the red arrow but from Edmonton to Calgary had a bathroom door that when you went in, you couldn't…read moreget out- I was stuck in their for 30 minutes until someone heard me knocking to get out. When I called customer service they were not helpful at all. The overall quality of red arrow has gone down

It's just a piece of shit! Don't go with that. Much cheaper other bus service Calgary to Edmonton…read more And staff behavior so rude.

The C-train is a great way to get around from the south to Downtown Calgary Deep South 1/2 hour…read more Which is way better then taking a car and then try and find parking. There is a down side the stops downtown attract shady people. If this is not for you keep to yourself and get to your destination. You stop and start look around being tourist that's when they will start hitting you up for money or sell drugs. Fear not this is not at every station there is police that patrol the station to keep people safe. The C-train can get you from the Deep South to the N.W. or to the N.E. as well S.W. There is 2 lines blue line or red line you will see train maps at every station, for the destination of each line. Red line goes north west to south and visa versa. Blue line goes north east to west and visa versa. You can transfer at any station downtown. When downtown it's free to use the train this is only downtown once you leave the core you have to pay and have a validated ticket. This is patrolled with transit officials. You can find ticket machines at every station which takes money, debit or credit cards. This is a great way to get around!! I always take transit when going downtown beats paying for parking, but that's just me.

as a istor to baniff. they failed to tell us on several busses that under 17 were discounted…read morefares as were seniors we learned about the rip off on the last day of our week trip. the bus drivers were rude and talked back instead of beiing of assistance. very discerning. will take our skiing money to places that appreciate us for visiting and helping the local economy. good ridens never returning and spreading the word to go elsewhere.

Now, I am NOT speaking for PWT, I am hoping PWT sees this review, considering they own Diversified…read moreTransportation, soon to be Standard Bus. Review of Diversified Transportation - Prince George, BC Division Working for the Diversified Transportation Prince George division has been one of the worst experiences of my career. The management team offers zero support and shows blatant disregard for driver safety. They create an environment where refusing unsafe work is met with subtle threats and pressure, effectively pushing drivers to comply with dangerous conditions or feel they have no choice but to leave. Management seems either unaware of or indifferent to hours-of-service laws, routinely pushing drivers to exceed legal boundaries. The two individuals they are bringing in to replace current drivers have reputations for irresponsibility and a lack of professionalism--hardly inspiring confidence in their leadership decisions. Safety standards are appalling. We are forced to drive buses with bald tires, unreliable transmissions, and gears that slip. These conditions are dangerous enough, but in winter, on icy hills, the risk to passengers is unacceptable. One long-standing employee was entirely removed from the schedule simply because she couldn't chain up tires four times a night in freezing conditions, despite a perfectly functional shuttle option that was removed solely to appease the company contracting Diversified. To make matters worse, Jessica, a manager, has turned the workplace into her personal domain. She hires friends, all of whom seem more focused on power games and wasting money on hotels and drinks than addressing glaring safety issues or supporting the drivers. This lack of professionalism and neglect for basic safety has left good drivers jobless or forced out for not being willing to endanger themselves or passengers. The entire management approach here is reckless, selfish, and utterly indifferent to the well-being of the team and passengers alike.

The only way to travel if you need to take a motorcoach "Bus" Big, roomy, comfortable and the…read moreamenities 2nd to none. Reserved seating, single seat selection when available. Free limited pop juice and hot beverages. There are magazines to read. 4 channel of audio entertainment. There always a movie on every trip. And my favorite thing about Red Arrow free Wi-fi and a plug in at every seat.

We found this company through a friend and booked their services for a family trip to Banff this…read moreweekend. We found the service exactly as promised upfront. Nice and clean vehicle, on time reporting of driver and the price according to our budget. We could not expect anything more. At the end of the trip, group had fun time and no issue at all. We will use them again.

GoCalgary Shuttles provided excellent service for our 100-person event in Calgary! They were…read moreprompt, the bus was clean and well maintained and the driver went the extra mile for impeccable service. Thanks GCS!!

I took the bus from Vancouver to Kelowna…read more Getting off the bus I forgot my purse/wallet and immediately reported it. I am a bit disappointed that there is no way of communicating with the driver - so basically something that could be found needs to get through numerous passengers and stops before it can be possibly recovered. I think this is weird. What if there were other more important or urgent things to communicate to a driver? I'm disappointed. Plus none of the power outlets or wifi worked that they boldly claimed were available for the trip. The driver also seemed confused and there were zero announcements made regarding breaks, stops etc.

I showed up to check in 30 minutes prior to my time of departure and they told me that the bus had…read moreleft an hour ago and that the time of departure was rescheduled and that someone was supposed to let all the passengers know... I had received the itinerary in my email and there was nothing about a time change. Other passengers started to show up going through the same situation and hadn't received any notification about a time change. Since I had an important conference and had to get to my destination I had to fly and payed triple the amount. Ridiculous company and terrible customer service. The girl at the front kept saying that there was no one she could reach at that time and that she was off for two days and didn't have a clue what to do. Worst than the Greyhound service if that's possible!

A great 3 hour bus tour of the city with opportunities to get out and take photos or use the…read morewashroom. We were walking and running late. Jennifer called us and asked where we were and vectored the bus to pick us up along the way. Above and beyond customer service. Jennifer provided great narrative as we made ourselves around the city. This is more than a short downtown tour. We even got to go to the Olympics area west of town and have fabulous views of the Rocky Mountains. We learned about the history of Calgary and even visited the Heritage Park area. Enough time to grab coffee and Saskatoon berry ice cream. It was Stampede and we stopped at an overlook where we could see the whole grounds.

Enjoyed an afternoon tour with co-owner Scott. He polled the group for special interests and…read moretailored his tour to us. We enjoyed an orienting walk around downtown as Scott shared his knowledge of province history and love of art and architecture. Got great recommendations for other stops, shopping and restaurants. Highly recommend!

So we were picked up from The airport.. I knew who to look…read morefor.. we were not greeted by Nasser at all.. the only words he spoke the entire time was " my name is Nasser." No pleasantries, no how was your trip" incredibly rude

If I could give negative stars I would!!!! I hired this company and paid in advance for an SUV limo…read morefor a couple hours for my 40th birthday. Everything seemed fine until I opened my door and outside was some party van that looked like an Amazon truck. NO LIMO!!!! When I asked what the hell was going on I was informed that the limo was broken. So instead of sending me another stretch limo or a Hummer limo or truck limo they sent me a van!! I called the woman (apparently the daughter of the owner) and got told to basically pound sand. Sorry never even left her lips. I got attitude and was told it's my fault because I never checked my messages from a few hours ago when she was giving me the heads up!!! Say what!!?? Even if I had checked how the heck could I get another limo in only a couple hours. I also work nights and had very little time to do anything besides get ready before they arrived. But that's not her problem she said. And when I checked my missed calls there was none from this company. Only ProCom Cleaning Services. Well I didn't order cleaning services so even had they called and I seen it I wouldn't of answered a number I don't know. Maybe if this company was more legit they'd have their business attached to their number. I was told I would get no money back and was told I was lucky to get that or I could have gotten nothing and could drive myself!! I have never been more furious at the disgusting customer service. I basically had my money stolen to ride some lame van to my party with my friends. I was told by the driver the owner was in Florida and would contact me and most likely do something for me but that never happened either. For the record this company is the most expensive of all the companies I called! They just had a promo on so I went with them. So please dear lord do yourself a favor and go with another company. And here's just a stating list to help: A-1, AM/PM, Paramount, Ambassador, Quest, Thrive....any of these would be better!!!!! Don't make the same mistake I did!!!!!!!