My first and only (so far) experience with this 24/7 Emergency Veterinary Specialist was on Mon Dec 29, 2025. It was probably one of the most heartbreaking days in my 64 years. I brought my more than 13 year old male Beagle dog here because he was struggling to breathe the last 2 days. When I arrived about 11:15 AM there was no wait time, no one in the lobby which is one of the things that made this visit that made me feel, I can't really say good under the circumstances. The people at the front desk were probably the most kind and professional people I was glad to deal with when I was an emotional mess. I gave them a $200 deposit for the visit and they took my dog back to the vets to be seen as soon as I got there. I feared the worse and probably about 15 minutes later they called me back in a room to tell me they would have to put my dog "to sleep" (God knows I hated those words). But I have to give the workers and the professional vets I dealt with were probably God sent people to help me get through my situation. When I agreed he (my dog) should be cremated, the employees said they took up a collection in order to pay for it. When I got home after this heartbreaking experience I saw an email that said they refunded the $200 deposit so I called to verify. Me being a disabled USA Army veteran, I always struggle every month financially and it seems like I am out of money by the middle of every month but I do believe that with God's help I make it through each month. So it was a great burden lifted in such a heartbreaking time that I was charged nothing. I plan on saving to get another Beagle puppy dog from a breeder in the next several months. It amazes me how emotionally attached I had gotten to my Beagle over more than 13 years. I truly believe a dog can be a man's best friend and whether it is true or not it seems this dog gave me unconditional love that is difficult even in this wild world we live in the same unconditional love that is difficult to get from human beings. I would highly recommend to anyone and everyone this Emergency animal hospital that is open 24/7. I have the utmost respect for the workers there that went above and beyond with their kindness and professionalism. Good luck & Godspeed. read more

Burlington Emergency And Veterinary Specialists - Burlington Emergency & Veterinary Specialists (BEVS) https://bevsvt.com Emergency pet hospital in Williston, VT - Veterinarians Near Me - Williston, Vermont

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Arrived 6am with severely sick just turned 3 Golden trouble breathing, not eating, choking. Told at intake to take him to own vet cuz nausea..He pukes after 2 minutes in a car. After 2 hour drive, 2 receptionists said to take him to different vets. NO I'm here!! 9:39 he saw a vet and she was super thorough. 2 xrays, bilateral ultrasound, and an Echo. Enlarged heart, fluid around lungs and basically heart failure. She can't understand HOW. Train your intake people more. He could have died after the 2 hour drive at 4 am and waiting 3:39 hours to see someone read more

So I am not sure why this pet hospital has so may unfavorable reviews. They were wonderful when I went and took very good care of Bonnie. From the moment I walked in to the moment I left, they were very endearing and caring. I will say that upon discharge when I sat in the conference/consult room, I did feel a bit woozy (which could have just been me and my body at the moment, but i did smell some funky smell in the air when i was in there but did not wish to mention it to the nurse-so maybe some air purification or filtration is needed), but other than that i have no complaints. They are rather expensive and they mention that to you upfront about the costs for pet ER care before you triaged or seen by a vet tech or veterinarian, but they explained some flexible financing options that were helpful. I wanted what was best for my fur friend because she deserves it. She was coughing/hacking profusely, felt warm to the touch on her forehead, and stopped eating so I knew something was wrong. They ran diagnostic tests and bloodwork and it was surmised had a very serious fungal infection that was growing in her lungs (yikes). She had to be admitted overnight and stayed for a total of 2 days there. That was something very new for me but they reassured me that she was in good hands. BEVS came recommended by a friend and since I live in a small rural town in Vermont a but of a ways away from Burlington, she probably would not have had as good care as she would have at BEVS. Dr. Amanda Rutter was amazing! That woman deserves a gold medal. She literally treated my dog as if she was a human patient. It was incredible to see how wonderful her bedside manner was. Some other individuals that deserve mention are Dr. Halpin, & Dr. Weikert. They called me personally to update me on Bonnie's condition and activity level. Dr. Harnett was the one who helped me with Bonnie's discharge on her last day there and filled my prescription order. I can't really say anything bad about anyone. The nurses/vet techs were great too. I recall Julia, Amelia, Brena, and Catie assisting me. The first three I mentioned gave me round the clock updates over the phone and never seemed annoyed or bothered when I would check up to call on how Bonnie was doing. I think it is amazing that this vet ER offers 24/7 services. The Burlington community is very lucky to have them. They were also easy to work with in terms of getting Bonnie's prescription filled. Should I ever have an emergency with my pet Bonnie again, I would be sure to consult them. It does cost a pretty penny, but people have to remember that you are receiving immediate care. The diagnostics are done on the spot as is the labwork so no waiting for results on that end. I am also sure they probably have state of the art technology as well as their disposal. So if people complain about cost, they need to do that it comes with the territory. I took off one star for the weird gas like smell on the last day of discharge when I took Bonnie home, but I did want to be a pest or a "Karen" of sorts. They already did so much for my dog that I did not wish to bring it up. Bonnie is doing much better because of their care. read more

