This place is awful!! The staff is so overly condescending and outright rude! Not sure where they think they work but it's not a high end designer store! I used to like going here. Don't waste your time unless you want to be treated like crap! read more

As was once said in the great movie Walk Hard, "You don't want no part of this !@#$! This market would be much more active if the staff didn't pretend to be constantly busy in luxury world. God forbid that they have to clean the shoes themselves if you bring in some heat for their stoves. It's a decent service, the only game in town, but the building is at the top of a mountain overlooking Hartford in the ruin section of town, so I think there is so much thrill involved in working there that they get ahead of themselves and play the part of something that they're not, which kills the whole vibe. Some of the shoes I see in there though put me through a loop and make me wonder who also comes to this store and why. It is a big digital business but the grits and gravy of it all vs. what you get out of the experience are up in the air. Great place to start sneaker collecting, terrible place to have to resell on a VERY casual level, and if I were to "officially" level up to 2 star shoe reseller, I would call them out for some sort of preppy fashion prejudice on some set that doesn't exist. I would rank this store's value as poor to good people, and good to bad people, similar to calling the ying-yang a square. But they are now a competitor in this tiny market so I will remain diligent in basing my entire perspective of reality on moisture levels, minor staining, overall value, as well as overall vibe. Don't get mad get even! I will continue to talk about the value of this company until the value Check Mark goes green among the service and selection. read more

i love this place, i never leave without finding what i'm looking for. they always have such a great selection. the staff are super friendly and efficient as well. there's never anything with stains or holes and it's just an overall great experience every time for an affordable price. read more

You'll find your typical consignment clothes there more for the younger adult and teenage group but if you still fit in those pants and shirts, who knows what you'll find there. I usually come here when I want to find some softly used dress pants like an H&M brand that doesn't break my budget. You'll find everything sorted by color or type like a shorts or pants. I walked out with some decent dark green pants that lets me explore colors in my wardrobe without it being too much on my wallet in case I don't like what I purchased. I know there are times during the year that they remove seasonal clothes just like any other retail store so I would keep an eye out for those times to really take the savings. I haven't sold anything to them lately but I do know that they are pretty fair and quick with their assessments. If you are looking for some adventure in clothing this could be a nice stop for you. read more

Went in today with some men's stuff. Called first to verify they would possibly be interested in what I had. I arrived and was met with a bunch of odd (more like dirty) looks from staff. The associate who checked me in was less than friendly. 20 minutes later, I'm told that they passed on all but 3 items (I have no problem as to why), and could offer $8. I said, "I assume you took the jeans, right?" to which a different associate rudely said, "Yeah." I declined the offer, and the associate threw the items in my bin, turned her back, and with an attitude said, "Have a good day." I get out to my car and open the bin to see what was on top. It wasn't the jeans! It was warmup pants and a collared shirt (which I was told they don't buy collared shirts because they're too "casual/formal". I was at my car for less than a minute and went back in to explain the misunderstanding. I was given attitude and told that "the transaction had already been voided." If there were a consignment shop in the movie Mean Girls, this would be it. read more

I don't think I have ever gone in this store and had a good experience. The staff flat out sucks. They always have the worst attitudes and talk crap about customer and their clothes while people are in the store! I had three bags of clothes and they said they could only take two so they suggested I stuff everything into two bags... how does that make sense? I was also informed I couldn't bring my items in bags yet the website says it's acceptable. It's great getting money up front (us usually $6 for 10 pieces of clothing) but It's costing more in gas to go there than what it's worth. I'm happy just donating my clothes to charity moving forward. read more

staff seems racist against POC. can't redeem coupons that aren't expired, staff has many jokes about customers/ will gossip with what they can. SHEIN products are boosted up $$$ than on the website as well. The selection is okay theres many brands but SHEIN is prominent read more

They are very picky on what you bring in. Definitely not worth bringing in clothes that are in good condition. DO NOT BRING YOUR CLOTHES HERE!!! read more

Not sure why all the review are so low, this Plato's is awesome!! Tons of Patagonia and north face priced cheap (less than $30). Loved it here! Super friendly staff read more

