1. Business Technology

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East Aurora, NY

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Business Technology

1.0 (3 reviews)
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10 years ago

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People searched for IT Services & Computer Repair 431 times last month within 15 miles of this business.

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Experimax Orchard Park - Experimac - Orchard Park is NOW OPEN at 3229 Southwestern Blvd. in the Tops/Lowes Plaza near Moe's.

Experimax Orchard Park

(30 reviews)

$$

Just GREAT!!! I walked in & was greeted by Chris Krueger who immediately diagnosed my problem &…read morefixed it in no time. He also educated me to some of the "nuances" of the Apple iPhone & was extremely helpful & courteous. I highly recommend this place for all your phone, laptop or any other issues - they are a "top notch" organization & completely understand good customer service!!!

Had my screen and battery replaced. It took 1.25hrs. Was really disappointed that they replaced my…read morescreen with a substandard screen. The resolution and color gradients were horrible. The worst part of the deal is; is that the technicians knew that the screens sucked from previous complaints. They advised me that it was the only iPhone 7 screen they had left and that's why they installed it. Anyway to make my rant longer they agreed to replace my screen with a better quality screen once they are in stock which is fine except for the fact that I have to take time out of my busy day to do it. Communication is key in all service based businesses. Could have saved everyone time and money, honext time. So, I went back this morning to have the screen replaced as previously stated and everything went great. They made good on their promise and then some. They replaced my screen and threw in a complimentary screen protector and discounted my previous bill. Accordingly, I'm updating my stars to 4.5 as the overall experience was very professional and fast. At the end of the day I will use their services in the future; any business can have an imperfect day as long as they implement real time corrections to the customer as was done here.

Business Technology - itservices - Updated October 2026

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