warning to all Affiliates this company does not known what one hand with the other. Gave the a…read moreQuote for and suv and a sprinter. everything was lock. had the deposit moved all of my ride around for that day.Not even 48 hour later they cancel.did not pay us for the cancellation fee.Do not even offer the company does not care. DO NOT WORK WITH THIS COMPANY

Beware - Bait and switch and dishonest VIP account manager at Zbest Limousines…read more I wanted a limo so I contacted Zbest Worldwide. Bill Milleker (VIP acc mgr) sent an email that contained the pricing for the Limo bus, Executive bus and a Shuttle bus. We agreed on the most expensive one - Limo bus. A day before the event we received a confirmation text. The day of the event (Saturday) the driver showed up with the Executive bus, not the one we ordered or put a payment on. He said the A/C was broken on the one we wanted. On Monday I talked to Bill and asked him about the bait and switch. He said the A/C was broken. I told him we did not receive a call giving us an opportunity to change our choice of bus. He said that was an error on their part, apologized. and said a call should have taken place. I told him I did not get the experience I wanted, the Limo bus I was told I would get, and I was upset. He said the A/C was broken and I told him that's not my problem - it was theirs. He said that we used the Executive bus for an extra 3 hours and he would not charge us for the 3 hours to make up for the wrong bus and no call. I asked him if he though I was an idiot. I used his email on the pricing and explained that he was trying to get me to pay more for the Executive bus (that he sent) than it would have cost if I had ordered it and used it for the extra 3 hours. My original payment for the Limo bus was more than the total would be for the executive bus plus 3 extra hours. At this point his whole demeanor changed and asked what I wanted to make it right. Think about that for a minute. He was trying to make more money on me after they sent me the wrong bus. Is that their business plan? It makes me wonder if the A/C was broken after all. Is this their way of double-booking limos then overcharging customers for the switched Limo bus? I invite anyone who has had this happen to them to post your remarks. This will call them out for dishonest practices and warn future customers. And used car salesmen have a bad rap.

We needed a large vehicle to carry a large number of wedding guests from the Federal Hill venue to…read morea dive bar in Fells Point for the after-party. Rez from Zulk showed up on time and waited while guests straggled onto his vehicle, then headed out. Then (for no additional charge) he returned for a second load of people who didn't make the first trip. We were so impressed with his patience and professionalism. He really helped make our daughter's wedding wonderful. Zulk is a local Baltimore business and not a price-gouger like other transportation companies we looked at. You really cannot go wrong with them!

I highly recommend this transportation services. Our driver was professional, courteous, friendly…read moreand on time. The ride was so smooth and we got to our destination safely and in no time. So much fun. The quality of service is outstanding.

I am not someone who typically writes reviews, but this time I felt compelled to do so. In a world…read morewhere business people with integrity are becoming increasingly hard to find, Jonce, the owner of Bayside Limo, deserves to be recognized. After calling 17 different companies -- yes, I am not kidding, I actually built an Excel spreadsheet to keep track -- I finally found this one. From the very first conversation I knew it was different. Out of everyone I spoke to, Jonce stood out as professional, straightforward, reasonable and genuinely a pleasure to deal with. He took the time to make me feel completely at ease about renting a party bus for my daughter's high school prom. As any parent knows, organizing a party bus for a group of teenagers is no small feat -- and our booking did not go without its challenges through no fault of his own. At every turn Jonce handled things with professionalism and integrity. I highly recommend Bayside Limo without hesitation!!!

I genuinely have no idea how this company has any decent reviews. We had a reservation until…read more12:30am. From 12-12:30am our driver was completely MIA and totally unresponsive. When we finally got ahold of him, almost 10 full minutes AFTER our reservation was over (which I was only able to do after leaving the venue to call him), we agreed to extend our time (not that we had a choice at that point) for a total of $165. We were off the bus by 1:40am (for a total of 1 hour and 10 minutes extra time). The next day, the company had charged us $247 (for 1.5 hours), despite our agreement on the cost, and despite us only going over by 10 mins (again, not entirely by choice). When I reached out to the company and explained that we agreed to $165 (again, only bc we were left with no real option), they were completely unhelpful and threatened small claims court if I disputed the charge with my credit card company (LOL). I'm sure there are other reputable car companies in this area, I'd look elsewhere. This level of utter unprofessionalism over $82 is a joke. Update: "Entire charge" in this instance meant the $247 extra I was charged, rather than the $165 I had agreed to (which was explicitly clear in my texts where I say I am only taking issue with being charged an extra 30 minutes for what was only an extra 10 minutes after being FORCED to extend our time). You would have known that had you bothered to ~even attempt~ a professional resolution (eg, perhaps a single question or a hint of an apology) instead of being immediately hostile and asinine---the below excuse seems like a lame attempt at pretending your response wasn't totally unreasonable (which it was). My review is accurate in all respects, including the timing. Being a "small business" doesn't excuse shoddy customer service and scam-y business practices.

We used CurtisE for our recent family vacation. They were both prompt and patient and helped with…read morethe bags while I set up the car seat for my toddler son. Great taxi company. Prompt and professional.

Scott was called last minute when another taxi service was not on time for a 6am pickup. He was…read moreable to respond and pick me up for a ride from Odenton to BWI in ten minutes. I am very thankful for his quick response, especially with the last minute call just before 6am.

