This is a high class hotel in a central location in the city. The staff was helpful and friendly and the room was very comfy. Many transportation and eating options are within walking distance. Would recommend read more

Le Germain Hotel Calgary - Hotel room - Hotels Near Me - Calgary, Alberta

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Very nice place to stay. Great location. We had a nice corner room, with plenty of space. Rooms are very clean, staff eager to be helpful. Awesome bathroom. The only criticism is that the blackout blinds could be more user friendly. Shower has both overhead and handheld, and plenty of space. Also loved having a little closet area. read more

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VERY GOOD HOTEL IN DOWNTOWN CALGARY We recently stayed at Le Germain Hotel Calgary, a modern hotel in downtown Calgary located across the street from the Calgary Tower and steps away from Stephen Ave Walk and the +15 Skywalk. The 2 Queen room was very spacious - a large modern bathroom, a large walk in closet area (safe and lots of storage) and a large nook that connected our room to a neighboring room. The modern polished wood and glass décor included a tall Noguchi-styled floor lamp and velvet covered chairs and ottomans. Coffee pot, hot water pot, high end glassware and well stocked wet bar. The large bathroom had wall storage, a large walk-in shower with a huge rain shower head and a large teardrop shaped sink that reminded us of an infant bath basin. Daily housekeeping. One big negative - our 12th floor room faced directly into the offices across a narrow space between the office building and the hotel forcing us to keep our wooden blinds closed for privacy. No blackout curtains with window blinds that let in the morning sun. Plus despite being on the 12th floor, we heard early morning police and ambulance sirens but did not hear any train noise from the nearby 7th Ave tracks (some reviewers complained of loud nearby trains). When making reservations, ask for a room on a high floor that is not facing the office building or the train tracks. It might also be fun to have a room facing the Calgary Tower across the street. The hotel has a small lobby area with a bar as well as an attached restaurant. read more

This place is a mixture of very top notch seasoned staff and those that have yet to gain the experience needed to work with the level of guests that pass through here. The rooms are nice with ample space and good layouts. Could be cleaner! The bar staff should be trained better. Not to know what is on the bar menu is not helpful to the guests! Front desk staff was the best part of the stay. They were all knowledgeable and super helpful. Not a ton of options so I might need to come back or try the Palace. read more

Le Germain Hotel Calgary - Hotels Near Me - Calgary, Alberta

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On our first trip to Canada, and our first time in Calgary, my husband and I started and ended our trip at Le Germain Hotel Calgary. We flew in pretty late on a Friday night and stayed at the hotel the first night of our trip. The staff were very kind and welcoming. Check-in was quick and easy. The room was very spacious and clean. It was very modern and had a wonderful shower with great water pressure. The bed was comfy, albeit a little small (My husband and I are used to a California king). The room had an espresso machine and a wonderful vanity for getting ready, not to mention a semi walk-in closet. The location of this hotel is great if you are looking to walk around downtown Calgary. We enjoyed our stay so much that we spent our last night at the same hotel in Calgary before flying out the next morning. I would definitely recommend staying here if you are coming to Calgary. read more

This is about the spa. I had the worst massage ever and walked out 20 minutes in. The woman pulled my hair after I shared I didnt like my hair touched and when I asked her what she was doing, she said she had to do this? Like what? The pressure was inconsistent and just bad. It interrupted my day for just a horrible experience. read more

The Le Germain Hotel would be the perfect hotel for a stay in the surprisingly fun tourist destination of Calgary, except for a couple of issues. The location is in the best part of downtown, near just about everything. Service is warm, professional and amazingly helpful. Rooms are large, bathrooms sumptuous, with thick towels and great water pressure. However, sacrifices made in the cause of "design," went too far. Storage is ridiculous in these trendy rooms. The minuscule closet was packed after hanging just a few items. Drawers are near the closet, stuck in an awkward cove, almost impossible to get to. Please see my photos. What I don't understand is storage opportunities were available. There was a locked closet holding something or another. Please see my photos. The area around the television could hold ample storage, but the only access was taken by the safe. What was the architect or designer thinking? It was weird. Please see my photos. The other design fault was the lighting. The room was dark even with all the lights on. I was afraid that something would be left because we couldn't see a thing. In spite of these design flaws we liked the hotel and would probably stay at Le Germain again. But, what was that designer thinking? He/She must travel with one shirt, one pair of pants, one pair of shoes, and one pair of undies. And, those undies better be pretty small. read more

