouldn't even start the next day and the company is closed on the weekend Then I call Tim's auto, Tim answers the phone I tell him the issues and he tells me he will come get it. I say no need I have insurance they will come get it he tells me no I have my trailer ready to go. Tim came and got the truck for free then knowing that I needed the truck worked late to get my truck back to me with in a day and kept me in the loop on everything that's going on. You don't find this in many shops and he's honest something that truly doesn't happen much any more specially when dealing with older model vehicles not everything can be diagnosed on the computer. Fantastic service and a quality mechanic thanks Tim

Never go to Tims automotive. Got my car back today and it's totally fucked. These guys had my car…read morefor 15 months and never fixed it. Plus, he sold the business months ago. They never call back and just ghost you until they want money and then lock the gate till you pay. Total scanners! Beware!!