Royal Renovators Inc completed a full flat roof replacement for our property in Brooklyn. The job…read moreincluded a new rubber membrane, insulation, metal roof hatch and new gutters. Essentially, the entire roof system had to be rebuilt due to ongoing leaks and poor prior workmanship from another contractor. Mike coordinated the project from the beginning and was on site and involved throughout. The crew arrived on time with equipment and immediately got to work. What stood out most was their approach it never felt rushed or careless, they knew what they were doing. The work was clean, organized, and the site was kept under control throughout the day. Communication was great, and the pricing stayed exactly as originally discussed with no surprises. Overall, it was a solid experience from start to finish. Everything was handled smoothly and they applied protection to the attached neighbor. the roof has been performing well since completion.

## **Detailed Review of Royal Renovators (Experience from ~2023) **…read more My experience with Royal Renovators in 2023 was extremely disappointing, unprofessional, and ultimately costly. I normally don't leave reviews, but the level of incompetence and deception I encountered deserves to be shared so others can avoid the same situation. ### **1. Repeated Misdiagnoses and Unnecessary Charges** We originally contacted Royal Renovators because our roof was leaking. They came out twice and still couldn't identify the source of the problem. Each visit came with new explanations and new charges, none of which made sense in hindsight. Eventually, they claimed they had finally found the issue and charged us approximately **$4,800** for the repair. We trusted their assessment and paid, hoping the leak would finally be resolved. ### **2. Leak Still Present -- and More Confusion** The next time it rained, the leak was still there. Same spot, same issue. When we called them back, they used a drone to inspect the roof but still couldn't figure out what was wrong. Their uncertainty was alarming. We ended up using **our own drone**, and we were the ones who actually located the problem area. When we pointed it out to them, they insisted the leak was coming from the chimney area -- which was completely incorrect. At that point, it was obvious they were guessing, not diagnosing. ### **3. The Skylight Disaster** While they were assessing the roof leak, we made the mistake of agreeing to have a skylight installed at the same time. That turned out to be another huge error. The skylight they installed looks like a **DIY project**, not professional work. It has a **constant draft**, and when the weather gets cold, the draft is unbearable. It's clear they had no idea what they were doing, and the workmanship reflects that. Instead of adding value to our home, the skylight became another problem we had to live with. ### **4. Lack of Professionalism and Skill** Between the misdiagnosed leak, the sloppy skylight installation, and the inconsistent explanations, it became clear that the workers and foremen lacked the knowledge and professionalism expected from a roofing company. Their priority seemed to be collecting payments, not fixing the actual issues. ### **5. A Competent Company Fixed Everything** We finally decided to get a second opinion and found **2BQ Roofing**. The difference was immediate. They assessed the roof and instantly identified the real issue -- something Royal Renovators failed to do after multiple visits and thousands of dollars. 2BQ Roofing fixed the problem correctly, and here we are **three years later with not a single drop of water**. That alone speaks volumes. ### **6. Final Thoughts** I would never recommend Royal Renovators to anyone. Their service was unprofessional, their workers were incompetent, and their repeated misdiagnoses cost us time, stress, and money. The skylight installation was just the final confirmation that they were not capable of doing the job. If you're looking for a roofing company that actually knows what they're doing, skip Royal Renovators entirely. Our experience with them was a complete waste, and the only real solution came from hiring a different company.

Unbelievable service, responsiveness and care to meet your needs. Easy to contact and always…read morewilling to go above and beyond. Quality materials used and just couldn't say enough good things. James is wonderful to work with. Highly, highly recommended!

From the owner: JMB contracting is a full service interior and exterior construction company.read more

We would like to thank Big Apple Roofing company on a great job well done. We had our roof…read morereplaced. They were very polite and professional. Roof was done in one day. The team arrived on time and was very polite. We were very very happy with the clean up; service that was done and price. I would recommend this company.

From the owner: We provide residential and commercial roofing services for Brooklyn, Queens, Bronx, Manhattan, and…read moreNassau County Long Island. Services Include: - Asphalt roof repair and replacement - Flat roof repair and replacement - Siding repair and replacement - Soffit/Fascia repair and replacement - Gutter repair and replacement - Concrete and masonry repair - PVC fencing installation - Cleanup and junk removal - Drywall repair and replacement - Blown-in and fiberglass insulation - Interior and exterior painting - Demolition

Angel, Mike and the rest of their team are fantastic! We got our kitchen and bathroom remodeled…read morefrom January-March 2025 and they were great with working around our schedule. I am a first time home owner and a total novice to renovations, and they were so patient with all our questions and reassurance seeking and the outcome was amazing! All of Mike's recommendations were spot on to enhance the project we envisioned. Angel went above and beyond with getting the project done in the face of some major unexpected problems (helped to bring a 400 pound fridge in the building when the delivery company abandoned it outside). I would gladly recommend them to anyone!