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We had an amazing stay here at Le Germain. The hotel is super central to everything downtown. An easy walk or scooter ride away. The staff are incredible and the rooms were super nice. I definitely recommend anyone wanting to stay in Calgary downtown core to give this place a visit! read more

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Went to pickup friends and got to see the rooms. The location of the hotel is very convenient as we were meeting friends at the Delta Marriott. The staff at Germain were very professional and obviously very well trained. The hotel is clean and the ambience is amazing. However, the rooms were a bit of a disappointment as I have stayed in much nicer hotel rooms. The design and layouts were very lame and not very well planned out. For the money, I would not have friends stay here. Other than the rooms the hotel is outstanding. read more

Even though we only had one night here, we were really pleased with our experience. Check in and Checkout were a breeze, staff was friendly, location is very good. I will add, because of the direction we came into town we had to circle the block to come up on the hotel entrance where the valet was located. (Across from the space needle!) We loved the modern decor of the hotel and the room was exceptionally well appointed, with everything from a spacious bathroom and closet to a functional desk area and chaise lounge. We were able to walk to all sorts of places from the hotel. Easy access to museums, sites, shopping and dining. We sat in the lobby bar and watched some tennis, and ended up staying there to eat dinner. Bartender was very friendly and helpful. We really felt like this hotel was an exceptional value for the price we paid. If we find ourselves in Calgary again we will absolutely stay here again! read more

This hotel is amazing! Such a treat to stay here. Customer service is top notch from check in to check out. I travel a lot and this is one of the best hotels I've stayed in when you balance price, location, service and the room. Location is central, right by the Calgary Tower. Easily accessible by taxi or the 300 airport bus (only $10.50 and drops you off a half block from the hotel). Free Wi-fi. Rooms are spacious and quiet. Comfortable beds. Lots of outlets at the desk for work. Excellent bathrooms - nicely designed, lots of lighting options. Toilet area is separate. My room did not have a bathtub but had a large shower. Very safe as you need a key to access the rooms from the elevator. I had tons of storage in the area by the door. It wasn't a traditional closet, but rather an open walk in area with the safe and lots of room for my suitcase and hanging items. Had an amazing stay here and I would highly recommend Hotel le Germain! read more

Le Germain Hotel Calgary - Hotels Near Me - Calgary, Alberta

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This review is for the spa only. I made an appointment for a massage after hearing it was one of the best spa experiences in the area. While arriving and checking in, I was informed that the spa had accidentally booked a stranger and myself in a couples massage... and that one of us had to reschedule. The stranger and I worked it out, but I was appalled when we were not offered any gesture or discount for them messing up. I understand everyone makes mistakes, but this was just mind blowing. The massage itself was great, but someone random accidentally walked in during my service, so that was uncomfortable. Do not think I will come back to get a service here. Additionally, the women's locker room lights kept going off. Once while in the sauna, and another time while in the shower. Lights in these areas should always be on as a safety concern for those using the facilities provided. read more

