"Okay, what you say
Tell me what they're wearing this year…read moreGotta go, it's getting late
I got a date with my tailor now
You gotta look sharp"
(Joe Jackson)
I belong to a charitable organization that has an annual convention all over North America. I've been to some cool places like Atlanta, Montreal, Halifax, Anaheim, Reno, Calgary, Quebec City, etc. Its a three day affair that ends with a Banquet and Ball.
In 2015 I became a national officer, and one of our traditions is that officers wear a white dinner jacket at the Annual Banquet and Ball.
So years ago I bought a white dinner jacket from K&G. But over the years, some things have changed. First of all, K&G has moved to this current location, and second of all, I'm now down about 50 pounds from where I was when I first donned that white jacket.
So now you you know the backstory of why I returned to K&G to buy a somewhat better fitting white jacket today. I found a beauty! It was more of a white tux jacket with black lapels, and man oh man was it sharp looking. I really wanted it but it had a tiny smudge on the left lapel and although it was close to my size, it wasn't exactly my size.
Now this is where K&G's fantastic customer service swung into action. Valerie heard my dilemma and said there were no jackets in the style and size I wanted, but she walked us up front, called their Orange store, confirmed they had EXACTLY what I wanted, and arranged for them to hold it for me. We were there an hour later and bought it.
I did buy a white vest in Manchester, and one of the cool things about K&G is if you text a code to them you'll get some sort of a discount. So we did that at both locations and saved $5 on the vest and $10 on the coat.
After the discounts, the vest cost $29.99 and that sharp looking coat Joe Jackson sang about cost $89.99 (pre-tax).
I could not have been more pleased with today's K&G experience.