These guys are GREAT! incredible service and the three mechanics and owner were just fantastic. I…read morepopped in last week with a stripped out head tube tensioner. Instead of selling me a new head set, the owner suggested re-tappining it. One mechanic stopped what he was doing and dug out his tap set and cleaned it up perfectly. The threads were great but the bolt holding it in was too short...both mechanics started tearing the shop apart looking for the longer bolts that fit it. They find the package of extra bolts and just give it to me. This would have been great service if I'd bought my bike there, but its incredible service considering I'm just a random guy coming thru town who can't ride his bike until I get it fixed. Thanks so much guys, I will recommend you to anyone looking for a shop in Ketchum!

Ketchum is a heck of a great town, loaded with quality stores full of good atmosphere. The Sun…read moreValley Lodge is a short drive away. The best of the stores? For me, it's this place, a terrific combination of high quality merchandise and exceptional customer service. Love the exterior, a beautiful entry way with lavender and gorgeous plants, and their you enter into an outstanding store with a superb layout, along with just about anything you would like in outdoor apparel and gear. It really rocks. The highlight is the quality of the customer service, as their staff is friendly, experienced, and so knowledgeable. They interact so well, and aren't pushy like so many stores. Loved Mack, who was so fun and friendly. No doubt that I will be back!

Great service. Steve, the owner, was so helpful suggesting boots that might work for my feet. The…read morebest part was he had a large selection of size 11 and 12 women's boots. Amazing. These can be very hard sizes to find. I ended up buying two pairs.

The best place for shoes in Ketchum. Winder or summer. On old fashioned well run place with lots…read moreof help and the staff is wonderful. Plus they often have lots of items on sale. For summer they have a nice selection of flip flops and Keva type shoes.

Great style in women's and men's d clothing/ mixed with wonderful local fishing knowledge and…read moreguiding

Great selection of outdoor gear and woman's clothing. Haven't tried their outfitters but I'm…read morereliably informed they are first class

I went to 90% of the stores in Ketchum today and Elle Rose wins the prize!…read more Elle Rose is actually made up of 2 super trendy stores just right next to each other. One carries super expensive designer clothes- Prada, Dolce & Gabana, etc. The Elle Rose next door is more in my price range and carries all of my favorite designers- Theory, Tahari, Nanette Lepore. I could have dropped lots of cash in this store today because they had some really adorable clothes, jewelry, purses, belts, etc. However, then I remembered my New Years Resolution to save more money and spent my time browsing and talking with the super friendly sales associates instead. Come to think of it...it's still 2006 so I may have to go back for more shopping before the new year.

The most incredible women's clothing store I have ever visited, Elle Rose rivals the best in Los…read moreAngeles, New York City, Paris, Milan, and all the rest. Rochelle and her team are exceptionally kind and knowledgeable, and I always leave the store feeling incredible about myself and my purchases. A staple for any fashionista, or anyone with a fashion lover in their lives. Exquisite collections and exquisite people! The BEST customer service.

Claribel Nunez, the NEW OWNER, boot fitter and certified pedorthist did a fantastic job adjusting…read moremy ski boot and she did an excellent job with my boot liner fittings. She was very friendly and knowledgeable. Overall, an excellent experience.

Awful experience! Old musty shop…read more I went in for cycling orthotics. 1. The orthotic mold process was probably unhygenic . You stick your feet into sand that may or may not have been changed In months. 2. The orthotic tech was rude , aggressive and just an awful person to work with. 3. The orthotics were large clunky and in no way did they work in Cycling shoes. 4. I asked if I could return them for a partial refund . The owner never returned my calls. I tried 6 times and left messages with store employees One store employee said that I signed something that would prevent me from any kind of refund. I tried many times to see what could be worked out . I lost $485.00 and am shocked that this store is still in business . This is an outdated mean spirited business

I love this store friendly and knowledgeable staff, along with their outstanding selection of…read moreclothing, shoes and accessories. From beautiful quality and unique pieces (high end) to your more everyday wear favorite brands. It's so wonderful there is such a great place for women to shop in Sun Valley.

I had the worst shopping experience here. The customer service was horrible. The sales reps said…read morehello to me and went back to talking to one another as if I wasn't there. Another woman walked into the store and they greeted her and asked her if they could help her. I was horrified. Clearly, they weren't going to help me find what I wanted. The clothes were beautiful, but it wasn't worth it to deal with sales reps who whispered to one another as if they were gossipy high school girls. The least they could do is slap on some smiles and pretend to be nice and helpful. I hope that the store goes under new management.

Always a hit and a stop when I'm in sun valley. Well organized. Great staff and supports the local…read morelibrary. You can get skis household goods, pants etc. donate what you don't use around back and it's a win win.

They had a good selection but the prices were very high. Men's swim trunks were $15, thin polyester…read moreneck gaiters were $4. Staff were friendly.

Our favorite shop since our first visit to Ketchum area. Employees are enthusiastically helpful and…read moregenerous with their knowledge. Our best rides and camp spots have come from their insider knowledge. Bruce changed out my brake pads lickity split while sharing trail recommendations which became our most memorable area rides. Pivot dealers but supplies of bike for sale during the pandemic are low. Plenty of rentals, even high quality eBikes.

The worst customer service in the area ...we felt so unwelcome and the 2 old man shouldn't even be…read moreon the front door if they are gonna be so rude. We are 8people and we all felt insulted AS SOON WE CROSS THAT DOOR! we were ALL wearing mask, fully vaccinated and that guy was AN ASSHOLE TO ALL OF US! We are gonna buy and rent stuff someplace else I'm gonna share this review in all my social media ...even 1 of the person in our group try to be nice at one of the rude old dudes and they were so RUDE! We felt so uncomfortable ... DONT GO! I WILL NEVER EVER COME BACK AND NONE OF THE 8 people in my group Is sad because the people in the second floor are nice but is the worst experience that I have in IDAHO

I've been in here a few times and each time I enjoy the experience. The staff are helpful and…read moreunobtrusive. The furs and leather items are absolutely beautiful and definitely wonderful craftsmanship. The whole place smells heavenly! My last trip I purchased a butter-soft leather jacket. It will definitely last a very long time with proper care.

If you are looking for a sheepskin coat, this is your place. However, IF you are looking for a…read moretuxedo, this is absolutely not your place unless you want a shirt that is 6 inches too short, pants so baggy that MC Hammer wouldn't even consider wearing them, and shoes so big that a clown would have trouble walking in them. Very nice people, but I would look elsewhere for clothing rentals.

Darling shop with lots of toys & children's clothing. There are other fun things for the home,…read morekitchen, etc. The prices reflect their wealthy clientele, however. That's why I can't give them 5 stars and why I gave them a "maybe" for whether I would recommend them. Fun to look but awfully spendy for the average person.

Come here if you need a gift!!! Excellent store and uniquely products. I could have shopped in this…read morestore all day. The ladies/employees we sweet too. This is by far the best store in Ketchum, Idaho. I will patiently wait to return!