Central Downtown location? Check. Friendly welcoming employees? Check. Spacious and clean room? Check. Bathroom amenities including a robe? Check, Check. Comfortable bed? Check. Fitness room with all of the basic equipment one needs? Check. Nespresso coffee machine in the room? Check. Breakfast included in my reasonable weekend rate? Check. Needless to say, I was very excited to spend a couple of nights at Hotel Le Germain. When I've looked into their rates and availability in the past, they were always way out of my budget, but I since I was in Calgary on a weekend this visit, their rates were actually reasonable, so I took advantage! Hotel Le Germain had all of the above and more... The bathroom amenities were Molton Brown and smelled / felt great. They also had large mirrors throughout my room. (You'd be surprised how many hotel rooms don't!) Awesome hairdryer, spacious shower, etc... The only thing worth mentioning is that they didn't have a room service option when I was hungry for a late lunch / early dinner. Room service doesn't start until 5:30. Not a huge deal... if I weren't short on time, I could have found plenty of options in walking distance to grab a quick bite. I'll plan better next time! I was more than pleased with my overall experience and I only hope to be back to stay at this 5 star hotel on future visits to YYC! read more

I stay in hotels about 120 nights a year. This hotel chain is by far one of my favourites... Toronto, Calgary and their home province of Quebec. Family owned and they do great job. Staff is polite, helpful and the rooms are spectacular!!! A bientôt!! read more

Le Germain Hotel Calgary - Hotels Near Me - Calgary, Alberta

This was the highlight of my trip to Canada. We had to wait about an hour past check in due to our room being "excessively dirty" LOL. But they were gracious and comped our valet parking for our stay. When we arrived in our room, we were blown away with how clean it was. As far as cleanliness goes, I've stayed in budget Motels to 5-star Hotels/resorts, and this was the cleanest of any of them. The modern design/decor was refreshing after a 14 hour drive from Boise. We paid for the premium room (hey, when the exchange rate works in your favor you may as well treat yourself, right?!) and it was worth it. My fiancé had never stayed in a "nice" hotel and she was absolutely blown away. For someone who has lived in hotels, it was neat to see someone's reaction that wasn't used to these spoils. The bathtubs fill from the ceiling, which is cool - something you see in newer luxury homes. The shower was a bit confusing but we figured it out. The robes were very nice. I fell in love with the bed. It's a bit softer than what I have at home, which is nice to sleep on once in a while. We were very refreshed the next morning before hitting the road to Banff. Thank you, Germain, for being the best part of our entire Alberta trip! read more

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How very Darth Vader. The rooms n hallways A little too dark. Im not sure why The hotels in town all Run a little towards the dark side. Its a little strange. Sharp lobby, lounge, Centrally located next To everything downtown. Probably the best hotel In downtown but again The actual rooms a little too dark. read more

This is my first post about any business. This is the worst hotel I've ever stayed in. Very few people understand English. The phone doesn't work. The sheets weren't changed. The lights are weird and ambient light can't be shut off. No vending machines. A feeling of not being safe. I could go on but I'm still here! Leaving today. One night was enough. However, the food was amazing. ‍ read more

I recently staying here for a Christmas party. Aside from the obvious high end- modern decor and perks, there are a few aspects which lowered my rating of this hotel. The goods: the hotel is located directly across from the Calgary Tower. This is a great location to walk to restaurants, pubs and the downtown mall. The continental breakfast is pretty good. They have a ham and cheese board, pastries, cereal, standard fruit salad and porridge. It's a quaint little room on the second floor and the breakfast is included with your stay. Modern and spacious room. We had a standard king bedroom but it was great to have a little nook to put suitcases and hang suits/dresses that kept it out of the way. Bathroom was long and spaced out. The shower was modern and came equipped with nice shampoos/conditioners. The bad: only 1 elevator was working out of 3 and even that one seemed to be on the fritz which resulted in long wait times. The bathroom sliding door did not close all the way, making it less than soundproof if you know what I mean... The bed was very soft. Neither myself nor my boyfriend had a great sleep. Overall this hotel is definitely a luxurious stay but not sure it's worth the pretty penny especially during the week. (Approx $400/night and weekends $200). Don't forget to add in your $40 a day parking. read more

Le Germain Hotel Calgary - Long bathroom layout - Hotels Near Me - Calgary, Alberta

