Improper care and advice on animals, place is a disaster and dirty. I hate when i have to support…read morethe place and they don't like to listen when you try to give them proper resources. Their hermit crabs really caught my eye- a lot of the items they sell for them are actually harmful toxic and fatal to hermits and they do not know the proper care for them whatsoever. Their enclosure in the shop is a major safety concern and there are often a ton of dead crabs in the cage. The setup for them is all wrong as well they have impropet setup food and conditions. If they don't care this much then i'm sure the animals i'm uneducated on are being mistreated too.

i love this store. the negative comments aren't needed. there care for the customers. i love going…read morein here. all of the animals we got here were great!! the people here are so sweet and tell you all you need too know!!

Drove 50 minutes to the stores just to get there and have the guy working fish be extremely rude…read more They were restocking fresh water fish and I came to buy a salt water fish, I was told he wasn't going to get any salt water fish out to sell because he's too busy stocking freshwater. Then goes on to tell me I can sit and wait and hour or come back. Even after I told him I came from an hour away.

I would give a zero if I could. This is the worst Petco I have ever been in. 99% of the time the…read morefish are not for sale because something is wrong. Then when you can buy any fish, like 1 week out of the year, you get drilled by the employees. Asking how big is your tank, what do you have in there now, etc. Now they have a sign on the bathrooms that it is for employees only, how can they do that.

Went here for the first time the other day looking for additions to my Waterbox. The employee was…read moreincredibly knowledgeable about lighting and equipment. It's been almost 10 years since I was in the hobby last time and he (bluntly) advised me regarding the science of light strengths. While slightly intimidating, I really appreciate his honesty and matter-of-fact approach. Really awesome selection of coral frags and even though the employee said the place was messy, it looked organized and impressively clean to me! Will go here again and again!

Very knowledgeable staff. Clean, healthy tanks and are well cared for…read more Many, many corals to choose from. They range from the common to exotic and unusual.

They are knowledgeable and excellent with beginners and experts in the aquarium industry. Very…read morehelpful and will make recommendations to make sure you stay on budget.

We feel in love with this shop. Drove over an hour to get there and it was well worth it. The…read moreselection was quite the variety. The staff were upbeat, super friendly, and extremely knowledgeable. We will definitely be back!

Excellent plants, they are all top quality. And they sell gorgeous David Austin roses!read more

The place is more dirty than your average small town pet shop. Their website is hard to navigate…read moreand doesn't have all the information there, so I called. I talked to three different people on the phone and each one was more difficult and painful to work with than the last. Also, their aquarium section would be laughable if it weren't so pathetic and sad from all the abuse and mistreatment to the fish. I cannot trust them do deliver and preform like they claim based on my experiences with them.

I have been using Dogstop to trim my dog's nails for years but recently had my senior dog bathed…read morethere. She is too heavy to safely get into the bathtub. She is also very timid and a little backwards. It does not help that as soon as I lift her she wiggles and splays her legs. I booked an appointment for her. This is a really good deal. I paid $50 for a bath, ear clean and nail trim. The nail trim is normally $21. They were great about reminders and letting me know how things were progressing and when she would be ready. My dog smelled incredible was not freaked out and 4 days later is still the best smelling thing in the house.

Our Labrador loves playing with his friends in doggy daycare twice a week. We've used the boarding…read moreservices and groomer as well. Always pleased. The staff are friendly and genuinely care about the pets we entrust them with.

Returns are now horrible. Will not allow any returns without a receipt and must be within 90 days…read moreonly. Cannot even return for an in store credit. If extra is purchased for a project to ensure you don't run out, it cannot be returned if the project runs long. Items that still have in stock to boot.

The store shows opening hours of 6:00 AM on their website. I was at the Moraine Point Plaza Butler,…read morePA store at 7:54 AM on Saturday 8-2-2025 to purchase Lava Rock in the lawn and garden department. The outside gate was closed and I asked the person at the front desk what time I would be able to check out at that entrance. She said 6 minutes at 8:00. I got a cart and loaded my rock and went to the checkout at 8:10. Still not open. Had to push the cart of lava rock through the store to the main checkout to pay. This is not the first time this has happened. If they are to open at a certain time then DO it. Typical no customer service.