My first and only (so far) experience with this 24/7 Emergency Veterinary Specialist was on Mon Dec…read more29, 2025. It was probably one of the most heartbreaking days in my 64 years. I brought my more than 13 year old male Beagle dog here because he was struggling to breathe the last 2 days. When I arrived about 11:15 AM there was no wait time, no one in the lobby which is one of the things that made this visit that made me feel, I can't really say good under the circumstances. The people at the front desk were probably the most kind and professional people I was glad to deal with when I was an emotional mess. I gave them a $200 deposit for the visit and they took my dog back to the vets to be seen as soon as I got there. I feared the worse and probably about 15 minutes later they called me back in a room to tell me they would have to put my dog "to sleep" (God knows I hated those words). But I have to give the workers and the professional vets I dealt with were probably God sent people to help me get through my situation. When I agreed he (my dog) should be cremated, the employees said they took up a collection in order to pay for it. When I got home after this heartbreaking experience I saw an email that said they refunded the $200 deposit so I called to verify. Me being a disabled USA Army veteran, I always struggle every month financially and it seems like I am out of money by the middle of every month but I do believe that with God's help I make it through each month. So it was a great burden lifted in such a heartbreaking time that I was charged nothing. I plan on saving to get another Beagle puppy dog from a breeder in the next several months. It amazes me how emotionally attached I had gotten to my Beagle over more than 13 years. I truly believe a dog can be a man's best friend and whether it is true or not it seems this dog gave me unconditional love that is difficult even in this wild world we live in the same unconditional love that is difficult to get from human beings. I would highly recommend to anyone and everyone this Emergency animal hospital that is open 24/7. I have the utmost respect for the workers there that went above and beyond with their kindness and professionalism. Good luck & Godspeed.

went in for a free eye exam. ended up with a life threatening problem. Need these tests…read moreimmediately. Had tests, all were neg. Get more tests , all neg. Went for a second opinion. Nothing wrong with my dogs eyes. I'm out close to a $1000.00 for a "free" eye exam for service dogs. I would recommend VEG Burlington VT. Great service, reasonable priced

Very professional and knowledgeable team of veterinary care professionals. Clearly communicated…read moreoperation and after care for our dogs ACL surgery. Transparent on costs involved before procedure was performed. Highly recommend.

A few negative episodes happened in the care for our bullmastiffs lymphnode high grade MCT cancer…read moretreatment & surgery. Communication and listening to me the owner was lacking. 1st he caught an infection that delayed his surgery to remove tumor I called 3xs saying things had gotten huge and they told me to relax surgery was around the corner. I called back again and demanded to get in with his oncologist AND he had a rare infection so we had to cancel life saving surgery. It was rescheduled 3 weeks later we picked him up from surgery and was never informed about the pathology results from his surgery or how surgery went. 3 weeks later AND they told us at appt NO the dr did not get clean margins with NO explanation of what happened. But we are going to start vinblastene today it's aggressive. So weekly we got chemo 3 xs and on 18 they said it had shrunk "a bit". Next appt 2 weeks later sorry it's not working we need to stop chemo and you need to think about euthanizing him you need to let him go. WHAT? I will leave you here in the room and shut door and go get him. Cold, uncompassionate type care delivering the most incredible heartbreaking news you can hear. And why didn't they take time to explain the results of his surgery? And no call on what pathology results were I asked at his appt and ALL they said was "nope no clean margins surgery was a failure!" $4300 surgery. communications/meetings and listening to the owner are lacking on a huge scale and now our boy is going to lose his life w/o given the chance of a bit more time.

My dog has been going here for about a year. I really appreciate the thorough conversation with the…read morevet after each visit. They cross their T's and dot their I's. I'm thankful we have a VCA vet in the area. My only critique is they can be VERY aggressive about certain (non-mandatory) vaccines. If a client tells you no, provide written information that explains the benefits of said vaccine and let it go. I don't want to have a 10 minute conversation to defend my stance every time. All in all, I would recommend this vet. They also have a hospital, so it's convenient if you have an emergency.

