Claribel Nunez, the NEW OWNER, boot fitter and certified pedorthist did a fantastic job adjusting my ski boot and she did an excellent job with my boot liner fittings. She was very friendly and knowledgeable. Overall, an excellent experience. read more

Awful experience! Old musty shop. I went in for cycling orthotics. 1. The orthotic mold process was probably unhygenic . You stick your feet into sand that may or may not have been changed In months. 2. The orthotic tech was rude , aggressive and just an awful person to work with. 3. The orthotics were large clunky and in no way did they work in Cycling shoes. 4. I asked if I could return them for a partial refund . The owner never returned my calls. I tried 6 times and left messages with store employees One store employee said that I signed something that would prevent me from any kind of refund. I tried many times to see what could be worked out . I lost $485.00 and am shocked that this store is still in business . This is an outdated mean spirited business read more

Long overdue review. I went in to Ski Tek last fall for boot work and orthotics. I spend 100+ days in ski boots and have constantly had foot problems in the past. By the end of previous seasons, I never wanted to look at a pair of ski boots again. In comes Ski Tek for my 24/25 ski season. They fit me with a molded intuition liner for both my alpine and touring boots, as well as foot beds for both. My feet have never been happier. I had more control with my ski, and more comfort as well. By the end of a long season, I wasn't ready to stop skiing because my feet were happy. Thank you Ski Tek read more

In my many years of skiing I had grown accustomed to boot pain and cold feet as a part of the skiing experience. I eventually ending up wearing a pair of too loose-fitting boots that at least kept me on the slopes. I would tighten and then unbuckle and readjust them all day long. Luckily for me I noticed Ski Tek's shop in Sun Valley from across the street from where I was staying. They seemed to offer exactly what I needed. Inside I met a boot fitter who really listened to my specific complaints, including that my feet are a full size different. He fitted me with the right size and stiffness boots and suggested custom liners. He was right about the custom liners, that I think did the trick. Through this season I have marveled at how they are the best wearing boots I have ever owned. I barely have to snug down the buckles. I leave them that way all day long, even when I am having lunch in the lodge and walking to my car in the parking lot, and my feet are warm on cold days! read more

My Mom is a Carrier for the Hailey Post Office and was always telling me her feet hurt and shoes were uncomfortable so I decided to visit this store and got her a gift voucher for her birthday. And with the help of Claribel we got her into some Custom Shoe Beds and New Shoes. My Mom Loves them and refuses to wear anything else. The Customer Service was amazing Claribel was very Knowledgeable, Caring, and very patient with my Mom. read more

Stopped by to see if they could adjust my boot shells. Asked a couple questions of this Lars guy and he was a complete ass. Started going off about not having time for me, even though there was only one other person in the tiny store. I would drive 100 miles to another store before I would go back to this place. I can't believe they are even in business in Ketchum. I've been in the ski industry for over 50 years and travelled all over the world to ski and have never experienced a shop treat customers like this place. This place is a joke. Don't waste your time. read more

Wish I could give this guy 0 stars. Worst experience ever. The owner Brent could not get my boots right and then he called me an asshole over four times in front of my son. It was devastating. I spent five of my vacation days patiently working with them at their convenience .....not to mention over $3,000! I think he hates women and anybody who is not a local. So many great places and nice people in Sun Valley to give your money to. Value your money and your time and DO NOT DO BUSINESS WITH THIS GUY! read more

Lars and Team are Magicians! I've tried every aftermarket product out there to lock my heels in my snowboard boots. After my wife had them set her up with orthotic liners and new boots I figured I give it a try. Game changer. I've never felt more secure and confident on my board. Hats off to Lars and team! read more

If you feet, legs, back hurt you may need to visit this place,& get custom orthotics, Ask for Ben call for an appointment with him. great customer service. Great place to get fitted for custom made Skis, Ski-boots & Bikes. read more

Atrocious customer service. The store owner twice told my friend, "I don't think we can help you" when all she wanted to do was purchase new boots -- which they had in stock -- and come back later this winter when less crowded to have them fitted with after-market liners. read more

The worst experience at a ski shop ever. Was greeted with a rudeness that was shocking. The place is not welcoming at all and the women and the desk is awful. The gentleman that was to do my fitting was unhelpful and essentially acted like I was an inconvenience to his day. The people there are horrible!!! read more

Most employees won't give you "the time of day" in this shop, especially if you are female. Lots of great ski shops in Ketchum, don't waste your time here. read more

Lars at Ski Tek custom fit new Intuition liners for my 5 year old alpine ski boots. My boots are now snug, comfortable and ski better than new. He had me fitted and out of the store in less than an hour. Great service and value. read more

Excellent fitting with Lars for new liners and custom orthotics for my ski boots. Expensive but skiing is expensive and my boots are much more comfortable with a great fit.Thank you read more

We stopped by hoping to rent boots and skis, but was told that they only rent out skis. You have to have your own boots. With us being occasional skiers, we obviously own neither. The lady that was working called up the ski resort and checked for us if they rent out boots and skis which they do. Talk about great customer service. She could have just said we only rent out skis but not boots and left us to find them ourselves, but she didn't. We ended up purchasing 2 ski googles and she didn't even try to sell us the expensive ones. read more

Owner Brent Hansen and his staff know feet. Really, really know feet. I was fitted by Ski Tek with custom orthotics to help combat my very uncomfortable low arched feet. I was getting heel pain at night, making me limp around by day. At first the orthotics were uncomfortable, but as my feet got used to them, (pretty quickly), I was somuch happier! Now I get up in the morning without wincing. Thank you guys... I'm a fan! read more