Second-hand designer clothes, though the brands vary quite a bit. The store is probably 70% women's/30% men's. I've bought a few things at Plato's when accompanying a female shopper, but it's hit or miss. The jeans are well sorted in terms of size, so you can (men especially) go through the appropriate rack reasonably quickly. Regardless of gender, don't show up unless you're in a good mood and willing to mill around for a while. It's nothing like shopping in any other store since there tends to be only one size of any given garment. (You'll commonly find something you love and it'll be the wrong size). TIPS: They have frequent customer cards that will save you cash in the long run. I don't have one, but have taken advantage of someone else's :) Along the lines of a "Spend $100 get 10% off your next purchase," though I have no recollection of what the ACTUAL value/payoffs are. Keep in mind things are second-hand. Make sure you check for stains, pulls, etc. On the plus side, things probably won't shrink unless the previous owner never wore/washed the item. read more

If I could leave no stars, I would. The fact that I brought in namebrand clothes that I've spent a lot of money on, that have gotten small over the winter and just simply do not fit me anymore, and the woman that was taking the clothes out of the bag to see what they would buy from me, didn't even unfolds any of the items that I brought. I was standing there watching her, which she did not notice me, and she did not even take a second of her time to dump the bag and put the clothes back in the bag. The whole point of having her job is to look at the actual items, not skim through them. It was obvious that she was extremely careless. I walked out of the store and didn't even grab my bag. What I will be doing is going back and taking everything including the one single item that she put aside from the entire bag, and will be bringing it to a woman's shelter where they can actually use these things without anything expected in return. It's honestly a shame that this store is run that way. It's not even about getting a few dollars from selling clothes, that's not the principle. I'm taking time out of my day with my items to be looked at carefully as they deserve. As well as that girl doing her job. Note to self, don't so you're close to minors doing a careless job. read more

The store is super dusty and some of the employees are very unfriendly and often come off as judgy. A chunk of the clothes here are in poor condition and of questionable taste-- which is not at all aligned with the whole concept of the store. Good for an occasional find, not for the staff or atmosphere though. read more

Don't sell here. I went to Plato's last week and the employees were talking bad about the workout clothes I was selling, while I was a few feet away. On top of the I had accidentally put a porcelain night light in the bag to keep it safe from breaking in my car. Unfortunately I forgot to retrieve the light before selling my clothes and someone took the light. I had another figurine that they had put back in with the clothes that they did not buy. I called back to ask for my light I was told there was nothing they could do. I'm pretty sure someone stole it, a night light doesn't "get lost" in a clothing store. I'll make sure to donate to a different location from now on. read more

I don't know why I keep bringing my clothes here, I always end up mildly pissed when I go to leave. While the associates are nice enough, the store is DUSTY and filled with some seriously trashed clothes. Deodorant stains and clothes with rips that arent supposed to be there? What does your system of keeping and passing on items even entail, because it seriously makes no sense. Bringing in a HUGE trash bag, having half taken and the rest passed on and then being offered under $20 is such an insult. read more

Don't waste time trying to sell here. Throw your clothes back all tangled and messy. Inconsistent pricing , buying and selling. One Nike jacket $14 , same exact one is $30. Can find some good deals buying, but again don't waste your time trying to sell here. read more

My experience here has always been a positive one. When you are a store that buys clothes, they need to be picky. They bee to make sure what they buy is going to sell and if it doesn't, they don't make money off of clothes that just sit on the racks. Am I upset when they don't take some stuff? Yeah but then I'm able to donate what they don't take to someone who may need it so somebody will win in the end. When I shop here, it's typically a hit or miss. Either I do really well or I walk out with nothing. I usually go in there looking for something specific (like right now I really enjoy rompers and t-shirt dresses). I typically show up at least once a week (twice if I have time) because the inventory changes so often with people selling clothes on the daily. The day I discovered this store has changed me, it allows my closet to change regularly and be more fashionably on point! read more

