The roof had developed widespread surface cracking, but the recurring bedroom stain appeared only…read morewhen snow melted slowly rather than during ordinary rain. Test openings found damp insulation beneath several older repair areas, indicating that the moisture had traveled farther than the visible stain suggested. The owner compared removing only the wet sections with replacing the complete roof. Because the existing modified-bitumen system was heavily patched and approaching the end of its service life, full replacement was selected. NY Roofing removed the old roof to the deck, deteriorated material around the hatch was replaced, and tapered insulation was added to improve movement toward the rear drain. A new two-ply modified-bitumen system was installed with fresh wall flashing and metal edges. Materials were lifted from the street during a restricted delivery window, while the neighboring roof and occupied rooms below received additional protection. The finished surface had a consistent slope instead of the shallow depressions that had formed around earlier patches. Following several rainstorms and one freeze-thaw cycle, the bedroom ceiling remained unchanged.

NY Roofing delivered a smooth, stress-free experience. Eden and Mike were professional, attentive,…read moreand detail-oriented, and the roof replacement was handled with care and precision. The site was left clean and nail-free, and the finished roof looks solid and professionally installed.

I am not particularly interested in roofing terminology, but I do care whether the explanation…read morematches what is actually found once work begins. Our studio roof had cracks in an aging coating and soft areas that moved underfoot. We were told beforehand that the existing insulation might prevent a simple recover, and that turned out to be correct. The roof was removed down to the metal deck, which was in better condition than expected except around one old pipe opening. That section was repaired, the unused opening was eliminated, and a new PVC assembly was installed with tapered insulation. The dust-collection equipment serving our woodworking space remained operational except during one planned shutdown. A roll of membrane had to be exchanged after it arrived with shipping damage, so the job paused for part of a day. The replacement material came the following morning, and no questionable product was installed just to stay on schedule. Everything has remained dry, and the white finished roof is noticeably less hot when we go up to service the equipment.

We received quotes for both another repair and a complete flat-roof replacement. Since the membrane…read morewas already brittle and moisture was present beneath several older patches, we chose replacement. We paid part of the cost directly and financed the balance through an outside lender. The lender handled the approval, interest, and payment terms separately. The job included removal of the old roofing, replacement of damaged deck boards, new insulation, and a modified-bitumen system. The parapet flashing and rear scupper were replaced at the same time. Cleanup around the neighboring property was handled carefully. A hard rain came through about a week after completion and everything remained dry. The entire process was easier than we expected.

The roof above our store was an old tar-and-gravel system with several coated patches and a…read morepersistent leak near the rear stockroom. Water also sat around the drain, but the gravel made it difficult to see the exact condition of the membrane below. We needed a replacement without closing the business for an extended period or leaving merchandise exposed. Royal Roofing Long Island inspected the stockroom, measured the roof, and worked around the exhaust curb, drain, parapets, and roof hatch. The proposal divided the replacement into sections and explained which removal work would happen before opening hours. We selected a white TPO system over new insulation and a cover board. Gravel removal was the messiest part, and there was no pretending otherwise. The crew installed protection at the rear loading area and used controlled containers instead of letting loose material fall. Some dust still made its way into the stockroom entrance on the first morning, and they added another barrier before continuing. Once the old system was removed, wet insulation extended farther from the drain than expected. The deck itself needed only a limited repair. They photographed the wet area, measured it, and explained the change before new materials went down. The additional amount followed the pricing in the contract. Tapered insulation and a drain sump corrected the worst low area. The TPO was installed over a high-density cover board, and the seams were heat welded. The exhaust curb received new flashing, while walkway pads created a route from the hatch to the equipment. Deliveries continued during the project because the crew left a protected path to the rear door. We received a daily update identifying the completed section and confirming that the roof had been left watertight. The noisiest removal was usually finished before our busiest hours. The roof, loading area, stockroom entrance, and sidewalk were cleaned at completion. The contractor tested the drain and returned after the next rain to look at the area that had previously held water. The stockroom has stayed dry, and drainage is noticeably better. For a commercial flat-roof job, the scheduling plan was almost as important as the membrane. They did not promise there would be zero disruption, but the disruption stayed predictable enough that we remained open