This company really provided the best service I could imagine. They were flexible when working out…read morethe details for my winery tour and sent us the best driver. He was patient and got us every where timely and safely. We had the 28 passenger black sprinter and it was very nice. Spacious and beautiful for my girls. I'd recommend this company over and over!

RSTQ provided an awesome birthday transportation experience around DC. The team was great at…read moresharing what to expect and what the Sprinter limousine would look like beforehand. On top of that, our driver was great at meeting our needs, such as providing ice during the trip, keeping us informed about where we would be picked up during our stops, and answering any questions we had! We would 100% book again for any transportation needs in the future!

I recently booked with Culdesac Chauffeur and was so pleased with my experience…read more I had not seen my sister since pre-pandemic. Once everyone in my family was fully vaccinated, we began to plan the long awaited reunion. Since I wasn't entirely sure of her schedule, I wasn't able to book until the day before we needed the driver so I was very happy that Culdesac was able to accommodate. From my initial phone inquiry until our drop off, every interaction with the business was professional. During my first phone call, I was able to book a driver for 5 hours to take us to a winery in Virginia. The winery is located over an hour away, so it was nice to be able to relax and not worry about driving. Everything was pretty seamless. Our driver (Rachid) was so professional and even arrived a few minutes early. He was a safe driver, kind and accommodating despite the non-stop storytelling and giggling between me, my sister and a childhood friend throughout the entire ride. Their pricing was upfront and pretty in line with quotes that I received from other businesses as well (and pricing was pretty transparent which I appreciate!) Thank you Culdesac for helping us make a very special weekend, safe and stress free.

A group of us was visiting Washington, DC for a hockey road trip…read more Two months prior to my trip, I emailed Culdesac, along with 2 other competitors for a price quote. Culdesac not only contacted me the same day, but they were the only ones who provided me with any form of communication, and I've yet to hear back from the other 2 companies. That alone catapulted Culdesac to 5 star status in my book! I had 11 people in my group and was suggested a 14 passenger Mercedes Sprint Van, picking up from IAD to downtown Washington for $275, which included tax and gratuity. I believe I spoke to Sammy, who was very helpful and friendly. Fast forward to February... The day before our trip, Sammy called me to reconfirm, and sent me our driver's name and number. A hiccup happened to our trip, and I sent Derek a text to come to the airport earlier than we agreed upon. Culdesac called to verify we needed an earlier pickup, Derek kept me in the loop of his transit time, and he came to the spot we told him we were at. Super professional! We decided to use Culdesac to take us back to the airport. Again the day before, I got a call and email reconfirming my pickup at 1:30 pm. We were told that Derek was going to take us back, but unfortunately a hiccup occured where his appointment was going to run over, so Derek texted me that someone else will pick us up, and not to worry. A few minutes after the text, Culdesac called me to say Derek was being replaced by Sam, and they texted me his number. Sam arrived at 1:15 in a 20 passenger van, just as nice as the Mercedes Sprinter, and even newer! It was also handicapped accessible, which was a good thing to remember if someone was disabled. He was just as courteous and got us to the airport safely and quickly. I honestly believe this company deserves 5 stars. They were professional, easy to get a hold of via email and phone, and communicated with me from start to finish. They charged my card after the service was completed, and the tip and tax was included in the fee. I would gladly use them again if I am back in the DC area.

I called this service to help an elderly man in need of a ride to the local grocery store. After…read morecalling once the phone rang about 6 times before I decided to hang up then try again. On my second time trying to call the phone rang about 5 times, then a representative answered. After giving the reason for my call, pick-up location, and destination I was told the wait would be 45 minutes. That's a fairly long time considering that I was only 5 minutes away, and the destination was a short time away as well, but I decided to wait anyway. After waiting about 20 minutes, the elderly man decided to cancel the taxi cab pickup. When I called the company back they seemed unbothered by the cancellation. Not as if they should seem bothered, but it just seemed as if they were happy to have the pick up cancelled.

Amazing taxi service with 5 star class. I needed a ride to the airport from Laurel at prime time…read moretraffic.The cars are clean and lovely- like a limo. They never smell of cigarette, etc. Also you can pay with credit card.  Super reliable and on time. I will never call any other cab company again. These guys are the best.

Terrific Service!!! I have used many limo/car services in the past, but they don't compare to these…read moreguys. It was so easy to make reservation it literally took only about 5 minutes to talk to representative on the phone and get the limo booked. David was great at giving us options for different cars for our trip from airport to our hotel. During our pick up at airport our driver was waiting for us with a sign at baggage claim. We didn't have to go all around the airport looking for him. We got a great limo for our ride to downtown. It had nice cold bottles of water waiting for us. We really loved the overall service that we received from booking to actual trip. They really made our trip so much more special. Thank you!!!

I booked a limo for my daughters wedding 2 months in advance and confirmed the limo the day before…read more The day of the wedding a 14 passenger party bus shows up to take the parents of the bride and our elderly parents to the wedding. I asked the driver where the limo was and he said the AC was broken. I asked if there was another vehicle that could take us and he said no. My parents struggled to get in the bus and did not ride with in the bus on the way back from the church. I was not notified of the vehicle change nor did anyone call to apologize. The driver was very polite but knew that we were very unhappy. I called the manager the next day and he said he would look into it. They issued a small credit but did not apologize. Would not use this company agsin