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Unfortunately I had to have one of my cat's eye removed after an ulcer ruptured. It was one of the most awful decisions I've ever had to make, but I had no other choice. I am forever grateful for the emergency staff who did an amazing job taking care of him and did an excellent job with his surgery. He is healing so well and is a happy boy again. read more

Burlington Emergency And Veterinary Specialists - Veterinarians Near Me - Williston, Vermont

On June 1st I took our cat to BEV's. The receptionist asked if I had an appointment. I told her no & she told me there would be a charge of $206.00. The Vet examined our cat, drew blood & ran some tests. The vet then informed me of the results & recommended that we get an ultrasound. When I checked out, the bill came to $421.83 for the exam, in addition to the $206.00 for the emergency visit charge. I contacted our regular vet, at Green Mountain Animal Hospital, about getting an ultrasound, They informed me they don't do ultrasounds. I made an appointment with BEV's for the ultrasound on July2nd. At that time I was told that the ultrasound would be $610.00. My 10:15 appointment started at 10:45. After the ultrasound, the Vet met with me for 5-7 minutes & told me pretty much what we already knew. Our cat is old & her kidneys are failing. When I went to pay the bill I was told there was a $220.00 charge for "consultation-Internal Medicine". I was then informed that BEV's charges a 3% surcharge if you pay with a credit card. So the $610.00 charge we were told about, suddenly became $830.00. I won't be going to BEV's ever again. read more

Wonderful facility but we waited 5 long hours!!! The Doctor and staff were all very kind but they seem to be overwhelmed with patients. A few more vets here would be great! read more

Bevs Review Our experience at Bevs was very confusing and frustrating, though the front desk worker was extremely helpful and comforting. We found a stray cat who was visibly struggling and sick. The cat came stumbling over to us and laid down. The cat was weak, skin and bones, and clearly needed medical attention. The cat had no collar and appeared to have not been cared for. We brought the cat to our car and they didn't protest whatsoever. We took the cat to Bevs and told them we thought we had found a stray that needed medical assistance. The front desk worker helped us bring the cat in, agreeing with us that she was in poor shape. Bevs then told us they would take an exam of the cat that should take about 30 minutes. We sat down for no more than 3 minutes, and a nurse came back out with the cat in the carrier and told us that she was completely fine, just an older cat. They said they thought she belonged to someone (which was confusing as to what evidence they could use to make that assumption, especially because the cat was not microchipped). They also told us that the cat still had some "sass" in her, and that she hissed at the vet. The whole time we were in there she was so gentle and too weak to make a fuss. The nurse who told us this seemed very awkward about what she was telling us, as it was clear that the condition the cat was in was nowhere near healthy. Additionally, it was very confusing how they could run a full test or conduct a whole exam in a matter of 3 minutes. Even more confusing was the fact that we offered to pay $200 to cover whatever medical exams she needed, which they didn't conduct. Confused, we began calling around to see if the Humane Society or any other place would take in strays. The front desk worker at Bevs was extremely helpful, doing everything she could to help and find a place to take in strays, eventually referring us to Queen City Cats, who informed us that they would take in the stray as soon as possible. They couldn't take the cat in the day of, so our grandparents offered to graciously take the cat in for the night. The cat was extremely dehydrated and drank a whole bowl of water in a matter of minutes. She also ate as soon as we offered her food. We nicknamed her Lina. The next day, a very caring and helpful member of the Queen City Cats offered to take the cat to the vet they use (Peak Vet). They brought the cat to Peak Vet, and after a full appointment they informed us that the cat has a low-grade heart murmur, an eye infection, an ear infection, hyperthyroidism, and possibly low potassium. Not only did Bevs essentially turn us down, they straight out lied to us about the condition of the cat or did not care enough to run a full exam. She had 5 HEALTH ISSUES, while Bevs told us she had none. The good news is that all the conditions the cat has are treatable. We are hoping that she is able to recover and wish the best for her. She will be up for adoption soon at Queen City Cats. We are also thankful for the amount of thoughtfulness Queen City Cats puts into their work and are at peace knowing that someone actually cares for all the incredible animals who need care. They look at police records and do background checks before they let someone adopt a cat. We are very thankful for the front desk worker (who also posted about the cat in case she had an owner, very helpful and grateful to her), and for Queen City Cats. We strongly deter anyone who cares about their animals from bringing them to Bevs, except if it is a last resort. We are not the only ones who have had similar to worse experiences at Bevs. We hopefully pray with all our hearts that Lina gets better. read more

I can't give negative stars or I would. I brought my kitten in at noon for his appointment. Vet tech was great asking all their questions, thank you. I didn't see my kitten again until I demanded they get him for me at 3. Yes, 3 hours of waiting with Noone keeping me updated, other then the 15 minutes the vet talked to me, without my kitten (I was told the vet would bring him to me after the exam). When I was given the estimate for xrays alone it was $1800., for the same xrays he had done at his vets for under $300. 3 hours all they did was give him his 30 minute exam and left in his carrier for 2 1/2 hrs. read more

