Staff are too slow, service is too slow, staff are chewing while taking orders, no emphathy poor customer service! 100% failed!!!

Forget about KFC or Popeye's. Bush's Chicken puts other fast food chicken restaurants to shame any day. When you order chicken at Bush's expect to receive freshly fried, big juicy pieces of chicken that are probably twice the size of what other competitors serve their customers. Their sides can be hit or miss but I enjoy the crinkle-cut fries, rolls and that oh-so-good white sauce gravy. Like the other reviews mention, don't waste your time on their mac and cheese :-( And if you love sweet tea ... baby it's about as sweet and southern as Paula Deen sipping a mint julep on her front porch after eating a Thanksgiving spread with Jamie and Bobby. Bush's sweet tea is to die for (almost literally with all the sugar they put in it lol) I was sad when I moved out here to a land without Bojangles Chicken, but Mr. Bush, you've almost made up for it! read more

We got home with our to go order of chicken and cup of tea. We opened the cup of tea to find a roach in the tea. Disgusting. Never again will we eat at Bush's Chicken. read more

I just went and spent $40 on old dry tiny bits of fried batter, that tasted days old, peppermint flavored mashed potatoes, and stale rolls that smelt of mold.. guess the tenders are fresh on Tuesdays only. Not cool!! read more

Bush's Chicken - Chicken Wings Near Me - Converse, Texas

As far as fast food fried chicken goes, Bush's is up there with Popeye's. Not much to say about fried chicken in general, but I will try. Bush's chicken (and chicken strips) are quite tasty, especially with gravy or their in-house seasoning (similar to Popeye's Cajun Sparkle). The breading is tasty and the sides (especially the fried okra) are good as well (except the mac&cheese...that is the only thing I've had there that is complete garbage). If you are a sweet tea fan, be sure to get a glass from Bush's. Good : + tasty chicken, batter, sweet tea, and sides (except mac&cheese) + very good fried fish when they have it (I think sits only on Wednesdays or something like that, I forget) + seasonings and sauces (dine-in only) Bad : - fried chicken and (the good) sides are not healthy for you - only a handful of locations, all of which are very far from me - Mac & cheese is not so good read more

Ignored like others. Looked at, then the servers turn and walk to another car. After the 5th car that got there behind me served, and I was still ignored and walked by, I pulled to the side and left. read more

I've had their food before. It was okay; not worth the high prices. My husband decided he wanted to try Bush's again today, just now. We walked in, and I immediately had to turn around and go back outside to BREATHE. The smell inside was horrific - old, nasty grease with a few other unsavory scents on top of that. I don't know how other people were sitting in this place unaffected. Suffice it to say, we left without ordering anything. read more

If you've been to one Bush's Chicken, you've been to them all. Everything is fried and affordable. I always get the chicken strips with rolls and fries. Nothing spectacular but it's cheap and good. I throw some hot sauce on to kick things up. I go to this location because it is near work. But, more importantly, they are always welcoming and friendly to me. That is a rarity in a fast food joint. That is also enough for me to keep coming back (even if my waistline objects). read more

This chicken is ok. Not anything to brag about the only thing i like is that they have okra. The tea is ok to sometimes. read more

Bush's Chicken - Chicken Wings Near Me - Converse, Texas

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Hot and fresh chicken!! Came during lunch time and they had plenty of staff and food was ready as soon as your order was placed. Bush's always has the best chicken! read more

A good friend of mine is hooked on Bush's Chicken and convinced me to try some. I'm not really a fried chicken person but made an exemption Wow was I caught off guard I was blown away on the taste, freshness and there tea is great. Good selection of sides Mix it up next time I'm here. read more

Horrible service @ Kitty Hawk Loc. Today's visit - out of ketchup. Received my tenders meal with no roll, Luckily I checked my box bc their service in consistently inconsistent . So i tell the server & he says, "Oh it because we're out of rolls". Are you kidding me? So then he says it's going to be a 15 min wait... After waiting he then says oh by the way it's a 40 minute wait! Insane... I asked for a refund & drove to Converse loc. Great, speedy service with fresh food! Last visit, 20 minute wait for chicken tenders on a Tuesday , when their special on Tuesday is tenders. Not to mention the tenders we did get were super skimpy. I could prettily go on but their service is horrible. Step up your game management! read more

Waited in the drive thru line and the person that came behind us was helped first. Very poor customer service. This place is run by teenagers who lack knowing what it means to be paid by the hour for doing a job. read more

Every time I go in there, all the people are friendly. I am a regular customer, so, I learned that you call your order in and then pick up. Don't have to wait in those rush hour lines! Did you know that they also give an AARP discount! It sure adds up when you go often. read more