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Amazing hotel in a very convenient downtown Calgary location. The room itself was huge! You could pretty much do backflips in it if you wanted to. The closet to hang your clothes was a little small so if you have lots to hang up that might be an issue. The bathroom was amazing. A fantastic rainfall shower. Bed was amazing. Great night sleep in it. Parking itself is quite expensive in downtown Calgary. We did the valet parking which is $40. But full credit to the front desk staff who upgraded us to a special weekend rate that included free valet parking for an extra $10 (plus some extra feature that we probably didn't use of course). I believe the rate included continental breakfast however we didn't use it as we had breakfast at a nearby diner. There is a great restaurant called Charcut on the main floor. Didn't eat there this time but have in the past - it's worth checking out if you're staying at the hotel. Only downside was the view from the hotel... Looking directly into the office next door made for a very dark room. Not a big deal though since we weren't staying here for the view! read more

Le Germain Hotel Calgary - The view... Or lack thereof. - Hotels Near Me - Calgary, Alberta

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Great hotel! Stayed for a weekend with my fiance. Decided that we will def be back! They have a wonderful weekend rate that includes valet parking, late check out and breakfast. Amazing location, near the mall and all the good restaurants. :) read more

Le Germain Hotel Calgary - Entrance - Hotels Near Me - Calgary, Alberta

Wouldn't stay here again. Considering it was rather pricy, we were expecting better. Pros: The hotel staff were very polite. Comfortable beds. Clean room, great location. Cons: The first issue was the lights. The room requires your key card to be inserted in a main switch in order to turn any other lights on in the room. Once we had that settled, we came to realize there are very few lights in the room. It's dark. Very Dark. I found myself using the flashlight on my iphone a lot because it puts off better light. The bathroom was quite nice and it included a separate (and very dark) toilet room. There was a telephone on the wall next to the toilet. Not sure why. Another surprise: there isn't a suitcase holder in the room. We kept our suitcases on top of the minibar area as we'd prefer not to leave suitcases on the floor. The rooftop patio seemed like a nice idea however it is reserved for private events only. The website didn't mention this tidbit. It's a $500 fee just to go up there for photos. No thanks. read more

Fantastic gem of a hotel! We stayed here for a mini staycation with our infant and had a great time. We were initially greeted by warm and welcoming staff who filled us in on everything we needed to know. I had corresponded with staff previously and we had a mini crib, baby bathtub and diaper genie placed in our room ready for our arrival. As a special surprise to my partner, I had asked for a picture of Elvis to be placed in the room. The room was gorgeous and modern, impeccably clean. The rainfall shower head was a special touch in the bathroom with fluffy robes and very thick soft towels. I really appreciated having the toilet separate from the rest of the restroom We had a lovely breakfast that was included with the room and each morning we were greeted by friendly staff who brought us coffee. We easily went to a lovely dinner at Charcut, without leaving the hotel our first night, which we were grateful for given the April snow. The following night we went to Saltlik Steakhouse next door after doing a bit of shopping on Stephan Avenue. The location of this hotel was perfect, as were the staff and amenities. My partner had a very enjoyable massage on the penthouse level at RnR Wellness Spa in a well appointed room. We can't wait for our next visit! read more

We stay at lots of hotels. Trust me when I say, you won't be disappointed here. As soon as we entered the building, the personable concierge greeted us -from out behind his desk- and made sure we had a good game plan set for seeing sights, eating at the best restaurants, and the main event - New Years Eve. Check-in was a breeze and our bags were taken up immediately. No wifi passwords to deal with. The corner suite we got was very impressive. Lots of room! Expertly designed with the guest in mind. Tastefully decorated, wide hallways for luggage, big walk-in closet, full size tub (in addition to a separate rain shower), a desk with a view, two sinks with counter space and shelving to set plenty of toiletries, a fridge, a safe, a bar, and a sitting area with reading material. There was plenty of natural lighting and many options to dim the multiple light fixtures to your liking. The bed was memorably comfortable. Not too low to the ground, not overly scented, and the pillows were soft yet supportive. I especially loved having a throw blanket, robe, and slippers for additional comfort. The hotel room service menu is limited. I'm not sure if not offering lunch deserves a star deduction or not. You can enjoy complimentary breakfast upstairs or have it delivered to your room for a cost. But, between 10a (11a on weekends and holidays) and 4p, there is no room service. After 4p you are able to order many delicious dishes from the attached restaurant, Char|Cut, that they will bring up for you. The staff was pleasant, professional, and accommodating. The property is functional, clean, and comfortable. I would be happy to move in permanently. read more

