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    Fairmont Palliser

    3.4 (122 reviews)
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    I used the loading area, which actually belongs to the City of Calgary, just to quickly go inside this hotel to book a room for my family who just arrived to Calgary. A staff member named Leo was extremely rude to me right from the start. Then the manager came out, and instead of trying to understand the situation or help, she immediately started shouting at me. This was an absolutely unacceptable and garbage experience. I don't recommend anyone to stay at this hotel.

    Furniture needs replacing

    Change the furniture...service was good. Host was pleasant. Drinks were good .. the reputation the hotel has it could use some furniture update or replace it as it's pretty much run down....

    King Suite
    Shefali B.

    I came here for a work event and really enjoyed my time here. The staff were friendly and helpful. I asked to an early check in and they were able to accommodate me. They even sent up some lovely snacks which was so thoughtful. I was upgraded to a suite which was a lovely experience. I also really loved how there was a Starbucks attached to the hotel on the bottom floor. overall it was a great experience and the next time I'm in Calgary, I would definitely consider this Fairmont Property.

    Signature double room
    Sammie S.

    We stayed here just one night as we flew out of Calgary the next day. No point in risking any issues in the road from Banff to Calgary the day of your flight. Bonus was that the hotels in Calgary are less expensive than Banff, plus we found an excellent nearby place for tacos. We self parked which was a bit confusing and so I think we ended up paying Valet rates anyway. The hotel was immaculate, beds were very comfortable, staff very helpful. Highly recommend.

    Carla C.

    The Fairmont was a must when I wanted to treat my mother. The atmosphere made the event that much more special. Personal pots of tea and individualistic tea cups made it easier to please everyone. No one wants to compromise on whose tea is chosen! Starting at the bottom with freshly made scones, cream, and homemade jam. But don't fill up because there's soooo much more! Petite sandwiches with enough variety there's something for everyone. With a variety of fillings and breads it's a wonderful time and a great conversation piece with your date. And to top it off - literally - bite sized desserts. I was happily surprised with the variety but after the first 2 courses (scones and sandwiches) had to take the majority home to snack on later - not a bad thing! A little pricey but it's worth it!

    Swimming Pool
    D.S. A.

    My partner and I recently spent two nights at the Fairmont Palliser. We had much higher expectations from what is supposed to be Calgary's finest hotel. There was only one individual, Trent, checking in guests when we arrived. He neglected to tell us where anything was located and, because we purchased the "Bed and Breakfast" package, any details regarding breakfast. We waited 30 minutes for our luggage to arrive before calling the front desk. In the meantime, we went to the Hawthorn Dining Room & Bar for a cocktail. The hostess, Patti/y, whom we interacted with the following morning at breakfast too, was personable and had a great sense of humor. The bartender, Sara(h), was friendly and made an excellent Hawthorn Old Fashioned. My hamburger was beyond well done. It was charred. It ultimately took nearly 2 1/2 hours for our luggage to arrive to our room. Despite only having decaffeinated K-Cup pods in our room, the attendant, Inessa, provided us with caffeinated ones for the following morning. She was efficient and very friendly. We had breakfast both mornings. While there were many options on the buffet, nothing was warm. As a result, we opted to order from the menu on our second morning. Our waitress on the first morning was very overwhelmed. I used the gym each day and, despite it being small for a hotel with 407 guest rooms, it served its purpose. The lobby has very little seating. Other than one long sofa and two coffee tables (both of which had "Reserved" signs on them during our two-night stay), all of the seating to the left is reserved for the Hawthorn Dining Room & Bar. There were special events during our two-night stay and, as a result, the entire area to the right was off limits.

    In-room dining
    Natalie M.

    I love staying in hotels that are more on the modern side, but as I was part of a room block for an event and the Fairmont was available, I booked a standard room here. The lobby, decor, and architecture at Fairmont's are always nice - as a history gal, I can't help but envision people in the early 1900's coming here for extravagant events and meetings. Ok back to the review of my latest stay in Calgary.... The staff were friendly, the lobby bar is a good spot to grab a pre-dinner drink or night cap (doesn't open until 4pm though). The rooms were just basic to me, nothing truly special out out of the ordinary. The beds were comfortable and I always like when robes are included in the rooms. The in-room dining didn't open until 5pm and we were starving before dinner. We called down and it just so happened a staff member was in early. We ordered the charcuterie/hummus plate and he said he could send it up ASAP! Thank goodness for that! It was pretty good. I loved most of what was on the plate. I definitely enjoyed my stay here, it was downtown and close to the wedding venue I needed to be at. If I had more of a choice in the future, I'd probably opt to stay somewhere with a river view and modern updated decor.