Money grubbing vultures. When my dog got quilled the first time, on Christmas Day (!!!!) my regular vet charged extra to bring someone in. The total? $500. When she was quilled the second time, I decided to bring her here rather than waiting a few hours for my regular vet to be available. It was the middle of the week and they charged over $1000. Should have waited. Moreover, they misled me by asking for a $500 "deposit," which I had to call my parents to get a loan for. I have insurance, but they didn't ask for $1000, so I didn't ask my parents. When the procedure was over, they asked for another $500 on the spot. I told them I didn't have it BUT my insurance would cover it. The standard-issue Karens that work there acted like I had stolen their copper wiring and were clearly a minute away from calling the cops. After much unnecessary escalation and drama, I signed a promissory note, which I assumed I had already done by making a "deposit," and which they could have just asked me to do in the first place. They got their money when the insurance came in. They also threatened to ban me from the place, which was obviously redundant as now I wouldn't crawl in there for help after getting run over by a car. Go anywhere else. read more

Please avoid this uncaring, expensive facility at all costs. I brought my 14 year old boxer dog to BEVS in October, 2024 when he started peeing blood. It was an emergency on a Sunday morning when our regular vet was closed. A vet saw us within an hour and said my dog probably had a UTI and she'd be back soon. We ended up waiting at BEVS almost 6 hours that day. My elderly dog was left without food or medication for over 8 hours that day, due to our 1 hour drive each way. I periodically went to the front desk to request water for him, but received no other attention during that time. A tech came in for bloodwork and took my dog for x-rays, but other than that, we were just left in a room all day. The vet finally returned, many hours later, and confirmed that my dog had a UTI. She said he just needed antibiotics, which they could provide. I got a 5 day supply of pills and a bill for $1005 that day. The pills did not clear up my dogs UTI and he only got sicker. No one from BEVS checked up on him. I ended up taking my dog to our regular vet, who gave him a stronger antibiotic for a much longer period. She felt the 5 day antibiotic from BEVS was a very poor choice for a UTI in an elderly dog. The regular vet also gave my dog a quick check up and found a mass in his abdomen. The mass eventually killed my dog 3 months later. But you would think BEVS could have found it too. They spent so little time with my dog, made us wait all day, and charged a fortune. It was an awful experience. read more

Our dog, Poppy (12.5 years), had been having fevers for the past ~4 weeks. Our local vet tried several treatments as the symptoms changed throughout that time. In the end, she was on prednisone to calm a mysterious infection. Christmas day and evening she appeared normal and happy. She was let out about midnight on 12/26 as she was panting (she usually ran warm as a "winter" dog, as I called her -- possibly part Husky with an undercoat -- but the prednisone causes panting as well). We didn't see her for a while so my daughter went looking for her. She was lying up against the fence and couldn't seem to move (as dogs are known to do when possibly near the end?), so my daughter carried her inside. I called our local vet who told me to call BEVS. They instructed us to bring her there immediately (about an hour away). My kids got her there at about 2:00 a.m. and I received a berating phone call because I'd been giving her prednisone for "so long." The person on the other end of the line spoke anxiously and angrily to me, and I believe it was the vet. Shouldn't she be calming me down, not making me feel guilty and alarmed? The estimate to diagnose her was $4,000 - $5,000, but they wouldn't do anything until we put down a 50% "deposit." My son paid with his debit card and left. I received a call at 8:00 a.m. that there was all kinds of "free (?)" fluid around her lungs and the prednisone might be masking something in her liver. She spoke very fast with lots of information that, I guess, I was expected to understand. At that point, the prognosis was very poor, and I wanted our dog home so we could say goodbye in our own home. They told me she wouldn't survive the trip and it wouldn't be kind to drive her home just to euthanize her, to which I agreed. They told me we needed to get there as soon as possible if we wanted to say goodbye. We all got in the car, including our other dog, Bean, and we were there in an hour. This is the part that makes me angriest. They knew she was declining quickly, but they had us waiting for about 20 minutes, first in the front waiting room and then in what I would call a "bereavement" room where they would bring her so we could say goodbye. While we were waiting for them to bring her to us, someone came to tell us that she was "degrading" quickly and they couldn't move her so we needed to hurry to see her in the oxygen chamber where she had been. By the time we got there, she had stopped breathing and there was no reaction on her face. Even though her heart was still beating, she was gone. THEY HAD US WAITING FOR 20 MINUTES THAT WE COULD HAVE SPENT WITH HER. They're the ones who told us how imperative it was for us to get there quickly, and then they made us wait, and we missed seeing her in her final minutes alive, albeit in very poor condition. To add insult to injury, I received a message the next day from someone very soft spoken giving their condolences, but reminding me that there's an outstanding balance. She added that there was no hurry in replying. Well, if there was no hurry, why are they calling me for money the next day? They charged for euthanasia even though they told us she passed on her own. Also, what they call a deposit is actually a down payment. I thought the deposit would be reversed once all treatment was complete and a payment plan or payment for the total bill was made. BEVS should offer some kind of hospice service. They knew at 2:00 a.m. how poorly Poppy was doing and had a good sense what the prognosis was. It would have been an amazing option if they could have sent her home with some dog-dose of morphine (or something similar) so Poppy could be comfortable and we could be with her. (But that's not exactly the most profitable option for them.) UPDATE: I went to pick up Poppy's ashes on January 3 and couldn't help airing my grievances to the receptionist. She seemed very empathetic and suggested I email the managers of the clinic. She told me to use the general email address as everyone in the organization sees all the emails that go there. As soon as I got home that day, I emailed them a revised version of the above information with some questions about billing. It is January 7, and I have not heard back from anyone. This was not our first experience at a vet e.r. Years ago, in Massachusetts, we had to bring our constipated, overweight cat to the e.r. They gave her enemas and got her regular, but they wanted to do a colectomy to shorten her colon at the tune of $4,000. We asked if there were any treatment options at home, and they gave us a syringe. We had to give her water injections under her skin to rehydrate her and put canned pumpkin in her food to keep her regular. We ended up spending around $300, and this worked. She lost weight, stayed regular and lived another eight years. Vets need to trust that pet parents can often treat their animals at home with proper guidance and necessary materials. read more