Le Germain Hotel Calgary - Molten Brown London products provided. The scent is unisex and not too overwhelming. - Hotels Near Me - Calgary, Alberta

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* Nice option in downtown * This hotel was a pleasant surprise. The room design reminded me of my current favourite hotel in Hong Kong - the Hotel Icon. It had a similar feel with somewhat modern open architecture and lots of wooden walls. Service also had a similar feel with the staff being particularly young yet professional and very friendly. The room was nice and large with a walk in open concept closet, a comfy sitting chair, and a large desk. The washroom had a large walk-in shower and modern fixtures. If I were to give a little feedback for some touches to consider working on for the management: - Get rid of the $2.50 nespresso charge per pod in the room. That just seems like nickle and diming. Raise the price of the room by $2.50 a night instead. - Consider slightly brighter lighting in the hallways - they were depressing. I can only imagine what they feel like in the winter! - Get better bread and baked goods at the complimentary breakfast. The quality was noticeably poor compared to the rest of the spread which had very nice fresh strawberries, good quality yogurt, nice hot oatmeal, a nice selection of cheeses, a good ham, and decent coffee. - Figure out a way to get a few more hangers into that big closet. Considering how large it was the hanging space was poorly utilized with the lack of hangers and space to hang them. These are only small suggestions, as overall if I have to return to Calgary I would stay here again without a doubt. read more

If I could give 10 stars, 100 stars, 1000 stars, I think I would. Where to start? The felt wall/art behind the front desk, naturally. From that moment on I knew I loved it here. Upstairs to my room with it's gorgeous rainshower head and rubbery (non slip) rock tiles, it's peekaboo frosted glass window and a wall full of mirrors and you basically have the bathroom of my dreams. I have never been cleaner in all of my life, all because I just had to take advantage of that shower! Onto the rest of the room with it's awesome walk-in closet (sans door), complete with a built in shelf to rest your luggage on. Why doesn't every hotel have this? The hidden bank of outlets next to the desk, the view of downtown Calgary, the purple love seat at the foot of the bed. Yes I said purple. It was love at first sit. And then, there's the bed. I haven't slept this well in ages. The heavy blankets are magically not too warm and the linens make my sheets at home feel like rags. I may or may not have told the front desk that I wanted to move in, permanently. There's just something about Le Germain, because somehow, it inspired me enough to get off my butt and into the gym twice in two days. Perhaps it was the sweeping views of downtown from the top floor gym that did it for me. I was lucky enough to have a weekend deal that came with complimentary breakfast on the 2nd floor. But honestly, I think I would have paid for it. It was quite a spread: a full brimming bowl of strawberries, another with mixed seasonal fruits, hard boiled eggs, an assortment of cheeses, plus the usual suspects: bagels, pastries, bread, cereal etc. Speciality coffees are available by request. Needless to say, I'm one helluva fan of Le Germain. The only question I have now, when can I come back? read more

