Very knowledgeable about local hikes! Lynne gave us some great ideas for our upcoming trip!read more

The worst customer service in the area ...we felt so unwelcome and the 2 old man shouldn't even be…read moreon the front door if they are gonna be so rude. We are 8people and we all felt insulted AS SOON WE CROSS THAT DOOR! we were ALL wearing mask, fully vaccinated and that guy was AN ASSHOLE TO ALL OF US! We are gonna buy and rent stuff someplace else I'm gonna share this review in all my social media ...even 1 of the person in our group try to be nice at one of the rude old dudes and they were so RUDE! We felt so uncomfortable ... DONT GO! I WILL NEVER EVER COME BACK AND NONE OF THE 8 people in my group Is sad because the people in the second floor are nice but is the worst experience that I have in IDAHO

My father in law and I went on a guided fly trip with Erik at Lost River Outfitters. Erik is an…read moreabsolute 10/10 when it comes to guides. I am an experienced fly fishermen but my father in law had never swung a fly in his life. The first place we went was Silver Creek which was lights out. I caught a tagged brown trout on the first cast (bucket lister) and probably staged 6-8 more fish. Silver Creek is a very technical fishery, but my father in law still managed to pull out 3-4 fish that morning. After that Erik took us to another stream, I cant remember the name, where we proceeded to catch at least 20 more fish between us. My father in law went from not expecting to catch anything, to having an absolute lights out day and I attribute it all to the patience and instruction of our guide Erik. I will 100% be booking him again!

We looked for a guide last minute and luckily they had a an opening. Erik was awesome. Neither my…read morenephew or myself had ever been fly fishing. Simple instruction, technique and patience by Erik had us both catching in no time. 14 fish in 3 hours. It's probably going to cost me a lot of money now since my nephew is hooked. Can't thank Lost River Outfitters and Erik enough.

Did a full day trip with Guide Adam Pennington that took us to Silver creek in Bellevue. This was…read moremy first experience and it was out of this world. Adam met us at the shop On SV road. Drove to Silver creek and spend 6 hours of fun, learning all things Fly fishing, caught many fish, had a provided great sandwich with drinks. The experience was one of a kind... Book our guy Adam and enjoy!

We recently visited from Santa Barbara and spent and afternoon fly fishing with Justin and DJ…read more While the water levels were apparently low due to the time of year we all (4 of us) had a great time and learned a lot. 3 of us were novices and 1 had experience. Justin and DJ spent the time going through the basics for the novices while my husband went ahead and started. All equipment and necessary clothing were provided and made the experience so relaxing. I hate being cold so while possible personally I can't imagine standing in the river without the waterproof waders and shoes/booties. Both Justin and DJ were full of helpful tips. I think we all left feeling successful at the end of our 1/2 day excursion and all are looking forward to the next time we can go.

Dropped my mountain bike off here for a tune. Had always come for various gear, but never used the…read morebike shop. They did an incredible job servicing the bike (Santa Cruz Bronson). It was detailed to the T, took it out for a spin tonight and it rode like new. So I'll highly recommend the bike shop, and the rest of the store is rad too.

Ketchum is a heck of a great town, loaded with quality stores full of good atmosphere. The Sun…read moreValley Lodge is a short drive away. The best of the stores? For me, it's this place, a terrific combination of high quality merchandise and exceptional customer service. Love the exterior, a beautiful entry way with lavender and gorgeous plants, and their you enter into an outstanding store with a superb layout, along with just about anything you would like in outdoor apparel and gear. It really rocks. The highlight is the quality of the customer service, as their staff is friendly, experienced, and so knowledgeable. They interact so well, and aren't pushy like so many stores. Loved Mack, who was so fun and friendly. No doubt that I will be back!