I can't believe we had never tried Bush's chicken before now. We recently moved to Converse and we have already been three times. I guess we are making up for lost time. The chicken tenders are so good and TENDER. The mashed potatoes and gravy are a perfect dip for those tenders. The rolls are a big hit with the family as well. We purchased a gallon of sweet tea but could not drink it because it was WAY TOO SWEET. They should call it liquid diabetes! read more

Bush's Chicken - Chicken Wings Near Me - Converse, Texas

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Food was good but the entire restaurant felt dirty. Every table was dirty and almost impossible to go 30 seconds without flies bothering you. read more

This is one of my go to spots for something quick- chicken gizzards meal. One of the few places in SA that does a great job in cooking gizzards 99% of the time. However, the fried chicken is really bland and the strips are a definite pass. The drive thru convenience of getting in and out along with satisfying gizzards is why I give this place "C". read more

The wait time is normally 15 minutes for the lunch rush (which isn't terrible). Sometimes when you dine in though, service takes a little while longer to just put in your order. read more

Just spent $48.50 on the 30 tenders family meal just to get home and find out they forgot to put the rolls in the order. It is ridiculous to spend so much money and get terrible service. I should have gone to Church's chicken like the wife said read more

So i had ordered and literally waited an hour and they still didn't give me my card back and i guess they "replaced " my cared (lost it and gave it to the wrong person) like how do you do that. read more

Worth the wait, liver order was excellent. Perfectly cooked and delicious. French fries, perfect. Gravy, awesome. Dinner rolls, a light delight. Tea, super. Chicken ( both dark and white ) yummy. Word of advice, if I may, REVISIT mac and cheese recipe and cook. Thanks for an, otherwise, excellent meal. Happy holidays!!! read more

Bush's Chicken - Happy Holidays! - Chicken Wings Near Me - Converse, Texas

My husband and I went through the drive through at 8:45 and ordered a 2 piece mixed meal. When we got home, he realized he had gotten two little chicken legs for $7.00. I called the restaurant and they said they had run out of white meat. When I spoke with the manager the next morning, she said they could decide to give you whatever pieces they wanted to and was extremely rude. When I asked to speak to the regional manager, she refused to give me his contact info. Unlike every other chicken restaurant that clearly informs the customer of what they are receiving Bush's chicken, rips off customers by charging them for dark meat what their competitor's charge for white meat. BUYER BEWARE read more

It seems every time I go here the wait for drive up is longer and longer with employees consistently standing around looking outside instead of walking out to help. Now all the employees aren't lazy but the perception will have you believe it is. This is strictly a customer service hit and not a hit on the food. Be prepared to wait for a good amount of time if you go. read more

Young boys working drive thru. Not friendly, the guy who gave me my change dropped my change while handing money and walked away. Didn't give us a spork for order, no thank you....will not be returning. read more

waited maybe 35 mins in the drive-thru just for some cold chicken, on top of that the tenders were all shriveled and barely had any meat to them. can't believe they thought that was okay read more

I have always loved bush's chicken/ chicken express (same recipes), but this location has horrible customer service. I don't think they've ever gotten an order right on the first try. Today they refused an online coupon that was specifically for their location because they didn't know about it. This is the last straw. We usually get the kids some dinner there about twice a week, but we will find someone else to give our money to. edit: much to my chagrin, the kids have been bugging us for bush's chicken again. I should have known to check the order before leaving, but didn't. Sure enough, the sides are all screwed up. I really enjoy the food, but the order screw ups are getting out of control. I talked to the general mgr this evening and he promises that this is getting addressed. read more

Their fried chicken strips are YUM YUM :) This place is next to Bill Millers and even though BM is one on my fav eateries when it comes to fried chicken, strips and rolls, I think Bush's takes the cake when it comes to these items. Always FRESH, and great flavor, I am a condiment MUST and these strips don't even need ketchup! Fries are not the greatest, so I am not a fan, but the main dish makes it worth it. I def recommend this place for some good ole fashion country goodies. read more

Bush's chicken is way better than KFC, Popeye's or Church's. I love it! Their only drawback is that their food is a little pricey. Best fast food fried chicken I've had and I've been back many times. read more

Service was ok. I came during lunch around 12, everything was cold! Cold chicken tenders are horrible. Their macaroni tasted terrible, mashed potatoes are way better. I would not recommend this location. read more

I love this place so much even I don't understand it. Extra large fried chicken makes Church's look like they are serving quail in comparing. Flavorful unique stands on it's own. The sweet tea sold by the gallon or cup so fresh tasting you understand why they sell it by the gallon ( you know I had to take one with me) So Good!!! People told me it was to expensive but when you are buying it the size is so big it's like 2-3 pieces from Church's. read more