Our building contains a shared commercial kitchen used by several small food businesses. Closing…read morethe entire operation for a roof replacement was not realistic, but neither was continuing to repair leaks near the preparation and storage areas. The old flat roof had numerous patches around exhaust curbs, refrigeration lines, and plumbing vents. It had also been coated more than once, which made it difficult to see what was happening underneath. We received proposals for additional repairs, a restoration coating, and complete replacement. Moisture testing and roof openings showed that a substantial amount of insulation was already wet, particularly around two exhaust curbs and the rear drain. A coating might have improved the surface, but it would not have removed the trapped moisture. That explanation was the reason we chose replacement. Financing was arranged through a third-party lender, with approval and payment terms determined by that lender. The monthly-payment option allowed us to complete the entire roof instead of dividing the work into separate repair phases. Everything about the lending arrangement was documented separately from the construction agreement. Because the kitchen remained occupied, the replacement was divided into controlled sections. Exhaust shutdowns were scheduled between production periods, temporary coverings were installed below sensitive areas, and the loudest demolition was completed early in the day. After tear-off, deteriorated decking was found beside one curb where years of condensation and leakage had affected the substrate. We received photographs and measurements before authorizing that additional work. The new assembly included tapered polyiso insulation, a high-density cover board, PVC membrane, new curb flashing, and walk pads along the equipment-service routes. The PVC system was selected in part because of the amount of grease-producing exhaust equipment on the roof. A scheduled membrane delivery arrived a day late, and the update about it could have come sooner, but the open sections had already been secured and no interior areas were affected. At completion, the drains and seams were checked, debris was removed from the rear service area, and we received a roof plan identifying the equipment and warranty boundaries. Production continued during almost the entire project. More importantly, several intense storms have passed without a single drip in the kitchen or storage space.

The overflow opening on our apartment building had been covered so many times that I did not know…read moreit existed. Water normally left through one internal drain, but old patches created a depression several feet away from it. During heavy rain, that low area filled and water reached the ceiling of the apartment below. Royal Roofing and Siding Far Rockaway's test openings found wet insulation around the depression and along part of the rear wall. We considered repairing those sections, but the roof contained multiple layers and showed open seams elsewhere. Complete removal gave us a way to address the drainage instead of adding another raised patch. Most of the wood deck was sound. Two sections near the rear wall required replacement, and the quantities were photographed before new boards were installed. Tapered insulation then created a defined route toward the drain, while the overflow was reopened and rebuilt at the proper level. The new modified-bitumen system included drain detailing, plumbing-vent flashing, parapet work, and a clear maintenance path. One expected afternoon update did not arrive until the following morning, although the roof had been secured. Communication was timely for the rest of the project. The roof has since handled several extended rains without water entering the apartment. Water reaches the primary drain, and the overflow remains visible rather than buried beneath roofing material. The final documents also identify both outlets so future maintenance does not accidentally cover either one.

Very happy with the service I received from Royal Roofing and Siding Far Rockaway. We knew the flat…read moreroof needed replacement, but the timing was financially difficult. Two prior repairs had stopped separate leaks, while test openings showed moisture spreading beneath another section. Paying for one more patch would not have changed the overall condition. We applied with a third-party lender and qualified for monthly payments with no money due upfront under the lender's terms. The roofing business did not provide the money or decide whether we were approved. One requested document delayed the lender's final response by two days. Once approved, the roof was removed to the deck. Wet insulation was found near the rear drain and front parapet, with three localized wood repairs required. Tapered insulation, membrane roofing, drain detailing, and new wall flashing completed the replacement. A few small debris pieces landed beyond the neighboring fence during tear-off. Permission was obtained to retrieve them, and both properties received another cleanup. The job finished within the revised schedule. Several months later, the old ceiling stains remain dry and the rear drain clears normally. Financing allowed us to replace the complete assembly instead of using our available cash for another temporary repair

Originally I only called them for a roof inspection because I noticed a water stain forming near…read morethe ceiling of our top-floor apartment. I assumed I was looking at a major roofing project. After inspecting the roof they found a flashing issue around one of the penetrations and showed me exactly where water was getting in. Instead of trying to sell me a full roof replacement, they recommended a targeted repair. The repair was completed within a few days and ended up costing far less than I expected. It's refreshing dealing with a company that's willing to fix the actual problem instead of automatically recommending the most expensive option.

We have a townhouse in Harlem with a roof deck that made the roofing project more complicated than…read morea typical replacement. Several contractors either didn't want to deal with it or proposed tearing everything apart. Goldenberg Roofing NYC took a much more thoughtful approach. They performed a thorough inspection and immediately pointed out several drainage and flashing issues that previous contractors had overlooked. They explained everything clearly, provided photos, and laid out a plan that actually made sense. The crew was professional, kept the work area clean, and finished the project on schedule. They carefully worked around the deck structure, addressed the waterproofing issues underneath, and improved the roof's drainage without creating unnecessary work. We've had multiple storms since then and haven't seen a single sign of water intrusion.. It's refreshing to work with a contractor that actually thinks through logistics before starting.