If you want to sell your clothes here...don't waste your time. Even if you have brand names that they claim to want they won't take even half of your things that ARE name brand! And then you leave with less then $10 for THREE items. One of which was brand new and had the tag on it which read $15. Now I did not expect a ton of money and understand that they have to be selective, but c'mon. The three things they took cost over $30 and were not stained and were in PERFECT condition. So it's insulting that they offered me $7.40 for ALL of it. And to top it ALL off, the clothes in the store that they were selling looked very outdated, so I was very confused about why my brand name clothes were not taken, yet these granny knitted sweaters were! I should have listened to the previous reviews, but didn't and had the same bad experiences. Please DON'T waste your time here! read more

i wish i can give no stars for this freaking place. First time going in there today. They don't take women clothes that ain't right. I will never go in that place ever again. i will be making a youtube video on it. read more

This is honestly the worst place to sell your clothes. Don't come here. I brought in 2 bags half of which had tags still on them unworn, as well as name brand shoes, coach purses etc worth a lot of money and they took one thing and gave me $1. I'm never going back there again to sell my clothes I always leave pissed off. read more

Will never shop here again! I brought in a laundry basket full of clothes and when I came later to pick it up, the basket had another girl's clothes in it! They lost ALL my clothes and when I asked if I would be reimbursed they said absolutely not. I asked to speak to a manager and they said the manager wasn't there, but the assistant was. She was completely rude and told me that they wouldn't miss my patronage. Hello, it's called customer service! I would've been happy with a gift card or something, but didn't even receive an apology. I've been shopping there for years but now will never go back. Such a shame! read more

I suggested to my boyfriend that he try Platos closet to get rid of NEW clothing never worn to be sold there. My boyfriend presented his ID and was told come back in an hour or when they send him a text since they were busy. My boyfriend went back to be told they can't find his items. So he leaves. I feel bad because I talked you guys up for him to have his clothes stolen. The manager can't find paperwork! Nor his items and says I'm sorry there's nothing I can do. THIEVES!!!! So his clothes were DONATED they think read more

Be aware that they only take junior clothing. I found the website to be unclear about this despite listing brands - they need to be way more up front with that. read more

I'm giving this place two stars because occasionally I've had good luck there, both with purchasing and donating clothes. Not always great though. However, I recently had an experience there that made me never want to go back to this location. I brought in a bag full of clothes and the girl told me it would take about ten minutes to sort through. She had long brown hair and was wearing a purple tank top. I decided to walk around the store and look around since it wasn't going to take long (sometimes they tell me it will be about 45 minutes to an hour). A second employee walked in, I'm assuming it was the beginning of her shift, and started making friendly conversation with the first girl. I was looking at jewelry, which is located close to the register, so I was able to hear the original girl say, "SAVANNAH. You need to STOP TALKING and start doing things you might've forgotten in the last week." I thought this seemed rude, as Savannah was just trying to be friendly. I saw Savannah bring some clothes over to a rack and begin hanging them. The original girl screamed across the room, pointing to me, "SAVANNAH! THERE IS A CUSTOMER READY TO CHECK OUT. WHY ARE YOU HANGING THINGS UP RIGHT NOW?" So I said, "No, I'm waiting for you to sort through my clothes," to which she apologized. Savannah came back behind the register and the first girl says, "DON'T GO ANYWHERE. I don't know why you aren't just staying here when there are clearly customers waiting in line." ....there wasn't anyone in line. There have been times where I've been irritated with my coworkers, but I would never yell at them in front of a store full of customers. It was so unprofessional and even prompted me to tell Savannah, "You're doing a great job. I'm sorry she is such a b****." I hope whoever the manager is at this location has a serious intervention with their workers regarding how they treat one another. It was both unfortunate and uncomfortable to watch one worker tear into someone else for literally no reason at all. I probably won't be back. read more

i got an awesome denim vest for only 25$ i understand people being mad about the selling being picky but id your looking for some good clothes for low price its definitely a great place to go read more

When giving me back change, they gave me a quarter which from weight (felt like aluminum), color, thickness and the way it clanked against the other quarter in my hand relayed the fact it was counterfit. The quarter looked as if it was new, yet the year was 1958. When I asked that they exchange the quarter, two employees looked at me with mocking smiles like you can't be serious, as the cashier took the quarter, rolled her eyes and threw the coin back in the register. Unless quarters were made with a lighter material prior to 1958, one less maleable, I do not believe for one second that was real. Perhaps it even came from a child's "fake money"; Neverthless, they are entitled to their own opinion, but not entitled to treating a customer with such rudeness. I could care less about the 25 cents, I am more upset that they would act so delinquent as a staff. read more

