If I could give zero stars, I would. Rude customer service representatives and a misleading name. I…read morehad a safety concern regarding the airport shuttle and thought they were in charge of the airport shuttles. The representative rudely accused me of lying when I said I had googled "BWI airport shuttle customer service" and this company's number was the first number that came up. After I told the representative I did not want to continue the conversation and ended the call, I received repeated calls from multiple numbers, including the main numbers and then the representatives' personal cell phones. They would call again immediately after I declined the call, and this persisted until I blocked them. I blocked several numbers, but additional calls kept coming in from other numbers. I did not consent to this repeated contact; this behavior is considered harassment in the eyes of the law. Disgusting and unprofessional behavior. Please do not give this company your business, ever.

After the driver was 15 minutes late to pick me up for my flight, I had to call and cancel and…read moredrive myself to the airport. If I had waited any longer, I would have missed my flight. I've called and emailed to try and have my $$$ refunded but they haven't replied to my email from over a week ago and their voicemail box is full. I wouldn't recommend this service to anyone.

Wonderful service! I…read morehad not heard of this company and found them from a basic Google search. Communication was easy and response was quick to make a reservation for an airport transfer. The driver arrived on time and appeared professional. The ride to the airport was smooth and quick with light conversation. I will absolutely be using this service again and again. Glad I found it!

Excellent service, top notch and safe driving, comfortable vehicle. You'll feel like a VIP in a…read moreLegacy Sedan. Flexible, professional, and knowledgeable about area restaurants and what to do. This is by far the best car service I've experienced.

I needed a driving service for an upcoming surgery, and found Brian on Yelp. So glad I did - he was…read morevery communicative when scheduling times for my surgery drop off and pickup. He was prompt. And he was even kind enough to help me walk up the stairs to my front door after my medical procedure. I highly recommend Brian, and will definitely reach out again for future service. Thanks!!

Awesome person and driver. He is prompt, kind, and affordable. The vehicle is very spacious and…read moreclean. A+ for me.

Easy to book online and to answer questions via phone. Driver was safe , prompt and courteous…read more Vehicle was clean. Great option for transportation in an area where other options may be limited particularly early in the morning. Trip was from Chesapeake Beach to Baltimore's airport. I appreciated the text updates as well.

Everything went fine. On time. Clean car. Easy contact and communications. Knowledgeable driver…read more Will use again.

The taxi was late but I wasn't told this until I called. Then the replacement was later than "a…read moreminute away". He was courteous although unprofessional. Call me old fashioned but I don't expect my driver to curse while driving. Great way to stress me out before going to the airport.

Tim always provides the best prices and service (especially for the military)!…read more He picks up the calls and will even text. You can set up appointments for future dates as well, which makes it nice if you have something such as a flight to catch. This service is always on time, but keeps contact if there's traffic and may run behind. I've had nothing but awesome experiences so far and I know my friends and I are in good, safe hands when we use Tim's Taxi service!!!

I cannot rave enough about my transportation from Dulles Airport to Pikesville, MD (a 1 hour and 17…read moreminute ride). Not only did Angie arrive on time, but she was early (I flew the red eye and landing at 6:52AM). I do not fly into Dulles often so I do not know my way around the aiport well but she helped me get out of the airport and greeted me with a warm friendly smile. This included multiple phone calls on my end, and she answered them with a positive attitude every time. The car was very clean, and the conversation was pleasant. I was in town to surprise my mom for her birthday and she went out of her way to help me with the surprise. The ride was very reasonably priced and I know who I am going to use every single time I fly in and out of Dulles. Thank you so, so so much! Brooke

Words can't really express how pleased and satisfied I am/was with Angie and Keith with Scott's…read moreservices. They were incredible from the first contact to the final drop-off. When I started my search for a limo from the airport to the hotel I was consistently finding rates of over $100; Angie beat that price. She provided a Lincoln Town Car for about the same rate that most services wanted for a multi-stop van. Keith was our driver for three- of four trips they provided. He was one unique individual - WOW! He was a trip all by himself. The car was spotless. He had fresh bottles of cold water. He was entertaining and informative. And Angie herself picked us up for the last ride. She's a special lady. We had a number of bumps and hurdles - and all were overcome simply and easily. We had to change times, destinations, and added a separate trip at an odd time when our ship was delayed in port. The ship delay prevented us from making our plane flight home so we had to schedule an unexpected stay at the hotel, a ride from the cruise port to the hotel, and change our original ship-to-airport shuttle to accommodate the extra night in Baltimore. Angie and crew did it without fuss or problem. I've got Scott's, and Angie in my Contacts for the next trip to Baltimore or D.C. I will used them again and highly endorse them for others.

Uber is horrible The worst customer service ever. Never use them. The driver was drunk. Never…read moreagain. And he couldn't speak English

My wife was scheduled to arrive at BWI from L.A. last Friday evening and needed to get to her hotel…read morein Arlington. I called several car services, shuttles and taxis trying to find that desired combination of the most reliable, safe and affordable. I considered Uber as well but for her first time in an unfamiliar city, I wanted to keep her from having to juggle bags, laptop and backpack while using a cell phone - plus I would feel better if there was a ride already waiting as she exited the terminal. With only a handful of YELP reviews, I was hesitant about using SAFE RIDE. I phoned other companies first. Some were cordial but not very friendly. A few that were warmer were insanely overpriced. After speaking with Bacar, he won me over with his kind demeanor and his understanding of my concern for my wife. He quoted me a fair and reasonable rate and assured me she would be well taken care of with his drivers. He wasn't pushing to sell me anything, just telling me how they work. I got a good vibe from him so I booked the ride. Now that she's back home, I can say that my instincts were good. When she exited the terminal, the easily identified shuttle was waiting. Her driver, Ousmand was kind and helpful and got her safely to her Arlington hotel sooner than expected. Her ride back to BWI a few days later was also good (for the most part). The plan was for a 9am hotel pickup to make a 12pm flight however a few minutes before 9, Bacar called her to advise he was going to be delayed a half hour. This was not well received by her as she likes the stress-free assurance of getting to airports early. When traveling for business, her company arranges all ground and air transportation and the limo service is always early for her pickups so this delay was a first for her. Bacar knows the region and traffic patterns very well so once he arrived at around 9:35am, he apologized and assured her she would get to BWI in plenty of time to check in and board. They got there safely about 50 minutes later. She got to the Delta gate about an hour before departure so while she was a bit nervous about the 35 minute delay, it all worked out. She told me that Ousmand and Bacar were lovely men and they had pleasant conversations during the rides. At the end of the day, I was glad she was in good hands especially in a city she visited for the first time. There's a chance we might be headed back to D.C. this summer. If so, I will absolutely use SAFE RIDE again. Thanks Bacar!

First Priority Transportation = smooth sailing. Great, friendly, and thoughtful service. It's nice…read moreto know, when you are departing or arriving, someone you can trust is transporting you. Using Uber or Lyft for airport rides is the equivalent as "rolling the dice." When I am traveling, it's nice to travel stress free.

Bradley was on time, professional and his ride was beautiful. We felt like celebrities !!!read more