I am so lucky my daughter found Michael and his amazing team, every person under his employ, is a…read moretrue professional and they really know their stuff. The whole team is detail oriented, and they strive for perfection, and it sure shows in the outcome. I had a great experience working with them and I would highly recommend them for any project you might have. I have few more projects to do and Michael is my go-to contractor going forward. What I liked the most ( it might sound strange to some) is the care they took to cover all our belongings and cleaned up at the end of the day I Love the way my mothers bathroom turned out and I can't wait to do mine

I can't say enough good things about Bill White Roofing! Their customer service was absolutely…read moreamazing. They came out the same day, went up on the roof, and quickly identified a small hole that two other companies completely missed. Both of those companies quoted me around $2,500, saying I would need to remove fascia and gutters--without even inspecting the roof properly. Bill White Roofing was honest, straightforward, and saved me from unnecessary work and costs. It's so refreshing to deal with people who truly care about doing the right thing. I will absolutely be referring them to all of my neighbors and will continue to call them for any roofing needs in the future.

(Roof repair/roof leak/fixing valley) I am sorry that I…read moreposted this review late. I promised Bill to post this on 12/8/2021(FYI, I am not getting any discount/money for posting a review). Bill and his crews did a great job of fixing the roof leak! It hasn't been leaking so far after the fix on 12/6/2021. Although they are not the cheapest among the vendors offering to fix the roof, they were very responsive, offered a great quality of work and a 10 years warranty! While all the other contractors I talked to needed at least 2 - 4 weeks before actually fixing it, Bill did the inspection himself and was able to schedule the work in about 3-4 days! His crews, Mario and another man who can't speak much English took just 1 day to install the new valley membrane and finish all the patching. And they cleaned up all the garbage promptly. There were only 2 things I was a little bit concerned about, which Bill promptly and patiently answered. (1) It's a bit cloudy/rainy on 12/6, so I was worried that might affect their work and was wondering if Bill wanted to reschedule. But Bill, based on his experience, assured me that they would be able to finish the work before the rain, and it shouldn't have any impact. (2) It's stated on the contract that the valley roofing material will be "new Firestone roofing with black mineral surface", but eventually what's installed is "Firestone SBS White". Bill explained that the white one would be a better fit because a silver coating is needed for the black one, and with Firestone SBS White, the silver coating is not needed. I am really glad and appreciate that Bill took the time to patiently and promptly address my concerns, and explained everything thoroughly to me! And he is very flexible with the payment methods as well! Overall, Bill and his teams did an awesome job! Thank you very much for the hard work! And I will post an update in 3 months - 1 year if anyone is interested!

Company violated noise ordinance, played dumb when confronted and refused to cease work.read more

Due to unfortunate circumstances, I had to find another contractor very quickly to finish the…read morerefurbishment of my dads apartment. Joe of Mazzaferro Construction came highly recommended, so contacted him got the paperwork signed and the process began. Mazzaferro Construction lived up to all expectations, easy to work with, fantastic customer service, constant contact and updates with the job progress, no hidden fees...overall, this was an awesome experience for me. I highly recommend this company if you need work done, you will not be disappointed.

I had a leaking skylight that caused water stains in my ceiling. Eventually some of the ceiling…read moredrywall fell down. Thankfully no one got hurt. I found All American Home Improvement on Yelp and got in touch with Jeremy. He came over the next day , climbed on the roof and inspected the skylight. He came back a few days later with his crew and patched up the roof around the skylight. They were quick, efficient and cleaned up afterwards, removing all construction debris. The pricing was very reasonable. I would not hesitate to reach out to them if I have any other roofing issues.

My home insurance company was threatening to raise our rate if we didn't replace a shingle on the…read moreroof. Reached out to AAHI and Jeremy responded quickly with a great price and was there the next day. Well done.

The dark navy walls in our study felt impossible to cover with white. I kept thinking the old color…read morewould bleed through. Spruce Painters used a high-hide primer and two coats of eggshell. The trim lines are sharp and no mess was left behind.

Jon and his team were wonderful, very responsive and their prices really reasonable. They did a…read moregreat job in painting our 2 bedroom apartment (took them under a day for our walls). Process was super easy, you basically just send them a video of the place and tell them your choice in paint colors (we went with Benjamin Moore, which I think they prefer) a day or two beforehand. Would hire them again.

Royal Renovators were honest and highly professional from the estimate to the installation. Mike…read morewas our project manager and was very attention detailed. and we got our shingle roof replaced in one day and cleaned perfectly. One of the best experiences we've had with a contractor, Highly Recommend them.

Our condo has used Royal Renovator Roofing twice in recent years with really excellent results and…read moregive them the highest recommendation. We used them on our lower roof a few years ago and when it came time to do the upper two roofs we didn't bother to interview any others companies. Why change when you felt like you got the best last time! ; ) I'd say definitely put them on our list of companies to talk to!