Came with a group of 7.
Read previous reviews for being an excellent brunch place, we thought we would give it a try.
We tried to call ahead however it was an ai service so was unable to make reservations or check the status of thy could accommodate our large group. We decided to take a chance. Note Online reservations does not apply to large groups.
We arrived, lots of parking in an outdoor lot. Few Handicap Parking spots near the entrance. 1hr wait, no problem we just stroll around the shops nearby.
Returned in 45mins and table was ready.
Two sizable seating areas. Not stroller accessible. Stairs up to both seating areas. Bathrooms right by the front door of the host area. We were with a toddler actively in potty training. Be aware the toliet seats are elongated and doesn't fit most toddler seat covers. There is a changing station in one of the bathroom.
Now to the food, having a sizable food menu and cafe menu got our group excited. They ordered the pistachio latte and nitro cold brew. Both were well received. The jam and butter board was ordered for starters. With such a large group we ordered a diverse array of items. I ordered the Huevos Rancheros (pictured included) MIL ordered the corn beef hash, partner ordered the hot honey chicken and waffles, BIL got the Rueben hash and we ordered chicken strips for our toddler (forgot what the others ordered) The food took about 45 mins.
The food was overall bland and disappointing the chicken was incredibly dry and tough. Our toddler who is obsessed with chicken strips, spit it out. I tried it and it was hard to swallow. Even the server agreed it was dryer than usual. The waffles were bland and dry. The only flavoring came from the hot honey. The corn beef hash was over sweet potato home fries. The scrambled eggs were nicely prepared with their house hollandaise sauce (bland). The corn beef was pleasantly surprising. Normally I avoid corn beef due the salt content however this was not as salty as I expected. But than again bland. The Ruben was tiny. I thought it was for a child. The chicken and waffles came with 1 piece of chicken, 1/3 size of our toddlers chicken strips.
We were surprised there was 3% dine in service fee. There was no indication on their website only a 3% credit card fee. I cannot recall the menu citing this in person dining fee. Meaning an extra 6% fee just for using your credit card and dining in. This is crazy.
Otherwise the food was bland. Nothing stood out. Not even their butter and jam.
You would come here for the ambience not the food. Environment is well lit with boathouse vibes. Good for girls cafe catchup.
Side note, even though all the foods were underwhelming we only sent back the chicken tenders because they're inedible. Baby choked on it, grown cousin choked on it and I almost choked on a piece. They offered to remake the dish however it was too late, everyone else was done and we were going to take our chances again. Took too long to get help to recover the situation. The manager took off the $10 chicken strip meal.
Ambience 4/5- bright boat house vibes
Service 3/5 - understaffed, if you don't have the staff don't fill the
tables. Be fair to the people you serve and your coworkers. We can tell our server is trying but the house wasn't helping
Food 1/5- bland
Quantity 1/5 - adult meals were smaller than kids meals
Quality 2/5- looks better than it tastes. Advertised uses quality ingredients however unsure how to execute.
Wished they pay more attention to the flavor instead of the aesthetics.
Suggestions:
Move the food faster instead of leaving it under the warming lights prevent drying out the food. Add a little salt to Huevos Rancheros as well as switch up the tomatoes, the tomato's were dull and did not brighten the dish, also with the flatness it just added to the bland flavor. Increased the portion sizes for the meals or decrease the charge. From what I gathered seeing other tables the kids meals were all larger than the adult meals.
The "Brussels waffle" was missing something, maybe milk? It was extremely dense and heavy unlike the characteristics of a light and airy waffle with crisp edges (could also be sitting under the warmer too long as well).
I might be hyper critical of this eatery due to their excessive fees and lack of meeting expectations from menu descriptions. I would understand if it was 1 or 2 dishes were mediocre, however with overwhelming consensus of the 9 dish selections were described to be savorless, it needs to be called out. read more