I had a great time at 69 Prime! I sat at the bar and received excellent service. The bartender was…read morefriendly, attentive, and helpful, especially when recommending entrées. My gin cocktail was fresh, boozy, and so good--I love a well-made gin cocktail! I also ordered the lobster fettuccine and butter cake, and both were absolutely delicious. I'll definitely be back!

My husband and I dined here on Sunday evening, and unfortunately, we left feeling disappointed…read more As someone who has worked in the service industry, I understand that serving tables can be demanding. I also understand that servers sometimes make assumptions about guests. However, every customer deserves the same level of attention and service, regardless of what a server thinks the tip may be. According to the receipt provided by the manager, I believe our server's name was Jaden. Unfortunately, she never introduced herself and only checked on our table once throughout the meal. Most of the service we received actually came from the manager on duty. I found myself repeatedly getting up to ask for things until I finally asked Jaden, if she was our server. I hoped that would prompt a little more attention to our table, but it didn't. Instead, she remained focused on another table that had arrived before us and was still there after we left. I watched her check on them four or five times while our table was largely ignored. Whether intentionally or not, it certainly felt as though she had decided our table wasn't worth her time. If that was her assumption, then in this particular case she was correct about one thing: my husband and I will not tip for bad service. I have no problem rewarding excellent service, but I also believe tips should reflect the quality of the experience provided. Rather than leaving money for poor service, I chose to give the cash I had to the busboys, who were attentive and helpful throughout the evening. The reason I'm sharing this review is because I don't want one bad experience to overshadow what has otherwise been a good restaurant. I've dined here several times before, live nearby, and have always enjoyed my visits. That's why this experience stood out so much. I'm willing to give the restaurant another chance because I know the level of service they're capable of providing. My hope is that when I return, every guest will receive the same level of attention and hospitality, regardless of assumptions about who they are or what they may tip. Great service should be consistent, and that's what keeps customers coming back. One final thought: tipping culture only works when both sides do their part. GUESTS should recognize and reward good service, and SERVERS should provide quality service to every table. When assumptions are made on either side, EVERYONE loses.

Hope they change everything, new restaurant in Wind Creek casino, should have been nice, but after…read moreordering and being seated I was sever Pho in separate plastic to go containers, clumpy cheap Raman noodles and tasteless chicken in plastic containers, with a separate container of tasteless soup, my goyza (dumplings) were cold and the 2nd round after sending them back was microwaved steaming hot on the inside and warm noddle shell, was told this is temporary and it will get better, not the way I would have opened any restaurant

Well, what can I say? Ivory is truly lively as it is bustling with the sounds of music, laughter…read moreand people playing in the Wind Creek Casino. First time dining at Ivory. I enjoyed the Sesame Chicken (phographed) and the Scallion Pancakes (forgot to photograph).

I wanted to try something different so I went with the trio. It's about $18 and comes with two…read moremozzarella sticks, 4 mini sliders and also chicken bites with three sauces. I really enjoyed the mozzarella sticks a lot. I had them with the medium sauce and they had just the right amount of kick. There was a really good cheese pull as well. The sliders were good, the chicken bites were also good. The guy working at the counter was very friendly and welcoming, and had a really good attitude and great customer service

Good food, good service. What more can you ask for? I like the specific levels of spice…read more Something for everyone.

The best brisket egg rolls I ever had try them Plus a nice…read moreatmosphere good vibes nice hospitality

Lassens is a good place. cool atmosphere great food. Im a frequent person there with my partner,…read moreonly negatives that stick out is the customer service relationship can be better. Cool people but after 20 visits and ordering the same food, every-time still feels like a 1st time like isn't any relationship built. They treat you like anybody instead of a loyal customer which can leave bad taste. Their main menu has been down for almost a month now after the storm. At first it was understandable, now it's like come on. Good place, Great food, service can be a lot better, and who knows when menu will be back up.

This place is cozy and personal, but has a bar room with a stage, a dining room, an outdoor patio,…read moreand a speak-easy cigar bar. The decor is l is eclectic but real. Clearly hand picked, and their slogan is inspirational. It's family owned and managed. Small stalk of attentive bartenders. The owners ate present and involved. And the live music tonight was off the hook. They have a legit stage and good bands. The beer and liquor selection was great, and the fish plate and burger were very good. Great for bar food. Conte on out. It's a lot fun!

What a great time we had! We went on a Saturday and have the cod plate which was wonderful. The…read moreband started at 7:00 and they were very entertaining and interactive with the crowd. We checkout out the speakeasy downstairs which was really cool too.