The mashed potatoes were so blah n i wasn't feelin the gravy. I just threw it away. That was sad. . But the chicken was good and the skin was tasty. My son loved it, that's always a good sign because he's a picky eater. Next time around I'll have to get me some of the sweet tea. read more

This stuff does not taste like real chicken. Some people are so far removed from nature that they have forgotten what real chicken tastes like. read more

I visit my Parents, who live in Converse Tx, from time to time. I have been to this location twice and both times was disappointed with service and quality. It's obvious this store has bad management and staff are not being trained properly. We went to the second lane in the drive thru. The young man waiting on cars looked at us, but did not acknowledge us. He served the 2 cars in the 1st lane, then we assumed he would wait on us, but no, he waited on another car that had just pulled up in the 1st lane AFTER WE HAD ARRIVED. He did glare at us, but never said a word. It was like we were inconveniencing him. Does he not realize that by us spending our money there is what pays employees? No wait, I forgot he's entitled to it. After more than 10 minutes of waiting and getting the stink eye from this kid, I decided to just park and go inside. When I gave my order, I explained to the young lady waiting on me, that we had been waiting in the drive through for over 10 minutes and no one even acknowledged us. She stated that they were short handed. I can understand that, but you tell the customer that you will be right with them, not glare at them. The young man came inside and the young lady, who I assume was an Asst Manager or Team Lead, spoke to him. He replied loudly, with "too bad they can come in like she did (pointing to me)". I'm like "Hello, I'm standing right here, you know." What a little jerk. Poor management, poor service!! Your food is definitely NOT good enough to put up with that. However; the Bush's store where I live Cedar Park, Tx is excellent!! The Converse, Tx store will not get any more of my money and they need to take some training from Chick Fil A!! I wish I could give them no stars. read more

Great place to get family style chicken. The tea is above bill millers quality and rarely have a issue. I have had a few problems with the wrong order in the drive thru but they are always busy. The prices are low and the food is always good with big portions. read more

This is the best chicken place in it's category. It blows Popeyes, KFC, and churches out of the water. Chicken strips are where it's at, Mac and cheese goes hard as well. read more

Awesome greeting from the workers, fabulous fried chicken. I actually like the taste more than other chicken spots. Sides compliment the meal well. Teas very sweet but that's why it's named Sweet tea.. Definitely pumps you up! Will be coming back. read more

Well let me start by saying it was the day before Thanksgiving so many people where out buying dinner so the place was semi busy. Everyone seemed friendly. I ordered a 20 piece meal i found a coupon for. I then ordered an extra side of okra. It was about a ten minute wait. They also said they were out of wings and asked what i would want to sub for them. They gave me breasts in place which i thought was more than fair. I got my order and before leaving i asked if they remembered my okra and she said yes. Upon arriving home i noticed i didnt get my frys. I went all the way back and they gave me the frys. Taste wise this is the first time i have been here so i would say the chicken was good and moist. The crust lacked a bit of flavor but i did notice seasoning on each table when i was waiting. I would not suggest the mac and cheese it sucked. Okra,coleslaw and the fries where good though. They tea was also good. read more

Bush's Chicken - Chicken Wings Near Me - Converse, Texas

I love their food. But every time i come into this location the orders take forever and they are wrong. A lot of disorganization. Today they forgot about my order. The jalapeño poppers were frozen and uncooked when they put them in the box and they forgot my fries. Sorry. But not coming back to this location anymore. read more

Tenders are kind of bland. Chicken tastes good. Tea is good. Great service.

I got sick after eating there. Bathrooms were dirty. I saw a manager pick a piece of chicken off of the floor and throw it away but she didn't wash her hands. She kept on serving chicken. Church's down the street is much better and they are much cleaner. The guy spilled something all over the floor so he was mopping. The girl had 8 boxes lined up. She was pulling chicken, tossing fries, and packing food. The 7 or so ppl waiting for their food watched the cashier choke and COUGH up all over the fried chicken breasts and thighs. Girl to guy: At least I haven't gotten anyone pregnant lately. My ears perked up. Yes, I'm nosy. Girl to guy: At least I haven't gotten 4 DIFFERENT girls pregnant in the past 4 YEARS!!! Ohhhhh wowwww.... That was the highlight of my visit. No wait, scratch that. Fries were cold and they must have sat there for a long time because one could taste the stale grease. This used to be a nice place but it has gone down hill, really nasty. I think they must have changed managers since I came here last. read more