Wowza. I could get used to living like this. (But really, can someone arrange so that I live like this?) There initially was a mix up with my reservation on the end of the hotel, and for about 12 hours I thought I wasn't going to have a place to stay in Calgary. Luckily my travel agent worked her magic, and they did end up "finding" me a room, when they previously said they were totally full. Cold cold floors in the bathroom were my only other complaint. I considered laying my towels down on the floor to protect the tootsies, but decided that was silly and wasteful. I also didn't like that they had nespresso in the rooms that you had to pay $2.50 for each coffee. They serve a great breakfast on the 2nd floor. No eggs or bacon, but oatmeal, some fruit, pastries, cereal and yogurt. It was enough to get me going. (Side note, I'm glad I put on 'real' clothing to go down to breakfast, I was dining with a room full of suits! I had the Globe delivered to my room, so brought it down with me, and would read the paper while someone brought me a soy latte. REALLY. CAN I LIVE LIKE THIS? They have a gym, which is always wanted when traveling for business. It's not big, but not that many people seem to use it, so it wasn't a problem. It's full of light, and has TV's attached to the cardio machines! (My favourite part of traveling for work is that I get to watch crappy reality TV while sweating.) Free internet is also available for those glued to their laptops. Also, there word on the co-worker street was that a rapper was staying there when we were. It was unclear which rapper it was, but they seemed to have an entourage, and that is impressive enough. Beautiful hotel, excellent service. Good enough for rappers. As long as they don't jack their prices, I'll be back. (Work doesn't let me book the most expensive hotel.) read more

Hotel Le Germain is as good as it gets when it comes to location, service, and quality. Yes, it's pricey, but you're paying for high quality furnishings, finishes, and service. We stayed there one night and wound up in a corner room facing the Calgary Tower. After having stayed in an insanely noisy hotel the two previous nights, this room was dead silent in comparison. You could not hear noises from the hallway or any neighbouring rooms, which was blessed. The bathroom had a wonderful rain shower head, and products in large containers, which was very nice as you could get the shampoo, conditioner, and shower gel out and not worry about not having enough product for two people to share. Service here was swift, hardly a wait when you called the front desk to ask for additional towels or other amenities. They have also done away with paper "do not disturb/clean now" signs. Instead, you flick a switch on the wall, activating a small red or green light outside your door, indicating to staff whether it's safe to enter or not. The staff here are friendly and upgraded us to a luxury room after hearing our woeful tale of sleepless nights at another hotel. In the morning when we checked out, they even remembered us and asked whether or not we were finally able to get some sleep. Overall, I would highly recommend this hotel to anyone looking for a peaceful getaway! read more

Are you freaking kidding me? This place deserves more than 5 stars! This is honestly the nicest hotel I have ever stayed at in all my worldly travels (over 40 countries!) Big thanks to my employer for putting me up here. I should be spending my few days in Calgary exploring the city, but instead I'm camped out inside Le Germain because the room and facilities are simply so amazing that I can't leave. The room is fairly huge, I have a Deluxe King room. There is a walk in closet, large bathroom with amazing walk in shower and huge sink, and the main room has a kind bed, comfy purple chaise lounge, workspace area, flatscreen 50" tv mounted to the wall and all sorts of other bells and whistles. The clincher for me was when I visited the gym facilities here. I am a bit of a fitness buff and I almost started crying tears of joy when I found a room decked out with kettlebells, TRX and a heavy bag. There's also a large cardio and free weights room with all the normal fitness stuff. The gym is open 24 hours too. The king bed was so comfortable that I didn't want to get up this morning. The hotel reception and lobby is exquisite. The staff here is very friendly and walks you through all the amenities. Everything in this hotel is incredibly sexy, would make an amazing romantic weekend getaway. read more

Best hotel I've ever stayed in! My family stayed here after moving, we were blown away immediately after walking in. The location is fantastic, there are shops and restaurants within close proximity. The rooms are incredible. Extremely clean, refreshing, modern, the list goes on! The shower in the bathroom was amazing, it was like a rainfall. The continential breakfast they have is also pretty good, with a wide variety of foods. The staff is great, very friendly and accommodating. It is quite expensive, but with everything that le Germain brings, it's worth it. read more