Burlington Emergency And Veterinary Specialists - Poppy, 2011 - 2023 - Veterinarians Near Me - Williston, Vermont

I wish I could give 10 stars. I had to put my 13 year old cat down a couple weeks ago - I'm 33 with no kids and this cat was my baby. From the first phone call until receiving his remains, their compassion has gone unmatched. Putting him to rest is one of the hardest things I have ever had to go through and BEVS and its people made the process as seamless as possible. I cannot thank you enough BEVS staff, from the bottom of my heart, THANK YOU. read more

Burlington Emergency And Veterinary Specialists - Veterinarians Near Me - Williston, Vermont

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Seems like my son's dog has had to return an awful lot for the same condition. Big practice recently bought by large Corp.

The "head" nurse insulted the very essence of my humanity. She was cold, aggressive and insulted my dignity to the very core. I've suffered from addiction most of my life and am so grateful to have been sober for over 10 years now in part due to maintenance medication and finding peace with my spiritual beliefs and by following the 12 steps and changing the people and places that I allowed in my life. This journey has taught me such humility and a raw strength that I never believed I would be capable of. Through my journey of addiction, I've experienced being stigmatized and judged as any addict would understand , but instead of letting it harden me and fill me with bitterness, I try to respond with compassion for their indifference and ignorance to the disease of addiction. People often picture addicts as disheveled bums or criminals and thieves. The disease of addiction does not discriminate based on education, intelligence, or your financial status and social standing. I know this because I'm an educated woman who was raised with strong morals and taught to always practice kindness and respect towards myself and others. Our beloved cat was treated at BEV's for vehicular trauma resulting in a broken pelvic , displacement and several deep wounds resulting in surgical repair and he now has 3 drains and can't go outside for 4-6 weeks and has no use of his back kegs until his pelvis heals. This is so traumatic for me and my family and it's absolutely heartbreaking to see him unable to move and in such a state of pain. He is such a blessing in our lives just as my dog and second cat are. They are part of our family and bring such joy into our lives everyday. It's absolutely mind boggling the way we were treated. I will try and give you as short of a synopsis of our experience as I can. We were treated with indifference and coolness from the very moment we walked in by the head nurse and the surgeon. The surgeon only relaxed his cold bedside manner towards us when we were approved for Care Credit and alternatively said we'd prefer to pay the $2,000 bill in cash in order avoid the high interest rate and adding to our credit debt. We both probably appeared disheveled and were in lounge clothes and sweats as it was after midnight and this did not go unnoticed and without judgement from the staff. I'm in a same sex marriage and told the head nurse to please make sure that both my wife and myself together with both our phone numbers were listed. I told her this 3 different times as she never responded to my request. Upon going over our estimate, (the total final cost was almost 20% more) my wife noticed that her first name was correct with the wrong last name and her partner was listed as a man we've never heard of with the incorrect phone numbers and addresses. They changed the information and again, only one of us was listed on the account as a single person when the head nurse was told now for a fourth time that we were married and wished the account to reflect that with both our names. She for some reason never did this. This incident together with how we were being treated made us both uncomfortable. What conclusion am I to come to other than for some reason she was offended by our marital status and that we were gay? Upon getting home with our cat we realized they only gave us 3 days of pain medicine together with a sedative which was mind-boggling considered the severity of his injuries and that he literally can't not move without severe pain? We were told that he needed to remain calm and stationary in order to heal. Upon reading over his paperwork we also realized he has 3 drains that needed to be tended to 2x daily and removed after 3 days. This information was never discussed with us so I called that same day and the head nurse answered and was again, immediately cold and showed zero compassion never acknowledging that they were at fault, instead I was met with irritation. I explained that 3 days of pain and sedatives wasn't nearly enough to get him through the start of his healing process as I'd already explained in person to a different nurse and the doctor that very day to which they responded "no problem just let us know if you need more medication". I simply wished to let her know that when we brought him back to have his drains removed we'd also like to have him evaluated for pain and she became VERY aggressive and stated "we see this all the time, it's no big deal and then in a raised and very angry tone told me "YOU will NOT be getting any more medication today , those are controlled narcotics and we are not giving you anymore , the answer is NO and I've already spoken to the doctor about this". I responded by saying "well the medicine is not for me, it's for my cat and I don't need anymore tonight as he still has 2 days worth at which point she actually hung up on me! I am beyond insulted and upset. In short, she accused me of drug seeking for my cat . read more