This visit was my first to the newish 1.5 year old Wind Creek hotel/casino complex located right…read moreoff of I-80 at Halsted St. It's quite a large, airy, contemporary, and colorful place. I came to enjoy dinner at their Food Bazaar food court followed by a Motown Revue concert in their ballroom. I'll go with 3.49 stars for the food court. It's called the Food Bazaar by none other than Fabio Viviani who seems to be everywhere these days. It was different in that for $40/pp for dinner (and $25/pp for lunch), you get a choice of 6 "Gourmet Good Stations" that prepare your food made to order. The food was fresh and pretty good, with a good amount of choices, and I enjoyed my dinner there. The 6 stations are Salt and Sea (seafood), Southern District (BBQ), Bottega (Italian), Abuela Cocina (Mexican), Burgers 'n Wiches (burgers), and Sugar Lips (desserts). I had for my food court dinner: lobster roll and shrimp cocktail from Salt and Sea, a sirloin steak and potato salad from Southern District, a cheeseburger from Burgers 'n Wiches, and a small chocolate-vanilla soft serve with coconut shavings from Sugar Lips. It was plenty and satisfying. Soda drinks, coffee, and tea are included in the cost also. It wasn't particularly busy on a Saturday night for whatever reason. Overall, I would say it was a decent value for the price point.

I was checking out the Wind Creek Casino and decided to try the Food Bazaar based on having the…read morename of one of my favorite Top Chef contestants attached to it and the seafood availability. The Food Bazaar is an interesting mashup of a buffet and a food court; there are 6 food stations each with a different food style and most of the food is either cooked fresh or assembled to order. The price is $ 25 for lunch and $40 for dinner, I got the lunch. Because I am pescetarian I only got items from the seafood station and the Italian station, along with some desserts. The seafood station was not cooking the items to order, but did assemble the food for each order. I tried the Lobster Roll, the Shrimp Cocktail, the Shrimp Ceviche, and the Cod Po Boy. Of the items I tried the best were the Po Boy with nicely fried cod and a good remoulade sauce and the Shrimp Cocktail, with large plump boiled shrimp and a tangy cocktail sauce. The lobster roll was very disappointing since it seemed to be made with imitation lobster and designed to mask the flavor rather then highlight the lobster texture and flavor. The Italian station delivered far better with an order of Shrimp Pesto Pasta and a Marguerite Pizza both of which were prepared fresh. The pizza was good with a tasty crust, tomatoey sauce and fresh mozzarella. The crust was a bit soft in the center and the pizza would have benefitted from some fresh basil or other seasoning. The Pesto pasta was excellent, plenty of herb and garlic, accented with shaved ptarmigan cheese; the shrimp were good although a bit on the small side. I did try the chocolate cake and the Matcha Creme Brulee. The cake was nice, it could have a been a bit moister and the promised sauce was not there. The flavors of the Creme Brulee did not come together with the cold blueberries overpowering the custard. Overall my experience at the Food Bazaar was just OK, which at the price they are charging is not worth a recommendation. Some of the food was really good, in my case it was the Italian food, other food was truly disappointing. Service was good, although nothing special. This is an interesting concept that could be great if the execution were better and more consistent.

It's no exaggeration when I say that my dining experience at Maple Tree Inn was one of the best…read morerestaurant experiences I've ever had! My niece and I couldn't believe this was our first visit, especially after hearing so many great things. This place is incredibly popular, so I definitely recommend making reservations. After checking in, we waited less than five minutes and struck up a fun conversation with two lovely ladies who were also first-timers. It was the perfect start to the evening. The atmosphere is warm, lively, and inviting, with Mardi Gras beads and colorful carnival masks throughout the restaurant that give it so much character. Our server was fantastic. Unfortunately, I didn't catch his name, but he was friendly, attentive, and extremely knowledgeable about the menu. His recommendations made choosing from so many tempting options much easier. Now let's talk about the food... EVERYTHING was absolutely delicious! To kick things off, I ordered the Creole Voodoo Zombie, and my niece had the Hurricane. Both cocktails were fantastic and set the tone for an amazing meal. My niece is an excellent cook herself and has dietary restrictions, so dining out can often be disappointing. That's what made this experience even more special--she genuinely loved every bite. We started with the crab cake appetizer and the BBQ shrimp appetizer, and both were packed with incredible flavor. For my entrée, I ordered the blackened ribeye, swapping the broccolini for the collard greens (worth the $3 upcharge!). The steak was perfectly cooked, and those collard greens were phenomenal. My niece chose the blackened red snapper étouffée, and she couldn't stop raving about it. Even though we were completely full, we couldn't leave without dessert. We shared the Mississippi Mud Turtle Brownie topped with marshmallow fluff and the strawberry shortcake. Our server suggested pairing the brownie with a butterscotch liqueur, and I'm so glad I took his recommendation--it was the perfect finishing touch and complemented the dessert beautifully. We've been talking about this meal ever since we left...and that's probably the biggest compliment I can give. In fact, we were so impressed that we made reservations for next weekend before we even left--and we're bringing two friends with us! Perfect for: Date nights, celebrations, or anytime you want a memorable meal that's worth planning ahead for. Maple Tree Inn absolutely lived up to the hype. 10/10--highly recommend!