The first heavy storm after our roof replacement happened sooner than I would have preferred, but…read moreit ended up being a good test. The new roof handled it without any water entering the building. Before replacement, the surface had blisters, cracked seams, and several areas that held water. We reviewed repair and replacement options, and the condition of the insulation made replacement the more sensible choice. The old layers were removed down to the wood deck. Most of the wood was sound, although several boards near the front parapet needed to be replaced. A self-adhered modified-bitumen system was installed over new insulation and a cover board. The chimney flashing, plumbing vents, and roof hatch were all completed individually. Additional taper was used near the rear drain to improve water flow. The Royal Renovators Inc. crew protected the front planting area and used the rear access for debris. We found a few scraps of membrane near the neighboring fence after completion, but they returned and picked them up the next morning. The final documents included photos, material information, and the written warranty. Months later, the roof is still draining well and the interior stains have not returned.

The roof on one my buildings had reached the point where the frequency of repairs were becoming…read more.. exponentially more frequent. So, it was time -- full roof replacement. Since the building is both commercial and residiential, one of the biggest concerns was minimizing disruption to tenants, and of course keeping everything on budget and organized. From the start, Royal Renovators seemed to understand these concerns and put together a plan that worked around the building's daily operations. The existing roof was removed, damaged areas were addressed/fized, and a new roofing system was installed along with snazzy updated flashing and drainage improvements. Communication throughout the project was - chefs kiss - and we always knew what stage things were in. As expected, there were additional conditions unconvered that needed to be addressed. But, these guys were transparent about it, laid out the options like they did before, and it didnt turn into pressure or surprises. What stood out was how transparent they were when additional conditions were uncovered. Every decision was discussed beforehand and documented with photos. In the end, the new roof was completed on time, and is performing exactly as expected.

I am a woman recovering from hip\femur surgery using a walker and living alone. Mega thorocoated my…read morebasement for 3100. Attached photos show items dumped on top of each other, unfinished backyard staircase walls, stairs stained with thorocoat, grey slate ledge removed and replaced with white cement over grey patio, stains on patio, 2 hoses and 3 brooms still on floor covered with cement. In addition, hose is connected to boiler and contaminated radiator water was used to mix cement. Multiple calls were made and he finally showed up to see the mess, laughed at me and left me in basement and never came back. Given my health situation and the fact that I live alone, it would have been a kind gesture for them to rectify this.

We hired Nazim and his crew to repave the front garden walkway of our Brooklyn townhouse with…read morebluestone paving. They were on time, professional, and respectful of the property. The work they did was exemplary. We really appreciated how well the process was managed from start to finish; from the timely quotes and lines of communication, to the masterful execution and attention to detail of the job itself. The price was fair which we also appreciated. As a former construction project manager, I have a unique perspective on knowing what it takes to get a job done properly. Nazim and his crew did not disappoint. We expect to hire them again for some repointing work in the near future. If you're on the fence, look no further. They are deserving of our highest recommendation.

We had an excellent experience with Royal Roofing Queens from beginning to end. The entire team was…read moreprofessional, knowledgeable, and extremely easy to work with. From the initial inspection, they took the time to explain the condition of our roof, answer all of our questions, and provide a clear plan for the work that needed to be done. The crew was punctual, respectful, and very efficient. They worked carefully, paid attention to every detail, and made sure our property was protected throughout the project. Once the job was completed, they cleaned up everything and left the area looking great. What impressed us most was the communication and quality of the workmanship. We were kept updated throughout the process and felt confident that our roof was being handled by experienced professionals. The final result exceeded our expectations, and we are very happy with the durability and appearance of the finished roof. I would highly recommend Royal Roofing Queens to anyone looking for reliable roofing services. Their professionalism, craftsmanship, and commitment to customer satisfaction truly stand out.

As a property manager for a multifamily building in Queens, we hired Royal Roofing Queens for a…read moreflat roof leak and drainage issue that had been ongoing for a while. Chris and Matt, the project managers, were straight to the point and easy to work with. They came out, explained what was actually causing the problem, and didn't try to oversell anything we didn't need. Pricing felt fair for the scope of work and they were transparent from the start. The crew showed up on time, worked efficiently, and kept the site pretty clean even with tenants in the building. The repair itself was done quickly and the roof has been holding up well since no more leaks or ponding issues after heavy rain. Overall, solid experience and I'd use them again for future work.