Worked with Sturtevants on several issues and the experience varied wildly…read more I purchased demo skis from them and overall thought this experience was good - you basically get one say to try out as many skis as you would like, and have the rental fee credited towards your purchase. I would recommend doing your own research prior to coming in and having an idea of what you're looking for - they make recommendations, but having an idea of what's on the market and if you're getting a good price is a good idea. Most of this was done at the Warm Springs location. I had a rather poor experience regarding boots at the Warm Springs location. I rented boots for a couple days as my boots were being shipped in from out of state. After a couple hours on these out of state boots, they didn't feel great and I brought them in to see if anything could be done for them (it had been a few years since I'd last worn them). I was resolutely told that they were the wrong size and that I needed new boots because the one's I had were too big. They offered to sell me rentals, which I thought sounded like a great deal, but after a day with them decided that they didn't fit quite right. Still, they recommended i buy new boots. Following this, I went to the downtown Ketchum location, fully prepared to buy new boots. After working with Matt, he helped diagnose the problem with my existing boots and spent time helping me fix them. Ended up that my old boots were totally fine and there were just some issues with my feet being a bit different sized. Thanks to Matt, I saved $500 that I would've spent on new boots. tl;dr: I'd highly recommend Matt for boot fitting/buying boots but would probably not recommend the warm springs location outside of rentals and tune ups.

Top notch ski store. They have been our favorite store in Sun Valley for 40 years. Carry great…read morebrands. Have excellent and knowledgeable service. The best in the Valley for skis and boot fitting. Also, we always have our skis tuned there.

These guys are boot magicians...practically worth a trip to Idaho just to work with them. The first…read moretime I bought boots (in NYC...mistake #1), I did it all wrong. We just measured my size on one of those boards you find in a shoe store, then just tried on a few "off the rack". This was 3 years ago. Boots are SO important, and had been riding with painful boots and regretting it ever since. The team here fixed everything, and hooked me up with a pair I *love* for a reasonable price. They're all true hardcore skiers, really know what they're talking about, and go out of their way to take good care of you. Custom boots is just about all they do, and it's life-changing if you're a serious skier. Again, the whole team super knowledgeable, but ask for Garret if you can. He went above & beyond to make sure my feet were happy, and kept making minor adjustments until everything felt perfect. Total pro.

Keith is a dedicated to his craft of ski boot fitting. He understands what it takes to get a…read moreserious skier comfortable in the right boot. He and Paul are there to get it right, no matter how many times you stop by for a tweak. It is worth a trip to Sun Calley to work with this shop. Thank you.

Great snowboard shop ! Cute location! Really good selection of anything that you may need for…read moreskateboarding or snowboarding! Really knowledgeable employees! And Dave the owner is THE BEST! He is a Ketchum celebrity for sure!

1. Dave is awesome. 2. Staff all very happy and helpful…read more 3. Place is stocked full of cool stuff. 4. Dave is awesome.

They were great at Ski Tek! They were super nice and attentive and took care of my foot pain due to…read morea ruptured plantar fascia. It was a relief that I didn't need any surgery. (ie) Down time, expense and all that goes with surgery.

Awful experience! Old musty shop…read more I went in for cycling orthotics. 1. The orthotic mold process was probably unhygenic . You stick your feet into sand that may or may not have been changed In months. 2. The orthotic tech was rude , aggressive and just an awful person to work with. 3. The orthotics were large clunky and in no way did they work in Cycling shoes. 4. I asked if I could return them for a partial refund . The owner never returned my calls. I tried 6 times and left messages with store employees One store employee said that I signed something that would prevent me from any kind of refund. I tried many times to see what could be worked out . I lost $485.00 and am shocked that this store is still in business . This is an outdated mean spirited business

These guys were amazing! They accommodating all of my idiosyncrasies with equipment and made to…read moreseamless for the same price of equipment rentals elsewhere. Will definitely rent from them again!

Scott from Ski Butlers was absolutely fabulous! He brought the ski equipment to our condo, helped…read moreus get our boots fitted, and best of all met us later that morning at the base at River Run In Sun Valley to switch out my boots for me. He has top notch customer service and communication skills. He was a joy to work with. We will be using Ski Butlers from now on!

Curtis is the consummate pro. Has always tuned our skis for years. At the beginning of this season,…read morehe personally tuned a pair of Atomic Vantage Ti for me. They are skiing the best they have ever. Just drilled them into the sweet spot. He also recommended several models of powder skis. I bought one of his 3 recommendations after extensive research on my own. Now he has mounted up the bindings & tuned them. Can't wait to ski them in the powder that dropping out of this current storm. Curtis & his whole crew are best at what they do. They are always knowledgeable & kind.

Sharp edges fast wax. Cool spot neat decorations. Knowledgable workers. Cmon in. You need edges in…read moresun valley. Go here