    Spiced Turkey Breast, Confit Leg Stuffing, Carrot, Cranberry, Gravy
    Dee H.

    Went for Yuletide lunch to celebrate my partner's birthday. It was a three course meal and cost per person was $45. First Course Winter Squash Bisque, Pumpkin Seed & Gingerbread Croutons Second Course Spiced Turkey Breast, Confit Leg Stuffing, Carrot, Cranberry, Gravy Third Course Spiced Rum Eggnog Crème Brulée, Raisin Biscotti Everything tasted fantastic. Staff were courteous and pleasant. Definitely a must go!

    Room 748
    Damian C.

    I am a Hilton guy but I had a work meeting at this hotel and decided to make it my home away from home for a night. First off, the Fairmont Palliser is gorgeous. A classy look from the moment I walked up the entrance stairs. The lobby was stunning, the ceilings so high, the fixtures so bright and beautiful. From the colors to the patterns to the fixtures everything spoke first-class. The staff could not have been more friendly. I was completely unfamiliar with Calgary and they answered the (many) questions I had about where to grab a bite to eat, where to go shopping, where to find Calgary/Alberta-themed items. They went out of their way to make sure I was completely comfortable. I am not a Fairmont member but I was told that I was upgraded (likely because I asked while making my reservation) and so I was provided a great room with a nice view, access to the Executive Lounge, and was able to get whatever I needed when I needed. The room itself was super cozy and spacious enough to feel like I was not walking all over everything. The bed was extremely comfortable and the amenities in the room were excellent. I slept like a baby. I enjoyed wearing the super soft robe, sitting on the leather chair and watching television to wind down. Breakfast in the Executive Lounge was delicious and the windows provided a nice view. Since the Calgary Tower was closed at the time I was there this turned out to be my highest view from above the city. There is a Starbucks located in the basement in case you need a tea fix and the hotel is a full-amenity hotel so you can splurge in the wellness spa after a long day of exploring the city. The weather was unseasonably cold and rainy and I am thankful that the Fairmont Palliser gave me a warm welcome for my first trip to Calgary!

    Zoejaiwah F.

    Had to grab a meal at the Palliser's restaurant when I stopped by to scope out the area for an event. The hotel lobby is beautiful, pack full of vintage and heritage decor. Looked at some of the rooms, palliser suite, heritage suite and a few others. The rooms appeared very tidy and comfy. Having stayed in hotels often for work, this one seems a bit more expensive then others; but given the location it's to be expected. The rooms didn't seem all too noteworthy, but the food in the local restaurant was absolutely delicious. I mean like flavourful to no end. I plan on visiting again. Happy dining and stay!

    Ingrid G.

    We had a great time here in this historic hotel. The staff was friendly and our room was quick and clean. We brought our two dogs and the fairmont hotels are always very accommodating to dogs. The latest addition to Fairmont the Hawthorn Dining Room and Bar is now officially open and it is beautifully decorated. ( I just wish they had a patio like the Mc Donald) At night we had a drink and expensive tea and in the morning a great breakfast. My husband had the buffet while I had the avocado toast ( there are a few plant based options) the hotel is very very close to many restaurants and patios. We got the package with the free valet parking and I'm glad we did. The hotel is situated right downtown town so I think parking would have been annoying. I highly recommend this hotel. Check website for deals.

    Nighttime view of the Calgary Tower from our room
    Erica S.

    Beautiful lobby decor, exceptional service at the lobby, but teeny tiny rooms! My boyfriend and I stayed for one night in Calgary so we decided to spurge a little bit and stay at the Fairmont Palliser. Though the building and amenities were nice, we couldn't get over how small the rooms were! There was barely any room from the bed to the tv stand and the bathroom felt like a closet. I guess you can't expect much space at a downtown hotel? The pool and jacuzzi was nice. The steam room does take a while to heat up. Getting a key to use a locker without getting a massage was a little confusing since the spa receptionist said the key should be in there. But as I went inside there were no keys. I had to ask another lady inside the locker room who had to ask the receptionist again where were the keys. In the midst of walking back and forth I dropped and cracked my brand new Iphone X! Major buzz kill! Finally someone came in a brought out keys for lockers #1-4 (hotel guest lockers). The lobby was beautiful with fresh flowers in the middle. They had cut outs of Harry and Megan at the lobby-- celebrating the royal wedding. That was super cute! Even though our room was small we did have an epic view of the Calgary Tower so that was nice. We decided to order room service breakfast in the morning and luckily the spread fit in our room. The breakfast was exceptional and would definitely order it again. The Fairmont Palliser is an excellent location in downtown Calgary. It's walking distance to many restaurants and Prince Island Park.

