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Sturtevants

5.0 (5 reviews)
Closed • 10:00 am - 6:00 pm
Updated 2 months ago

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1 year ago

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Olin G.

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1 year ago

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5 years ago

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Ask the Community - Sturtevants

The Elephant's Perch

The Elephant's Perch

(19 reviews)

$$$

These guys are GREAT! incredible service and the three mechanics and owner were just fantastic. I…read morepopped in last week with a stripped out head tube tensioner. Instead of selling me a new head set, the owner suggested re-tappining it. One mechanic stopped what he was doing and dug out his tap set and cleaned it up perfectly. The threads were great but the bolt holding it in was too short...both mechanics started tearing the shop apart looking for the longer bolts that fit it. They find the package of extra bolts and just give it to me. This would have been great service if I'd bought my bike there, but its incredible service considering I'm just a random guy coming thru town who can't ride his bike until I get it fixed. Thanks so much guys, I will recommend you to anyone looking for a shop in Ketchum!

Ketchum is a heck of a great town, loaded with quality stores full of good atmosphere. The Sun…read moreValley Lodge is a short drive away. The best of the stores? For me, it's this place, a terrific combination of high quality merchandise and exceptional customer service. Love the exterior, a beautiful entry way with lavender and gorgeous plants, and their you enter into an outstanding store with a superb layout, along with just about anything you would like in outdoor apparel and gear. It really rocks. The highlight is the quality of the customer service, as their staff is friendly, experienced, and so knowledgeable. They interact so well, and aren't pushy like so many stores. Loved Mack, who was so fun and friendly. No doubt that I will be back!

Pete Lane's Mountain Sports - OTG skiing goggles - I/O MAG XL

Pete Lane's Mountain Sports

(13 reviews)

$$$

I saw a jacket I loved at the Pete Lane ski shop at Warmsprings and would have bought it then the…read moresales lady laughed and said "you missed the one day sale yesterday that was 30% off". I asked if I could have the sales price and she said no. She was mocking the fact that I missed the sale. She found it comical. I asked to speak to a manager but I guess no one manages the store. Then I went to their Sun Valley store to see what else they had and the sales lady there also laughed and said "too bad you weren't here yesterday everything was 30% off." Where do they find this rude unhelpful sales people?? I won't ever shop at Pete Lane's in Sun Valley again!

Yesterday, my wife and I rented e-bikes from this shop. The registration process was easy and we…read morewere given a nice introduction into how these bikes work. We grabbed a couple nice, clean helmets and headed out on our journey to explore beautiful Sun Valley. 20 minutes in, my chain broke. I called the shop and they quickly went into action. The manager, Dave drove out immediately with a replacement bike. As it turned out, that bike had a problem with the seat. Without hesitation, he apologized and told us they would refund us fully. In addition, he suggested we return to the shop, get new equipment and still enjoy our day on the bikes. When we made it back to the shop, the original bike was finishing up repairs. The mechanic took it for a test ride and we were off, once again, on our journey. This is EXACTLY, the type of customer service we all wish for! I'm now a huge fan of this business and can't wait to return to Sun Valley. Thanks to Dave and all his team at the shop. A++!

Sturtevants - skishops - Updated May 2026

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