I was traveling with my fiance and we wanted to stay in a really nice hotel. We had looked at the Le Germain website and thought it looked amazing. It certainly didn't disappoint. I originally booked a deluxe room, but to our surprise and joy we were told we had been upgraded to the luxury room upon checking in. The front desk staff were great. Very professional and personable. Once we got to the room our jaws dropped. We walked around looking at all the amazing details of the room. I could go on and on. It has a clean modern look which we both love. All the little details just made the stay so memorable. Espresso, chocolates, bath robes.. the list is long. The best feature of the luxury room is the soaker tub. One of the coolest features I have ever seen is how the tub fills. From the ceiling!! It scared the heck out of us at first, but just had to laugh at how neat that was. My fiance was in heaven in that bathroom. Pretty much our dream bathroom. There are a number of great restaurants around the hotel. We decided to have dinner and drinks at Milestones which is less than a block from the main entrance. If there was any downside to the hotel, its the parking. It is quite expensive, even for the self park. $31 for roughly 16 hours parking. But its downtown, so its to be expected. I can see why this hotel is ranked #1. Easily beats any other hotel in Calgary. Great place for a relaxing romantic getaway in the city. read more

So I booked this hotel for my husband and I to celebrate our fifth year anniversary and boy did we make a really good choice. We booked the Luxury King with bath and shower room and it did not disappoint. The size of the room itself will make you go wow - the entire room is the same size as most city condo units. The bathroom is clean and massive! I love that the tub can be filled by a water outlet from the ceiling! The shower area is a good size and is accompanied by probably the largest shower head I have ever seen. No complains about the closet as its space was more than sufficient for two people. The bed, the pillows, the sheets all contributed to the best sleep I`ve had in weeks! I wish I can take those pillows home! I wish they can put in more lighting as the room felt a little dark even when we set the lights to "ALL ON". We got to the hotel at 3:10 and were told that our room still won`t be ready for another 40 minutes. They offered to keep our luggage and wait out the 40 minutes but when I asked twice why the room wasn`t ready past the check-in time, we were finally offered the same room type but different room number. So why were told to wait when there's actually a room available? I have no idea. Before we were handed our keys, the receptionist informed us that breakfast is on the second floor. I was surprised about this as it specifically said online that our package includes "Deluxe continental breakfast in bed" so I asked him to check. He looked at his computer and told me that the Ultimate Spa package does not include breakfast in bed. I did not feel like arguing at that point so I let it go but I hope they do better at syncing their package inclusions to avoid surprises. Despite the check-in issue, the confusion about package inclusions, and a not-so-friendly server during breakfast, our weekend at Hotel Le Germain was still a pleasant one. It has its minor flaws here and there but overall it provides relaxing, comfortable rooms and mostly good service which makes it one of the best hotels in Calgary. read more

The hotel is great. Rooms are large for a downtown location (in comparison to hotels in the U.S) and the customer service is commendable. The hotel is located in central downtown Calgary (oppsite the Calgary Tower) and is close to many restaurants and bars. Additionally, each room offers a Google Chromecast, which means you can stream whatever you desire and skip the ad filled cable channels (a small touch that I felt offers an additional later of customer service). As a first visit to Calgary, I am certain this is my hotel of choice for future visits. read more

Definitely the best hotel to stay at in Calgary. The staff are always friendly, courteous and will go above and beyond to make sure your stay is happy. The most amazing thing though, is the rain shower and the most makeup-friendly lighting in the history of hotel bathrooms. Breakfast is complimentary and starts your day off right. The beds are soooo comfortable and honestly you don't even realize you're staying at a hotel. Waking up next to a nespresso machine is also something to look forward to. I have stayed at a lot of Le germain and alt hotels and this is definitely my favorite location out of all of them. read more

Le Germain Hotel Calgary - Modern and beautiful lobby like all other Le Germain hotels - Hotels Near Me - Calgary, Alberta

