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Bush Street Laundry

3.1 (13 reviews)
InexpensiveLaundry Services
Closed • 7:00 am - 10:00 pm

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Machines do not thoroughly wash, leaving clothes unclean. Floor is always filthy.

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Rinse

Rinse

(636 reviews)

$$$

SoMa

What a great job on my king size blanket! Hudge weight off my shoulders & 3 whole hours for me to…read morejust put my feet up and relax. Customer care is excellent, the rinse duffel bag is easy to handle and fashionable too. The best service w/ny specifics for detergents, pricing is very convenient thanks rinse! Very grateful to be your customer!

However convenient it is for someone to do your laundry for you, Rinse makes it frustrating and…read moreexpensive. It's definitely not cheap, even when you save by signing up for the membership.They still lose your socks, and aren't transparent about cost. I wanted to re-route items for wash/fold to hand wash; they helped re-route the items but didn't tell me how much it would cost me until they accepted them and washed them, so I paid over $100 (in addition to what I was paying for the wash/fold items, also over $100) for 25 times to me washed and hung to dry. Not worth it. I scheduled a pick-up, completely unaware that my subscription was still paused, so I was charged full price as if I didn't have a subscription. It was PAUSED, not cancelled. So why no pop-up message on the app asking if I want to un-pause? Why doesn't the membership automatically un-pause when someone with a paused membership schedules a pick-up? Why is there no confirmation page before the pick-up is scheduled to confirm with customers what their estimated cost would be for what they're about to schedule? These all seem like common sense solutions to this issue, none are in use. For someone who just has a slumlord property manager and laundry machines that are constantly going out of service, it's incredibly frustrating to have to pay this much - $100s of dollars and my sanity - to do laundry. I cancelled my membership and will give Rinse some time to see if they catch up with reality and the state of the economy - because if I'm paying over $100 a month for laundry service, I'd think I'd at least get all my socks back!

Bush Street Laundry - laundryservices - Updated May 2026

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