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    Had an overall great experience staying here. Staff is friendly and attentive. Good location in Calgary.

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    Page 1 of 4

    Review Highlights - Fairmont Palliser

    Since the Calgary Tower was closed at the time I was there this turned out to be my highest view from above the city.

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    Homewood Suites by Hilton Calgary Downtown - Guest room

    Homewood Suites by Hilton Calgary Downtown

    (11 reviews)

    $$

    This is a typical hotel, with a couple of odd quirks…read more It's physically attached to another hotel, making the elevators and entrances a bit confusing at first. But once you get the hang of it, not too bad. The other thing to note is the homeless population in the area. There are a lot. We were on a business trip and walked to a few places without being hassled, but you are going to see them. Just a fair warning, because again, we never had a problem. Other than that, the rooms are nice, with everything you would need if you were there for a long stay, including a kitchen with a full fridge and dishwasher. The bar has some good that was ok, nothing great and the service is slow. The only thing that was exceptional was the free breakfast, lots of options, including more of a dinner option like tikki masala or taco stuffs. A nice surprise and comfort!

    From the outside, this hotel looks nice and clean, but it's the details where they could improve…read more The underground parking lot was full so we parked in the surface lot across the street. Since it was the weekend, the rate was reasonable. At check-in, we were given free water bottles and our room was on the 9th floor. One of the elevators was out of order but the waits weren't long. I didn't know there was a restaurant so that was convenient for our dinner. That evening, we noticed that the bedsheet was coming off the bed and we tried to get it back on the corners but with no luck. The heater was blasting cold air. With these issues, we had someone come up. He explained the temperature control was missing a setting that would turn off the fan. He tried to put the bedding on but wasn't able to and said it was due to bedsheets shrinking in the wash. Should that get larger bedsheets to fit over the mattress? They moved us to another room which was better as the bedsheets didn't reveal the mattress. There was a sofa which was better for one person to watch TV. From the bed, the TV had to be turned and the position wasn't ideal for all viewpoints. We had a large fridge, stove top, cups, plates, and cutlery. The shower was nice but to turn it on, you would get splashed by the water so you may get a blast of cold water. Our room was above the train so if you are a light sleeper, bring earplugs. The gym was nice but two of the ellipticals' displays didn't work. The pool and hot tub also looked nice but the water in the hot tub wasn't very hot and just one jet that was powerful and the rest didn't seem to work. I also saw a large bug on the pool deck but luckily it did not join me in the hot tub. The hotel restaurant was ok. It was busy for one server so the service wasn't excellent. They have happy hour specials so we did get a discount off of our drinks. The location was convenient to walk to the Saddledome and there's a Superstore a block away.

    Hotel Arts - Poolside by Freestyle Social Club

    Hotel Arts

    (86 reviews)

    $$

    Very cool independent hotel with a nice covered pool area in the winter. Pool area was definitely…read moremuch warmer and higher humidity, to the delight of our guests and we wanted to have small group meetings in there rather than in the meeting room! Staff was attentive and the catered food from the kitchen was delicious. Lobby had plenty of seating but could get cold if the doors were left open for a long time. Room was spacious with comfortable linens and they got nice balcony (too cold to go outside in January). My bathroom even had a built-in TV in the mirror. First time seeing this in hotels! It's also walkable to downtown for food or being dropped off by taxi/Uber from the airport.

    Cute Boutique Hotel In Calgary. The room is clean and have a giant tub in the bathroom that fits a…read morelarge adult and 2 kids (1 yo and 2.5 years old). I'm obsessed with their invigor - mint shampoo and body wash by Skoah (a discontinued line but only available at partnered hotels). They also have free self parking lots underground and above ground surface lots. They are located close by Calgary Tower and are near plenty of restaurants and bars around the downtown area. H mart is only about 2 blocks over if you want Asian groceries. I also just read that they give complimentary bikes rentals on their website, which is amazing! The only con was that you have to reserve pool time and it's a $10 fee per person if you don't show up. It's a small pool and is just under 5 feet. They reserve a seating area for you, which is very nice but made it difficult to plan your day especially having 2 kids under 3yo.

