We purchased a Groupon for 2 hours of cleaning with the idea that we could have our primary entertaining areas thorougly cleaned before Christmas Eve. I like that they ask you what to focus on. That's different from another cleaning service I have used. The main thing for me was to clean our hardwood floors. It's more difficult than vacuuming and it's the chore I hate the most. I was SO DISAPPOINTED to come home and realize that 1) my shoes were leaving prints in whatever film was on the floor and 2) that there were still gunky spots where stuff had been spilled or whatever. I spoke to my husband who said she'd just mopped the floor with plain water. THIS IS NOT HOW YOU CLEAN HARDWOOD. I had to re-clean the ENTIRE floor before my guests came over. I was not happy. The woman cleaning essentially asked my husband for a tip by pointing out that she vacuumed the couch when she wasn't asked to. First, it's not expected to tip your housecleaner and second, NO TIP WHEN YOU DO A MEDIOCRE JOB. read more

I purchased two hours of Busy Bees cleaning so my apartment could get a good scrub. When the cheerful young gal arrived, she asked me what I'd like her to focus on. I told her the kitchen and bathrooms. She worked for two and a half hours. I appreciated that she worked longer than she had to, so I didn't want to take more of her time checking her work. Big mistake. When she left, I saw that the ring around my tub was still there. So were some dark fingerprints that a repair person had left on my bathroom wall the previous week. I didn't have time to coordinate another visit, so I got in the tub with some Soft Scrub and a brush and took care of it myself. I don't think the gal who cleaned was trying to cut corners. I think she is probably just one of Busy Bees newer house-cleaners. She seemed to have a good attitude but just needs some guidance. If you're going to use Busy Bees, then you might want to ask for a more experienced person. read more

I purchased two hours cleaning on group on. I was told to list the things I wanted done and give to the cleaner when she arrived. after I checked on what she was doing, she told me she didn't look at the list. I had to point out other things that I wanted done. I got only one hour of cleaning And it was a lousy job to say the least. Never again!!! read more

We purchased 6 hours of cleaning through Groupon as we are getting ready to rent our house out. It is a big house so we left very detailed instructions on what to clean and what order we wanted things done in just in case they didn't get to everything. They literally ran the vacuum (ours I might add) and wiped down the counters. They cleaned rooms we didn't ask for and ignored the rest. They didn't touch the showers (on the list)and their excuse was the cleaning agents they use aren't strong enough. This was the biggest waste of money. Everything they did (supposedly for 6 hours) I could have done it in 45 mins. Groupons are meant to attract customers and I would think you would do your best at least the first time. The "manager's" response was a bigger joke than the cleaning. Do not use these people; it's a scam. I don't care if it's 10 dollars next time, it's overpriced. STAY AWAY!! read more

Our family has been extremely happy with Busy Bees Cleaning Inc for about 1 1/2 years now. Before the birth of our second child my husband had a Merry Maids come out and do a clean for us. As much as I loved having them come, we felt their prices were unreasonable for mediocre work. They were very strict on their scheduling (weekly, monthly, etc) and often charged extra fees for silly things. We discontinued service with them after 2 months. In June of 2010 we saw a Groupon for Busy Bees and decided to give them a try. We have been absolutley thrilled with them ever since! After about a year, one of our regular cleaners moved out of town and we had a new girl that didn't do so well. I immediatley contacted the owner and we got a new clean for FREE very quickly. She was so eager to please! We haven't had another issue since! I LOVE coming home to a clean house and I feel very comfortable leaving the staff in my home when I'm not there. In have NEVER had any problems with dishonesty. I feel that Busy Bees has excellent pricing, flexible scheduling and that is MORE than enough for us! Keep up the great work Busy Bees! read more

BEWARE!!! It was hard dealing with this company. The owner difficult and the cleaning mediocre. BEWARE....... I used to be a trusting person but after using this company, no more!! Needless to say, I would highly recommend NOT to do business with these people. read more

I have used Busy Bees Cleaning for over a year now and have had nothing but great service. I have them come every other week. The same woman does the job each week unless there is an emergency, so she knows my house and my needs. She texts me if she has any questions or concerns. I work and have 2 kids, so this service has greatly reduced my stress level and I can enjoy my weekends again. I would recommend them to any friend. read more

Just...Terrible. We bought a Groupon for 2 hours of cleaning. The first time we scheduled them, they didn't show up, and didn't call. I called them, and they found that they had the wrong phone number, and said the person had come and couldn't figure out how to get into the building, so they left. To be fair, I guess if you are cleaning houses for a living it's reasonable to assume that you aren't innovative enough to figure out how to get buzzed into a 600-unit apartment building that has an alphabetical callbox out front. So, I rescheduled.... ....the next time, they showed up 1.5 hours late, without ever calling to tell me they were running late. Then, it ended up being 2 cleaners, which meant that they would only stay for 1 hour, since 1 x 2 = 2. Nice of them to explain that in the advert. I didn't buy a Groupon for "2 man-hours of cleaning" I wonder what they would have done if I had asked them to stay for the extra hour I was told I could pay $30 for....would one of them just stop working for the 2nd hour, or would they stay 30min? If they were actually cleaning something, I'd be less peeved....which brings me to my next point.... ....aside from being 1.5 hours late with no communication, they did a terrible job cleaning the apartment. They were stressed from being behind schedule, and did not bother to dust or mop anything. Frankly, the place looks exactly the same as it did when I was done putting things away in preparation for the cleaning....I can't figure out what they did. I would rather burn my own home down and move into the street than have this company attempt to clean for me again. read more

I purchased the Groupon for 2 hours of cleaning. They called once to reschedule our appointment and then never showed up. When I finally contacted a person in the office she wanted to send a girl over 3 hours after our appointment time. When I asked for a free hour of cleaning for the inconvenience, she stated she no. I highly recommend avoiding this business. Very unprofessional! read more

my experience is completely different from others who have reviewed here. I found them online and Karla has been nothing but professional with me on the phone. Busy Bees has gone with our crazy schedule as we try to sell our house. We have 4200 square feet and the two ladies who came and cleaned did an excellent job including making my kids' beds!! I recommend Busy Bees..... read more

I called to get an appointment for a house quote. The woman who I was speaking to didn't even know if they could do evening quotes, so she picked up her cell phone to call someone else while I was still on the line. Very unprofessional. Then, the day and time came and went and they didn't show up, or even call. They called the next day to confirm directions and I told them they had the wrong day and that I was no longer interested in going with them. How can I expect them to show up on time (or even the right day?) if they can't even keep the first appointment straight! read more

This company is one of the worst I've seen. They r not green company, the girls use whatever they want. The owner is very often rude! She also has space for people, but won't use them unless u pay cash. Feel really bad for those people who have to wait months. I have been using Top to Bottom Cleaning Services. Very professional and does a wonderful job. I suggest you switch. Happy to connect u with the owner! read more