VCA Fitzgerald is an awful practice. Despite sharing a name there is no relation. We had gone there…read morefor many years and it's continued down hill. We had a huskydoodle who was under their care for an unknown issue but we suspected it was hemorrhaging of some kind since the problem was intermittent. Fitzgerald kept Jasper there for multiple days on IV fluids at my request because it was summer time and 90+ outside each day. He couldn't keep foods or fluids down. They said his bloodwork was normal and all imaging was normal. They recommended an exploratory surgery. They said worse case scenario we find nothing and he goes home with you tonight. Keeping in mind they wanted to do this on a banking holiday and gave us 2 hours or less to get thousands of dollars together. We were able to get the funds together and surgery was the next morning. We stopped by the night before, took him for a short walk, sat with him outside. At no point did anyone say he may not make it through surgery. I would understand if it was a reaction to medication he had never had, there is always risk with surgery. He went in for surgery that was supposed to be 3-4 hours, about 10 minutes in we received a call that he wouldn't make it off the table. They edited their records, their staff including the receptionist was sent to grief counseling. There are so many issues and lies with what they did it beyond distasteful. Jasper was my shadow, my ride or die. I see my pets as family. If you do as well and want the best for them I recommend anyone else. I accept things happen but to not have the common decency to tell us the truth and let us say goodbye to our baby boy (he wasn't even 4 yrs old) is just inhumane. We have given up on getting the truth out of them. Rest easy Jasper and fly high baby boy!!! Fuck you Fitzgerald's!!!

Our 3 dogs have been seeing Dr. Anderson and her team since we bought our place in the Valley over…read more4 years ago. She is very knowledgeable and keeps up on the newest research at conferences etc and applies that to her veterinarian care which is best in class. We share our time between the Valley and Boston and I make sure my dogs receive all their care from Dr. Anderson. She is better than veterinarian care back in Boston. This week our oldest lab had an emergency visit (severe temperature with severe pneumonia). She got him in immediately when we called and ensured to cover all details to get him onto the right medication for recovery. She is invested in her patients and you feel like family. She even followed up today even though it's her day off. You won't find a more dedicated vet.

TERRIBLE. Dr…read more Anderson is completely incompetent as well as rude. The clinic itself was a complete mess - extremely disorganized. Erin (the receptionist) was really lovely and seemed to be running the show. Erin, if you are reading this, I encourage you to look for another job. Go to a different clinic where you will be treated with the respect and appreciation that you deserve for your knowledge and experience.

I've now been going to Affectionately Cats for over 20 years. We currently have two cats and both…read morewere adopted with a relatively rare virus called FIV. Some vets treat FIV like a death sentence and won't give these cats the time of day, but everyone at AC treats our little ones like beloved royalty. They take their time and answer all of our questions, and did a TON of research to share with us the best diet, supplements, and lifestyle changes to keep our cats healthy. We are not rich! Not by a long shot. We have small income, live in a small apartment, do not have money to toss away on unnecessary expenses. We've never felt that the vets at AC order gratuitous labs or x-rays or anything, and they always bring up the matter or cost very non-judgmentally in a way that would make us feel comfortable declining if we decided to do so. I've never felt pressured to do something I couldn't afford. We have never been pressured in the slightest to buy food or supplements them, they've always been completely fine with us buying from amazon or wherever I can get the best deal. Our cats are our family, truly. They have had rough lives before we adopted them and it's our honor, duty, and absolute pleasure to make sure they are happy and healthy for the rest of their lives. I would NEVER bring them to a vet where I felt that the cats or we as owners were being disrespected or where I felt they were getting sub-optimal care. Affectionately Cats has not only met but exceeded my expectations for two decades and I can't imagine ever going anywhere else.

