This place had a lot of negative reviews and it made me nervous! But I got a very basic pedicure and all was fine. Price of $35 felt fair.

I WOULD LEAVE ZERO STARS, if I could. FRAUDULENT! SCAMMERS!!! I made appointment for acrylic overlay. I had an old gift card for $50 which I asked them to swipe ahead of time to ensure it was still valid. all clear. I noticed the price list stated $60 for a new set. So that's whatI ordered. I selected my usual Essie colour. Lady came over saying, "No, No, gel here". I did not want gel but opted in due to less dry wait time. 'Sue' was the technician. as she prepped my nails, I pointed to one. I would like the all this length. My natural nails are currently practically nubs. I usually get the acrylic to extend ever so slightly. I explained this to her. she said ok. then pulled out the tray of plastic tips. I waved no tips. we went in for a few minutes. yes tips.no tips. I explained to just extend acrylic verrrry slightly. she said that she could not. Sighing....very well. All done. ok, $100. ......,,Pardon me? I did not get a mani/pedi. Just a basic full set. lady points to price list. "Tips!". I explained that I didn't even want tips. TIPS ARE NOWHERE ON THE PRICE LIST. These nasty thieves charged me AN EXTRA $40 for plastic nail tips!!! Never have I ever been charged for nail tips! it's embedded in the price for a full set. Save your money. STAY AWAY FROM THESE STATEN BOYS SLABD BASED SCAMMERS HERE IN WEST WINDSOR, NJ! read more

Butterfly Nail Studio - Is THIS worth $100? - Nail Salons Near Me - Princeton, New Jersey

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I got a pedicure at Butterfly Nails and the tech did an amazing job. My legs and feet got the best massage and I am ready for all of the end of year activities with lovely toes. read more

DO NOT GO HERE. Horrible salon. Really unsanitary. They don't disinfect the tubs for the pedicures or disinfect the tools. They will use the same dirty tub from the person before on a new customer. It's honestly gross and kinda disgusting. Then the lady upfront had the audacity to tell me that a 20% tip was MANDATORY. It never said that anywhere. It said 20% tip recommended. Don't tell me what I have to tip! And if you have a tipping policy make that clear before the service is done! Very unprofessional and overpriced. read more

definitely don't recommend to anyone unless no places are open and you need your nails done that bad. the lady cut me like five times and I said ow like 20 times yet she still kept cutting me. I asked for almond tips and it looks like they did this with their eyes closed when she was doing my she did not care. She did it in like two seconds. this lady kept switching me and this girl out for seats and I met this nice lady that did my nails because I guess they were too busy for me and she just cut it in with bubble bath and we were having an amazing conversation and I tipped her and while I was walking away, they took the tip away from her and gave it to the lady that did horrible on my French so I definitely do not recommend they are so selfish rude people and I never ever going there ever again definitely DO NOT recommend. I wouldn't even put a star, but I have to put a star in order to post this post, but I wouldn't even put a star. I would give it a zero. read more

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Don't recommend for dip powder. Also lady tried to convince me to uv gel instead and even tried to tell me how much I should tip. Pedicure was nice though. read more

I went to butterfly nails today with two of my friends, we each got one acrylic set, and One pedicure say that the pedicure was OK. It was just like any other pedicure. My friends were burning though. Get the massage was pretty good and I am only giving one stars for the pedicure only. When we got our manicures, we each paid $100 when the lady owner said that she would give us each a discount for $80 which she never did. My one friends nails turned out good but they cut her six times and I'm not exaggerating. They literally made her bleed six times on each finger. my friend got starfish which they look like blobs and not even like looks like she tried. I got French tip with a blue order and there is a gap and it looks like a child did my nails if I'm being honest, the child would probably do better. it took us 3 1/2 hours just to get our pedicures and our manicures, which is outrageous. they were five girls just on their phone not doing anything when there were three of us, including my friends Grandma and there were two people doing nails. which also probably made the process slower. We left the salon with very weird looking nails, and my nails have air bubbles and arebumpy read more

I went in on Sunday asking for a full set of acrylic with gel nail color on top. I was charged $100 for an almond shaped full set with 1 color and two nails with glitter! And 3 days later, one of the nails is chipped!! Not worth $100!! read more

Butterfly Nail Studio - Already chipped nail - Nail Salons Near Me - Princeton, New Jersey

I gave them a second chance since it's so close to where I work and that was clearly a mistake. How are they still in business? read more

Butterfly Nail Studio - Four hours after I got this done and $57 later. I shouldn't have given them a second chance. Never again. - Nail Salons Near Me - Princeton, New Jersey

Lovely pedicure rushed gel mani. Started cracking a peeling a few days later gel pedi lasted over 3 weeks before I got them done again

