Still no resolution or comment as to why the installation of the replacement door is going to or is…read morenot going to be covered by this business. BFS accepted a substandard door, plyGem constructed the substandard door and to add insult to injury are expecting the homeowner to pay twice for install. I did not order a substandard door but that's what I got for $4800.

This company fired an employee for taking lumber from a scrap pile to help a guy build a handicap…read moreramp for a disabled neighbor. The best part the lumber was paid for by the guy he was helping. I was in the building when the guy came in to pay for the lumber and I asked him why he paid for it after the guy was fired. He stated that the guy called or was called by his supervisor about taking some lumber destined for the scrap pile and was told not to worry about it but that he chimed in and said he would be out Wednesday to pay for it. The supervisor said not to worry about it. They just needed a couple of 2x4's to finish up so the neighbor could be taken to a doctors appointment the next morning. Just goes to show you how big egos get in the way of compassion. I'll refuse to support this company from now on.

no frills, very simple... Drive in, weigh your car, load up your trunk with firewood, weigh your…read morecar, pay, drive out. Exactly what I needed at the right price!

Ok, to start with I am a girlie girl. I have NEVER been to a wood yard in my life (no, Lowes…read moredoesn't count). Now that I have this out of the way (stop that giggling right now!!) I have to tell you about how I am now a 'pro' thanks to the WONDERFUL folks at American Lumber. You drive up, let them weigh your car (yes with you in it) then its a short drive to the wood bin. Fill up your trunk (I recommend bringing gloves) or the bed of your truck (you lucky dog you) and then drive back to the scale to be re-weighed. Then head in to the office to be totally gobsmacked when you find out that 100lbs of wood is UNDER $20. Yes...I said UNDER. All those fires last year where you used wood from the super market. Feel free to do a mighty face palm....I did. The wood is good hard wood that makes a lovely fire. My ONLY con is the size of the logs...darn you brick pizza fans!! So to sum up; resist the urge of that probably illegally imported bundle of wood at the store and drive on over to American....you won't be disappointed!!!!!

Needed some replacement panes for a few windows and Mike was able to help out. Excellent customer…read moreservice!

While they answer questions, I was misguided. I was like "I probably need 4S since I'm going to…read moreglue them side by side" and the guy was like "well you could just sand it" Have you ever sanded a straight edge?? How about a 5 foot straight edge? A week later and an inch shaved off from sanding, sawing and routering to try to get a fucking straight edge- you can't! Not without more expensive tools. This experience has completely put me off woodworking entirely.

Our daughter recently completed her Eagle Scout service project, supplied by Capitol City Lumber…read more The staff at this business were exceptionally kind and skilled, helping to assess from her diagrams exactly how much cedar was needed and recommending outdoor grade hardware. They also provide an automatic discount for Eagle Scout projects. We were so impressed and touched at the care and craftsmanship of this local business. Highly recommend.

These guys were so helpful and accommodating. We got 2 showers only one fit they are holding the…read moreother. They tried their hardest to make them both fit. Went and got multiple showers and doors before a decision was made. Just an overall great experience! I just wish they had more!!

I'm actually in tears at the moment. I went in early to buy the kitchen of my dreams for my little…read moreunit in chapel hill. Was told I would be sent an email to pay. I was EAGER to pay. Was told my order would take 3 weeks. No email to pay at 4 pm the lady (Nikki ) I talked to on the phone quoted I went ahead and ordered you can pay when it comes in I said ARE YOU SURE. I WANT To pay, where is the email ?? She quoted "honey I know your good". One week later I call to check on my order. NO ORDER because I didn't pay. Omg!!! This is horrible. I'm in tears. And STILL I never got an email to pay or I Would have. What a Fd up thing to do to a customer. I was going to yogurt my entire home with this !!! Now I have to start all over. HORRIBLE

The only store in the area for TJI rim boards. I called ahead and Mackenzie was very helpful and…read moreconfirmed availability. The guy at the store made things quick and we were done in less than 15 mins. Will definitely go here again if the need arises.

I purchased a 4 year old model home with sliding 3 piece glass (PPG) patio doors, originally…read moreinstalled by 84 Lumber. I had a problem with polymeric end pieces separating. The builder informed me that I had purchased the model "as is" and they would not remedy the problem. They referred me to 84 Lumber. After two phone calls 84 Lumber responded and took complete responsibility to repair the system to like new condition at no cost. They left one small item unfinished, but returned 3 days later with the last remaining finish piece to make the door look perfect. An admirable work ethic and knowledgeable work skills to finish the job properly.

As a homeowner this was one of the locations with the nicest sales team. They seem to have most of…read morewhat I needed in this location, and prices were reasonable. I also picked up some deck samples along the way.