Courtenay was very kind and very knowledgeable. I am very happy with the care received here.

Excellent care. Kind and caring people. All staff has compassion for our fur babies. read more

Facilities clean and well maintained. Registration staff and emergency triage very efficient and courteous. The triage process was very efficient, and the intake, by both the triage nurse and the Veterinarian was very pleasant. Although we knew that we were facing the worst, my wife and I felt that our patient is in very good hand, regardless the outcome. The end was as expected, but we felt out patient received proper attention. We whole heartedly thank the staff for their care and attention. (I just wish we would have more like that both for animals and Human patients.) read more

You people are horrible!!! Shouldn't be open for emergency situations if your not willing to help!!! Wouldn't except a payment plan to save this beautiful boxers life!!! His name was Jackson!! Remember that cause believe me he will get his revenge! His story will be told! You said one price then when it was said that we could get that amount you decide to raise the cost by 1800!!!! Don't go here if you want your animal to be properly cared for. read more

Burlington Emergency And Veterinary Specialists - How do you feel for killing this beautiful boxer? - Veterinarians Near Me - Williston, Vermont

We have been here many times over the years, obviously always under stressful circumstances when we're completely raw with anxiety and sometimes grief. We've always found the staff compassionate, responsive, and professional. Sometimes there was a bit of a wait but that's understandable because it's an emergency clinic. There are no "appointments" in this kind of context and we have never once felt that our place in the triage process was not appropriate. The last time we had an animal there our cat Fergus had suffered a freak lung collapse about a year and a half ago during routine dental cleaning at our regular vet, and he was transferred to BEVS to be monitored in their oxygenated cage over night. As we were leaving the vet tech told us to call any time to check up on him. Being a freaked-out cat mom (and because he has FIV I get extra worried) I did call every couple hours throughout the night. I would apologize for bothering them every time and they would say "no no no I promise you aren't bothering us!" and were very reassuring. He recovered completely and is a very healthy, happy little gentleman. We also went there about three years ago to get chemo for our little cat Bea. As it turned out her tumor was not responsive to the chemo, but we were warned that was a possibility and chose to go ahead and try anyway. Their veterinary oncologist was so kind and took lots of time to explain everything and answer all of our questions. We didn't feel rushed, pressured, or judged by her at any point in that difficult process. We haven't been to the new facility and... well, no offense but I hope we don't have to for a very long time. It looks beautiful from the outside, though, and we feel very safe knowing that you guys are only a phone call and short drive away. Thank you! read more

Burlington Emergency And Veterinary Specialists - Fergus! - Veterinarians Near Me - Williston, Vermont

I'm a licensed wildlife rehabilitator in the state of Vermont. I had an urgent but uncomplicated issue that needed addressed in a squirrel on New Year's Day. These people claimed it was illegal to treat wildlife even when brought in by a licensed wildlife rehabilitator. This is absolutely not true. It was laziness and fear on the part of the veterinary staff. Shameful, BEVS. You should clarify that you are a dog and cat hospital only if you don't want to treat things you are insecure with. read more

Burlington Emergency And Veterinary Specialists - Squirrel with a leaking bladder that needed catheterized. BEVS wouldn't help him. - Veterinarians Near Me - Williston, Vermont

My husband and I are beyond thrilled with our experience with the care we received for our cat Patrick. We moved to NNY 2.5 years ago with our 8 cats. Patrick was a special case who needed specialized surgery. Thankfully, our new vet in Canton, NY referred us to BEVS. It's been 6 months and Patrick has recovered very well and is a NEW cat (actually he's now a 6 year old kitten!) If it wasn't for Dr. Helmick's amazing expertise and his wonderful team Patrick would never have gotten to this point where he can enjoy life so thoroughly. We stand amazed and will be ever grateful. Thank you BEVS! read more