    Delta Hotels Calgary Downtown - Exterior

    Delta Hotels Calgary Downtown

    (40 reviews)

    $$

    Beautiful pool with views of Calgary tower. Centrally located in downtown near Chinatown and bow…read moreriver. And its less than 10 min walk to Stephen Avenue. I stayed here with my significant other and we loved the hotel. It was perfect walking distance to everything and we were able to park the car for an entire week and not even use it. The pool is superb as it actually isn't busy and we had the pool to ourselves almost every day at some point. There is a hot tub with the best jets a small cold pool and a sauna. I loved the views of Calgary tower from the hot tub. Overall service was impeccable and the location really can't be beat in calgary. So many food options surround the place. And so many activities to explore too. I felt relatively safe as well when my partner was on business and I wandered around alone. Highly recommended for couples business trips and even solo traveller's

    Our stay was saved because of two outstanding employees, Rolanie and Rodrico at the front desk. We…read morearrived at Delta Calgary Downtown on September 11, 2025 for the start of a tour. We were told that our reservation had been canceled because our name was not on the final list for the tour. What happened next was far beyond simple service. Rolanie took our tour information, confirmed that we should have a room and went to work assigning us one. She was pleasant and helpful and assured us that the mixup would be corrected. Once we had a room, Rodrico checked that our bags would be picked up in the morning and he determined that the tour company was planning to drop my 80 year old brother-in-law at a different hotel than us. Rodrico got on the phone and made sure that we would all be at the same hotel in Banff. He then made several calls for us to make sure that the Tour company hadn't made any other mistakes. All through the confusing process, Rolanie and Rodrico assured us that we were in good hands and we felt that everything would be straightened out because of them. I don't know what we would have done if they hadn't gone above and beyond normal procedures and helped us. They are the kind of employees that make Delta Downtown Calgary hotel a superior place to stay.

    Sheraton Suites Calgary Eau Claire

    Sheraton Suites Calgary Eau Claire

    (56 reviews)

    $$$

    A great location in the city center of Calgary near Chinatown. Easy access to the major highways…read more Friendly front desk staff. Clean lobby area, just wish that they had a coffee/water station for guests. They have an attached restaurant for dining and a la carte room service. Parking is valet for $45 CAD a night but you can go and in out as much as you need throughout the day. Paid parking everywhere in downtown. We had an issue with the pull out bed and house keeping took care of it right away and was very apologetic the next day. The housekeeping staff are so nice and friendly. They have a nice pool and fitness area on the 2nd floor with a hot tub and a water slide. TV doesn't have very good selections for watching shows. The price for a night is ok and a little pricey for not much amenities like breakfast and parking.

    We visited Calgary for our anniversary and had an absolutely phenomenal stay here!! The room and…read moreclub lounge are awesome, everything is spotless, the food is lovely, and the staff went above and beyond to make our stay special! We splurged a little to get a club level corner executive since we were celebrating, but honestly it's so worth it for club access and the views. And if you consider what you'd spend on breakfast each day, it pretty much breaks even. Also the club had evening snacks too but it's such a huge spread with hot food - you could totally make a dinner out of it haha! They change up the items at each meal each day. And they have an awesome coffee machine that does all sorts of different coffees like lattes, mochas, cappuccinos and more. Everything is fresh and delicious. We had a 1-bedroom corner executive suite and it was amazing! The king bed was SO comfortable. We had gorgeous views of downtown from one side and lovely Prince's Island park from the other side. The room has a separate living room with wet bar, Keurig, fridge and microwave. The fridge is stocked with drinks and snacks for a charge. The bathroom is enormous and has an entrance from the living room AND the bedroom. It has a giant soaking bathtub and a separate small shower with excellent water pressure. They provide very nice toiletries as well. The location is also excellent- the Eau Claire area of Calgary is really nice and the whole of Calgary is so walkable. The hotel is right by the Bow River walk, Chinatown, and Prince's Island - so many walking trails and things to see and do. And their pool is just beautiful- lots of domed glass ceilings to take advantage of the downtown views. And they have a WATERSLIDE!!! There are no rules saying adults can't use it so you better believe I went down it haha! It's huge and it's fast and SO FUN!! Afterwards, be sure to relax in the hot tub bc the views are just phenomenal. We didn't have a car this trip so I'm not sure about the parking situation- I think they have valet. The lobby has a restaurant and hair salon. There are so many restaurants right out the door that we didn't eat in the hotel restaurant so I can't speak to it but it looked really nice. Every staff member we interacted with was incredibly kind and happy and helpful -they even had a beautiful plate of desserts and nice card waiting for us when we checked in to say Happy Anniversary! I just can't say enough good things about our stay. I highly recommend!!

    Fairmont Palliser - hotels - Updated May 2026

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