If I could give zero stars, I would. Our experience with Sun Warehouse in Raleigh was a masterclass…read morein dishonesty, disrespect, and unprofessionalism, topped off with a courtroom drama that could rival the Jerry Springer Show. We were referred to Sun Warehouse by our contractor during a kitchen remodel. We ordered what was advertised as a midnight blue kitchen. What we received was 5 shades darker. When we raised the issue, we were told to "unwrap it in the light" and that we were "difficult customers" for wanting the product we had actually selected and paid for. We returned the very next day with proof in hand, the discrepancy was obvious, but they refused to take accountability. Instead, they stonewalled and dismissed us. What happened next was a comedy of Errors Turned Courtroom Clown Show. Rather than doing the right thing, Sun Warehouse sued us for $9,209.70--more than double (!) what we paid for the entire kitchen (~$4,600). That alone speaks volumes about the integrity (or lack thereof) of this business. They clearly inflated the amount in hopes of intimidation or getting a windfall. Spoiler alert: it backfired. When we represented ourselves in court (because we didn't see the value in spending thousands on legal fees for such a transparently absurd claim), we encountered a deliberately evasive and immature company. They: Refused to respond properly during discovery. Had to be served via a process server after ignoring certified mail multiple times. Attempted to reject legal service at their place of business. Sent mail and documents with the wrong names and addresses, either t through incompetence or pettiness. Even attempted shady intimidation tactics by involving our former contractor, who suddenly reappeared with offers to "help" us. At arbitration, Sun Warehouse didn't even send their attorney. Instead, they sent Miss Arlette J. Fernandez, listed as their "representative." We like to call her The Face of Unprofessionalism. She was 15 minutes late, rolled her eyes when she walked in, and made childish faces at us like a scorned tween in middle school detention. She: * Lied under oath, claiming my husband and I picked up the kitchen ourselves (I was bedridden at the time, and we had only one vehicle--an SUV incapable of transporting an entire kitchen). * Claimed to have surveillance footage and papers but yelled that she'd "show it when she felt like it." (Spoiler again: She never did.) * Snapped at us repeatedly during arbitration and told my husband not to approach to show evidence (which, if you've ever been in court, is exactly what you're supposed to do when presenting evidence). * Accused me of illegal behavior for writing honest reviews, claimed I used a "fake name" online (it was my maiden name tied to an old Google account), and tried to equate a customer's truthful review with criminal activity. If this is the person they send to represent their business, one can only assume how deep the dysfunction runs. The arbitrator saw through their lies and exaggerations, awarding them only $2,500--a fraction of what they demanded, acknowledging the validity of our counterclaims. Justice prevailed. They got nothing more. No inflated figures. And certainly not the satisfaction of deceiving the court. We are satisfied with the outcome and like to share a word of caution: * Customer service is abysmal. Expect to be gaslit, dismissed, and talked down to if you raise a concern. * Professionalism is nonexistent. The behavior exhibited by Arlette was not just unprofessional, it was disturbing. * Integrity is lacking. From inflated claims to courtroom lies to intimidation attempts--they'll go to shocking lengths to avoid responsibility. * The cabinet quality is poor. They scratch easily, chip under normal use, and look cheap once installed. Do not spend a dime here. The short-term savings aren't worth the emotional, financial, and legal nightmare that may follow. When a business is willing to lie under oath, fabricate evidence, and disrespect court proceedings, you can safely assume their internal operations are just as shady. Avoid Sun Warehouse. You deserve better.

Terrible service and product support. Nasty people who don't stand behind their mistakes. I hate…read moregiving terrible reviews, but they earned it.

After reading the review from Gary K I wanted to post my experience. First, not only is Gary wrong…read moreabout prices not being listed on their website because they are he is also wrong about not being able to pay in advance. I know this because I did. In fact after purchasing 2 six step 2 five step and 2 four step. All paid in advance. Matter of fact I ended up not needing one of each and they immediately issued a refund. All the folks I dealt with were extremely nice and professional. I would highly recommend Builders Discount in Danville VA. I am attaching a pic from their website to show the prices are listed.

I would recommend ProSource HANDS DOWN over anyone else. I was in the market for LVP for my house…read more I went to a few showrooms before ProSource and felt like I was floundering, trying to decide between brands and color. I walked into ProSource and Ivonnie immediately asked me my kitchen cabinet color and brought over a cabinet sample in a similar color. She then went to grab a few flooring samples for me to look at. Within an hour, I had picked the sample I wanted to take home, and had also decided on a stone look LVP for my bathrooms. Ivonnie patiently answered all questions I had, one of which required her to call the manufacturer, which she did right on the spot. I brought the samples home, liked them, and went back a few days later to place my order. My installer will be picking them up right from ProSource. Seamless, easy, frustration-free. Also, the price is amazing.

Excellent experience working with ProSource of Raleigh. Ed Le Vine was outstanding in his…read morededication to ensuring our kitchen design was perfect. He put in extra time for as many phone calls and questions as we had. I am just super impressed with both Ed and Woody and our entire experience throughout our remodel process.