Great little salon! I had my nails done here for the first time since before COVID, and was not disappointed. Fun vibes and a very comfortable atmosphere. The techs are friendly and efficient. The leg/foot massage with the pedicure was outstanding. I was in and out for a mani/pedi in about 50 minutes, which is important for me too. Very grateful! read more

Why all the negativity?? I have been going here for years. It used to super clean and the women who work there are accommodating and pleasant. There are nail salons on every corner I won't go anywhere else. Jackie used to the best read more

this was a minus one. I would steer clear of this place. they not only overcharged my daughter but they also mocked her when she tried to call her mom saying "go cry to your mommy." our friend got a cheaper price for the same nails but when my daughter showed her designed they upped the charge. I would never go here again. this place is not welcoming read more

The manager very rudely stopped me as I was leaving and said I needed to leave more tip money. I was shocked because tipping and the amount is up to the customers to decide. Also the price for the basic Pedi was much higher than expected , and compared to others in the area. I will not be going back again read more

I go to college around the area and I was looking for a reliable salon to come to whenever I am at school, this was NOT IT!!!!! Employees pretend to be nice and do not tell you the prices of the services before hand. I asked for a gel fill, not a full set but just a FILL and I ended up paying $55 for it, when around my town ALL gel fills are around $35 The service was awful as well, the woman I had was VERY rough and absolutely DESTROYED my cuticles!!! I ended up bleeding and grimacing from pain! The gel was also lumpy and she left my nails very pointy at the corners. I had to go home and file them myself! Also when I tipped the woman she did not say thank you, but looked at the amount of money like it "wasn't enough" Overall service was not good and prices are outrageous!! DO NOT GO HERE! read more

Went back post COVID when they opened. Felt very clean and like the partitions between customer and nail tech except for it's hard to see what they're doing to your nails. I got a gel manicure. I found it quite expensive at $38 but not insanely priced. Today is three weeks to the day and the gel polish hasn't cracked or chipped regardless of constant hand sanitizer n hand washing. I'd go back. read more

I've used this nail salon for quick mani/pedi and not expecting luxury but I do expect competency. But today was the last time I'm coming here (have come in on and off for at least 5 years). I was rushed for the mani, not asked how I wanted my bailed cut/shaped and the tech smeared another color of polish on my skin when she tested polishes for another tech. She didn't leave enough drying time and my nails smeared. That's $20 wasted and my time wasted. read more

Butterfly Nail Studio - Messed-up mani - Nail Salons Near Me - Princeton, New Jersey

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I just got my nails done there two days ago and two of them have already broke! So overpriced!

I want to give this place a 0, but that's not possible so i'll give it a 1. First of all i saw the bad rating and just wanted to give them a try, they were nearby and i thought how bad could it be, it was an awful experience. The people r giving the reviews i am convinced they were payed, because the service is so bad. When i walked in they were rude, i had made an appointment and they still made me wait and that was fine but they were being so rude about it. Then i came in and the vibe was already off and then this idiot told me that acrylic nails cost 100$, i showed her a different design i wanted and it still costed 100?!? That is ridiculous it was a very simply design, not my fault they can't do their job. It is an unfriendly environment and not welcoming, i told her i needed to call my mom and she belittled me, mocking me because i wanted to call my mom. My mom came in asking her why she was charging so high and she just stood there and laughed in her face. We left and will not be returning this bum place doesn't deserve its customers! Awful, awful, and again awful! read more

doesnt even deserve a star at all, horrible costumer service they are incredibly rude. charges $15 for one little heart "design", tried to take advantage of me and overcharge me because my mom wasnt there to say anything. when i called my mom to make sure the price was okay, the lady continued to mock me and say "calling her mommy" to her coworker. read more

This place is horrible and wayyyy to expensive ! I went here because my regular nail place was extremely busy. I could get gel manicure with tips for 50 dollars at my regular place (one color and no designs) while at this place I got a simple blue color and it was 75! also my thumb nails are uneven. On top of that I got them done a week ago and my right pointer finger nail came off from just turning a doorknob . This place is horrible and I hop no one comes here . Update: two of my nails broke off in a week and a half . read more

Butterfly Nail Studio - bad nail job. - Nail Salons Near Me - Princeton, New Jersey

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The skill level of the employees and service level has declined dramatically. I have left with messy around the cuticle nails on 2 visits. The 1st time I came back to have them fixed, this time I am not returning. They have lost my business forever. At $35 for a gel manicure to leave with them messy is not worth it and to have mentioned it upon check out and for the employee to say "oh sorry" and that is it their service level has declined as well. Not what they used to be, not worth the visit. Unfortunately, you do not get what you pay for. read more