If i could give this 0 stars i would. The manager abby is one of the rudest people ive ever met. The people working price things so high and they give you almost nothing for your items. The group of girls working are so unprofessional talkingabout their problems and late night hookups. Its like an episode of jersey shore in their mixed with mean girls id stay away read more

I'm not a fan. I've given it a few tries and come out with a rediscovered "Nope." each time. The selection is always, in my opinion, unattractive, inappropriate, or a mix of both. I have never enjoyed this store and do not see myself returning in the future. I'm done trying with this one. read more

I went here today with my cousin and the employees have TERRIBLE customer service. I walked in to sell them some stuff and they had me standing there awkwardly until after 5 minutes someone asked me if I was selling stuff. After I give them my bags and everything, my cousin who was right behind me with her bags, was totally ignored by them. Nobody asked her if she was all set with everything or if she needed help. We stood there and waited and the two people who were at the register just went back to hanging clothes on the hangers and left my cousin hanging with two bags of clothes in the front. Finally, someone came and took her things after waiting and watching them sort clothes. Then, when I came back to collect my money (they surprisingly took everything), after they gave me my money they still for some reason paid no attention to my cousin who was next in line after me to collect her money from what they took from her bags. Also, I remember both of the times I came in there was no greeting or anything like that. The employees just look at you walk in while they're sorting through clothes or putting them on hangers. read more

Staff is rude and pretentious. Would not consign or buy there. There are several consignment shops in CT with better offerings.

Staff is extremely rude! I tried to bring some clothes in and was immediately told, "Your clothes are old." I get it they have policies to follow but come on girls. There's a nicer way to explain that to people. I have heard from multiple people they have a hard time bringing their clothes there, the store never wants them. I didn't really look through the clothes while I was there but nothing caught my eye. I won't be going back. read more

Brought in a bag of items yesterday to S Windsor store. Upon return, I was told items were "old labels and outdated". My items included 3 Coach bags, a brand new pair of H & M jeans with tags, and Tommy Hilfiger tops. The one item they offered me $3.50 for, was a 6 year old faux leather bag from NY & Co. Will never shop there again. read more

I was shopping at another store in the complex when I spotted Plato's closet and thought I'd check it out. When I walked in, the two girls working the front register made eye contact but neither one of them said hello or acknowledged me. They continue chatting about whatever topic seemed more important than acknowledging a customer. The inventory is tightly crammed onto the racks which makes browsing and shopping inconvenient. The few items I bothered to look at that, caught my eye were, no bargain. I could just as easily walk into TJ Maxx or Marshal's and buy similar garments brand-new. As I made my way back to the front store, I again walked past the two girls, who again made eye contact, but didn't even bother to say hello. I was hoping to return home and tell my wife that I found a cool new store that she needs to check out. I will save her the trouble based on this experience. read more

I recently brought in clothing to sell at the South Windsor location and had a horrible experience. After poking around the store while I waited, I was in shock at some of the things that were on the shelves. Dirty, clearly heavily worn shoes, purses with marks all over the inside and the outside, and more shockingly extremely worn clothing with stains and HOLES. When the associates were done going through my clothing I was surprised at how little they took which is fine, but the associate was extremely rude to me. While explaining why she didn't accept most of my items in a snotty tone and with a disgusted look on her face she said, "your clothes are just too old and clearly not what we're looking for here, we don't accept clothes that aren't in style and we only accept junior labels." Ironically, ALL of my clothes were from Charolette Rousse, Forever 21, Express and the junior's department of Macy's, many of which still had the tags on them as they'd never been worn. Honestly, even if someone brings in clothing that they can't accept, there are much nicer ways of explaining why they had to pass on the clothing. Two days later I went to the Rocky Hill location to see if my clothes weren't "too old" for them. They took every last item that I brought in, EVERYTHING. The staff at the South Windsor location clearly isn't trained as well as the Rocky Hill staff just based on their attitudes and upon the difference in the quality of the clothing and merchandise at the two stores. I have been going to the Rocky Hill location for over 10 years and was excited when I moved to Manchester to find that there was a Plato's right down the road from me, I will make the 15 minute drive to Rocky Hill from now on. read more