If you read apartment therapy religiously like me, then book this place. Who knew wood wall panels could be so sexy..... The lighting is exquisitely designed as well, atmospherically dim yet still functional. And yes walk in closet, so functional in Calgary, where you really need a place to hang your coats and hide your wet boots..... Continental breakfast was so stylish you have to dress up for, don't say I didn't warn ya. Le creuset pot for oatmeal kind of stylish..... And the two bux nespresso in your room? Totally worth it, it's actually addictive. Cream is in the fridge. read more

This place is incredible!! The rooms are beautiful! The location is excellent. The customer service is top notch! It's just amazing. Every year, I stay downtown for our annual teachers convention. This was my first year staying at this hotel. It has ruined the other places for me. This hotel is quieter. It includes a fresh continental breakfast. It's modern. The beds are incredibly comfortable. The shower is amazing. It's like you're showering in a warm rainforest with the shower head that it has haha. I can't say enough about this place. They even let us check out at 3:00 because the conference went later in the afternoon and we didn't want to carry around bags. They let us actually keep the room until then. They were happy to do it. The only thing is the price. It's a splurge, but with everything that is included, it's worth it. Lovely hotel! read more

I can't even say how much I like this hotel. The rooms are ultra modern, the staff are warm and helpful. The location can't be beat - so close to pretty much everything downtown. My only complaints are - no one seems to be attending the bell desk so when you pull up to valet or come down to your vehicle, you're left standing around awkwardly until someone comes. There was only one housecoat in our hotel room so that was odd too but we didn't really have time to make much use of it especially since there is no pool. The fitness center is great. I don't fancy myself much of an athlete, but there seemed to be an ample selection of fitness equipment and space as well as a dry sauna in the locker rooms. The views from the fitness center are nice. read more

Omg what a beautiful hotel and room! It was a great experience- the staff, service- on point. I can always tell a great hotel when you find robes and an umbrella in your room. Everything is very chic, modern and comfortable. I want to live there. The complimentary breakfast is continental- you pay extra for eggs and meat. A fully stocked fridge- iron and board hidden- rainfall shower- vanity mirror with well lit lights- a comfy sofa in room and walk in closet. If you want to impress anyone- stay here read more

By far one of the nicest places we've ever experienced. The hubby and I stayed at the Germain for our wedding anniversary weekend in October two years ago, and I think of going back on a weekly basis! Helpful front desk and cleaning staff. I recall one day we turned on the "housekeeping light" and when we opened the door to leave for the day housekeeping was standing outside with a big smile, ready and waiting for us to get out of her way. The hotel restaurant didn't have any vegetarian options on their room service menu, however when we called down to see if they could accommodate our tastes they jumped at the opportunity and provided us with the most delicious vegetarian pasta dish I've ever indulged in. I truly wish I could rank this hotel with more than 5 stars! read more

had the most inconsiderate experience at a hotel at Le Germain. I was booked for two nights at Le Germain for a business trip. I do not have a credit card, so my company prepaid for my room. When I arrived at Le Germain at 11:30pm, I was told I had to provide an additional $600 in cash per night as a deposit for incidentals. After stating I simply did not have an extra $600 a night, the hotel stated they would lower it to $300. In addition, I was told the minibar would have to be locked because I didn't have a credit card. This was insulting. I attempted to transfer this from my savings account to my chequing account online. However, due to the late hour, the transfer did not go through immediately and my debit card continued to get declined. I asked if I could call a colleague and have them give their credit card information. The hotel said no. The hotel gave me no options. Even though my company had prepaid for my room. I was not allowed to stay in the room. Le Germain essentially kicked me out onto the streets of Calgary at 11:30pm, a single woman alone in a city I've never been before, to look for alternative accommodation. I will stress again, my room had been paid for. I will never stay at this hotel again in my life. I was mortified, and treated as though I was subhuman. I didn't know where to go when I left and was nervous for my safety. read more

This is such a beautiful hotel and we thoroughly enjoyed our stay. The room was so posh and ALL the staff were friendly and helpful. The location put us in the center of all desirable sights and restaurants. If we are back in Calgary I know where we will be staying. read more