Just moved to this area and am looking for a new nail salon. Went in and immediately could tell they were not friendly or welcoming. They could tell I was new to their shop and they did not got out of their way to welcome me. The pedicure was just okay. The lady helping me was really timid and never even shared her name with me. She did eventually speak when she had to ask a co-worker for assistance. Her co-worker shared that they charge extra for everything including laughter, she joked. I was looking to find my new nail salon as I had been going to one for about 20 years but this was certainly not it for me. read more

Very kind people and my gel manicure looks lovely however they were late taking me for my appointment. Sure nice and clean looking read more

Butterfly Nail Studio - Good quality and shape - Nail Salons Near Me - Princeton, New Jersey

Overpriced woah. $57 for a gel fill I thought she had misspoke. Total rip-off lesson learned I should never have assumed I would be given a fair price. read more

I wanted to love this place after getting a recommendation, but it's just not worth it. I went with a friend because we heard great things about the pedicures. The pedicure was long enough and relaxing, and my toes came out great. It's the gel manicure that fell short for me. I'm pretty sure they had the colors mis-numbered, because my nails ended up looking much brighter than the subtle green I had chosen. Not a huge deal, since I still liked the color, but it wasn't what I wanted. I also did not like the setup, because the "Covid safety" dividers had a wood trim making it difficult to see all the work that was being done on my nails. My cuticles in the end were hardly pushed back and my little hangnails were not all trimmed. Just two days later I got my first little chip, and over the next few days I've noticed the gel polish starting to peel up from the edges of my nails. It's now been a week since I've gone and I don't think they'll hold up much longer. Any other gel mani I've gotten has lasted 2-3 weeks, and this one has barely lasted a few days without lifting. Very disappointed. Was considering asking for a redo, but the reviews on here don't seem favorable to that. My friend's manicure seems to be holding up better, so the skill levels of the nail techs seem to be all over the place. I'd maybe recommend for a regular pedicure, but definitely not for a manicure. read more

Butterfly Nail Studio - Gel nail manicure...not looking so hot after a week. - Nail Salons Near Me - Princeton, New Jersey

Very nice place. The customer service is a little weird because they don't speak English but overall it's super clean and the workers are all good at what they do read more

Lovely nail salon. They were very accommodating to my toddler who was getting her nails done and a pedicure. My pedicure started off great then the nail tech used a tool on one of my big toes and dug under the nail that isn't really there anymore and she really hurt my toe and to this day my toe is still very sensitive and still hurts when I wear shoes or if my daughter accidentally steps on it. I should have told the nail tech to just put polish on that toe and leave it alone instead of cleaning it. It hurt especially on Sunday when I was on my feet for a wedding. My manicure was fine until I noticed today that one of the fingers if you lift the polish a certain way the gel will come off completely of that finger. Overall it was a nice nail salon and very nice to my daughter my mother in law and myself. Just now I know to just ask for polish on the big toe and no cleaning of it. Hopefully my toe will feel better soon read more

The pedicure wouldn't stand out as particularly bad or good to someone who doesn't care about sanitation--but I was utterly disgusted to discover debris floating in the basin when I sat down. When I pointed it out to her, the nail tech moved me one seat over and filled that tub with water, (without first cleaning it). That put cleanliness on my radar for the remainder of the pedicure. And I watched as each time the other nail techs finished with their client--they drained the tub and hosed it down without cleaning it with any actual solution (3 times this happened). And I watched as my nail tech used a handful of tools and then tossed them back into their little basket, rather than setting them aside to be disinfected or sterilized. Not to mention that the prices were up there for even basic services. And none of the workers were all that warm and friendly. The only positives I would say are that I was taken quickly without an appointment and also the woman who gave me a pedicure took her time with the massage. None of the little things matter when safety and cleanliness aren't the main priority. There is no chance that I will be visiting this nail salon again. read more

Best mani and pedi in town. I walked in without an appointment and was promptly seated for pedi. The nail technician was efficient and professional. She was also very careful w mani. Recommend! read more

Super pricey gel manicure here . They were nice hard working nail techs but I should have asked the price before I started - Also pedicure tech was flicking my toe clippings all over and went to me. She took tools out of the drawer which I'm not sure were cleaned last and asked her do you clean your tools? Yes she said but after she used them on me just put back in the drawer Not so sanitary- Don't recommend to come here for pedicure Basin was also not clean Definitely not coming back here read more