Plato gives you pennies on you clothes and pay a fair price for items they pay practically nothingfoe the clothes you try to sell them.To me its a pretty unfair practice. For that reason I will not shop there read more

I had a pretty good experience at this location. It was a long drive, but definitely worth it. The store is small and neat, and in the sections the clothing is organized by color and size--and style as well! Many Abercrombie and Hollister items were found closer to the entrance, although they were spread throughout each of the sections. PINK by Victoria's Secret had a ton of really cute hoodies for more than 50% less than the regular price--I snatched up two of them! The clothes were all priced great, no complaints there! The only thing was that if you're planning to sell anything, don't expect much for it. I sold a sequined cardigan from Old Navy that I'd only worn once and only got $3 for it. Other than that, it was great! read more

Plato's Closet - Used, Vintage & Consignment Near Me - South Windsor, Connecticut

I consigned with them... they didn't look through everything carefuly and the girls in the front were not so friendly. I don't shop here... read more

So I went there to sell my clothes and they only took 4 things and offered me a very low price they didn't take half my clothes when it was Brand name and they made some lame excuse When I saw the same brands I brought there do Not sell to them there a rip off and ridiculous smh Its not worth it read more

I came into Plato's closet thinking that me and my brother would be making over a hundred dollars with our 5 bags of clothes, 6 jackets and 3 pairs of shoes. We came out of the place with 60 bucks and they only took about a quarter of the clothes we brought in. The brands we brought in were American eagle, Nike, adidas, and some other decent brands. All the stuff we brought in were better then there whole inventory. Don't waste your time buying or selling there. Worst thrift I've been to goodwill is 100 times better. read more

Very rude staff they clearly don't want to help the customer. Some of the items on the shelf the tag read 2008 and the items I had brought in that read 2015 they said were too old. Makes no sense honestly the stuff I brought in someone would buy the next day but they said the items were too old makes no sense. read more

DO NOT GO HERE!!! I really shouldn't even have to elaborate on this...I mean this place is absolutely atrocious! After losing some weight I decided to try and sell some of my bigger clothes. I went from L/XL to M/L and 36/38 waist to 34/36 waist, so its not even like I'm selling obscenely large clothes. When I brought my clothes into the store I had just washed everything, checked everything for stains...you name it, I did it. The girl at the front told me it would take only 20 minutes to go through everything, so I decided to kick around and look at the clothes. After about 20 minutes had passed, and having looked at some white Hollister shorts with blood on the pockets, I went to go check on what the status of my clothes were. The girl was on her phone and said they hadn't even gone through them yet! I left and said I'd be back then, I was just running up the hill to Lowes. THIRTY MINUTES LATER I came back expecting a quick check out, and they just started going through my clothes then! I poked through the shoe section seeing shoes with ripped toes and ripped eyelets. Finally, 15 minutes later she told me my stuff was done. With both registers currently occupied at the front desk she told me one of "those" girls would check me out, as she leaned up against the third side register pulling out her phone. I gave her a dirty look and she sighed saying she'd take me on that register. When she handed me back a relatively full bag she told me that there was staining on some of the clothes and that the shoes were too worn. That's the straw that broke the camel's back!!! I asked her to show me one of the stains, she had claimed the red pants were faded...I've never worn these pants, they have sat in a closet for over a year. She claimed that the boat shoes were worn out on the bottom...these shoes were a gift and were too small, so they have never seen the light of day!!! When I pulled the items out of the bag she couldn't point out any flaws on the garments. I was pissed! They only took 3 articles of clothing, 2 t shirts and a pair of Lucky Brand Jeans. When she went to give me my $19.73, she handed me instead $18.27, how on earth did she screw it up that badly. Even after insisting she handed me the wrong change and counting it out for her, her manager came over and she told her that I had put the other dollar in my pocket. This place is an absolute sh*t show. I used to remember loving going to Plato's closet back in high school, but 6 years later the workers are incompetent and back handed. It leaves me wondering if it is like this now, or has it always been this bad. read more