I've had cats for almost fifty years and have taken them to many different veterinarians over the…read moreyears. Some have been good, some great, but this is the first one that has made my cat sick. They gave him Zorbium extra-label without telling me in advance why it was necessary and what the risks are and are refusing to tell me why. From the FDA website: "Zorbium is a DEA Schedule III opioid and was approved with a boxed warning, which is the strictest warning than can be issued for a drug...It is not to be dispensed for administration at home by the pet owner. " I made appointments for both my cats to check for possible urinary tract infections because there were 3 incidents of urine right outside the litterbox over the course of 6 weeks and I didn't know who was doing it. The first appointment was with my 14 y.o. male who they had previously diagnosed with renal disease. For some reason they gave him topical Zorbium even though there was no evidence of a UTI or any other condition and he wasn't showing any signs of pain. My cat was behaving normally before this visit. Immediately afterward he stopped eating, interacting and purring and then started throwing up bile. I took him back after 2 days because he was suffering terribly. They diagnosed him with pancreatitis and gave me a tube of Zorbium to administer myself at home. When he was still sick the next day I called again and was told to take him to emergency or give him the Zorbium. I googled Zorbium because I didn't want to give my cat medicine I knew nothing about and when I saw the warnings on both the FDA and manufacturer's website I opted for the emergency hospital. There are numerous horror stories about cats suffering and even dying after being given this drug. Zorbium is approved by the FDA solely for post-surgical pain management in cats and has not been tested for safe use in cats with kidney, heart, lung or liver disease. My cat did not have surgery, was not in pain and has kidney and heart disease. This was simply a routine office visit to check for a UTI! They did not discuss this with me in advance and have refused provide detailed medical documentation supporting the necessity for this treatment. I can only conclude they know they shouldn't have given him Zorbium and they lack the decency to admit it. In the next three weeks I took him to local vet emergency clinics four times, and an out-of-state university veterinary hospital twice. This all started with the Zorbium. If you want your cat to suffer unnecessarily, you can't make a better choice than Affectionately Cats.

Rating: 2/5 Stars Review: I have been bringing my 5-year-old Newfoundland here for almost two years…read morefor chronic skin issues. While the staff is generally nice, the treatment protocols have been frustratingly repetitive and expensive with little long-term success. Through this time, they have made no follow up calls to even check in to see how he is doing; not one!! For years, we were given the same medication for the same duration, which only acted as a band-aid. We finally received a proper diagnostic (skin scrape) in late 2025 which revealed a Staph infection. After spending over $600, the infection returned worse than before just a week after treatment ended. When I suggested today that he needed a longer course of medication, they ignored my input and prescribed the same duration that failed previously. Mind you, todays visit was a month from the skin scrape "tech" appointment, which again was with meds, $600. I was told because it was a "tech" appointment and not a "real" visit I would need to book another $100 visit just to get medication again. so, within a month we have spent nearly $1000 just to end up back to where we were. I will say some of this is my fault as well, I should have seen the writing on the wall months ago that all they really want is to be in your pocket. If you are thinking about going there, don't. if you're there currently, maybe it's time to looks elsewhere. Additionally, during this most recent visit, they performed a lab test without asking me or quoting the price first--I was surprised by the charge at the counter. Transparency is important, and I feel like I am being stuck in a loop of ineffective treatments and surprise bills.

Came in to pick up medicine for my friend's dog. When I walked in the woman at the computer didn't…read moreeven look up or say hi. I went over and explained who I was and why I was there (my friend had spoken to them about 2 hours prior) and she didn't even respond. She just looked at the computer. I finally asked, "am I at the right place?" And she said, "Yeah I talked with her earlier and I TOLD her I'd call her when it's ready." I said, "well she's on a plane and I had to drive by on my way home so thought I'd check. I can come back tomorrow if you don't have it." And she said glumly, "yeah why don't you come back tomorrow" (still lookin at the computer.) "I'm reading the doctor's notes." I said, "well it's a 40 min drive AO if you have the medicine here I will wait." She paused, as though I'd asked her to cut my hair and finally said, "ok well I have to get it together." So I'm waiting here now. She just came out with it -- it took her the 5 min it took me to type this on my phone. Not impressed with the cold attitude and service. Sure hope the vets are nicer than the front desk staff.

Matt and the crew are so kind and professional! They always do a great job and are so good with our…read moredog. Our dog had a cut, shampoo, blow-dry, and his nails done yesterday. Matt did a fantastic job! Augie looks adorable.

I don't know what happened. been there before and they did a good job, told them to do the same…read morecut. people would see my dog & smile she was cute. this time it wasn't grooming, it was just a buzz cut. might as well have just shaved her. looks like a drown rat now . wtf ?