This past Wednesday night, our beloved Chihuahua mix, Snowflake, became very ill, very suddenly...she went from "fine" to "fading fast" in a matter of minutes. We jumped in the car and drove from Middlebury to Burlington at 9:30 at night, and by the time we got there, she was limp and unresponsive. My son and I were in hysterics. We pulled up and a nurse came out, took Snowy, and literally ran inside holding her limp body. They told us they'd do the best they could and to go on home. As soon as we got home (in tears) the ER doctor on duty called to tell us that they had diagnosed her with acute hemorrhagic gastroenteritis -- and that they'd pull out the stops, but it was clear the odds weren't good given how sick she was and how quickly she'd declined. I called every two hours or so all night, and the wonderful doctors and nurses gave me the update -- that they'd stabilized her but she was still in critical condition. It's now Sunday night, and our Snowy is home and her regular alert, chipper self. Dr. Stevens and the team worked tirelessly over three days to save her life, called twice a day (and sometimes more) to give me an update, and took my many calls in between. Everyone I dealt with, from reception to nurses to the ER and internal medicine doctors, were fantastic: knowledgeable, patient, and so, so kind. They listened while I wailed, answered my every question, called back quickly, and were attuned to and appreciated my Snowy's temperament. They told me about how cute she was (she is!) and how she responded and snuggled with them. They set up FaceTime calls with her so we could see her. We went from a 50/50 prognosis two days into treatment to "everything looks good, she's coming home with you tomorrow" in what felt like hours. Snowy still has another ten days of meds and she has a followup appointment in a few days, so she's not totally healed yet, but I know she has had the *best possible care* and that if anything goes wrong during her recuperation, that fantastic care will continue. Also: while this was terribly expensive, vets are, and the staff was really careful about updating me on costs every single day. There were no surprises, and it was clear that they weren't doing unnecessary procedures or continuing when there wasn't hope. Finally: these are people who really care about animals and about the quality of their work. They take pride in it. I could tell that they were genuinely so happy that their knowledge and care saved our Snowflake -- hers was a tricky case, it was clear, and they all worked together so hard to save her and were clearly so gratified that what they did worked. So, massive shout out to everyone who took care of her, headed by Dr. Stevens. You saved our Snowy. read more

AMAZING!!!! Thank god for this amazing place. They kept in touch with me throughout little Gibbys entire stay at Bevs. He ended up getting a little inflammation in his lower intestine- They communicated with me every couple hours with updates and pictures. He is home and healthy now read more

Burlington Emergency And Veterinary Specialists - Veterinarians Near Me - Williston, Vermont

Our Shelty got a bunch of ticks over the last few days, and one of the bites remained swollen. We were concerned she still had a burrowed tick. The vet met us in the parking lot and was incredibly knowledgeable, fast and friendly. We learned more in five minutes about ticks than we have in decades of dog ownership. Strongly recommend - great resource for pet owners!! read more

Burlington Emergency And Veterinary Specialists - Veterinarians Near Me - Williston, Vermont

Dr. Helmick did a PTLO (knee tendon) surgery for my dog Babs. He explained everything to me in simple, thorough language, was empathetic, and kind. The surgery went very well and she's recovering amazingly well. The BEVS staff was super nice, answering my many questions and taking great care of Babs. This is a job where vets and vet assistants need to constantly deal with sad and worried pet owners, and these guys had an incredibly kind and patient manner. I would definitely go to BEVS in the future. read more

We could not have been more pleased with the care we received. Our two Boston Terriers were suffering from GI issues - both of them with diarrhea and not only did the attending vet help to advise us in that regard, she noticed some other issues that we were unaware of. Highly competent, friendly and enthusiastic staff - this was a first rate team of caring professionals! PS- we were staying in Stowe from out of town and felt so fortunate to find them! read more

Outstanding. We're out of town visitors and had a canine emergency in the middle of the night. BEVS was amazing. They triaged our situation with their vet on the phone. The vet told us what needed to be done and our dog did not need an emergency appointment. NO CHARGE!!! Who does that???? Our dog is a 14 year old with Addison's Disease. The advice was spot on. Thanks so much read more

I couldn't be more thankful and appreciative of the care BEVS provided for my animals. I've brought in two animals on two separate occasions. One being a guinea pig and the other my female cat. My one year old child gave our guinea pig a unhealthy toy horse to eat while we were not watching. She became very ill and couldn't move. I brought her to BEVS were they brought her body temp back and gave her fluids and other test. After a couple of hours I was able to bring my little wigglie home with meds for her belly. The second time unfortunately ended up in a heartbreak but my young 11 month old kitten fell very ill within 24 hours. I brought her to BEVS and a nurse came right out and took her to the ER unit. There did they test and placed her in a oxygen tank so she could breath better. Unfortunately, my beautiful Midnight had lung cancer and I couldn't afford the cost to save her and had to make a hard choice but to put her down. Being 20 weeks pregnant I was a straight emotional wreck. When it was time to say goodbye I had two nurses and a Doctor by my side comforting me. This was such a amazing act of love and kindness they showed me because honestly, they didn't have too. They also made me a special paw print of my sweet kittie w/ her name on it and placed her in a box for me. A month later, I revived a letter in the mail saying that someone had made a donation in Midnights name for another kittie like her in the same situation. Thank you BEVS. read more