I've been a customer at Butterfly Nails for over 10 years, and thought I'd set the record straight as I don't understand the bad reviews at all. I've consistently gotten excellent results with gel manicures and pedicures over the years. They are quick to please and go out of their way to make sure I am happy with the results. They have always been clean and comfortable, and have recently renovated the salon after the quarantine with freshly painted walls, a new wood floor, plexiglass partitions, temperature checks, and hand sanitizers. I feel comfortable and safe at Butterfly Nails. Wouldn't go anywhere else! read more

Butterfly Nail Studio - Nice toes! - Nail Salons Near Me - Princeton, New Jersey

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Visited this nail salon when staying in the area for a wedding and was very disappointed in the service. I made the appointment after seeing how nice and clean the store looked. It's clean, well painted and has cute accents on the walls. I was sure to say that I was bringing the bride for her nails the day before the wedding and would like to be seated together Although we had an appointment, when we arrived we were immediately split up with two getting manicures first and one getting a pedicure first. Then, in the middle of my manicure, another group came in and complained about the wait so the manicurist left me in the middle of doing my nails to take care of the new customer. I explained that we had a time constraint due to the brides rehearsal dinner and the manicurist ignores my request to have my nails finished first. The gels themselves were not done well and started chipping immediately. I do have to say I had a great pedicure. The woman gave a good massage and my toes look great. This was definitely a disappointing experience and not worth the steep price. read more

I had the worst manicure experience here! I had a regular manicure but before I go to the fanning area, there was a bump on one of my nails and there is a scratch. The lady who did my nail did not even bother to check. She also left some nail polish on my hands without trying to remove it. She was super rough with my hands, I actually had to shake my hands off from her to avoid the pain. When I mentioned to my friend, she said the same thing.. NEVER ever going back there!!!! read more

I usually try to give everyone the benefit of the doubt, but I really should have looked at these reviews more closely. My first and last experience today: No one greeted me at the door. Owner rudely interrupted my request for service to talk to an employee. Didn't see a single tool being cleaned or opened fresh out of the package. Nails were not filed the way I asked. They did not know how to fix my broken nail (I actually had to show them how!) And at $35 was about $10 pricier than my usual salon. Nobody asked me how my day was or any other pleasantries. I maybe exchanged 3 sentences my entire time there. NEVER again! read more

I've been here several times where it will be almost an hour for an appointment. Understood that's they are a busy salon and I've been a customer for a few years. The marketing executive in me says: easy solve- communicate with those loyal customers that appointments are preferred. The owner (while I'm still there) starts making disparaging comments after I sigh when three people who work there are sitting down chatting. Again-loyal customer alert! I asked for multiple services. Perhaps someone could have helped instead of tossing me as a repeat customer. Very unprofessional. read more

The most painful manicure I've ever experienced in my life. I have cuts on 5/10 fingers and it is still painful, 3 days later. She literally filed my skin down until it bled. I consistently get a manicure elsewhere, every month and have never had this experience. First and last time here. The annoying finger pain will remind me of this terrible manicure for days to come. Such a shame because the place is very nicely decorated and seems clean. Note: this is my first Yelp review ever. I've never felt as strongly as I do now to write a review for any business. read more

PLEASE GO SOMEWHERE ELSE! Came here from Connecticut while visiting my best friend who lives in town. After having to wait close to 25 minutes for a basic fill-in, even though techs were available, I got passive comments made in their native language and lots of huffs and puffs. When I expressed discomfort with the way the acrylic was being applied to my fill-in I got eye rolls and more passive remarks. When finished I paid cash and provided a tip. The tip was met with "the service was almost 1 hour." During the same appointment by friend wasn't allowed to write her tip in discreetly, she had to tell her tip out loud, even after asking to write in on a receipt. I was so disappointed with the service and the treatment, I didn't even stay for my nails to dry. Horrible. read more

They prefer cash tip and the sign by the desk indicates that. This is the best place in the area and I agree with other reviews for this studio. The leg and food massage is fantastic by most of the girls. They do a very good job and I can say that by comparing it to other places I go around the country in my travels for work. Price is a little more than my usual place at home, but you do get the massage chair..no parrafin dip like my home place. Girls are very nice. I have seen them clean out the tubs where you put your feet in between clients, so I feel confident they are cleaner than many places. I would go back here if I ever return to the area. They offer body and face waxing as well. Prices are as reasonable as anywhere else. read more

I"m new to the area and also don't understand the poor reviews for Butterfly Nails. I was here on Saturday morning (as soon as they opened). The place was immaculate, the tools used on me were sterilized, and there were at least 7 women available to do pedicures and another 5-6 doing manicures. It's decorated tastefully, there are tons of nail color choices, and the people are nice and welcoming. I had an above average cuticle removal with my manicure and a longer than average (and AWESOME) leg massage with my pedicure. They did my mani first, which I actually prefer. Both were $45 plus tip, which I think it about average. read more