Awesome response! I started via the Yelp platform but was getting answered via email as well. At…read moreone point, I called and interrupted the owner having lunch! He quickly dropped what he had going on and addressed my concern. Previously, during the inspection and estimate process, one of the technicians had quite a good conversation with my wife. She said ahe thoroughly enjoyed it. When the technicians returned to install the product, I mentioned how my wife relayed her discussion. It was the same technician (and the owners son). It was great to see a family run business that was cohesive and knowledgeable as well as personable.

Great job! Would definitely use them again. Eddie did the measurement and installation and was very…read moreeasy to work with and brought lots of expertise that resulted in some changes to our original plan that we are very happy with.

Moe did handed my glass replacement quickly and flawlessly…read more With his competitive price and professionalism are awesome. I am sure to call him again whenever I need to have another glass replacement.

Glass Expert did a great job repairing a broken frosted glass cabinet door. Fast service, great…read morecommunication and a very fair price. I recommend this business 100 percent.

Integrity. Competence. Communication. Cleanliness. Courtesy. What more could you want with your…read morewindow installers? Oh wait! Good pricing too! We did our due diligence and checked four different firms before going with The Glass Guru to replace all of our windows. We knew they had excellent ratings and now we know why! TJ, the owner, is a good communicator, delivers what he promises in a timely manner, and keeps a careful eye on quality. Our installers, anchored by Ron and Vicky, did a great job and were so kind and courteous that I felt extra safe having them in my home. I honestly think the place was cleaner when they left than when they arrived! We are telling all of our friends about our great experience with The Glass Guru. We are loving our fog-free windows and are grateful to have had such an easy experience with a quality firm.

Every person we had the pleasure of dealing with has been patient, understanding and very friendly…read more Their prices are fair and they provided outstanding service and did a fantastic job replacing the glass in many windows at our home.

Worst customer service. Website indicated they opened at 8 am. showed up to closed sign, waited…read morethen tried the door and they were open! When I commented the closed sign was showing the employee seemed unconcerned. Brought in my piece of glass I needed replicated and was told I would need to provide dimensions. Apparently they do not own tape measures. There are many good companies like Bud Barton's in Marysville which is where I have shopped before and am going now. Please do not waste your time with this company.

They finally refunded me the seven hundred dollars for the screen door they built and installed…read morethat never would stay on the tracks. It took nine months to get our money back, so we're all good now.

Requested a quote which I received but in order to have them come out to measure had to give a…read moredeposit. After paying that deposit Bill Glass gave me a quote that was half the price and better service. Called to cancel my upcoming appointment, and requested a refund. Over a week later still no refund and called them and pretty much a waste of time. Call Bills Glass for better service !!

I was told, "We do not service mirrors." That should be removed from their advertising. 3 stars…read morebecause I could not post this without adding stars.

Very satisfied with his service. He came right away after I called Saturday and get the job done…read morefast. I had old glass panel I didn't know I can use. He used old glass panel, and he charged me half the price. He is well experienced expert and get the job done right away. I recommend him if you have any problem with your window glass problem. Thank you for your service.

Great and fast service! I was able to get service very quickly and a very fair price for the…read moreservice he provides. 10/10 I will be coming back for a glass repair.

So pleased with service, with estimate, & promptness. I have zero complaints, and would highly…read morerecommend this company to anyone needing a window replacement.

Super easy to book and paid a reasonable price for high quality work. After getting a few quotes to…read morereplace a third floor window (which required a scissor lift), they were the most reasonable. The woman who coordinated everything was great and made it very easy/efficient.

What an amazing group of folks. Super fast and clear communication with Tatiana from the beginning…read more Immediate ordering of parts and fast install afterward. Very flexible and accomodating in scheduling. Igor, the installer, is a total professional. Very kind, efficient, and does very high quality work. We're very picky sometimes when it comes to work in our home, and he did an amazing job, even fixing a small issue on our shower wand because we had it installed in a not ideal location. Great pricing, communication, parts, install-and above all very honest and respectful. Would recommend to anyone!

These people show the glass like it is seamless! BEWARE!!! It is not. They put tracks and also put…read morea bar to hold the glass in place. Terrible business. They do not explain any of this!

Replaced the glass in a broken window super fast and for a good price. Second time using Arco Glass…read moreand would do it again.

Very easy to work with. Ghanbar came and provided a price, then came again to repair the window…read more Old style aluminum frames from the 40's, irregular glass size. Looks new and is stronger glass now. Would definitely call him again.

Just had a big window replaced after shattering it last week. These guys are great, from the…read moreinitial estimate to final cleanup, everything went very smoothly, and they were quick. Their bid was lower than most of the other bids I had, I would definitely use them again.

Young guy came out to take measurements. Seemed like he knew what he was talking about. Said an…read moreestimate would be out in 3 days. After 7, I texted back to their main number. No response. Another couple of days, texted and said no worries if they'd like to pass on the job. They responded that they'd get the quote out. And then nothing since. Assuming didn't want to tackle the work, which is fine. Posting this in case folks with tougher jobs don't want to spend time and then wait for no reason. Extra star as the person that came out seemed somewhat knowledgeable. Minus a couple since they didn't follow through, one way or another.