Burlington Emergency And Veterinary Specialists - Midnight - Veterinarians Near Me - Williston, Vermont

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My boyfriend and I brought our cat Kona into the emergency room as a result of breathing difficulties. Kona was a patient BEVS, being treated for cancer. That night, the doctor gave us the gut-wrenching news that it was time to let him go. Dr. Springer was communicative and compassionate as was the vet techs who assisted with the end-of-life process. So why the 3 stars? As any pet owner knows, making the decision to let a pet go is heart breaking. Kona has been my family for 10 years and during our last moments with him, the front desk receptionist interrupted us twice, to process payment. I understand it's a business but to prioritize that ahead of allowing us to have some privacy to say goodbye is unacceptable. read more

The last place I thought I'd be spending my Christmas eve was at BEVS. My dog Tank became very ill the night before. He started to feel better in the morning. Then it got worse and I called my local vet. They were closing earlier, so I went to BEVS. The new location is very nice and there was a nice Christmas tree in the waiting area. Tank and I sat next to the tree while we waited. Then we were called and we got the help we needed. I spent a lot of time there today, but that is mostly because they're the only place open and they had a lot of animals come in. Everyone had Christmas sweaters on and the staff was extremely nice and caring. I have to say there is a part of me that still had opportunity to enjoy Christmas eve with a bunch of great, caring and nice people that helped my dog out in the end. Thanks! read more

Burlington Emergency And Veterinary Specialists - Veterinarians Near Me - Williston, Vermont

I called this place because my dog suddenly started suffering. My vet was closing and I needed to take her in and they said they were at max capacity and they would not give any advice and said we could possibly bring her in late but they might not get to her. She ended up having low oxygen and needed oxygen therapy which our vet stayed late to do since we could not get into the Emergency Vet. My dog ended up there. Eventually we could finally get her in. She had zero calcium and was seizing and couldn't breathe. When we checked out, we had not totally decided on euthanasia the next day, but we were told that's what was gonna happen. They didn't send any drugs home with her, no pain medication and very short instructions. She has green crust in her nose and junk in her eyes, which weren't taken care of and weren't there when we brought her. We were told if we had a question to call anytime. When I called, they were short with me on the phone and said they would get someone to call me back. In fact, the person on the phone so don't you just going to euthanize her in the morning anyway? My dog was in immense pain and I had a question about a pain drug that I had at home and wanted to make sure it was OK to give it to her. I was told again that I would get a call back. Four hours later I called the hospital again and they were irritated at me. They finally called me at 1:30 AM after almost a full night of suffering. The bedside manner of some of these people there is ridiculous. read more

Empathetic and kind. Efficiently helped me as I moved thru the euthanasia process with my dear dog. Thank you for being there.

50-100 stars. stars infinity (within) Deee-Lite... ;) Skip to "Start Reading Here" to get to the meat: We were staying at an extremely nice hotel in Burlington... Had a very nice day, everythAng was going off without a hitch. I opted to stay in the hotel room to watch TV and compromised with my GF to walk the boy before bed, for his pre-bedtime "pee-pee"... Mistake. When my GF got off the elevator at hotel, an unleashed pit-bull came screaming down the hall and went straight to death-attack mode... The dirty, smelly, pit-bull mauled my boy. Tried to kill him. There are no bad dogs, just bad owners. (see my list) Further investigation afterwards reaffirmed this... (meaning we eventually corresponded with the owner and she turned out to be a "deadbeat" / couldn't hold a steady job / had a criminal background etc..) So we ended up having a terrible evening dealing with hotel management (who were extremely compassionate and helpful), but dealing with the trauma and my boy, and he was bleeding a little, and shaking, and it was a scary situation overall. Next moanin' comes around, and I went to check on my boy and he was "yelping" in pain. I barely touched him... So I knew something was wrong and said "Hon we need to get him to a vet" Start reading here: Here's where Yelp is your friend - AGAIN! It was a Sunday mownin'.. Searched vets or animal hospital whatever it was... Places that were open... Filter, highest rating... Called them. They said bring him on in... Went there expecting to wait... they saw us immediately. Did I mention this was a Sunday? We arrived about 8-am... They had complimentary coffee also - which I had several cups, as it was early in the moanin' still. Everyone there was SUPER nice. They were very caring. They actually cared about YOU and YOUR ANIMAL. They took care of my boy, shaved him down, cleaned him up, gave him some pain pills, and a very positive prognosis... They really care about each animal. They are very knowledgeable. They are very friendly, skilled, professionals. I am pleased to say he is 95% recovered and I am confident he will get to 100% soon. Thank you - - Burlington Emergency & Veterinary Specialists -- for being so AWESOME. And thanks to the Yelp community for helping me find this SUPER PLACE. read more

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My dogs were seen and treated the same day. They are now making a wonderful recovery. I am grateful.