Volunteers are amazing The owner of the rescue is not open to professional opinions. Talks about…read morebeing a team, but is dismissive of trained advice. We came onboard as experienced fosters and trainers/ behaviorists for a litter of puppies. It was chaotic from beginning to end. I'm hoping it was a one off. Brigitte is not accepting of any advice or respectful of others knowledge, doing what's best for her rather than the puppies. Understanding the big picture is extremely important and she doesn't get that, nor was willing to consider any opinion that didn't fit her narrative. Perhaps she's better with older dogs/proper placement and should stay away from puppies. She also overdoses on worming meds for puppies. 2 doses within a week and wanting a third dose in the 2nd week. Twice in transferring puppies she used volunteer drivers who did not have adequate ways to transport. Puppies riding unsecured is unsafe for the driver, the puppy and others on the road. It's hard to write a negative review of a rescue because it's hard work, but in my case this was a negative experience.

My experience with VT Dog Rescue has been anything but positive. Throughout the process, it has…read morebeen an emotional roller coaster, and is a ride I am so thankful to have gotten off. It all began 12 weeks ago, when we originally filled out their extremely lengthy application, which asks very personal and intrusive questions, and even went as far as asking us who would care for the dog if we died from Covid. I understand the need for dog rescues to be thorough with the applications to ensure the dogs be placed in the absolute perfect home, but their screening process and grilling of their applicants are preventing dogs from going to good homes. After filling out the application, I found it odd we never received any sort of confirmation or correspondence that the application was even received. The original dog we were interested in and whose name we had put on the application had been adopted, so I sent an e-mail with another dog's name who we would like to learn more about. I never received a response from my e-mail, and did not receive any communication from them until about the 6 week mark. At that time, an email was sent, stating that our application was under review and they will begin processing it and contact the vet of a previous dog. Days pass, and we hear nothing. I finally received an e-mail that said they had concerns with our vet history. After that was cleared up, they moved on to the personal references. Again, days pass and we hear nothing. I would send e-mails asking for updates and get no response. Then we get an email saying our references were fine and we would need to fill out yet another application. She asked for us to fill the application out how we would answer it, and how our children's grandmother would respond since she occasionally stays at the house and watches our two children. Weeks pass, no communication. Finally, I call them, and she tells me that my application was dismissed because they didn't feel enough information was given on my children's grandmother and how she would feel about caring for both children and a new puppy . Did they communicate to tell me that not enough information was given- No- of course not - just decided to throw out the application and not respond to my e-mails. On the phone I explained to her that my work schedule had changed and my mother-in-law was no longer at the house watching the children and they would soon be back at school. She said that changes things and they would reactivate my application. Then I received multiple e-mails grilling me about my work schedule stating that my 5 hour work schedule was too long for a dog to be home by itself, so I assured her my husband would come home from lunch and walk the dog daily. Now they were finally ready to show us a dog. We got to pick our top five dogs, and was set up with our top choice! We were so excited! Finally, I thought things were looking better, and all of this was going to be worth the wait. But little did I know, what I was about to experience was the biggest drop in our roller coaster ride of emotions. After the visit with the dog, late that night we receive an e-mail that said we need to discuss the visit. I called her first thing in the morning and waited all day for her to return my call. She finally calls, and said we could not get the dog or any dog from them because my daughter appeared "fearful" of the dog and it would not be a good fit. I think it is unfair to determine if we are a good fit based on a 20 minute meet and greet in the pouring rain. I am sure my daughter is not the only child who is a little nervous about meeting a new dog for the first time. We have taught our children to not run to dogs and give them big hugs. We have told them to ask before petting a new dog and make sure it is safe. I think my daughter's actions were appropriate under the circumstances especially due to the fact my husband was bit by a dog whose owners told us he was friendly and okay to pet. Since then our children always ask if a dog is friendly. My daughter did not run away, hide, or cry, but rather just ask questions making sure it was safe. She even brought a ball for the dog to play with. After we left, we went to the pet store to get everything we would need, and my daughter picked out a butterfly toy and a purple bone for the dog because the foster mom had said she likes butterflies and bones. Myself, and the kids are very disappointed and heartbroken. We have a large fenced in yard, a home with plenty of neighborhood dogs to play with, and huge hearts looking for a dog to love. I apologize for the long review, but I don't want another family to have to go through what we went through. So unless, you don't mind waiting 3+months for a dog, don't mind a rigorous screening process, don't mind ignored e-mails, work less than 4 hours a day, and have children that run up to strange dogs and snuggle them, I suggest you look elsewhere!!