Overall my experience was positive. For a small store, there are a lot of employees. The space…read moreisn't the most updated but it's still a nice store. I worked with a female doctor, Dr.Kosowsky and she was very nice. The glasses section isn't the biggest and a bit expensive. Got my glasses in a week!

The service here is wonderful, as the workers accomdate your needs. They are very helpful, patient…read moreand understanding to your sense of style and fitting. There are many options to choose, from basic frames to hip-branded frames to choose from. The overall place is very neat and clean! Highly recommend this place when you shop for your glasses.

The district Manager never returned my call/calls regarding my complaints. Now, this is in the…read morehands of the department of consumer affairs.

After looking at reviews and calling a few places to get my daughter glasses, I chose this place…read morebecause they sounded pleasant on the phone and the one review was good. Dr. Magelowitz explained every step of his examination. Made some small talk and made me & my daughter feel like we've known him for years. There was no real wait to be seen and the glasses were ready in 3 days. A lady did try to get me to buy some add on but wasn't too pushy. Not too big but nice place overall.

The employees do not say hello to potential clients. They are more concerned with selling glasses…read morerather than providing good efficient service. I had an appointment for one. It was 2 o'clock and nothing was started. There was no communication between the staff and the waiting patients. I guess they figured since it's the Bronx nobody works. I had to be at work at three.

I have the new progressive lenses thanks to the beautiful and persuasive ladies at Cohen' Fashion…read moreOptical location in the Bronx on the Grand Concourse. I also want to thank the Frame Technician Julio for adjusting my frames for me. Super nice and very professional. I will definitely refer my friends and family !

Went here last week, Thank you Carlos for taking care of me and being so respectful. And adjusting…read moremy glasses so professional, they are perfect.

After eye exam ,short hair employee too Rude,and told me directly $350,00 por invisible line…read morebifocal,in Jan 23 2024 I am member 32 BJ we have frame free to choice,after call Davis visión staff she said abusive over price only for invisible line,today sep 16 2024 Fordham vision center NY charges my insurance $2,912.88 doctor/facility charges for 1 day eye exam , and I never got any glasses,I report ready .

Hemily was wonderful.She was very knowledgeable.It took some time to get…read morehis glasses perfect.She do not give up . What great service.I recommend Insight to all. Thanks Hemily Regards Barbara.Juris

Excellent! The doctor and the staff are very efficient and professional. I needed an eye exam and…read morenew reading glasses. Everything was precise. I picked up my frames, and my glasses were ready within a couple of days I would highly recommend.

Staff at Riverdale Eye Care are nice. Dr. Joseph is…read morewonderful. The frames are are a lil more pricey than others close by, which makes it $$ to get what you need on on top of the insurance you have, like Progressives, Glare protection, etc. Go in, shop around and so what's best for you.

This place has amazing prices. My partner broke my glasses got a new frame and lenses for $125. The…read morefollowing week my son broke his glasses playing basketball they were able to switch the frames and keep the lenses for $60. Staff is incredible always friendly and knowledgeable of their products.

The ladies here are amazing. The doctor gave me money saving tips to help with my eye condition…read more The front staff help me pick out glasses from there expansive collection. Also have great financing options. Definitely will be returning

My mother was mistreated at this eye clinic. She went in and was told she had to sign everything in…read moreEnglish because of a "new law in New York," which is completely false. There is no law like that. My mom doesn't speak fluent English, and she told the staff she would write her name, address, ZIP code, and phone number -- but they needed to fill out the rest. That's their job. But they acted like she was being difficult when really, she was asking for fair help. They refused to help her in Spanish and lied about needing everything in English only. That's not the law, and it shows how poorly they treat Spanish-speaking patients. Also, they have false advertising all over their billboard and signs about "low prices on glasses," but in reality, they overcharge for glasses that cost as little as $20. That's misleading and possibly illegal. False advertising can be reported -- and I'm considering it. We will be going back when my mom picks up her glasses, but I had to post this to let people know: This clinic does not respect everyone equally. They mistreated my mother, and I will not stay quiet about it.

This is the worst optician's place where you can get lenses. I've been waiting for my lens for a…read moremonth and all they tell me is that it's pending, that it's pending. 3130 grand concourse Bronx NY 10458.

This is the worst medical clinic that I have every dealt with. I was scheduled for eye surgery in…read moreAugust 2025 and the surgery was cancelled with the expectation that I would receive a call to reschedule, it is now Nov 6, 2025 and I am still waiting for the call. I have call numerous times and never receive a call back. I have made several attempts (USPS, email and fax) to get my medical records so I can go to another doctor and not have to be re-tested, and still no response. The operating license for the entire operation should be revoked.

Reminds me of a line from the Flintstones' Parrot 'doctor is a plumber'. I called Riverdale Eye…read moreAssociates and made a first appointment with a specific ophthalmologist since she participates in my insurance. When they called a couple of days before the appointment, the doctor's name they confirmed the appointment was with was not the same name I made the appointment with. It turned out that the M.D. ophthalmologist I made an appointment with transformed into a O.D. optometrist. The person on the phone stated they do the same thing. Hell no. Since the opthalmologist I have been seeing for years for both general and continuing concerns retired, I shall look again, but certainly not here.

DR. VAYSTUB WAS WONDERFUL, unfortunately I cannot say the same for her staff. I am a black woman…read morewith facial piercings and when I arrived a male receptionist asked me what tribe I was from in Africa. He then proceeded to make up a fake African sounding word, pretending it could be my "tribe." He then said all I was missing was a bone through my nose! It was extremely racist and unprofessional. Later on, I heard him remark from across the room in front of everyone that he couldn't believe a client (who just walked out of the building) was 14 years old because "she got body!" Beyond inappropriate. It was an extremely uncomfortable experience and it is very unfortunate because Dr. Vaystub was lovely. If she has different locations where she works, I would visit her somewhere other than Riverdale Eye Care.

I bought three pairs of glasses a year and a half ago that were quite expensive, but I spent the…read moremoney knowing how important eye care is. The total cost was over $2,500. Today, I brought back one of the pairs for repair and a male representatives basically dismissed me & said there is nothing that can be done. He took my insurance card and pretty much forgot about me. He gave it to reception and they held onto it. About 20 minutes later as the representative worked on something else, I had to ask for my card back and he was pretty rude about it. Basically it was a case of what have you done for me lately. I will never return to the store.

So i visited bainbridge about a week ago for my eye need's and glasses. Great Doctor, but here's…read morewere it get tricky. i bought a pair of raybans my insurance covers 20% off and an extra $100 off the glasses i believe cost $300 So i recieved $100 off made it $200 then recieved 20% off the $200 came down to $160 sounds "GOOD" "NOT" Why not give me and every customer the best deal to keep us as customers. 20% off the $300 first = $240 then take the $100 off +$140 so they do this to just 5 costumers thats an extra $100 they make. I wonder if these insurance companies are aware of this scam.. LOOK OUT AND ASK THIS QUESTION CALL YOUR INSURANCE. I KNOW I WILL.