I would give 5 stars for this place if... My dog had this big lump on her ear that is very alarming so we decided to take her in. It was Saturday early afternoon. I called in as this is our first time visiting Vet ER. The lady casually said "Yeah just coming in...". Little did you know, she did not explain the new COVID regulations over the phone. She made it sound so simple. We arrived at almost 4. Called in. The guy who answered the phone was asking all these questions, basically kind of like you're filling in an application. In the middle this Q&A session, this big lump bursted and I panicked even more. This guy with zero compassion still asking all these information. Finally we hung up an a nice nurse called me back ensuring she'll be right out soon. Besides the first guy I spoke with, the rest of the staffs (doctor and nurses) were great and friendly BUT none of them gave us an indicator of how long this will take. The first two phone calls letting us know what and how much the cost were quick. After that.... radio silent for hours. We called to check in at least twice. Same answer. Still waiting on the procedure. Finally at 9 pm we called, and the very first person could actually give us a timeline. She said they should start on my dog in an hour. We live an hour away from this place. If they could've told us up front of the rough timeline, we would plan our day differently. Summary - checked in at 4 pm. Checked out at 11.20 pm. Not cool! read more

I can't say enough good things about the staff at BEVS. Mercedes, Dr Peake and the receptionists were kind and patient. Our loving cat Max was treated with care. They helped us through a very tough time and we are grateful they were there. Rhonda read more

BEVs examined my dog Nicco for a limp last August and the surgeon diagnosed it as a serious torn ligament with a $4800 "salvage procedure" of screws, plates, and artificial ligaments as the only option. They over-stressed my dog to the point he was terrified for weeks and had me leaving their office in a state of shock... literally crying and trying not to throw up. They prescribed both pain and heavy psycho-neurological drugs for my dog. They charged me about $750 for the visit. A few weeks later when the limp improved I took him to another emergency vet in the area for a 2nd opinion and who with similar xrays diagnosed the issue as a bone deformity... early fusion of joints, It could be corrected with orthopedic surgery or left alone and he'd be fine except maybe some arthritis in late life. My dog has adjusted to it and has a crooked paw, but no limp at all and in no apparent pain, and the leg is very strong... he runs and plays as hard as any other dog. BEVs diagnosis was completely wrong and the surgeon's aggressive bedside manner was appalling... I've rarely been so upset in my entire life. That surgeon shouldn't be working with animals or people. In the very least BEVS should refund the $750 dollars they charged me for the nightmare but hasn't responded to emails. I guarantee I will never bring a pet to their office again read more

We had an unfortunate but not unforeseen need for vet services at 4:00am today and are so happy this service exists. The staff on hand could not have been more caring and supportive and the end of life care that our 17 year old Lucy received eased her transition. Thank you all so much. I cannot recommend this facility strongly enough. read more

Seeing how it's popped up on my timeline, I figured I'd post this! Baxter tore his ACL and we brought him in to have it fixed. Having had his other leg done at BEVS, we went ahead and had the surgery, knowing that they are expensive. This time they cut him open and started only to stop and close him up due to not having the correct working equipment to do the surgery. They called and just said, sorry but we can't do it. When asked why, they said our equipment is broken. So they had to put off the surgery. First our dog had to heal from this incision and second they had to order new equipment. They kept reiterating that it was ok because we wouldn't be charged for the surgery twice and help fix things on the back end by trying to discount for their screw up. Zero compassion for my dog! Really? Since we had to have it done and had reassurance from the doctor that they would make it right, we brought him back. When we finally got the call that it was good to bring him back, we did. After the surgery, we got the bill. Wouldn't you know it, they TRIED to charge me for all the visits and had ZERO COMPASSION towards Baxter. To this day, his ACL is still not correct. My wife was told that cutting back through scar tissue caused delay in healing 1 completely their fault, as the initial cut was because they never tested their equipment and tried a surgery that would have been malpractice on a human! My pup cannot go outside in the cold temperatures because his leg freezes up- I'm talking not even for three minutes, meaning he doesn't have time to poop before he can NOT move! He's 120 pounds of pup which my wife cannot lift to get inside on her own. Baxter will always walk with a limp and we dread the cold temperatures now because he freezes in his path and is visibly in pain. In all my life I've never seen an animal hospital with so little thought or compassion towards an animal. I would never use this facility again. Whitney, the "office manager, who is in charge of billing" on here is listed as the "owner", is terrible to work with/deal with! She could care less about your beloved pet, it's clearly just a business to her! And if you think I'm the only one with this problem, read the other reviews. By the way congrats on you new mega facility you got by taking advantage of people. read more

The only place open so I'll give a star for that out of gratitude. Rude rude rude staff doing intake info. I read a few review below that the intake seems so monotonous when there's an ..... emergency ... zero hustle or expediency on their part. Rude 10/10 care - thanks because we had no other place to go. What a monopoly read more