We stopped at Maple Tree Inn for a pre-concert dinner, and I found myself asking: why did I wait so…read morelong to come back? My last visit was when they were still on Old Western Ave in Blue Island--way overdue for a return. Let's start with the food--absolutely delicious. The three of us kicked things off with the Cast Iron Cornbread, and trust me, don't skip it. Perfectly done and a great start to the meal. For mains, we went with the Pitmaster's N'awlins Gumbo, Hickory Buttered BBQ Shrimp, and Burnt Ends. Every dish was spot on--flavorful, well-executed, and clearly made with care. The restaurant itself is pristine--clean, polished, and classy without feeling stuffy. Service was just as strong. Our server, Nick, was attentive, knowledgeable, and made the whole experience smooth and enjoyable. Safe to say, it will NOT be another 30 years before my next visit. Highly recommend.

Great menu with breakfast and lunch served all day. Great tasting Italian beef and burritos had on…read moreour visit.

I was in the neighborhood, and I was looking for a restaurant I can check out in the early morning…read morebreakfast hours. And I came across Andy's Grille and frozen custard. The eating area is clean and roomy, with a tv for entertainment while you wait for your order or dine in. The customer service was nice and polite. The cooks on the grill move quick, because my wait time for my order was short. I ordered the Fish & Chips dinner. It didn't come with a pop, for the side note. The batter on the fish wasn't bad. Just needed some more seasonings added to the batter to give it more flavor, but overall it wasn't bad. From what I observed, this place is good for the breakfast options. I also ordered a cheese burger, to see if it was worth it. And in my opinion it didn't meet my approval. I am interested in trying their Gyro plate. So I will be back to try that. I recommend others to check this place if you're looking for breakfast early morning.

Very easy ordering processed online. My food was ready by the time I got there. First time in…read moreChicago for a quick 48 hour trip. So I decided to try the Italian beef and the Chicago hotdog (plant-based). I ordered the regular size Italian beef and could only eat half. The inside was very spacious. A lot of decor on the wall. Ample seating. Also ample parking. Because I ordered my food online, my interaction with staff was very limited, but they seemed pleasant overall. It was nice trying tastes of Chicago. I would recommend if you're looking for a fast food burger/hotdog establishment.

Enough is enough. I…read morehave had it with the Portillo's in Homewood. This isn't about one bad experience. This is about a pattern of mistakes that has gone on for far too long. We have continued to give this location chance after chance because we genuinely like Portillo's, but every single visit seems to come with a new problem. At some point, enough is enough. Today's order was the final straw. We ordered: * Two double cheeseburgers: * One with NO mayo. Of course, it had mayo. * One with NO lettuce. Of course, it had lettuce. * One chicken sandwich with NO mayo. You guessed it, it had mayo. * And to top it all off, the "double" cheeseburgers weren't even doubles. They were singles. This isn't a small mistake. It's an order where almost everything was wrong. And this is nothing new. Over the years we have: * Had to drive all the way back because items were missing from our order. * Received soft drinks that turned out to be nothing but carbonated water because the syrup had run out. * Waited 30 to 40 minutes in the drive thru, which completely defeats the purpose of fast food. * Dined inside only to find sticky tables and empty utensil dispensers. None of these things by themselves would make me swear off a restaurant. But when they happen over and over again, they paint a picture of a location that simply does not care about quality, accuracy, or the customer experience. It's disappointing because Portillo's has built a reputation for great food. Unfortunately, the Homewood location consistently fails to live up to that reputation. We have spent our last dollar at this location. I sincerely hope management takes a hard look at what's happening because loyal customers can only overlook so much before they decide they're done. Sadly, we're done.